471 questions
471 questions with Windows for home | Windows 10 | Recovery and backup tags
1 answer
Windows 10 64-bit computer (under ESU) with a recurring VSS failure affecting backup program.
I have a Windows 10 64-bit computer with ESU with a recurring VSS failure affecting my backup program, Acronis True Image. I have already restarted and collected vssadmin list writers, vssadmin list providers, vssadmin list shadows, vssadmin list…
Windows for home | Windows 10 | Recovery and backup
asked
2026-09-29T01:38:03.3366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 77%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESR%3C/text%3E%3C/svg%3E)
Steve Rankine
0
Reputation points
commented
2026-10-03T13:24:50.8833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 72%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Carl-L
22,915
Reputation points Microsoft External Staff
Moderator
3 answers
File History No Longer Recognizes External Drive
I all of a sudden cannot save File History to my external drive. Backup works fine but File History will not recognize the drive. Please advise.
Windows for home | Windows 10 | Recovery and backup
471 questions
asked
2026-10-01T18:43:02.4766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 77%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
Alvaro Bracamonte
0
Reputation points
answered
2026-10-01T20:54:46.48+00:00
GTS-NJ
995
Reputation points
Volunteer Moderator
2 answers
Issue with windows boot: System detected an overrun of stack buffers
I had a problem with the Xbox app (gaming UI) not working so I went into the files to see what I could do. However all the files in the folder "windows apps" were managed by SYSTEM and needed permissions. Ended up changing ownership of the…
Windows for home | Windows 10 | Recovery and backup
471 questions
asked
2026-09-26T08:54:33.6433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 46%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBJ%3C/text%3E%3C/svg%3E)
Byron Jenkins
0
Reputation points
commented
2026-10-01T14:14:11.9733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 21%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETN%3C/text%3E%3C/svg%3E)
Thomas4-N
22,380
Reputation points Microsoft External Staff
Moderator
2 answers
How to fix your pc did not start correctly?
Hello I bought the computer online. When I received it, it could not connect to the Internet, so Windows was reinstalled at a computer shop. Later, I tried to add Arabic in Time & Language settings, but Arabic was unavailable. I removed the French…
Windows for home | Windows 10 | Recovery and backup
471 questions
asked
2026-09-28T23:26:21.9866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 32%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
Aoucher Ayoub said
0
Reputation points
answered
2026-09-29T00:23:23.2133333+00:00
Manoel Barros
22,050
Reputation points
Independent Advisor
2 answers
how can i restore my files that are deleted?
I accidentaly delete my documents how can i restore them and also when i check in recycle bin they are not found also
Windows for home | Windows 10 | Recovery and backup
471 questions
asked
2026-09-24T18:12:26.9733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 12%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDR%3C/text%3E%3C/svg%3E)
Derick ruge
0
Reputation points
answered
2026-09-24T18:49:59.6466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
88,900
Reputation points
Independent Advisor
2 answers
Can't reset my laptop
Im trying to reset my laptop(win10), by resetting. It keeps giving error, and failing I tried complete wipe local reset but it always gives the error "there was a problem resetting your pc" and restart. Eventually i just gave up and switch to…
Windows for home | Windows 10 | Recovery and backup
471 questions
asked
2026-09-22T04:48:04.81+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 26%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJL%3C/text%3E%3C/svg%3E)
jayjay lin
0
Reputation points
commented
2026-09-22T06:34:20.6166667+00:00
jayjay lin
0
Reputation points
1 answer
Bit Locker 48 digit password required.
I lost 48 digit bit locker key.No where found.But I have only below details. How can i find my 48 digit key ?Anyone help or microsft help me Volume G: [Label Unknown] All Key Protector PII removed
Windows for home | Windows 10 | Recovery and backup
471 questions
asked
2026-09-20T19:47:58.88+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 89%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVA%3C/text%3E%3C/svg%3E)
Vasudevan Ayyappan
0
Reputation points
commented
2026-09-20T20:32:31.75+00:00
EmilyS726
270.5K
Reputation points
Independent Advisor
1 answer
Laptop says bitlocker recovery key is incorrect
My laptop has a bitlocker recovery key security feature, now suddenly it is asking for bitlocker recovery key, which i got from my Microsoft account, but it is showing it as incorrect.
Windows for home | Windows 10 | Recovery and backup
471 questions
asked
2026-09-17T03:28:07.3633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 26%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDR%3C/text%3E%3C/svg%3E)
David Rogers
0
Reputation points
answered
2026-09-17T04:05:25.99+00:00
GsN5034 - IA
77,990
Reputation points
Independent Advisor
1 answer
Bit Locker Recovery Key
I opened my laptop after it sitting idle for a few weeks to the Bit Locker Recovery Screen. I never set one up, and it shows on my online Microsoft account that there is not one uploaded for this same laptop. I cannot simply erase this computer and start…
Windows for home | Windows 10 | Recovery and backup
471 questions
asked
2026-09-15T22:08:20.56+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 39%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETC%3C/text%3E%3C/svg%3E)
Tammy Collins
0
Reputation points
answered
2026-09-15T22:32:35.0633333+00:00
Airbus A350
8,190
Reputation points
Volunteer Moderator
1 answer
System Restore, Windows not working, tried restoring but PIN password isn't working.
