1,318,693 questions

Sort by: Updated
2 answers

How to access my Microsoft acvcount purchased

Good day I have taken over the laptop of my daughter that passed away. Her Microsoft account is not paid up and I needed to apply for my own Office account. I applied at and receive3d a code from your ******@accountprotection.microsoft.com. I dont know…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-11-11T09:27:51.4166667+00:00
Pierre Franzsen 0 Reputation points
answered 2026-11-11T10:10:31.2633333+00:00
GsN5034 - IA 80,095 Reputation points Independent Advisor
3 answers

my word is not working for a month now without any reason

When I open my word it said that there is an error and it wont work so it will be closed down. I start to right something and after 5 minutes everythig just shot down. There is no reason for not working.

Microsoft 365 and Office | Word | Other | Windows
asked 2026-11-11T09:36:51.2766667+00:00
lara tomas 0 Reputation points
answered 2026-11-11T10:09:44.92+00:00
DaveM121 947.5K Reputation points Independent Advisor
1 answer

Does MPSA license: Windows ENTpD Dev UpLSA (AAA-12379) provide eligibility to deploy Windows 11 Enterprise LTSC with software assurance?

Does MPSA license: Windows ENTpD Dev UpLSA (AAA-12379) provide eligibility to deploy Windows 11 Enterprise LTSC with software assurance? Thanks!

Windows for business | Windows Client for IT Pros | Devices and deployment | Licensing and activation
asked 2026-11-11T02:37:10.3133333+00:00
Alice 105 Reputation points
commented 2026-11-11T10:06:43.0066667+00:00
Chen Tran 13,700 Reputation points Independent Advisor
2 answers

Microsoft Office not open

When I open Microsoft apps the repair option is showing. how to fix this issue.

Microsoft 365 and Office | Other
asked 2026-11-11T09:32:14.84+00:00
ANWAR, Bilal 0 Reputation points
answered 2026-11-11T10:06:37.3666667+00:00
DaveM121 947.5K Reputation points Independent Advisor
4 answers

I was on chat help but got disconnected. How do I get back in.

I was on chat help but got disconnected. How do I get back in.

Windows for home | Windows 11 | Settings
asked 2026-02-11T01:00:05.66+00:00
Gordon Osmundson 10 Reputation points
commented 2026-11-11T10:05:54.9566667+00:00
Neil D 34,755 Reputation points Volunteer Moderator
3 answers

Clarification on GetVolumeInformationW filesystem flags and NTFS maximum component length

Hello Microsoft Q&A Community, I am reviewing the published Windows API documentation for GetVolumeInformationW and would appreciate clarification on filesystem capability flags and the maximum filename-component length for NTFS. I have three…

Windows development | Windows API - Win32
asked 2026-11-11T07:52:13.0566667+00:00
Gyanesh Kumar 0 Reputation points
answered 2026-11-11T10:05:31.5366667+00:00
Nguyen Dam (WICLOUD CORPORATION) 1,335 Reputation points Microsoft External Staff Moderator
1 answer

I have several creative entries that keep getting rejected for no reason.

I have several creatives that keep getting rejected for no reason. It's a folder format. The test tag works, and the landing pages work. I don't understand what the issue is. Here are their IDs:…

Microsoft Advertising | Ad delivery | Missing ads
asked 2026-11-10T08:55:20.4833333+00:00
answered 2026-11-11T10:03:28.0766667+00:00
MS Advertising - Adrienn 0 Reputation points Microsoft External Staff Moderator
2 answers

Stop sevices Printer Spooler after update KB5132043

After installing KB5132043, printers show 'Not connected' and cannot print. Uninstalling KB5132043 resolves the issue.

Windows for business | Windows 365 Enterprise
asked 2026-11-11T09:14:59.91+00:00
Kien Nguyen Trung 0 Reputation points
edited an answer 2026-11-11T10:03:20.5833333+00:00
Ronald Sabiiti 1,670 Reputation points Independent Advisor
2 answers

Intel PTT TPM 2.0 – AIK Attestation Enrollment Fails with HTTP 404

I'm experiencing a TPM attestation failure preventing Call of Duty multiplayer access. My Intel PTT TPM 2.0 is enabled, initialized, and ready for use. Secure Boot is enabled, and my manufacturer Endorsement Key certificate is present and valid. However,…

Windows for home | Windows 11 | Performance and system failures
asked 2026-11-07T21:29:15.6666667+00:00
Job Simon 0 Reputation points
answered 2026-11-11T10:03:15.5166667+00:00
Carl-L 24,905 Reputation points Microsoft External Staff Moderator
1 answer

Shielded VM Creation Failed using SCVMM and also using Powershell

Hi All, I am trying to create my first Shielded vm in our HGS environment, once i deploy the VM from Template / Golden Image. The vm is going straight to the BSOD with Error Code: Registry Error. The VHDX has a fresh installed Windows Server 2022 with…

