OneNote on iPad keeps crashing - SOLVED

Anonym
2021-04-17T14:11:13+00:00

Everytime I start OneNote app on my new iPad it immediately closes (crashes?).

Remove, reinstall,restart doesnt help.

works fine on my iphone. What can I do?

Microsoft 365 och Office | OneNote | För hemanvändning | Windows

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  1. Anonym
    2021-04-23T01:42:58+00:00

    I'm sorry that we have been unable to resolve the issue so far. Could you please check and let me know what version of iOS your iPad is using?

    Joe

    Var det här svaret till hjälp?

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  2. Anonym
    2021-04-21T18:31:32+00:00

    Hi Joe!

    This may be an interesting question, I think.

    I have removed both OneNote and OneDrive.

    I can't find any Microsoft account, where is it?

    There are 3 accounts in Settings/E-mail: icloud, nlk, Telia JB, none of them is my Microsoft account.

    When I reinstall OneDrive, it is immediately showing my files in the cloud,

    So somewhere there is access to the Microsoft account, for sure.

    Since I can't find it, I can't turn it off...

    ...

    After a while, at least I found that I could log out from my MS account (from the person image in OneDrive).

    I tried to set the recover switches for OneNote (both for 'no notebooks' and 'new logon'), and tried it again:

    it just starts and disappears instantly (still in the active list, though).

    No chance to log on again.

    Then I tried to start OneDrive, and there I had to do a new logon to my MS account. With 2-factor authentication, just as normal.

    OneNote still not behaving normally.

    .. / Jan

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