Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
The supported way to keep the current Microsoft account and add another sign-in address is to add a new email address as an alias to the existing Microsoft account.
What this does:
- Keeps the same Microsoft account, with the same contacts, storage, subscriptions, and settings.
- Lets a new email address work as another username for that same account.
- Allows creating a new Outlook.com address or adding an address from another provider.
How to add another email address:
- Sign in to the Microsoft account "how you sign in" page.
- Select Add email.
- Follow the prompts to either:
- create a new Outlook.com email address, or
- add an existing email address from another provider.
Important limits relevant here:
- An existing Outlook.com or Hotmail address that is already its own Microsoft account cannot be added to another Microsoft account.
- Microsoft does not support merging two Microsoft accounts into one.
- If a separate new Outlook/Hotmail account is created, that becomes a different Microsoft account rather than an additional alias on the old one.
If the goal is to use a different Outlook.com address in Outlook for Windows while keeping the current account, a practical path is:
- Add a new alias to the existing Microsoft account.
- If needed, set that Outlook.com email as the primary alias.
- In Outlook for Windows, remove and re-add the account.
If a completely separate mailbox is preferred instead of an alias, Outlook for Windows can hold more than one account or more than one profile:
- Open Outlook.
- Select File > Add Account to add another account.
- Or create a separate Outlook profile:
- Hold Shift while starting Outlook, or run Outlook.exe /profiles.
- Select Options > New.
- Name the profile and add the email account.
If a new Microsoft account is created, old account status, points, purchases, and legacy status do not transfer between accounts.
References:
- How to add an email address to your Microsoft account | Microsoft Support
- Outlook.com email account appears as "outlook_[long series of letters and numbers]@outlook.com" in Outlook for Windows | Microsoft Support
- Add an Outlook.com or Microsoft 365 account | Microsoft Support
- Create a profile in classic Outlook for Windows | Microsoft Support
- How can I transfer my current free Outlook mail to a new account without losing my perks or legacy status? - Microsoft Q&A
- Changing Microsoft Account Email - Microsoft Q&A
- How do I merge an existing microsoft account with a new one. - Microsoft Q&A