Vírus no windows 7?

Anônima
2015-09-10T15:59:23+00:00

ola! meu notebook esta com o windows 7 e esta com virus .eu gostaria de saber se eu atualizar para o windows 10 os virus que tem no windows 7 passaram para o windows 10 ou seram removidos?

Windows para casa | Versões anteriores do Windows | Segurança e privacidade

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Anônima
2015-09-12T11:05:45+00:00

Você usou só a verificação de ameaças, que não é tão completa. Siga as dicas abaixo para fazer a limpeza completa:

Como executar uma verificação personalizada com o Malwarebytes:

  • Abra o Malwarebytes > Clique em Verificar > clique em Personalizar verificação > Clique em Configurar Verificação.

Surgirá mais esta tela abaixo na qual você marcará todas as caixinhas do lado direito da tela para que todas as áreas de seu PC e mídias removíveis ligadas a ele possam ser escaneadas. E do lado esquerdo da tela deixe marcadas estas opções:

Verificar Objetos na Memória Verificar Inicialização e as configurações de registroVerificar arquivosProcurar rootkits

Quanto ao restante, deixe da forma já pré-configurada pelo Malwarebytes.

Depois disto clique no botão Verificar Agora.

Neste momento o Malwarebytes irá verificar para ver se há atualizações disponíveis. Caso existam, ele irá solicitar para que você o atualize, neste caso clique em Atualizar Agora, como mostra esta imagem:

Aguarde enquanto o escaneamento é realizado. Ele demora de acordo com a quantidade de arquivos que você possua em seu computador:

Assim que a verificação terminar, caso seu PC esteja seguro e sem ameaças, uma mensagem parecida com esta abaixo aparecerá informando que "No malicious items were detected" (Nenhum ítem malicioso foi detectado). Neste caso tudo está certo, seu computador está normal:

Caso seja detectada alguma ameaça em seu PC poderá surgir uma mensagem como esta abaixo próximo ao relógio do Windows onde você clicará nela:

Neste momento aparecerá quais os malwares e itens potencialmente indesejáveis que foram detectados e os locais onde eles se encontram. Você notará que ele já mostra uma ação padrão para os itens (que normalmente é a de mover para a quarentena).

Para remover as infecções, deixe a opção Quarentena no menu Ação selecionada em todos os itens e clique no botão Aplicar Ações, como mostra esta imagem:

Alguns malwares são rebeldes e podem necessitar de uma reinicialização do PC para que sejam removidos. Caso isto seja solicitado pelo Malwarebytes, clique em Sim (ou Yes) como mostra esta imagem:

Depois disto é só postar o novo log de verificação que o Malwarebytes irá criar em sua próxima resposta.

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  1. Anônima
    2015-09-11T11:35:39+00:00

    Vários outros problemas foram removidos pelo Zoek e Junkware Removal Tool.

    ______________________________________________________________________________________

    Faça o download do < **ZHPCleaner** > ( ... de Nicolas Coolman )

    Obs: Ao acessar o link acima clique no botão Télécharger referente ao ZHPCleaner para baixá-lo, tal como mostra a imagem abaixo:

    Para executá-lo corretamente siga as dicas desta postagem:

    **Tutorial completo do ZHPCleaner**

    Após a utilização dele, copie todo o conteúdo do seu relatório ZHPCleaner.txt e poste em sua próxima resposta.

    Esta resposta foi útil?

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  2. Anônima
    2015-09-11T10:39:53+00:00

    relatorio do zoek:

    Zoek.exe v5.0.0.0 Updated 04-May-2015

    Tool run by Frequˆncia on 11/09/2015 at  7:16:03,49.

    Microsoft Windows 7 Home Premium  6.1.7601 Service Pack 1 x64

    Running in: Safe Mode MINIMAL No Internet Access Detected

    Launched: C:\Users\FREQUN~1\Desktop\zoek.exe [Scan all users] [Script inserted] 

    ==== System Restore Info ======================

    ==== Reset Hosts File ======================

    Copyright (c) 1993-2006 Microsoft Corp. 

    # 

    This is a sample HOSTS file used by Microsoft TCP/IP for Windows. 

    # 

    This file contains the mappings of IP addresses to host names. Each 

    entry should be kept on an individual line. The IP address should 

    be placed in the first column followed by the corresponding host name. 

    The IP address and the host name should be separated by at least one 

    space. 

    # 

    Additionally, comments (such as these) may be inserted on individual 

    lines or following the machine name denoted by a '#' symbol. 

