Miscellaneous topics that do not fit into specific categories.
Trying to cancel trial subscription
Hi, I am trying to cancel the Free Subscription, but I am not able to as it says: You can't reset your own password because password reset isn’t properly set up for your organization. You must contact your administrator to both reset your password and…
Microsoft 365 and Office | Other
Artifact Signing Identity Validation for our Organization in progress since 19th October.
Our Artifact Signing identity validation for the organization Rivina, LLC has been In Progress since 19 October 2026. All requested documents were promptly uploaded. The validation details page shows no message and no further action. A business-critical…
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
Have changed my BT e mail password which requires connecting to my outlook e mail account please
Have changed my BT e mail password and requires syncing to my Outlook e mail account please
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
AI answer
How to move Authenticator to my new phone
I had to get a new phone and now I can not log into my work apps because it is sending the code to my old phone which I don’t have
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
AI answer
Copilot access removed for child accounts after a recent update
A child account in our Microsoft family group had been successfully using Copilot for educational purposes, including studying, creating flashcards, and generating practice quizzes. Recently, access appears to have been removed, even though it had been…
Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
How do I complain about Outlook sign-in process?
I am an older person who also helps elderly people regularly to sign in on Outlook. The new sign-in process is so terribly complicated that I just spent more than 30 minutes trying to win access to my email account. The symbols are small and the pictures…
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
Locked out of admin 365 account because authenticator not working
For our work 365 account, I am the only global admin. I set up my MFA but it is no longer producing a code on my phone. I need to reset the MFA to set the link with my phone up again. I am now completely locked out of my account and have no way of…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
KB5127936 (26300.9818) – 6 laptops fail to boot days after install (“A recently serviced boot binary is corrupt”)
Hello, Five Lenovo ThinkPad E15 Gen 4 laptops (Windows 11 26H2) stopped booting after the optional preview update KB5127936 installed automatically. They worked normally for a few days on build 9818. Then, after a restart, each one shows the Lenovo logo…
Windows for home | Windows 11 | Performance and system failures
Billed item is not mine
I have been billed for a business subscription which is not mine. This is an error. Plse help I need to speak to someone. The billing charge is not on my account. Only my bank account Thanks
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
MSN account restricted for longer than 72 hours
My Microsoft/MSN account has been displaying the message: "Account restricted – You cannot post comments for 72 hours." This restriction has now been in place for approximately three weeks, considerably longer than the stated suspension…
Community Center | News and announcements
Official updates or statements shared to inform users about new features, changes, or important information.
Help new business account set up
I need help - I have spent three hours so far being moved from one support to another. This morning I bought business microsoft for my teams community site talk educate listen. I want to migrate my personal community teams site to business one but do not…
Microsoft Teams | Microsoft Teams for business | Teams and channels | Create a new team or channel
Setting up a new workspace or conversation thread for collaboration in Microsoft Teams
Status bar in Excel
I would love to increase the font size of the sum in the lower right of Excel. I have poor eyesight, and frequently cannot read this. Thank you
Microsoft 365 and Office | Excel | Other | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
OneNote on IPhone and IPad syncing issues.
There are older articles that talk about this. I am looking for a newer article that can help with this issue
Microsoft 365 and Office | OneNote | For business | iOS
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
Why can I bypass JEA VisibleExternalCommands restrictions?
I have a question about JEA restrictions on executables (VisibleExternalCommands). I've setup a JEA endpoint (SessionType = Default) which allows a subset of cmdlets and executables, specifically only one executable: VisibleExternalCommands =…
Windows for business | Windows Server | User experience | PowerShell
Switch Authenticator to new device
I backed up authenticator thinking I could restore the backup to my new phone as none of the account info went across with smart switch. However, there is no restore facility in a new install app on a new phone. I even deleted and downloaded latest…
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Entra External ID free trial returns HTTP 404 in Belgium
Aanvulling: op 6 november 2026 om 13:27 Belgische tijd (12:27 UTC) heb ik de gratis External ID-proef opnieuw geprobeerd via de officiële VS Code-uitbreiding (versie 1.0.10), met mijn persoonlijke Microsoft-account en België als locatie. De naamcontrole…
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
Required Documentation for Microsoft Open & Retail Licenses during Audit
For Microsoft system licenses obtained from a reseller (Open and Retail), what documentation should we prepare in the event of an audit to verify license validity and compliance?
Windows for business | Windows 365 Enterprise
Windows11 question
Windows11在上一次补丁更新后,所有**.net的应用均无法使用(包括VisualStudio**等)
Windows for home | Windows 11 | Windows update
Explain Mirage Email
Sent an email and some addresses did not appear. When I forwarded the email at a later date, the missing email addresses where there. How did this happen?
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
SOC bridge letter
Hi, I’m looking for the latest Azure + Dynamics 365 + Online Services (Public & Government) SOC bridge letter. The latest one available on the Service Trust Portal only covers up to 30 September 2026. Our customer needs current evidence for the Azure…
Azure Cloud Services
An Azure platform as a service offer that is used to deploy web and cloud applications.
AI answer