Men får följande resultat:
Några idéer vad som saknas?
/z
Den här webbläsaren stöds inte längre.
Uppgradera till Microsoft Edge och dra nytta av de senaste funktionerna och säkerhetsuppdateringarna, samt teknisk support.
A collegue has had a problem with her Windows 10 box and I'm trying to help her.
When the machine starts, we see the ble windows flag and then the machine produces a mouse-pointer with the circle for waiting... And this goes on for hours. At most we had it a day, just to see if something indeed was happening.
I've then created a recovery USB stick using MediaCreationTool1803.exe
When trying to repair from this, it doesn't find anything to repair, but only to clean install. But when I check from the cmd, I see there are some info left, but maybe a pointer have been lost?
When I start CMD from the recovery USB stick, I'm on x:
C: points to an empty 'System' partition
D: points to the ESD_USB stick.
E: points to a partition where the old Win 10 installation seems to be located.
(F and G points to HP recovery points, but the machine originally had Windows 7 on it and I'd prefer not to perform a factory reset back to that, unless absolutely neccessary).
Does anyone have any ideas how I can repair this machine, so I can use the info on the E: partition?
/Z
Låst fråga. Den här frågan har migrerats från Microsoft Support Community. Du kan rösta på om det är till hjälp, men du kan inte lägga till kommentarer eller svar eller följa frågan.
En kommentar till mina loggfiler; BCDINFO kom från 2/10 och SrtTrail från 9/10. Däremellan skedde bytet av drive för Windows-partitionen från E: till C:
Mvh /z
Hmm, verkar som om mitt svar försvann...
Maskinen är en gammal HP laptop som ursprungligen kom med Windows 7 Home Premium. Därefter uppgraderad via Win 8.x till Win 10. Kontinuerligt uppdaterad via Windows Update. Vi hade även en Office 2010 Pro licens på den.
Det finns en del mail och andra filer som vi helst vill ha kvar varför omformatering är sista alternativet. Framförallt som vi inte har licensnycklarna utskrivna...
Windows In-repair försöktes via USB-sticka skapad via MediaCreationTool1803.exe
Provade för säkerhets skull både svensk och engelsk version, men via bcdininfo ser jag:
Windows Boot Manager
identifier {bootmgr}
device partition=C:
description Windows Boot Manager
locale sv-SE
inherit {globalsettings}
default {default}
resumeobject {977b46ba-9485-11e8-95ef-70f395d337ad}
displayorder {default}
toolsdisplayorder {memdiag}
timeout 30
Windows Boot Loader
identifier {57539482-9486-11e8-8924-aabbcf0e3f61}
device ramdisk=[E:]\Recovery\WindowsRE\Winre.wim,{57539483-9486-11e8-8924-aabbcf0e3f61}
path \windows\system32\winload.exe
description Windows Recovery Environment
locale sv-SE
inherit {bootloadersettings}
displaymessage Recovery
osdevice ramdisk=[E:]\Recovery\WindowsRE\Winre.wim,{57539483-9486-11e8-8924-aabbcf0e3f61}
systemroot \windows
nx OptIn
bootmenupolicy Standard
winpe Yes
Windows Boot Loader
identifier {default}
device partition=E:
path \WINDOWS\system32\winload.exe
description Windows 10
locale sv-SE
inherit {bootloadersettings}
recoverysequence {57539482-9486-11e8-8924-aabbcf0e3f61}
displaymessageoverride Recovery
recoveryenabled Yes
allowedinmemorysettings 0x15000075
osdevice partition=E:
systemroot \WINDOWS
resumeobject {977b46ba-9485-11e8-95ef-70f395d337ad}
nx OptIn
bootmenupolicy Standard
Resume from Hibernate
identifier {977b46ba-9485-11e8-95ef-70f395d337ad}
device partition=E:
path \WINDOWS\system32\winresume.exe
description Windows Resume Application
locale sv-SE
inherit {resumeloadersettings}
recoverysequence {57539482-9486-11e8-8924-aabbcf0e3f61}
recoveryenabled Yes
allowedinmemorysettings 0x15000075
filedevice partition=E:
filepath \hiberfil.sys
bootmenupolicy Standard
debugoptionenabled No
Windows Memory Tester
identifier {memdiag}
device partition=C:
path \boot\memtest.exe
description Windows Minnesdiagnostik
locale sv-SE
inherit {globalsettings}
badmemoryaccess Yes
EMS Settings
identifier {emssettings}
bootems No
Debugger Settings
identifier {dbgsettings}
debugtype Serial
debugport 1
baudrate 115200
RAM Defects
identifier {badmemory}
Global Settings
identifier {globalsettings}
inherit {dbgsettings}
{emssettings}
{badmemory}
Boot Loader Settings
identifier {bootloadersettings}
inherit {globalsettings}
{hypervisorsettings}
Hypervisor Settings
identifier {hypervisorsettings}
hypervisordebugtype Serial
hypervisordebugport 1
hypervisorbaudrate 115200
Resume Loader Settings
identifier {resumeloadersettings}
inherit {globalsettings}
Device options
identifier {57539483-9486-11e8-8924-aabbcf0e3f61}
description Windows Recovery
ramdisksdidevice partition=E:
ramdisksdipath \Recovery\WindowsRE\boot.sdi
Diskpart ger nu följande:
Microsoft DiskPart version 10.0.17134.1
Copyright (C) Microsoft Corporation.
