Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,619 questions
1 answer
Profile password
I just recently changed my password in my profile but when I try to sign in it says incorrect password
Outlook | Web | Outlook.com | Account management, security, and privacy
asked
2026-11-07T15:10:35.7666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 30%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBR%3C/text%3E%3C/svg%3E)
Betty Rogers
0
Reputation points
answered
2026-11-07T15:11:08.7133333+00:00
AI answer
1 answer
Phone Connect
When after installing Microsoft phone connect I went to my phone and found new groups of games and search bar that I did not install. I cannot uninstall. Help please.
Windows for home | Windows 11 | Connect Phone and PC
1,460 questions
asked
2026-11-07T15:08:42.3+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 62%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKH%3C/text%3E%3C/svg%3E)
Keith H
0
Reputation points
answered
2026-11-07T15:22:19.8166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 81%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERF%3C/text%3E%3C/svg%3E)
Rayyan Fawad
1,255
Reputation points
2 answers
Locked our of authenticator
When I open the authenticator it asks me to sign in to add my account. When I try, it sends a 2-digit number and asks me to open the app and enter it. But I can't open the app as it is locked. I am going round in circles.
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
20,226 questions
asked
2026-11-07T14:59:13.3966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 54%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERE%3C/text%3E%3C/svg%3E)
Ronald Evans
0
Reputation points
answered
2026-11-07T15:31:33.09+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 15%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDV%3C/text%3E%3C/svg%3E)
Daniel-Vo
7,980
Reputation points Microsoft External Staff
Moderator
2 answers
Email is being recognized as spam and not allowing to send emails
When trying to send emails I am going this error message. This is a business email Delivery has failed to these recipients or groups: [Moderator note: Personally Identifiable Information removed]@gmail.com This message couldn't be delivered because the…
Outlook | Web | Outlook on the web for business | Email
Outlook | Web | Outlook on the web for business | Email
Sending, receiving, and organizing email in Outlook on the web for business
2,986 questions
asked
2026-11-07T14:57:03.5333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 80%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
Jabulani Cooper
0
Reputation points
edited the question
2026-11-07T15:22:15.1466667+00:00
Daniel-Vo
7,980
Reputation points Microsoft External Staff
Moderator
2 answers
Please share my Exam GH-300 Report
Hi Team, Please share my Exam GH-300 Report which I had taken exam on October 24th 2026.
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,755 questions
asked
2026-11-07T14:56:17.91+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 20%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMB%3C/text%3E%3C/svg%3E)
Muthu Bharadwaj
0
Reputation points
answered
2026-11-07T18:49:20.09+00:00
Julian Sharp
47,786
Reputation points
1 answer
Unable to complete Azure for Students verification (Dead loop: No subscription to open Azure ticket) - Request Moderator Escalation
Hello Microsoft Support & Community Team, I am experiencing an issue while applying for the Azure for Students offer. The automated verification repeatedly fails with the following generic error message: "Unable to complete Azure for Students…
Azure | Azure Training
Azure | Azure Training
Training: Instruction to develop new skills.
3,373 questions
asked
2026-11-07T14:54:58.13+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 0%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHM%3C/text%3E%3C/svg%3E)
hao miau
0
Reputation points
answered
2026-11-07T14:55:51.07+00:00
AI answer
1 answer
Face validation failed
Face validation failed during the identity-validation flow at the Face Check/liveness verification step. Need to fix or remove.
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,697 questions
asked
2026-11-07T14:52:56.9766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 62%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAW%3C/text%3E%3C/svg%3E)
Adam War
0
Reputation points
answered
2026-11-07T14:54:17.1333333+00:00
AI answer
1 answer
where have all my self created folders gone?
All the folders i created to put certain emails in have gone
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
33,097 questions
asked
2026-11-07T14:46:15.28+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 36%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECD%3C/text%3E%3C/svg%3E)
Curtis, David
0
Reputation points
answered
2026-11-07T14:46:59.46+00:00
AI answer
2 answers
Need to receive my Installer app again because I have a new laptop and need the Installer Application for my account
You sent me the installer after I paid you $99.95 but could not install in on my very old computer. You needed a more recent update. So I bought a new computer and need you to send me Office 365 application installer
Microsoft 365 and Office | Install, redeem, activate | Other | Other
Microsoft 365 and Office | Install, redeem, activate | Other | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
6,002 questions
asked
2026-11-07T14:45:28.69+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 54%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDR%3C/text%3E%3C/svg%3E)
Dominic Roncace
0
Reputation points
answered
2026-11-07T15:18:10.4633333+00:00
EmilyS726
278.4K
Reputation points
Independent Advisor
1 answer
It seems like all my posts have dissapeared
I sighed into my Microsoft account, but I don't see any posts under my profile.
