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microsoft 365 Family

I have a Microsoft 365 Family subscription. My storage page shows 732 GB used out of 1.2 TB. My Outlook mailbox shows 28.8 GB used out of 100 GB. However, Outlook reports that I am over my storage limit by 1331% and regularly blocks email. OneDrive also…

Outlook | Web | Outlook.com | Email
asked 2026-10-15T06:58:00.18+00:00
JónGrétar KJARTANSSON 0 Reputation points
answered 2026-10-15T07:50:31.3566667+00:00
GsN5034 - IA 78,700 Reputation points Independent Advisor
1 answer

why when I create a form using the microsoft form, it shows "This form can't be distributed as it is asking for personal or sensitive information. Contact your admin for assistance."

why when I create a form using the microsoft form, it shows "This form can't be distributed as it is asking for personal or sensitive information. Contact your admin for assistance."

Microsoft 365 and Office | Microsoft Forms | For business
asked 2026-10-15T07:01:18.75+00:00
Crystal Xiao 0 Reputation points
edited an answer 2026-10-15T07:48:24.7733333+00:00
Doris V 1,945 Reputation points Microsoft External Staff Moderator
1 answer

product key wont work , says unvailable

i purchased the my personal micro soft subscription , i was given the product key, however , whenever i tried to insert it keeps saying system unavailable and somewhere it asks me to purchase another subscription

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-10-15T07:16:16.16+00:00
DEE DEE 0 Reputation points
answered 2026-10-15T07:48:16.1333333+00:00
DaveM121 939.2K Reputation points Independent Advisor
2 answers

Unable to access 'Install Office' screen on Work account

Hi, I am having an issue where I sign into my work account to gain access to the 'Install desktop apps' page, however, when I do this it takes me to portal . microsoft . com (I left spaces in case it causes issues), but the page doesn't load correctly…

Microsoft 365 and Office | Install, redeem, activate | For education | Windows
asked 2026-10-08T13:30:42.5733333+00:00
Daniel Morris 0 Reputation points
answered 2026-10-15T07:47:46.2766667+00:00
Daniel Morris 0 Reputation points
2 answers

I passed AB-100 exam yesterday 14th october, I dont see certification yet reflected to the portal.

I passed AB-100 exam yesterday 14th october, I dont see certification yet reflected to the portal.

Community Center | Discuss the Q&A site | Other feedback
asked 2026-10-15T07:04:42.79+00:00
Muthunayagam, Sangeetha 0 Reputation points
answered 2026-10-15T07:47:37.7166667+00:00
Julian Sharp 45,606 Reputation points
2 answers

Microsoft solitare and minesweeper won't sign in to Xbox.

10/14/2026. Can't sign in to Microsoft Solitaire or Minesweeper. Tried all day, restarted the computer, and tried the repair option in Settings. Nothing worked. Does anybody know what is going on?

Windows for home | Other | Gaming
asked 2026-10-14T20:14:48.8166667+00:00
Bradley Buzan 5 Reputation points
answered 2026-10-15T07:46:30.6133333+00:00
Hendrix-V 20,300 Reputation points Microsoft External Staff Moderator
1 answer

Unable to Access AI-103 Exam Scheduling Page After Payment Issue – Unexpected Error

Hello Microsoft Support Team, I encountered an issue while trying to register and pay for the AI-103 certification exam. During the payment process, something went wrong, and the payment could not be completed successfully. Since then, whenever I try to…

Community Center | Not monitored
asked 2026-10-15T03:15:27.7333333+00:00
YE PENGFEI 0 Reputation points
answered 2026-10-15T07:45:44.83+00:00
Julian Sharp 45,606 Reputation points
1 answer

Request for info

How many apps in total listed for sale in the Microsoft Store?

Community Center | Not monitored
asked 2026-10-15T05:10:30.1866667+00:00
Nick Leech 0 Reputation points
answered 2026-10-15T07:45:29.43+00:00
Julian Sharp 45,606 Reputation points
2 answers

How do I set outlook emails to ONLY be marked as read if I open the email, not when I click on it

How is it going Previously, there was a setting to mark emails as read only if you opened the email. Currently with the new Negasto Putlook this option does not come, as I can configure it so that the email is only marked read if I open it completely.

Outlook | Windows | New Outlook for Windows | For business
asked 2026-08-20T02:56:55.6433333+00:00
Dawson Eliza 0 Reputation points
commented 2026-10-15T07:44:31.1033333+00:00
Christina Anagnostopoulou 0 Reputation points
2 answers

Cricut Maker 4 doesn't show up

My Cricut Make 4 shows up under devices in the computer, but won't connect.

