15,130 questions

Sort by: Updated
1 answer

Urgent: Unexpectedly Long Training Duration in Document Intelligence

We are currently training a customer extraction model in Azure Document Intelligence. The training process has been running for more than 24 hours, whereas similar model trainings typically complete within 4-6 hours. Additionally, we are unable to stop…

Azure Document Intelligence in Foundry Tools
asked 2026-10-09T13:06:31.2366667+00:00
Akash Shrivastava 0 Reputation points
edited the question 2026-10-09T17:48:43.03+00:00
Andreas Baumgarten 133.1K Reputation points MVP Volunteer Moderator
1 answer

Cant sign in with my microsoft account on new desktop

New desktop..trying to sign in with my existing microsoft account. Cannot get past the "Lets prove you're human" challenge. Tried it many times and failing to sign in. Any ideas? Thank you

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-10-09T17:02:13.6833333+00:00
Suzie 0 Reputation points
edited the question 2026-10-09T17:18:37.53+00:00
Clover-L 25 Reputation points Microsoft External Staff Moderator
1 answer

I cannot access passkey and old email address on my account

I previously used the email address of adrian.p**********@blueyonder.co.uk on my Microsoft 365 account. I no longer have access to that email or associated passkey and therefore cannot log in to your products on my iPhone, iPad,

Microsoft 365 and Office | Subscription, account, billing | For home | iOS
asked 2026-10-09T17:16:21.22+00:00
Adrian Passmore 0 Reputation points
answered 2026-10-09T17:16:37.27+00:00

AI answer

1 answer

How to delete devices I'm logged in. Or hackers have.....I

Where is the tool to see who is logged in on my account? Thanks!

Microsoft Security | Microsoft Authenticator
asked 2026-10-09T16:12:46.0966667+00:00
ChrisTSiempre-8937 0 Reputation points
edited the question 2026-10-09T16:54:21.97+00:00
Erland Sommarskog 138K Reputation points MVP Volunteer Moderator
1 answer

Hello community, I would like to ask how I can get a refund?

Hello Microsoft Support, I purchased Microsoft 365 Family for 260,000 VND on October 7, 2026. This is my first purchase on this Microsoft account. My subscription expired on October 8, 2026, and my account only shows the “Resubscribe” option. I cannot…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-10-09T16:22:58.6266667+00:00
Le Quan 0 Reputation points
answered 2026-10-09T16:23:19.8133333+00:00

AI answer

1 answer

Previously activated $200 Microsoft for Startups credits now showing account ineligible

I registered for Microsoft for Startups and activated $200 in Azure credits. The portal previously showed an expiry date of November 19, 2026, and my Azure usage during September was covered by these credits. The Microsoft for Startups page now displays:…

Azure | Azure Startups
Azure | Azure Startups

Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.

1,790 questions
asked 2026-10-08T15:14:57.8166667+00:00
Convy Technologies 0 Reputation points
commented 2026-10-09T15:05:35.0733333+00:00
Pushkar Choudhari 5 Reputation points
1 answer

computer is not communicating with my printer

computer not communicating with my printer My computer is not communicating with my printer. Therefore, I can't print. It just suddenly stopped working, I'm wondering if I have malware on my computer? Please help

Windows for home | Other | Devices and drivers
asked 2026-08-19T16:58:04.09+00:00
mike abate 0 Reputation points
commented 2026-10-09T14:55:32.9666667+00:00
Deloris Rosenberry 0 Reputation points
1 answer

Package validation error -Silent install check, Add/remove entry, Bundleware.

I have a WIX MSI. I get: Silent install check We could not identify if your app is installing silently. Entry in add or remove programs We could not identify the app name and the publisher name that your app has added in the add or remove…

Microsoft Partner Center | Other
asked 2026-10-09T14:19:05.59+00:00
SallyPeck 0 Reputation points
commented 2026-10-09T14:28:21.7566667+00:00
SallyPeck 0 Reputation points
1 answer

Where to contact or get help from Microsoft

My Microsoft account has been hacked and the attacker has changed the Email, so I have no way of getting back in and when I try to submit the recovery form it tells me, that my email doesn't exist. I have replied to an email, which I got typing with a…

Microsoft Security | Microsoft Identity Manager
asked 2026-10-09T14:08:09.23+00:00
Laquez 0 Reputation points
answered 2026-10-09T14:08:27.88+00:00

AI answer

1 answer

Microsoft Forms is not sending notifications

Disregard- it was an IT issue with my company that I was not aware of. I have 2 separate forms that are not sending notifications to my team when responses are submitted. Is this a widespread issue at this time?