Windows for business | Windows Server | User experience | PowerShell
asked 2026-11-02T11:52:50.05+00:00
Muhammad Faizan Riaz 0 Reputation points
commented 2026-11-11T10:02:54.7066667+00:00
Muhammad Faizan Riaz 0 Reputation points
1 answer

Cannot Log In Xbox Account that has not been logged into for 140+ Days

I had a Microsoft/Xbox account, but I cannot access it. I had hooked it to an email I do not have access to, and Microsoft's websites keep asking me to provide a code sent to the email. I do not use an Xbox console. I have two passwords, but I don't know…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-11T10:02:08.9866667+00:00
Name 0 Reputation points
answered 2026-11-11T10:02:54.5866667+00:00

AI answer

1 answer

Locked out of account, useless support, finally got a case opened that just randomly closed with zero update, THIS IS THE WORST EXPERIENCE EVER HELP ME

Hello, On august 18th the company I work for got hacked and my email and accounts got hacked as well, in just a minute the hacker was able to log into my old Microsoft account (made a new one just to try to get help) and was able to change all my…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-11-10T23:26:44.77+00:00
Ian 0 Reputation points
edited the question 2026-11-11T10:02:49.72+00:00
Kai-H 30,915 Reputation points Microsoft External Staff Moderator
2 answers

Autosync Email

Syncing email on my Samsung Galaxy Ultra S 26 only allows me to choose the number of days to sync. It does not enable me to auto-sync continuously. It had worked previously but changed for some reason. What settings need to be changed?

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-11-10T04:01:45.2333333+00:00
Terry Duke 0 Reputation points
answered 2026-11-11T10:02:45.77+00:00
Vikki-T 13,945 Reputation points Microsoft External Staff Moderator
2 answers

My emails land in SPAM folder of my recipients

This has been going on for a while now. No matter to who I send emails (different providers, new or old contacts...), they almost always land in the SPAM folder of my recipients. This is very annoying as I also us the email to apply to job offers. …

Outlook | Web | Outlook.com | Email
asked 2026-11-10T09:03:18.0166667+00:00
Sylvie Yabuuchi Vandenabeele 0 Reputation points
answered 2026-11-11T10:01:06.5433333+00:00
Thomas4-N 23,265 Reputation points Microsoft External Staff Moderator
1 answer

Microsoftaccount verloren durch phishing

Gestern habe ich meinen microsoftaccount verloreren weil ich meine email und einen einmal code auf einem discord kanal preisgegeben habe. Ich kann den account nicht wiederherstellen, die email und das passwort wurde geändert die neue email die mir…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-09T17:28:34.24+00:00
Fabio Lampe 0 Reputation points
commented 2026-11-11T09:58:31.7533333+00:00
Fabio Lampe 0 Reputation points
2 answers

How do I update the TPM on my motherboard

The TPM on my motherboard is manufactured by AMD, and the manufacturer version is 3.92.0.5, but in order to play call of duty I need to update it to the version 3.92.5.5 which I don't know how to do.

Windows for home | Windows 11 | Gaming
asked 2026-11-11T05:24:47.7466667+00:00
Noah Bepler 0 Reputation points
answered 2026-11-11T09:54:22.64+00:00
Carl-L 24,905 Reputation points Microsoft External Staff Moderator
2 answers

Automatically Populate SharePoint Columns from Multi-Level Managed Metadata (Term Store)

I have one multi-level Managed Metadata column connected to the Term Store. I need to create four additional columns that automatically retrieve and populate the corresponding values from the existing Managed Metadata column: Account Name Account…

Microsoft 365 and Office | SharePoint | Development
asked 2026-11-05T11:14:35.7266667+00:00
Ghada Mehrez 0 Reputation points
commented 2026-11-11T09:52:30.63+00:00
Ghada Mehrez 0 Reputation points
2 answers

there is no connection of bluetooth in this device how to fix my bluetooth connection

i cant connect bluetooth in this device please help me the troubleshot option is not working properly

Windows for home | Other | Devices and drivers
asked 2026-11-11T09:17:02.8933333+00:00
Atal Jayashree 0 Reputation points
answered 2026-11-11T09:50:08.03+00:00
DaveM121 947.5K Reputation points Independent Advisor
44 answers

All bluetooth headset mic is not working with Window 11

mic is not working for all bluetooth headset. The bluetooth show connected with both sound and mic, but there are none of Window program can access the mic function. FYI, before the Window Updates, everything is fine.

Microsoft Teams | Microsoft Teams for business | Settings | Other
asked 2025-10-14T00:19:06.91+00:00
Timothy Liew 160 Reputation points
answered 2026-11-11T09:47:15.3533333+00:00
Peter Bakalov 0 Reputation points
2 answers

Can't connect back to Microsoft contact.

I was connected to microsoft contact. He was controlling my pc and started to download something. But it would take too much and he told me to reconnect once downloaded. But I can't connect him now.

Windows for home | Windows 11 | Apps
asked 2026-11-06T15:23:13.94+00:00
JAHIN AHMED 5 Reputation points
answered 2026-11-11T09:45:55.55+00:00
Carl-L 24,905 Reputation points Microsoft External Staff Moderator