    # 

    For example: 

    # 

         102.54.94.97     rhino.acme.com          # source server 

          38.25.63.10     x.acme.com              # x client host 

    localhost name resolution is handled within DNS itself. 

    127.0.0.1       localhost 

    ::1             localhost 

    ==== Empty Folders Check ======================

    C:\PROGRA~2\VS Revo Group deleted successfully

    C:\Program Files\Google deleted successfully

    C:\PROGRA~3\IDM deleted successfully

    C:\Users\FREQUN~1\AppData\Local\EmieBrowserModeList deleted successfully

    C:\Users\FREQUN~1\AppData\Local\EmieSiteList deleted successfully

    C:\Users\FREQUN~1\AppData\Local\EmieUserList deleted successfully

    C:\Users\FREQUN~1\AppData\Local\Opera Software deleted successfully

    ==== Deleting CLSID Registry Keys ======================

    ==== Deleting CLSID Registry Values ======================

    ==== Deleting Services ======================

    ==== FireFox Fix ======================

    Deleted from C:\Users\FREQUN~1\AppData\Roaming\Mozilla\Firefox\Profiles\tf8j6guk.default\prefs.js:

    user_pref("browser.startup.homepage", "http://login.latinamweb.com/search.php?q=");

    user_pref("browser.newtab.url", "www.top8844.com?oem=mbtkv3&uid=S227J56ZB20865_SAMSUNGHM500JI&tm=1435109574");

    user_pref("keyword.URL", "http://login.latinamweb.com/search.php?q=");

    Added to C:\Users\FREQUN~1\AppData\Roaming\Mozilla\Firefox\Profiles\tf8j6guk.default\prefs.js:

    user_pref("browser.startup.homepage", "about:home");

    user_pref("browser.newtab.url", "about:newtab");

    ProfilePath: C:\Users\FREQUN~1\AppData\Roaming\Mozilla\Firefox\Profiles\tf8j6guk.default

    user.js not found

    ---- Lines browser.startup.page removed from prefs.js ----

    user_pref("browser.startup.page", 3);

    ---- FireFox user.js and prefs.js backups ---- 

    prefs_092015_0727_.backup

    ==== Deleting Files \ Folders ======================

    C:\PROGRA~2\VS Revo Group not found

    C:\PROGRA~2\Internet Download Manager deleted

    C:\Windows\wininit.ini deleted

    C:\Windows\SysNative\config\systemprofile\Searches deleted

    C:\windows\SysNative\GroupPolicy\Machine deleted

    C:\windows\SysNative\GroupPolicy\User deleted

    C:\windows\SysNative\GroupPolicy\GPT.INI deleted

    C:\Windows\Syswow64\GroupPolicy\gpt.ini deleted

    ==== Firefox Start and Search pages ======================

    ProfilePath: C:\Users\FREQUN~1\AppData\Roaming\Mozilla\Firefox\Profiles\tf8j6guk.default

    user_pref("browser.startup.homepage", "about:home");

    user_pref("browser.newtab.url", "about:newtab");

    ==== Firefox Extensions Registry ======================

    [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Mozilla\Firefox\Extensions]

    "******@avast.com"="C:\Program Files\AVAST Software\Avast\WebRep\FF" [01/08/2015 16:19]

    ==== Firefox Extensions ======================

    ProfilePath: C:\Users\FREQUN~1\AppData\Roaming\Mozilla\Firefox\Profiles\tf8j6guk.default

    • EagleGet - %ProfilePath%\extensions\eagleget_******@eagleget.com.xpi
    • Record Page - %ProfilePath%\extensions{1e2b528d-3643-46e1-bb59-560c20fe1d2b}.xpi

    AppDir: C:\Program Files (x86)\Mozilla Firefox

    • Default - %AppDir%\browser\extensions{972ce4c6-7e08-4474-a285-3208198ce6fd}

    ==== Firefox Plugins ======================

    ==== Chromium Look ======================

    Google Chrome Version: 45.0.2454.85

    HKEY_LOCAL_MACHINE\SOFTWARE\Google\Chrome\Extensions

    eofcbnmajmjmplflapaojjnihcjkigck - C:\Program Files\AVAST Software\Avast\WebRep\Chrome\aswWebRepChromeSp.crx[01/05/2015 21:58]

    gomekmidlodglbbmalcneegieacbdmki - C:\Program Files\AVAST Software\Avast\WebRep\Chrome\aswWebRepChrome.crx[01/05/2015 21:58]

    kaebhgioafceeldhgjmendlfhbfjefmo - C:\Program Files (x86)\EagleGet\addon\eagleget_******@eagleget.com.crx[10/07/2015 04:29]

