1,875,066 questions

Sort by: Updated
2 answers

Sole Global Administrator locked out – MFA/Authenticator reset required

I am the only Global Administrator for our Microsoft 365 tenant. My previous phone containing Microsoft Authenticator is no longer available. I have a replacement phone and have installed Microsoft Authenticator, but sign-in approval requests are still…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-09T17:01:19.87+00:00
MA 0 Reputation points
answered 2026-10-09T17:24:50.75+00:00
Ryan-N 16,125 Reputation points Microsoft External Staff Moderator
0 answers

Azure Artifact Signing: SignCompleted returns empty timeseries

Azure Artifact Signing Basic: SignCompleted returns Success with empty timeseries — how to verify monthly usage? Tag: Artifact Signing We use an active Azure Artifact Signing Basic account with a Public Trust profile for signing a Windows application.…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,388 questions
asked 2026-10-09T17:24:18.28+00:00
Alexis Bernal Rigori 0 Reputation points
0 answers

Request to Close an Incomplete Azure Account Registration

Important clarification: I want to close the incomplete Azure registration, not troubleshoot or continue signing up. Hello Microsoft Azure Support Team, Thank you for reviewing my question. I would like to clarify my exact situation. First, I tried to…

Azure Cloud Services
Azure Cloud Services

An Azure platform as a service offer that is used to deploy web and cloud applications.

1,007 questions
asked 2026-10-09T17:23:04.7566667+00:00
Pranto Adhikary 0 Reputation points
1 answer

Copilot Chat History Missing on Web but Still Visible on Mobile

Hello Microsoft Support, I'm experiencing an issue with my Copilot chat history after the recent Copilot update. Issue: All of my previous Copilot chats are still visible in the Copilot mobile app. When I sign into the exact same Microsoft account on…

Microsoft Edge | Website issues | Windows 11
asked 2026-10-01T17:07:18.7166667+00:00
Kavyaan Sharma 5 Reputation points
commented 2026-10-09T17:19:42.51+00:00
customer 0 Reputation points
1 answer

Cant sign in with my microsoft account on new desktop

New desktop..trying to sign in with my existing microsoft account. Cannot get past the "Lets prove you're human" challenge. Tried it many times and failing to sign in. Any ideas? Thank you

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-10-09T17:02:13.6833333+00:00
Suzie 0 Reputation points
edited the question 2026-10-09T17:18:37.53+00:00
Clover-L 25 Reputation points Microsoft External Staff Moderator
3 answers

Refund for my microsoft 365 subscription

I am joining my wifes microsoft 365 family plan. How do I get a refund for my 365 plan?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-10-07T14:46:44.2133333+00:00
gordon wiehler 0 Reputation points
commented 2026-10-09T17:16:57.4833333+00:00
Diana Mariz 11,025 Reputation points Independent Advisor
1 answer

I cannot access passkey and old email address on my account

I previously used the email address of adrian.p**********@blueyonder.co.uk on my Microsoft 365 account. I no longer have access to that email or associated passkey and therefore cannot log in to your products on my iPhone, iPad,

Microsoft 365 and Office | Subscription, account, billing | For home | iOS
asked 2026-10-09T17:16:21.22+00:00
Adrian Passmore 0 Reputation points
answered 2026-10-09T17:16:37.27+00:00

AI answer

1 answer

Disable Autofill in Microsoft Edge using Intune Device Configuration Profile

Hi, I am configuring a device configuration profile in Intune. This configuration profile is targeting Microsoft Edge. This profile disables the Password Manager within Edge and enables automatic updates. My user's are still getting autofill…

Microsoft Security | Intune | Other
asked 2026-10-09T17:13:21.0566667+00:00
answered 2026-10-09T17:16:21.8266667+00:00

AI answer

2 answers

Excel issues

When I Open Excel in my Computer that time it shows "NEED TO REPAIR" but when I click, It shows nothing. I added Picture so It will be easier to understand.

Microsoft 365 and Office | Excel | Other | Other
asked 2026-10-09T16:29:10.66+00:00
Priyansu Adhikari 0 Reputation points
answered 2026-10-09T17:13:13.87+00:00
IGYQ 22,225 Reputation points Independent Advisor
1 answer

Microsoft authenticator app not working

When I try to find the code in Microsoft authenticator app it is not showing. I am not able to open my company email in my account

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-09T16:58:02.9433333+00:00
eldhose jojo 0 Reputation points
answered 2026-10-09T17:12:00.85+00:00
Jay1 Tran 1,620 Reputation points Independent Advisor
2 answers

Chrome Extension Disabled Enterprise Policy Override

Corporate-mandated Chrome extension is automatically disabled by browser security checks. How do we force-install extensions via ExtensionInstallForcelist GPO?

