10,261 questions
0 answers
Microsoft account stuck on legacy Yahoo primary alias; "Make primary" fails on all aliases; can't set up new Windows PC with online account
My Microsoft account has what looks like a backend inconsistency, and it's blocking me from signing in on a new Windows PC with my online account. I've spent hours on this, including a support chat that didn't escalate. THE SYMPTOMS …
Windows for home | Windows 11 | Accounts, profiles, and login
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 48%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
0 answers
Como volver a tener los códigos de autenticador de Instagram
Cambie de celular porque que mi anterior dispositivo murio, ahora intente volver iniciar sesión en Instagram pero me pide codigo 6 dígitos y no tengo como volver a vincular con Instagram
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,559 questions
asked
2026-10-10T21:23:31.7066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 28.000000000000004%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMR%3C/text%3E%3C/svg%3E)
marcelo rodrigez
0
Reputation points
asked
2026-10-10T21:23:31.7066667+00:00
marcelo rodrigez
0
Reputation points
0 answers
Hacker purged inbox & deleted items – Need backend restoration of deleted emails
Hello Microsoft Community and Support Specialists, Earlier today, my account (******@outlook.com) was compromised by an unauthorized intruder who deliberately wiped my emails to cover their tracks. What happened: The hacker emptied my Inbox and purged…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,077 questions
asked
2026-10-10T20:35:16.5033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 71%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBY%3C/text%3E%3C/svg%3E)
Bora Yıldırım
0
Reputation points
edited the question
2026-10-10T20:37:40.4+00:00
Bora Yıldırım
0
Reputation points
0 answers
I was guaranteed 5 years at $69.99 for Microsoft 365. Now I'm being charged $99.99
After an hour trying to contact Microsoft, all I learned is that my subscription is being upgraded with the addition of CoPilot. I don't want CoPilot. One article said I could change my subscription back to "Family Classic", so I went to my…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,373 questions
asked
2026-10-10T17:16:13.7366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 84%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPR%3C/text%3E%3C/svg%3E)
Pat Rapp
0
Reputation points
edited the question
2026-10-10T20:13:12.69+00:00
Stefan Blom
354K
Reputation points MVP
Volunteer Moderator
0 answers
Need urgent help with two step verification keeps failing. I am unable to access my hotmail account due to that issue
I urgently need assistance recovering access to my personal Hotmail account. I know my original password, but I am unable to sign in because of an issue with Microsoft's two-step verification process. Here is the exact problem: My account has two-step…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,121 questions
asked
2026-10-10T19:28:07.27+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 27%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJU%3C/text%3E%3C/svg%3E)
Jatan Upadhyay
0
Reputation points
asked
2026-10-10T19:28:07.27+00:00
Jatan Upadhyay
0
Reputation points
0 answers
my Xbox account is locked and I cannot get it back using the account recovery forms.
I have submitted 15 of them with all of my correct information with the account I've had for 10 years. I even included my card information which I've bought Xbox game pass for years. It will either not respond or it will tell me I did not include enough…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,077 questions
asked
2026-10-10T19:27:19.88+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 1%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKP%3C/text%3E%3C/svg%3E)
Kaden Polillo
0
Reputation points
asked
2026-10-10T19:27:19.88+00:00
Kaden Polillo
0
Reputation points
0 answers
Microsoft for Startups - Azure Sponsorship ends 1 Dec 2026, requesting extension review (support request 2610090050002086)
Hi, we're a self-funded Microsoft for Startups member (joined Founders Hub in November 2024), and our Azure Sponsorship ends on 1 December 2026. We'd love to ask the Startups team to review our account for an extension. We help UK GP trainee doctors…
Azure | Azure Startups
Azure | Azure Startups
Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.
1,776 questions
asked
2026-10-10T19:07:47+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 42%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENK%3C/text%3E%3C/svg%3E)
Nabil Khan
0
Reputation points
asked
2026-10-10T19:07:47+00:00
Nabil Khan
0
Reputation points
0 answers
Cannot contact Microsoft for Startups support — AADSTS16000 blocks ticket submission
Title: Cannot contact Microsoft for Startups support — AADSTS16000 blocks ticket submission I’m trying to contact Microsoft for Startups about application eligibility, but the support route redirects me to Azure and fails before I can submit a…
Azure | Azure Startups
Azure | Azure Startups
Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.
1,776 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 65%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
0 answers
Artifact Signing eligibility for a German Freiberufler
Hello, I develop and distribute Windows software called bNICE under the business name HELLOT. I am a self-employed professional (Freiberufler) in Germany, recognized by the German tax office since 2002. I operate under my own legal name, Lothar Hellwig,…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,405 questions
asked
2026-10-10T17:36:27.8633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 87%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELH%3C/text%3E%3C/svg%3E)
Lothar Hellwig
0
Reputation points
asked
2026-10-10T17:36:27.8633333+00:00
Lothar Hellwig
0
Reputation points
0 answers
I have lost licenses for Work and Exce;
I was exploring my computer apps and inadvertently damaged the licenses I bought on Jun 2, 2024
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,373 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 35%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEL%3C/text%3E%3C/svg%3E)
0 answers
Outlook lIve Email- Check Box to select message is now gone
Outlook LIve Email- Check Box to select message is now gone
Outlook | Web | Outlook.com | Settings
Outlook | Web | Outlook.com | Settings
Configuring preferences and options in Outlook.com
4,406 questions
asked
2026-10-10T17:24:55.4033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 44%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESU%3C/text%3E%3C/svg%3E)
Steve Upchurch
0
Reputation points
0 answers
Intermittent 503 OriginTimeout when previewing Excel files with Office Online Viewer (view.officeapps.live.com)
We embed Excel files stored in Azure Blob Storage in our React application using the public Office Online Viewer: https://view.officeapps.live.com/op/embed.aspx?src=<URL-encoded Azure Blob SAS URL> The preview works intermittently for the same…
Microsoft 365 and Office | Excel | Other | Other
Microsoft 365 and Office | Excel | Other | Other
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
732 questions
asked
2026-10-09T07:45:36.63+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 81%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPN%3C/text%3E%3C/svg%3E)
Phat Nguyen Vinh
0
Reputation points
edited the question
2026-10-10T16:57:41.2833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 2%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELV%3C/text%3E%3C/svg%3E)
Lucus-V
13,735
Reputation points Microsoft External Staff
Moderator
0 answers
AADSTS5000228: Access to newly created tenant is denied.