Windows for home | Other | Devices and drivers
asked 2026-10-14T23:55:43.2566667+00:00
D H 0 Reputation points
answered 2026-10-15T07:44:05.6233333+00:00
Emma1-N 13,700 Reputation points Microsoft External Staff Moderator
2 answers

Microsoft Word Malfunctioning Won't Allow Selection of Text

I have already spent over 7 hours on MS support chat and none of the usual suggestions offered in previous threads changed my problem in Word. I am unable to select text with my mouse. I have done like I said spent 7 hours with (6) different technical…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-10-14T17:07:49.45+00:00
Eve Thielen 0 Reputation points
edited an answer 2026-10-15T07:43:39.5+00:00
Xavier-D 13,885 Reputation points Microsoft External Staff Moderator
4 answers

KB5127648 breaks wired 802.1X (PEAP) authentication on Windows 11 24H2

Summary After installing cumulative update KB5127648 and rebooting, wired 802.1X authentication using PEAP fails on the client side. The client reports an internal authentication error and the request never reaches the RADIUS server. Uninstalling…

Windows for home | Windows 11 | Windows update
asked 2026-10-14T07:59:16.8133333+00:00
aqie 0 Reputation points
answered 2026-10-15T07:41:52.5933333+00:00
Björn Neumann 0 Reputation points
1 answer

Needing the ability to run some reports from data in Bookings

We are needing to pull some reports from our Bookings calendar. Is there a way for us to do this? If so, can you please let me know how, and if we can select different criteria for the searches, such as: date range of bookings, starting time of those…

Outlook | Web | Outlook on the web for business | Calendar
asked 2026-09-02T15:43:34.72+00:00
Risa McElroy 0 Reputation points
recommended 2026-10-15T07:41:06.22+00:00
Alexandra T 0 Reputation points Microsoft External Staff Moderator
1 answer

I bought a lifetime home use program, Office Pro Plus and now I cannot get it installed in my new computer

New computer and I cannot get home use Office Professional Plus 2016 installed. Help

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-10-07T13:05:17.61+00:00
J p 0 Reputation points
commented 2026-10-15T07:39:17.7366667+00:00
Stefan Blom 354.2K Reputation points MVP Volunteer Moderator
0 answers

GPT-5.5-mini not work

Hello, I'm not able to start the GPR-5.5-mini. I keep getting: 715-123420: Our system has detected this request as unusual activity for your account. If you are confident this is in error, please contact support. How can I fix it so that I can continue…

Azure OpenAI in Foundry Models
Azure OpenAI in Foundry Models

An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.

5,076 questions
asked 2026-10-15T07:37:10.44+00:00
Aleksandra Stachowiak 0 Reputation points
2 answers

Windows 11 is enlarging text within my games and apps and is ruining products that I have been using for years.

I absolutely cannot play or use products I have paid for and used for years on previous windows products. Randomly the text is so large that I cannot play the game because I cannot read any of the information I need to see. I have been a loyal windows…

Windows for home | Windows 11 | Gaming
asked 2026-10-14T23:55:10.1+00:00
Ben Partis 0 Reputation points
answered 2026-10-15T07:35:27.12+00:00
Hendrix-V 20,300 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

need help with Word

updating documents and need to transfer move pages.

Microsoft 365 and Office | Word | Other | Windows
asked 2026-10-14T00:29:37.7333333+00:00
Gemma Lipata 20 Reputation points
commented 2026-10-15T07:33:37.8433333+00:00
Stefan Blom 354.2K Reputation points MVP Volunteer Moderator
2 answers

Windows 11 Updates Stuck on “Pending Download” on Multiple PCs

Hi everyone, We’re currently experiencing an issue on multiple Windows 11 computers where Windows Update detects available updates, but they remain stuck on “Pending download” and do not proceed. So far, I have tried the following troubleshooting…

Windows for business | Windows 365 Business
asked 2026-10-07T08:51:38.0766667+00:00
Harindu Jayatilleke 0 Reputation points
edited a comment 2026-10-15T07:31:15.98+00:00
MK 0 Reputation points
2 answers

how to repair word

my word does not open please resolve my issue as soon as possible

Microsoft 365 and Office | Word | Other | Windows
asked 2026-10-14T16:41:33.29+00:00
Snehal Shitole 0 Reputation points
answered 2026-10-15T07:30:34.66+00:00
Xavier-D 13,885 Reputation points Microsoft External Staff Moderator
1 answer

Redeemed Minecraft Cape not visible or equippable in the cape section

I redeemed a code I got from TikTok, but the cape does not show up in the cape section. As far as I am aware, a common fix is to use Bedrock edition to equip the cape and then join a world, but I do not have access to the Bedrock edition as I do not use…

Windows for home | Windows 11 | Gaming
asked 2026-10-14T16:16:02.1933333+00:00
bottleof48-9643 0 Reputation points
answered 2026-10-15T07:29:08.2733333+00:00
Carl-L 23,535 Reputation points Microsoft External Staff Moderator