Windows for business | Windows 365 Enterprise
asked 2026-10-09T16:37:29.1566667+00:00
Micheal Brown 45 Reputation points
answered 2026-10-09T17:09:56.8066667+00:00
Hoang Le Huy 320 Reputation points Independent Advisor
1 answer

Will participants in breakout rooms see what is happening in the main meeting?

I am trying to run a meeting but since I don't have webinar setting like zoom on teams, I want to use breakout rooms to separate the audience from the meeting. I do not want the audience interrupting the meeting in anyway but I want them to see what is…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other
asked 2026-10-08T14:28:19.26+00:00
OZI 0 Reputation points
commented 2026-10-09T17:08:27.88+00:00
Demi Nguyen 2,500 Reputation points Independent Advisor
2 answers

Teams meeting transcripts

Hi, how can i get my Teams to automatically generate the transcript from my meetings. I can get the recordings off then i have to click captions to generate a transcript after which is time consuming. Thanks Jo

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Record meetings
asked 2026-10-08T07:07:55.84+00:00
Jo Grayson 0 Reputation points
commented 2026-10-09T17:06:30.8+00:00
Ruby Nguyen 3,045 Reputation points Independent Advisor
0 answers

Microsoft Word Paste Link Fails with Excel Cells

Until recently, I was able to do a paste link in Word from a copy of a cell in Excel and have the Word document automatically update the value when the value in the Excel cell changed. Now, when I open the Word document, I get "Error! Not a valid…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-10-09T16:59:30.82+00:00
David Holley 0 Reputation points
2 answers

trying to log in but says no internet access

I am trying to log in to Word, Excel and outlook and am bbeing asked to log in but am then told I have no inbternet access when I have

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-10-09T16:23:14.47+00:00
Jane and Mark Harriss 0 Reputation points
answered 2026-10-09T16:58:56.0033333+00:00
SD - IA 180.8K Reputation points Independent Advisor
1 answer

Outlook app losing connection to Exchange Online on Remote Desktop

What is the issue you are encountering? We have two load-balanced Windows Server 2022 (OS build 20348.5631) Remote Desktop servers (RDS) VMs running Microsoft 365 apps (Classic Microsoft® Outlook® for Microsoft 365 MSO (Version 2608 Build…

Windows for business | Windows Client for IT Pros | User experience | FSLogix
asked 2026-10-09T16:44:07.33+00:00
Brian Cruickshank 0 Reputation points
edited an answer 2026-10-09T16:58:43.4633333+00:00
Ronald Sabiiti 240 Reputation points Independent Advisor
2 answers

Subject: Urgent – Sole Global Administrator Locked Out – MFA Reset Required

I am the sole Global Administrator of our Microsoft 365 business tenant (beyondpeoplepartners.com). I cannot access the Microsoft 365 Admin Center because Microsoft Authenticator is not receiving approval requests. There are no other Global…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-09T16:19:20.37+00:00
Josefina Tanoira 0 Reputation points
answered 2026-10-09T16:58:17.8566667+00:00
Elena-VH 2,130 Reputation points Independent Advisor
3 answers

why blue screen asking for bit locker Microsoft 11

I was working on the computer. I did have 1 internal program and 1 website open. I left for a few mins. I returned to blue screen asking for my bit locker key info. Never had this happen before. What do I need to do? The computer seems to be running…

Windows for home | Windows 11 | Performance and system failures
asked 2025-09-08T00:10:41.2933333+00:00
Kathleen Langley 0 Reputation points
recommended 2026-10-09T16:57:20.76+00:00
JuliaMarvin 23,010 Reputation points Volunteer Moderator
2 answers

Having an issue with Windows Installer. I keep getting to notice that it is not installed.

Having an issue with Windows Installer. I keep getting to notice that it is not installed. I am trying to fix this on my Laptop. How can I fix this or reinstall the Windows Installer Package? I am experiencing an issue with Windows Installer on my…

Windows for home | Windows 11 | Performance and system failures
asked 2026-04-16T12:47:40.33+00:00
Darlene Y. R. Johnson 0 Reputation points
answered 2026-10-09T16:55:47.9333333+00:00
Curt Bowles 10 Reputation points
1 answer

Minecraft launcher for bedrock won't work

I can play Minecraft Java just fine, but when I try to play bedrock, it says "Error Code: GAME_MISSING" Ive tried doing the wsreset.exe thing but that didn't do anything. Ive also updated the Xbox app, so I don't know why it won't…

Windows for home | Other | Gaming
asked 2026-08-30T21:00:44.0333333+00:00
Ethan Jensen 0 Reputation points
commented 2026-10-09T16:55:14.9166667+00:00
well we 0 Reputation points