    HKEY_CURRENT_USER\SOFTWARE\Google\Chrome\Extensions

    kaebhgioafceeldhgjmendlfhbfjefmo - C:\Program Files (x86)\EagleGet\addon\eagleget_******@eagleget.com.crx[10/07/2015 04:29]

    Google Docs - FREQUN~1\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake

    Google Drive - FREQUN~1\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf

    YouTube - FREQUN~1\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo

    Google Search - FREQUN~1\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf

    Bookmark Manager - FREQUN~1\AppData\Local\Google\Chrome\User Data\Default\Extensions\gmlllbghnfkpflemihljekbapjopfjik

    Download files with Eagleget - FREQUN~1\AppData\Local\Google\Chrome\User Data\Default\Extensions\kaebhgioafceeldhgjmendlfhbfjefmo

    Chrome Hotword Shared Module - FREQUN~1\AppData\Local\Google\Chrome\User Data\Default\Extensions\lccekmodgklaepjeofjdjpbminllajkg

    Google Wallet - FREQUN~1\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda

    Gmail - FREQUN~1\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia

    Google Slides - FREQUN~1\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\aapocclcgogkmnckokdopfmhonfmgoek

    Google Docs - FREQUN~1\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\aohghmighlieiainnegkcijnfilokake

    Google Drive - FREQUN~1\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\apdfllckaahabafndbhieahigkjlhalf

    YouTube - FREQUN~1\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo

    Google Search - FREQUN~1\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\coobgpohoikkiipiblmjeljniedjpjpf

    Google Sheets - FREQUN~1\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\felcaaldnbdncclmgdcncolpebgiejap

    Bookmark Manager - FREQUN~1\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\gmlllbghnfkpflemihljekbapjopfjik

    Avast Online Security - FREQUN~1\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\gomekmidlodglbbmalcneegieacbdmki

    Download files with Eagleget - FREQUN~1\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\kaebhgioafceeldhgjmendlfhbfjefmo

    Chrome Hotword Shared Module - FREQUN~1\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\lccekmodgklaepjeofjdjpbminllajkg

    Google Wallet - FREQUN~1\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\nmmhkkegccagdldgiimedpiccmgmieda

    Gmail - FREQUN~1\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\pjkljhegncpnkpknbcohdijeoejaedia

    Google Docs - FREQUN~1\AppData\Local\Google\Chrome\User Data\Profile 2\Extensions\aohghmighlieiainnegkcijnfilokake

    Avast SafePrice - FREQUN~1\AppData\Local\Google\Chrome\User Data\Profile 2\Extensions\eofcbnmajmjmplflapaojjnihcjkigck

    Avast Online Security - FREQUN~1\AppData\Local\Google\Chrome\User Data\Profile 2\Extensions\gomekmidlodglbbmalcneegieacbdmki

    EasyCalendar - FREQUN~1\AppData\Local\Google\Chrome\User Data\Profile 2\Extensions\jcgcoifbkbphhjnekfkmohklfaimhikk

    Download files with Eagleget - FREQUN~1\AppData\Local\Google\Chrome\User Data\Profile 2\Extensions\kaebhgioafceeldhgjmendlfhbfjefmo

    Chrome Hotword Shared Module - FREQUN~1\AppData\Local\Google\Chrome\User Data\Profile 2\Extensions\lccekmodgklaepjeofjdjpbminllajkg

    Chrome Web Store Payments - FREQUN~1\AppData\Local\Google\Chrome\User Data\Profile 2\Extensions\nmmhkkegccagdldgiimedpiccmgmieda