On computer: MININT-8H3NRS7
Disk ### Status Size Free Dyn Gpt
-------- ------------- ------- ------- --- ---
Disk 0 Online 298 GB 0 B
Disk 1 Online 234 GB 202 GB
Disk 0 is now the selected disk.
Hitachi HTS725032A9A364
Disk ID: A219D826
Type : SATA
Status : Online
Path : 0
Target : 0
LUN ID : 0
Location Path : PCIROOT(0)#PCI(1100)#ATA(C00T00L00)
Current Read-only State : No
Read-only : No
Boot Disk : No
Pagefile Disk : No
Hibernation File Disk : No
Crashdump Disk : No
Clustered Disk : No
Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
Volume 1 C SYSTEM NTFS Partition 300 MB Healthy
Volume 2 E NTFS Partition 280 GB Healthy
Volume 3 F HP_RECOVERY NTFS Partition 15 GB Healthy
Volume 4 G HP_TOOLS FAT32 Partition 2043 MB Healthy
Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
Volume 0 H DVD-ROM 0 B No Media
Volume 1 C SYSTEM NTFS Partition 300 MB Healthy
Volume 2 E NTFS Partition 280 GB Healthy
Volume 3 F HP_RECOVERY NTFS Partition 15 GB Healthy
Volume 4 G HP_TOOLS FAT32 Partition 2043 MB Healthy
Volume 5 D ESD-USB FAT32 Removable 32 GB Healthy
Volume 1 is the selected volume.
Disk ### Status Size Free Dyn Gpt
-------- ------------- ------- ------- --- ---
* Disk 0 Online 298 GB 0 B
Read-only : No
Hidden : No
No Default Drive Letter: No
Shadow Copy : No
Offline : No
BitLocker Encrypted : No
Installable : Yes
Volume Capacity : 299 MB
Volume Free Space : 242 MB
Disk 0 is now the selected disk.
Hitachi HTS725032A9A364
Disk ID: A219D826
Type : SATA
Status : Online
Path : 0
Target : 0
LUN ID : 0
Location Path : PCIROOT(0)#PCI(1100)#ATA(C00T00L00)
Current Read-only State : No
Read-only : No
Boot Disk : No
Pagefile Disk : No
Hibernation File Disk : No
Crashdump Disk : No
Clustered Disk : No
Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
Volume 1 C SYSTEM NTFS Partition 300 MB Healthy
Volume 2 E NTFS Partition 280 GB Healthy
Volume 3 F HP_RECOVERY NTFS Partition 15 GB Healthy
Volume 4 G HP_TOOLS FAT32 Partition 2043 MB Healthy
Partition ### Type Size Offset
------------- ---------------- ------- -------
Partition 1 Primary 300 MB 1024 KB
Partition 2 Primary 280 GB 301 MB
Partition 3 Primary 15 GB 281 GB
Partition 4 Primary 2043 MB 296 GB
Partition 1 is now the selected partition.
Partition 1
Type : 07
Hidden: No
Active: Yes
Offset in Bytes: 1048576
Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
* Volume 1 C SYSTEM NTFS Partition 300 MB Healthy
Disk 0 is now the selected disk.
Hitachi HTS725032A9A364
Disk ID: A219D826
Type : SATA
Status : Online
Path : 0
Target : 0
LUN ID : 0
Location Path : PCIROOT(0)#PCI(1100)#ATA(C00T00L00)
Current Read-only State : No
Read-only : No
Boot Disk : No
Pagefile Disk : No
Hibernation File Disk : No
Crashdump Disk : No
Clustered Disk : No
Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
Volume 1 C SYSTEM NTFS Partition 300 MB Healthy
Volume 2 E NTFS Partition 280 GB Healthy
Volume 3 F HP_RECOVERY NTFS Partition 15 GB Healthy
Volume 4 G HP_TOOLS FAT32 Partition 2043 MB Healthy
Partition ### Type Size Offset
------------- ---------------- ------- -------
Partition 1 Primary 300 MB 1024 KB
Partition 2 Primary 280 GB 301 MB
Partition 3 Primary 15 GB 281 GB
Partition 4 Primary 2043 MB 296 GB
Partition 2 is now the selected partition.
Partition 2
Type : 07
Hidden: No
Active: No
Offset in Bytes: 315621376
Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
* Volume 2 E NTFS Partition 280 GB Healthy
SRTrail ger:
Startup Repair diagnosis and repair log
Number of repair attempts: 1
Session details
System Disk = \Device\Harddisk0
Windows directory = C:\Windows
AutoChk Run = 0
Number of root causes = 0
Test Performed:
Name: Check for updates
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms
Test Performed:
Name: System disk test
Result: Completed successfully. Error code = 0x0
Time taken = 16 ms
Test Performed:
Name: Disk failure diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms
Test Performed:
Name: Disk metadata test
Result: Completed successfully. Error code = 0x32
Time taken = 0 ms
Uppskattar din hjälp so far, så om du har några mer tips tar jag gärna emot dem. Skulle som sagt vilja försöka undvika omformatering, men om det är enda chansen, behöver jag först hjälp att få ut licensnycklarna om du har något bra verktyg för det...
/z