Hi. I wanted to activate P2 trial for my existing Azure account. However, following the process I believe Azure did not allow to activate the free trial on my existing account and created a new account (with ID ******@domain.onmicrosoft.com). After I…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
5,051 questions
asked
2026-10-07T14:20:27.7733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 86%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEB%3C/text%3E%3C/svg%3E)
Eduard Buhali
0
Reputation points
commented
2026-10-10T16:56:33.7933333+00:00
Nathan Roberts (SN)
13,796
Reputation points Student Ambassador
Volunteer Moderator
0 answers
Azure OpenAI: Unable to deploy GPT-6 models in East US — Policy and quota issues
Problem description I am trying to deploy GPT-6 models (gpt-6-astra, gpt-6-luna, gpt-6-sol) in my Azure OpenAI resource located in East US. While I can deploy GPT-5 models like gpt-5-mini and gpt-5.4-mini, I receive an error stating that the GPT-6 models…
Azure OpenAI in Foundry Models
Azure OpenAI in Foundry Models
An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.
5,072 questions
asked
2026-10-10T16:03:44.41+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 25%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE9%3C/text%3E%3C/svg%3E)
EdBloomfield-9109
0
Reputation points
commented
2026-10-10T16:54:24.54+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 1%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGG%3C/text%3E%3C/svg%3E)
Ganesh Gurram
7,570
Reputation points Microsoft External Staff
Moderator
0 answers
Startup verification blocked in Jordan: 21-character ID rule and missing support
My Microsoft for Startups Preview account has $200 in credits. Business verification is blocked because the form requires exactly 21 alphanumeric characters, while my official Jordanian commercial registration number has six digits. Country is correctly…
Azure | Azure Startups
Azure | Azure Startups
Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.
1,776 questions
asked
2026-10-10T15:58:14.8566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 96%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Mohammad Maani
0
Reputation points
commented
2026-10-10T16:07:11.5+00:00
Mohammad Maani
0
Reputation points
0 answers
Não consigo acessar o Microsoft Azure ou ENTRA
Toda vez que tento acessar minha conta na Azure recebo a mensagem: "You are required to register an authentication method to continue but none have been enabled for this account. Contact your admin for help" Isso começou depois que baixei o…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,604 questions
asked
2026-10-10T16:03:01.6466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 47%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVO%3C/text%3E%3C/svg%3E)
Victor Oliveira Andrade
0
Reputation points
asked
2026-10-10T16:03:01.6466667+00:00
Victor Oliveira Andrade
0
Reputation points
0 answers
Microsoft 365 Copilot Chat (Basic) Notebook UI doesn't accept prompts
I am using a university business 365 account as a university student, which comes with 365 Copilot Chat (Basic) When I create a Copilot Notebook with references (e.g. module briefs, readings etc...), the notebook UI does not accept a prompt it just says…
Microsoft Copilot | Microsoft 365 Copilot | Development
Microsoft Copilot | Microsoft 365 Copilot | Development
Building and customizing solutions using Microsoft 365 Copilot APIs and tools
1,777 questions
asked
2026-10-10T15:58:30.0233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 83%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED7%3C/text%3E%3C/svg%3E)
DanielPeters-7127
0
Reputation points
edited the question
2026-10-10T15:59:52.2666667+00:00
DanielPeters-7127
0
Reputation points
0 answers
On-line help is not helpful when..
You are unable to log into your account, and the first thing on line help wants you to do is log in!! MS Authenticator wants a code stuck in a loop
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,604 questions
asked
2026-10-08T17:31:18.3833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 95%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
Roger Mayhew
0
Reputation points
commented
2026-10-10T15:55:32.0833333+00:00
Nathan Roberts (SN)
13,796
Reputation points Student Ambassador
Volunteer Moderator
0 answers
I am unable to reactivate my subscription
Hello, I am unable to reactivate my subscription nor make payment when I go to invoices its says all paid. Please help me to reactivate my subscription Thanks
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
5,051 questions
asked
2026-10-08T16:39:07.66+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 3%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
balbarak
0
Reputation points
commented
2026-10-10T15:52:20.0033333+00:00
Nathan Roberts (SN)
13,796
Reputation points Student Ambassador
Volunteer Moderator
0 answers
AADSTS500571 blocks Azure portal and support requests with a personal Microsoft account
I cannot access the Azure portal with my personal Microsoft account. The sign-in page says, "Your account has been locked. Contact your support person to unlock it, then try again," and the diagnostic code is AADSTS500571. The same account…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,328 questions
asked
2026-10-08T20:57:14.83+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 79%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Mina Soliman
0
Reputation points
commented
2026-10-10T15:49:44.3166667+00:00
Nathan Roberts (SN)
13,796
Reputation points Student Ambassador
Volunteer Moderator