    ==== Chromium Startpages ======================

    C:\Users\FREQUN~1\AppData\Local\Google\Chrome\User Data\Default\Preferences

    Q8AMIIBCgKCAQEAkhqJr32OFD/bMXW4Md7jMfd7LbwHXVc6x5bBQG5U+dloofoxrICDR20yur/40mQ8O//0sS1b8srvbab1CRlSrxoNCr9T80NAkfzx0gHyVS+p1Zow+1FzLMu9PiGwwFyN80HIB7GI/dIa0wC9K/2OrrzcHEhVH96DacTtWQqjfDVtZPjT7Xwv23dgoWcpbkRC86jMJot3dmX9xnn0KzoVc9gDOHSIkBLbkkr6Sp3LGXCCM4L0DJgxdFwaLr5WBzgC3y5x0/wwPIwN4PtIaK3BhH6njlksfnKwwIJ9iRT41V4BqbWu4mszO/7VJ3HJyw2DBpIc2grU9ZRRxrV3fRQG4wIDAQAB","manifest_version":2,"name":"Google Now","oauth2":{"auto_approve":true,"scopes":["https://www.googleapis.com/auth/gcm","https://www.googleapis.com/auth/googlenow"]},"optional_permissions":["background"],"permissions":["alarms","gcm","identity","metricsPrivate","notifications","storage","tabs","webstorePrivate","*://*.google.com/*","*://*.gstatic.com/*","https://*.googleapis.com/chromenow/v1/*","https://*.googleapis.com/gcm/*","https://*.googleusercontent.com/*"],"version":"1.2.0.1"},"path":"C:\Program Files (x86)\Google\Chrome\Application\42.0.2311.135\resources\google_now","preferences":{},"regular_only_preferences":{},"state":1,"was_installed_by_default":false,"was_installed_by_oem":false},"pjkljhegncpnkpknbcohdijeoejaedia":{"ack_external":true,"active_permissions":{"api":["notifications"],"manifest_permissions":[]},"app_launcher_ordinal":"x","commands":{},"content_settings":[],"creation_flags":137,"events":[],"from_bookmark":false,"from_webstore":true,"granted_permissions":{"api":["notifications"],"manifest_permissions":[]},"incognito_content_settings":[],"incognito_preferences":{},"install_time":"13075226364903005","lastpingday":"13075282804444090","location":1,"manifest":{"app":{"launch":{"container":"tab","web_url":"https://mail.google.com/mail/ca"},"urls":["*://mail.google.com/mail/ca"]},"current_locale":"pt_BR","default_locale":"en","description":"E-mail rápido e pesquisável com menos 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as PDF","selectedDestinationOrigin":"local","selectedDestinationAccount":"","selectedDestinationCapabilities":null,"selectedDestinationName":"Salvar como PDF","selectedDestinationExtensionId":"","mediaSize":{"height_microns":297000,"is_default":true,"name":"ISO_A4","width_microns":210000,"custom_display_name":"A4"},"selectedDestinationExtensionName":"","customMargins":null,"vendorOptions":{},"marginsType":0}","savePath":"C:\Users\Frequência\Downloads"}},"profile":{"avatar_bubble_tutorial_shown":2,"avatar_index":26,"content_settings":{"exceptions":{"app_banner":{},"auto_select_certificate":{},"automatic_downloads":{},"cookies":{},"durable_storage":{},"fullscreen":{"http://ok.ru:80,http://ok.ru:80":{"setting":1},"http://www.netflix.com:80,http://www.netflix.com:80":{"setting":1},"https://www.facebook.com:443,http://www.papelpop.com:80":{"setting":1},"https://www.youtube.com:443,https://www.youtube.com:443":{"setting":1}},"geolocation":{"http://omelete.uol.com.br:80,http://omelete.uol.com.br:80":{"last_used":1441228333.557084,"setting":1},"http://www.submarinoviagens.com.br:80,http://www.looper.com:80":{"setting":2},"https://www.google.com.br:443,https://www.google.com.br:443":{"last_used":1435315000,"setting":1}},"images":{},"javascript":{},"media_stream":{},"media_stream_camera":{"https://www.facebook.com:443,*":{"setting":1}},"media_stream_mic":{},"metro_switch_to_desktop":{},"midi_sysex":{},"mixed_script":{},"mouselock":{},"notifications":{},"plugins":{"*,*":{"per_resource":{"npEagleget.dll":1}}},"popups":{"[*.]enem.inep.gov.br,*":{"setting":1}},"ppapi_broker":{},"protocol_handlers":{},"push_messaging":{},"site_engagement":{},"ssl_cert_decisions":{}},"pattern_pairs":{"*,*":{"per_plugin":{"npEagleget.dll":1}},"[*.]enem.inep.gov.br,*":{"popups":1},"http://ok.ru:80,http://ok.ru:80":{"fullscreen":1},"http://omelete.uol.com.br:80,http://omelete.uol.com.br:80":{"geolocation":1,"last_used":{"geolocation":1432138000}},"http://www.netflix.com:80,http://www.netflix.com:80":{"fullscreen":1},"https://www.facebook.com:443,*":{"last_used":{"media-stream-camera":1431797000},"media-stream-camera":1},"https://www.facebook.com:443,http://www.papelpop.com:80":{"fullscreen":1},"https://www.youtube.com:443,https://www.youtube.com:443":{"fullscreen":1}},"plugin_whitelist":{"npEagleget":{"dll":true}},"pref_version":1},"created_by_version":"42.0.2311.135","exit_type":"Normal","exited_cleanly":true,"icon_version":3,"managed_user_id":"","migrated_content_settings_exceptions":true,"migrated_default_content_settings":true,"migrated_default_media_stream_content_settings":true,"name":"Pessoa 1","per_host_zoom_levels":{}},"protection":{"macs":{}},"safebrowsing":{"extended_reporting_enabled":true},"savefile":{"default_directory":"C:\Users\Frequência\Downloads"},"selectfile":{"last_directory":"C:\Users\Frequência\Desktop"},"session":{"restore_on_startup_migrated":true,"startup_urls_migration_time":"13075347858100565"},"spellcheck":{"dictionaries":["pt-BR"],"dictionary":""},"sync":{"memory_warning_count":1149},"sync_promo":{"startup_count":2,"user_skipped":true},"translate_accepted_count":{"en":0,"fr":0},"translate_blocked_languages":["pt"],"translate_denied_count":{"en":2},"translate_denied_count_for_language":{"en":2,"fr":3},"translate_last_denied_time":1.430875e+12,"translate_last_denied_time_for_language":{"en":1.437731e+12,"fr":1441910534004.241},"translate_too_often_denied":true,"translate_too_often_denied_for_language":{"en":true,"fr":true},"translate_whitelists":{},"zerosuggest":{"cachedresults":""}}