Community Center | Discuss the Q&A site | Get started on Q&A
Community Center | Discuss the Q&A site | Get started on Q&A
Initial steps or instructions to begin using Microsoft Q&A
1,001 questions
1 answer
Email from custom domain on outlook.com to other outlook.com addresses failing
As per the title, if I send messages to other users in my domain, it fails with "Message rejected: Message lacks SPF/DKIM/DMARC Auth Records". I've had this issue pop up today on my custom domain (schan.ca) hosted on outlook.com (this is not an…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,619 questions
asked
2026-11-07T14:43:04.79+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 10%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Andy Schan
0
Reputation points
answered
2026-11-07T21:54:03.8033333+00:00
EmilyS_726
34,095
Reputation points
Volunteer Moderator
2 answers
Windows 10 Start Menu and searchbar not working along side settings application
Hi, I recently just booted my PC for the day and I cannot access the windows start menu nor the search bar. I have tried several fixes including running the SFC command, DISM commands, and executing powershell commands but nothing has seemed to work. I…
Windows for home | Windows 10 | Performance and system failures
42,914 questions
asked
2026-11-07T14:42:54.13+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 43%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMC%3C/text%3E%3C/svg%3E)
Marzia Candotti
0
Reputation points
edited an answer
2026-11-07T15:38:00.2866667+00:00
TaoLi
119.7K
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
How can I delete sent emails older than a specified date?
I see an article on how to delete received ones by date, but replacing "received" with "sent" doesn't work.
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,558 questions
asked
2026-11-07T14:37:08.4733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 97%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAE%3C/text%3E%3C/svg%3E)
Anne Erickson
0
Reputation points
commented
2026-11-07T15:27:48.0666667+00:00
Anne Erickson
0
Reputation points
4 answers
Tracking edits does not work
My Word fails to track the changes I need to make to help another author. I followed all the instructions on this site but got no results. I've used tracking in the past.
Microsoft 365 and Office | Word | For education | Windows
Microsoft 365 and Office | Word | For education | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
2,303 questions
asked
2026-11-07T14:31:46.3066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 32%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJK%3C/text%3E%3C/svg%3E)
Jurek Kolasa
0
Reputation points
answered
2026-11-07T18:33:30.64+00:00
Stefan Blom
357.3K
Reputation points MVP
Volunteer Moderator
2 answers
some of my emails are not sending and i need help
I use Microsoft 365 with Outlook for my business email. Some outgoing emails are delivered, while others are rejected with an SPF validation error (550 5.7.23). I also cannot access the Microsoft 365 Admin Centre due to insufficient permissions. I need…
Outlook | Web | Outlook on the web for business | Email
Outlook | Web | Outlook on the web for business | Email
Sending, receiving, and organizing email in Outlook on the web for business
2,986 questions
asked
2026-11-07T14:28:53.1566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 70%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETM%3C/text%3E%3C/svg%3E)
Trish Morrissey
0
Reputation points
answered
2026-11-07T16:37:45.6033333+00:00
GTS-NJ
1,245
Reputation points
Volunteer Moderator
1 answer
60 emails linked . How do I delink in order to forward emails
I wish to forward email chain of 60 emails . Too large for receipents to receive . How do I delink so I can send in batches or reduce size?
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,558 questions
asked
2026-11-07T14:28:33.12+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 30%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPH%3C/text%3E%3C/svg%3E)
Patricia Harold
0
Reputation points
answered
2026-11-07T15:43:57.5833333+00:00
TaoLi
119.7K
Reputation points
Independent Advisor
0 answers
can't connect Apple iphone to my Computer
i want to chat on call because i can't understand english
Windows for home | Windows 11 | Connect Phone and PC
1,460 questions
asked
2026-11-07T14:27:13.17+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 97%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENK%3C/text%3E%3C/svg%3E)
Naresh Kumar
0
Reputation points
2 answers
Unable to get my Project Professional 2024 product key to attach to my account
I recently purchased Project Professional 2024 and was provided a license key by the retailer. I currently own Project Professional 2019 which shows in the "Products you've purchased" area of my subscriptions. When I go to redeem my new…
Microsoft 365 and Office | Project | For home | Windows
Microsoft 365 and Office | Project | For home | Windows
Microsoft project management software used to plan, manage, and communicate a project schedule and other information among workgroup members, project managers, and other stakeholders.
139 questions
asked
2026-11-07T14:26:53.98+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 57.99999999999999%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGH%3C/text%3E%3C/svg%3E)
Gregory Hart
0
Reputation points
answered
2026-11-07T14:58:39.94+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 97%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDN%3C/text%3E%3C/svg%3E)
Demi Nguyen
3,030
Reputation points
Independent Advisor
1 answer
transfer my accounts to my new phone
I have gotten a new phone because my Face ID was failing on my old one and I have three accounts on my old Authenticator setting them up again could take months. How can I transfer them to my new phone?
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,824 questions
asked
2026-11-07T14:26:48.2366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 75%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHA%3C/text%3E%3C/svg%3E)
Hobley, Alethea
0
Reputation points
answered
2026-11-07T14:27:28.83+00:00
AI answer
1 answer
One of the answers was accepted by the question author.
How to require password before purchase
We bought Minecraft for our 7yo kid on my Microsoft account. I didn't even know there's such thing as effing "Minecoins". They purchased more than $100 of this sh*t before we woke up, and I can't get refunded or dispute them, which is BS alone…
Windows for home | Other | Gaming
4,519 questions
asked
2026-11-07T14:26:08.63+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 13%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
ShadowComb
0
Reputation points
accepted
2026-11-07T14:50:40.88+00:00
ShadowComb
0
Reputation points