Win11 產品貼紙可能有瑕疵，無法啟用我的系統。但在按照說明刮除銀色塗層後，並未顯示任何產品金鑰字元。

您好，

我購買了一套正版的 Windows 11 家用版零售盒裝（附有產品金鑰貼紙），但在按照說明刮除銀色塗層後，並未顯示任何產品金鑰字元。我懷疑產品貼紙可能有瑕疵，無法啟用我的系統。請問我該如何申請補發序號或後續處理？我可以提供購買證明與刮除後貼紙的照片供您參考。

請協助我解決此問題。

Hello, I purchased a genuine retail copy of Windows 11 Home Edition with a product key label.
However, after gently scratching off the silver coating as instructed, no product key was revealed. It appears the label might be defective, and I am unable to activate my system.

Could you please advise me on how to apply for a replacement product key or further assistance? I can provide proof of purchase and a photo of the label after scratching.