1,614,521 questions

Sort by: Updated
2 answers

Can't identify or cancel Microsoft subscription being charged monthly

Hi, I have a recurring charge on my bank statement: MICROSOFT#G**[Moderator note: Personally Identifiable Information removed]** MSBILL.INFO AU The charge is AUD $8.67 per month. I've signed into my Microsoft account and checked: Services &…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-09-07T12:47:52.51+00:00
John W 0 Reputation points
commented 2026-10-11T16:59:21.6+00:00
Alina Le 5,585 Reputation points Independent Advisor
0 answers

Outlook Setup Problem

How do I clear a persistent error message when trying to set up Outlook app on a new laptop? Error message: Microsoft.Exchange.Data.Directory.ADDriverStoreAccessNonLocalException Problem arose after trying to add an iCloud e-mail account with an app…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-10-11T16:55:32.83+00:00
Gay Adam 0 Reputation points
1 answer

redeem family 365 key fails at step 4

Step 4 , recurring billing , of redemption of Family 365 key fails

Microsoft 365 and Office | Other
asked 2026-10-11T15:51:06.76+00:00
clive stephens 0 Reputation points
commented 2026-10-11T16:54:27.65+00:00
DaveM121 938.1K Reputation points Independent Advisor
1 answer

Computer crashing while gaming need help please

Hi my computer keeps crashing attached is my computers reliability reports if someone could help me fix this i would really appreciate it. Reliability reports.XML

Windows for home | Windows 11 | Performance and system failures
asked 2026-10-11T16:36:33.28+00:00
Jeffery Paulson 1 Reputation point
edited the question 2026-10-11T16:54:17.1666667+00:00
Jeffery Paulson 1 Reputation point
0 answers

Azure PostgreSQL Flexible Server stuck with SeverBusyWithOtherOperation – Unable to Stop/Restart for 4 Days

Hi, We have an Azure Database for PostgreSQL Flexible Server that has been unable to complete management operations since 8 October 2026. The database itself is fully operational and accepting connections, but Azure refuses to stop or restart it,…

Azure Database for PostgreSQL
asked 2026-10-11T16:53:15.4033333+00:00
Joshua Wood 0 Reputation points
1 answer

Unable to view my O365 subscription

I have a subscription for O365 that renewed in Jul 26 and payment was taken. I don't have access to any O365 products and neither of my e-mail accounts reflect the subscription. What do I do?

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-10-11T16:16:52.45+00:00
Lisa 0 Reputation points
answered 2026-10-11T16:52:16.9533333+00:00
DaveM121 938.1K Reputation points Independent Advisor
2 answers

Synching my Phone with Windows 11

How can I simply and safely synch my android phone and windws 11 laptop

Microsoft 365 and Office | OneDrive | For home | Android
asked 2026-10-11T08:52:29.6766667+00:00
Stephen Moore 0 Reputation points
answered 2026-10-11T16:51:43.2566667+00:00
Rodrigo Queiroz 78,725 Reputation points Independent Advisor
1 answer

Minecraft Code redemption error

Hello, I redeemed a code for the minecraft aurora cape 4 days ago and it has yet to appear in my account. I have since gotten another code and tried to redeem it but was told my account already owns this item. How can I make it appear in my account? I…

Windows for home | Other | Gaming
asked 2026-10-11T15:45:14.3066667+00:00
Ryan Palmer 0 Reputation points
answered 2026-10-11T16:49:21.84+00:00
Alexandr S 106.8K Reputation points Independent Advisor
0 answers

unable to sign into account online no pin

i guys got a bit of a query from an old friend, shes trying to sign into her microsoft account on-line, but its asking for a pin. she says she hasn't set one up. She signs into windows with a password. She can get her emails on outlook and she's updated…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-10-11T16:42:31.57+00:00
shawie 1 Reputation point
1 answer

Authenticator does not give code

When trying to connect to Microsoft team I give my e mail then I am asked to enter the code from the Authenticator. But I have nothing on it except a password which is too long. And I am blocked ! Thank you

Microsoft Security | Microsoft Authenticator
asked 2026-10-11T16:33:03.5133333+00:00
jp collette 0 Reputation points
answered 2026-10-11T16:33:45.4566667+00:00

AI answer

3 answers

how to remove shared status to an Excel document

How can I make my Excel list "un-shared" so I can edit my list. When I click on the share button I get a dialog box saying "Unable to share right now, the system cannot find the file specified".