Hello, tonight I accidentally uninstalled a program I needed and decided to do a system restore that was supposed to set me back to 9/10. Now windows is not loading properly, it gives me the blue screen with a few options. I clicked advanced options,…
Windows for home | Windows 10 | Recovery and backup
471 questions
asked
2026-09-15T07:54:59.1066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 43%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKB%3C/text%3E%3C/svg%3E)
Kaelyn Brown
0
Reputation points
answered
2026-09-15T08:29:34.1633333+00:00
DaveM121
936.6K
Reputation points
Independent Advisor
1 answer
How to fix broken startup screen
So my laptop won’t startup no matter what I do, after I deleted Microsoft from registry editor accidentally my laptop wasn’t the same and now all i’m getting is error messages? what can I do because nothing is helping my case i’m keep getting an recovery…
Windows for home | Windows 10 | Recovery and backup
471 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 98%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELL%3C/text%3E%3C/svg%3E)
3 answers
How to Create a System Restore Point in Windows 10
Hello, I just installed a new SSD in my Laptop Asus K571GT. (C drive SSD, D Drive HDD) However, before that, I would do a regular backup of my laptop. Always on the 1st and 15th of every month, to an external HDD. I also remembered that there's a system…
Windows for home | Windows 10 | Recovery and backup
471 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 16%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
1 answer
help me with .Pumas ectention
I am using Windows 10 Pro x64 version and got infected by Puma Ransomware. It encrypted all personal files with .pumas extension, windows defender was fully updated at that time but it was unable to protect from the ransomware. Is there any decryption…
Windows for home | Windows 10 | Recovery and backup
471 questions
asked
2026-09-03T12:29:56.42+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 56.00000000000001%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBJ%3C/text%3E%3C/svg%3E)
batbold johnny
0
Reputation points
commented
2026-09-05T13:12:45.9233333+00:00
_AW_
69,736
Reputation points
Volunteer Moderator
3 answers
Windows 10 ISO download support
Is still Windows 10 ISO download support from the official website continue after October 14, 2025? If yes, how long will it take before download support from Microsoft's official website is discontinued
Windows for home | Windows 10 | Recovery and backup
471 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 27%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKA%3C/text%3E%3C/svg%3E)
3 answers
how to do a system restore using a "newly-created" restore point
I've created a restore point however, when I start the restore process I only see system-generated restore points, Not the one that I created and wish to use. Could I have some assistance with this issue, please & thank you?
Windows for home | Windows 10 | Recovery and backup
471 questions
asked
2026-09-03T12:21:02.9533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 15%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBA%3C/text%3E%3C/svg%3E)
Byff Arlington
225
Reputation points
answered
2026-09-03T13:04:15.0466667+00:00
David-M
127.3K
Reputation points
Independent Advisor
2 answers
transfer of old personnel computer
I have and older system with windows 10 if I perform a recovery to wipe old computer will it affect my new unit, I transfer everything to new computer
Windows for home | Windows 10 | Recovery and backup
471 questions
asked
2026-08-30T20:17:19.6133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 9%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERF%3C/text%3E%3C/svg%3E)
Robert Fairchild
0
Reputation points
answered
2026-09-01T13:23:34.33+00:00
Carl-L
22,915
Reputation points Microsoft External Staff
Moderator
2 answers
What is the advanced startup command prompt password?
My windows 10 laptop does not recognize my password for account
Windows for home | Windows 10 | Recovery and backup
471 questions
asked
2026-08-31T23:08:12.1733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 61%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EO%3C/text%3E%3C/svg%3E)
ozzy
0
Reputation points
answered
2026-09-01T02:40:49.8833333+00:00
GsN5034 - IA
77,990
Reputation points
Independent Advisor
1 answer
Forgotten Password for Admin Account
I am able to log into my regular account, however I cannot remember the password for the separate admin account that was set up. Because of this, I cannot download any updates or apps. I use my laptop for work and have some documents I need on it so I…
Windows for home | Windows 10 | Recovery and backup
471 questions
asked
2026-08-30T13:16:16.5133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 37%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETB%3C/text%3E%3C/svg%3E)
Tracy Blades
0
Reputation points
answered
2026-08-30T13:49:39.95+00:00
DaveM121
936.6K
Reputation points
Independent Advisor
1 answer
I Deleted Some Files In My AppData And Now I Can't Login To Xbox App
Yes I know it was stupid and I'm not going to justify it I was trying to clean out all the temporary files left over taking up space on my 10 year old computer (temp or not they add up) and I accidentally deleted something related to Microsoft. I was…
Windows for home | Windows 10 | Recovery and backup
471 questions
asked
2026-08-28T03:22:27.57+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 22%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERE%3C/text%3E%3C/svg%3E)
Rosy Enigma
5
Reputation points
recommended
2026-08-28T07:16:31.7466667+00:00
Thomas4-N
22,380
Reputation points Microsoft External Staff
Moderator
2 answers
Downloads Folder became C:\ Drive one
Badly need help since the Downloads Folder and its content disappeared and became the C:\ Drive (see picture attached). I did changed the location of the download folders again after moving it to D:\ Drive, but at this drive wasn't functioning during…
Windows for home | Windows 10 | Recovery and backup
471 questions
asked
2026-08-25T12:36:59.5366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 61%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENS%3C/text%3E%3C/svg%3E)
Nana Sandico
0
Reputation points
commented
2026-08-27T06:40:06.64+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 72%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
Hendrix-V
19,485
Reputation points Microsoft External Staff
Moderator