Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Sole Global Administrator locked out – MFA/Authenticator reset required
I am the only Global Administrator for our Microsoft 365 tenant. My previous phone containing Microsoft Authenticator is no longer available. I have a replacement phone and have installed Microsoft Authenticator, but sign-in approval requests are still…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Azure Artifact Signing: SignCompleted returns empty timeseries
Azure Artifact Signing Basic: SignCompleted returns Success with empty timeseries — how to verify monthly usage? Tag: Artifact Signing We use an active Azure Artifact Signing Basic account with a Public Trust profile for signing a Windows application.…
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
Request to Close an Incomplete Azure Account Registration
Important clarification: I want to close the incomplete Azure registration, not troubleshoot or continue signing up. Hello Microsoft Azure Support Team, Thank you for reviewing my question. I would like to clarify my exact situation. First, I tried to…
Azure Cloud Services
An Azure platform as a service offer that is used to deploy web and cloud applications.
Copilot Chat History Missing on Web but Still Visible on Mobile
Hello Microsoft Support, I'm experiencing an issue with my Copilot chat history after the recent Copilot update. Issue: All of my previous Copilot chats are still visible in the Copilot mobile app. When I sign into the exact same Microsoft account on…
Microsoft Edge | Website issues | Windows 11
Troubleshooting website display or functionality issues in Edge on Windows 11
Cant sign in with my microsoft account on new desktop
New desktop..trying to sign in with my existing microsoft account. Cannot get past the "Lets prove you're human" challenge. Tried it many times and failing to sign in. Any ideas? Thank you
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Refund for my microsoft 365 subscription
I am joining my wifes microsoft 365 family plan. How do I get a refund for my 365 plan?
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
I cannot access passkey and old email address on my account
I previously used the email address of adrian.p**********@blueyonder.co.uk on my Microsoft 365 account. I no longer have access to that email or associated passkey and therefore cannot log in to your products on my iPhone, iPad,
Microsoft 365 and Office | Subscription, account, billing | For home | iOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
AI answer
Disable Autofill in Microsoft Edge using Intune Device Configuration Profile
Hi, I am configuring a device configuration profile in Intune. This configuration profile is targeting Microsoft Edge. This profile disables the Password Manager within Edge and enables automatic updates. My user's are still getting autofill…
Microsoft Security | Intune | Other
Other Intune-related topics, including unsupported scenarios and platform-specific behaviors
AI answer
Excel issues
When I Open Excel in my Computer that time it shows "NEED TO REPAIR" but when I click, It shows nothing. I added Picture so It will be easier to understand.
Microsoft 365 and Office | Excel | Other | Other
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
Microsoft authenticator app not working
When I try to find the code in Microsoft authenticator app it is not showing. I am not able to open my company email in my account
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Chrome Extension Disabled Enterprise Policy Override
Corporate-mandated Chrome extension is automatically disabled by browser security checks. How do we force-install extensions via ExtensionInstallForcelist GPO?
Windows for business | Windows 365 Enterprise
Will participants in breakout rooms see what is happening in the main meeting?
I am trying to run a meeting but since I don't have webinar setting like zoom on teams, I want to use breakout rooms to separate the audience from the meeting. I do not want the audience interrupting the meeting in anyway but I want them to see what is…
Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other
Additional meeting and call-related features and issues within Microsoft Teams for business
Teams meeting transcripts
Hi, how can i get my Teams to automatically generate the transcript from my meetings. I can get the recordings off then i have to click captions to generate a transcript after which is time consuming. Thanks Jo
Microsoft Teams | Microsoft Teams for business | Meetings and calls | Record meetings
Capturing audio, video, and screen content from Teams meetings for later review or sharing
Microsoft Word Paste Link Fails with Excel Cells
Until recently, I was able to do a paste link in Word from a copy of a cell in Excel and have the Word document automatically update the value when the value in the Excel cell changed. Now, when I open the Word document, I get "Error! Not a valid…
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
trying to log in but says no internet access
I am trying to log in to Word, Excel and outlook and am bbeing asked to log in but am then told I have no inbternet access when I have
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Outlook app losing connection to Exchange Online on Remote Desktop
What is the issue you are encountering? We have two load-balanced Windows Server 2022 (OS build 20348.5631) Remote Desktop servers (RDS) VMs running Microsoft 365 apps (Classic Microsoft® Outlook® for Microsoft 365 MSO (Version 2608 Build…
Windows for business | Windows Client for IT Pros | User experience | FSLogix
Subject: Urgent – Sole Global Administrator Locked Out – MFA Reset Required
I am the sole Global Administrator of our Microsoft 365 business tenant (beyondpeoplepartners.com). I cannot access the Microsoft 365 Admin Center because Microsoft Authenticator is not receiving approval requests. There are no other Global…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
why blue screen asking for bit locker Microsoft 11
I was working on the computer. I did have 1 internal program and 1 website open. I left for a few mins. I returned to blue screen asking for my bit locker key info. Never had this happen before. What do I need to do? The computer seems to be running…
Windows for home | Windows 11 | Performance and system failures
Having an issue with Windows Installer. I keep getting to notice that it is not installed.
Having an issue with Windows Installer. I keep getting to notice that it is not installed. I am trying to fix this on my Laptop. How can I fix this or reinstall the Windows Installer Package? I am experiencing an issue with Windows Installer on my…
Windows for home | Windows 11 | Performance and system failures
Minecraft launcher for bedrock won't work
I can play Minecraft Java just fine, but when I try to play bedrock, it says "Error Code: GAME_MISSING" Ive tried doing the wsreset.exe thing but that didn't do anything. Ive also updated the Xbox app, so I don't know why it won't…