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-10-10T17:24:57.43+00:00
Steve Bark 0 Reputation points
commented 2026-10-11T16:33:04.1333333+00:00
John Jefferson Doyon 89,550 Reputation points Independent Advisor
1 answer

Multiple Selection Not Working in My Access Portal Despite Microsoft Graph Configuration

Dear Microsoft Entra Team, I am seeking your guidance regarding multiple-selection functionality for requestor information questions in Microsoft Entra ID Governance Access Packages. We have configured a Multiple choice question in an Access Package and…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-10-10T04:04:00.6633333+00:00
Likhith 5 Reputation points
answered 2026-10-11T16:28:28.41+00:00
Anthony Buhnerkemper 0 Reputation points
3 answers

Email send limit exceeds for tenant need email alerts before reach the limit

Hi All i would like to receive email alerts before i reach my tenant send email limit to outbound external recipients but not being able to find out such feature in Exchange online admin center. Please let me know if i can receive these alerts through…

Exchange Online
Exchange Online

A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.

7,432 questions
asked 2026-10-06T13:25:00.2666667+00:00
adminofsense 0 Reputation points
answered 2026-10-11T16:26:24.2066667+00:00
Anthony Buhnerkemper 0 Reputation points
1 answer

Azure Automation: Managing Exchange Online Distribution Groups with Managed Identity — Connection Failure

Problem description I am attempting to use an Azure Automation runbook with a system-assigned managed identity to add a member to an Exchange Online distribution group. The runbook connects successfully using 'Connect-ExchangeOnline -ManagedIdentity',…

Exchange Online
Exchange Online

A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.

7,432 questions
asked 2026-10-07T14:57:48.1266667+00:00
Michael Butler 20 Reputation points
answered 2026-10-11T16:25:22.35+00:00
Anthony Buhnerkemper 0 Reputation points
2 answers

Disable Autofill in Microsoft Edge using Intune Device Configuration Profile

Hi, I am configuring a device configuration profile in Intune. This configuration profile is targeting Microsoft Edge. This profile disables the Password Manager within Edge and enables automatic updates. My user's are still getting autofill…

Microsoft Security | Intune | Other
asked 2026-10-09T17:13:21.0566667+00:00
answered 2026-10-11T16:23:25.4766667+00:00
Anthony Buhnerkemper 0 Reputation points
0 answers

Verify Bussiness missing after domain update

Hi, I have a startup account and got the initial 1000$ credits. However, after updating the domain in the account, the verify bussiness option is unavailable and says "login with eligible account", I have raised multiple requests to MS but no…

Azure | Azure Startups
Azure | Azure Startups

Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.

1,780 questions
asked 2026-10-11T15:55:14.84+00:00
Rakesh Sharma 0 Reputation points
edited the question 2026-10-11T16:20:51.6866667+00:00
Ruwim.B 6,995 Reputation points Volunteer Moderator
2 answers

How to fix intune wifi policy misconfiguration?

We got new ipads meant for kiosk so i was able to add one of them to our system fairly easily. I forgot to make a configuration to ensure that the ipads stay on a certain wifi network. After i made the configuration I think it was wrong since the iPad…

Microsoft Security | Intune | Configuration
asked 2026-10-08T18:41:11.25+00:00
Bobby Booker 0 Reputation points
answered 2026-10-11T16:19:47.4533333+00:00
Anthony Buhnerkemper 0 Reputation points
2 answers

documents open in Chinese

When I open my saved word documents they open in Chinese and I cannot change them Moved from: [Windows for home › Windows 10 › Input and language]

Microsoft 365 and Office | Word | For home | Windows
asked 2026-10-11T15:39:39.88+00:00
Diana Liberatore 0 Reputation points
edited the question 2026-10-11T16:16:30.95+00:00
Spigolo 136.4K Reputation points Volunteer Moderator
1 answer

Name match query - SC-200 exam on 14 October 2026, 09:15 SAST

Hello Pearson VUE Support, I have an online SC-200 (Microsoft Security Operations Analyst) exam booked for Wednesday, 14 October 2026 at 09:15 AM South Africa Standard Time. My exam profile shows my name as "Thabo Sakonta", but my…

Community Center | Not monitored
asked 2026-10-11T15:34:08.6766667+00:00
Thabo Sakonta 0 Reputation points
answered 2026-10-11T16:14:38.2033333+00:00
Julian Sharp 45,006 Reputation points
1 answer

My Microsoft account got hacked by this email: pa*****@bibimail.net and i had my minecraft account on it

Hi, its stressful to say that my minecraft microsoft account just got hacked and I build and record content for a living. I need to get this account back. Also i also had the recovery code and when i try to use it i get an error stating that this code is…

Windows for home | Windows 11 | Gaming
asked 2026-10-11T15:52:07.7933333+00:00
Zain Raza 0 Reputation points
answered 2026-10-11T16:09:59.9133333+00:00
CrazyKats 20,010 Reputation points Volunteer Moderator