Microsoft 365 and Office | Microsoft Forms | Other
asked 2026-10-09T13:47:45.7433333+00:00
Amanda Glaser 0 Reputation points
edited the question 2026-10-09T14:03:10.15+00:00
Amanda Glaser 0 Reputation points
1 answer

where is the option to download official patch: Microsoft Easy Fix 51044

Where is the option to download official patch: Microsoft Easy Fix 51044

Windows for home | Previous Windows versions | Windows update
asked 2026-10-09T10:40:08.7333333+00:00
sb nimbaragi 0 Reputation points
answered 2026-10-09T10:41:12.9966667+00:00

AI answer

1 answer

Why did my coupon dissappear?

I had a 200-point coupon that was valid until November 1, but I checked today to redeem my points and found out my coupon is gone. I checked mt order history and no, I didn't use it.

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,533 questions
asked 2026-10-09T00:19:16.0833333+00:00
Ave Guiang 0 Reputation points
edited the question 2026-10-09T06:57:28.0166667+00:00
MS Advertising - Vahid 580 Reputation points Microsoft External Staff Moderator
1 answer

Authenticator app

My authenticator app is not setting a pop notification to verify . I had deleted the app , now I have reinstalled it it no longer works

Microsoft Security | Microsoft Authenticator
asked 2026-10-09T05:57:34.1466667+00:00
Usathandwa Xalisa 0 Reputation points
answered 2026-10-09T05:57:53.3466667+00:00

AI answer

1 answer

Locked out of my Microsoft account due to missing 2FA method

I am completely locked out of my Microsoft account and urgently need help. My two‑factor authentication method was tied to a device/contact method I no longer have access to. Every time I try to sign in, the system forces me to send a verification code…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-08-30T19:28:01.55+00:00
Brody Weber 0 Reputation points
commented 2026-10-09T05:29:35.35+00:00
Hornblower409 16,760 Reputation points
1 answer

Model Restrictions

where can I see for foundry model provided by azure, the details on data retention, training, sharing etc

Azure OpenAI in Foundry Models
Azure OpenAI in Foundry Models

An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.

5,074 questions
asked 2026-10-02T17:43:51.6333333+00:00
Mike Rainey 0 Reputation points
commented 2026-10-09T03:42:34.7833333+00:00
Sai Kiran Mudavath 185 Reputation points Microsoft External Staff Moderator
1 answer

I am trying to locate my legacy MCID

Hello, I am trying to locate my legacy MCID (Microsoft Certification ID) and merge my historical records into my current Microsoft Learn profile. I successfully earned my MCSE certification in the year 2000. I have the physical certificate in my…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-10-08T22:52:35.16+00:00
Pete Malec 0 Reputation points
answered 2026-10-08T22:52:48.88+00:00

AI answer

1 answer

Windows 10 Activation

I had a PSU failure take out my motherboard on my prebuilt CyberPower PC. I've since replaced it and Windows is requesting I activate Windows 10. I tried to use the "I've recently changed hardware." However it doesn't work and paying full price…

Windows for home | Windows 10 | Licensing and activation
asked 2026-10-08T20:52:09.6733333+00:00
Andrew Ryan 0 Reputation points
commented 2026-10-08T21:24:58.49+00:00
EmilyS726 272.9K Reputation points Independent Advisor
1 answer

where do I find my training modules

I chose #MS365, #sharepoint, #teams, in Microsoft Learn. Where do I go now to find the training modules and complete the training?

Community Center | Not monitored
asked 2026-04-04T18:55:13.5733333+00:00
LisaZimmerman-4809 0 Reputation points
answered 2026-10-08T21:13:18.57+00:00
Capicio, Gabriel Carlo F 0 Reputation points
1 answer

Can I please communicate with a live person either via phone or chat?

My 2021 Home & Office Word program has frozen. I've been working with your AI for 3.5 hours trying to resolve this. PLEASE help me resolve this.

Microsoft 365 and Office | Other
asked 2026-10-08T17:08:12.75+00:00
John Brumm 0 Reputation points
commented 2026-10-08T17:57:05.8366667+00:00
John Jefferson Doyon 89,725 Reputation points Independent Advisor
1 answer

AVD host pools getting sxs 1.0.2607.31750 this morning

AVD host pools getting sxs 1.0.2607.31750 this morning and is causing major performance issues for users. Everything lagging terribly. Digging in, i can see that there are now 2 versions of sxs installed, 1.0.2605.19825 and 1.0.2607.31750. Insights shows…

Azure Virtual Desktop
Azure Virtual Desktop

A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.

2,170 questions
asked 2026-10-08T17:21:30.5266667+00:00
Krattiger, Matt 0 Reputation points
answered 2026-10-08T17:21:46.4166667+00:00

AI answer