    ==== Chromium Fix ======================

    C:\Users\FREQUN~1\AppData\Local\Google\Chrome\User Data\Profile 2\Local Storage\https_partner.support.services.microsoft.com_0.localstorage deleted successfully

    C:\Users\FREQUN~1\AppData\Local\Google\Chrome\User Data\Profile 2\Local Storage\https_partner.support.services.microsoft.com_0.localstorage-journal deleted successfully

    C:\Users\FREQUN~1\AppData\Local\Google\Chrome\User Data\Profile 2\Local Storage\http_www.googleadservices.com_0.localstorage deleted successfully

    C:\Users\FREQUN~1\AppData\Local\Google\Chrome\User Data\Profile 2\Local Storage\http_www.googleadservices.com_0.localstorage-journal deleted successfully

    ==== Set IE to Default ======================

    Old Values:

    [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main]

    "Start Page"="http://login.latinamweb.com/"

    "Search Page"="http://login.latinamweb.com/"

    [HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main]

    "Default_Search_URL"="http://www.google.com"

    "Search Page"="http://www.google.com"

    [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Internet Explorer\Main]

    "Default_Search_URL"="http://www.google.com"

    "Search Page"="http://www.google.com"

    New Values:

    [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main]

    "Search Page"="http://go.microsoft.com/fwlink/?LinkId=54896"

    "Start Page"="http://login.latinamweb.com/"

    [HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main]

    "Default_Search_URL"="http://go.microsoft.com/fwlink/?LinkId=54896"

    "Search Page"="http://go.microsoft.com/fwlink/?LinkId=54896"

    [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Internet Explorer\Main]

    "Default_Search_URL"="http://go.microsoft.com/fwlink/?LinkId=54896"

    "Search Page"="http://go.microsoft.com/fwlink/?LinkId=54896"

    ==== All HKCU SearchScope

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  3. Anônima
    2015-09-11T10:38:59+00:00

    relatorio do Junkware Removal Tool:

    
Junkware Removal Tool (JRT) by Malwarebytes  

Version: 7.6.1 (09.08.2015:1)  

OS: Windows 7 Home Premium x64  

Ran by Frequˆncia on 11/09/2015 at  7:00:00,88  


    
~~~ Tasks  

~~~ Registry Values  

~~~ Registry Keys  

~~~ Files  

Successfully deleted: [File] C:\Users\Frequˆncia\Appdata\Local\nsmF8B2.tmp  

Successfully deleted: [File] C:\Users\Frequˆncia\Appdata\Local\nsoC396.tmp  

~~~ Folders  

Successfully deleted: [Folder] C:\Program Files (x86)\calendartool  

Successfully deleted: [Folder] C:\Users\Frequˆncia\AppData\Roaming\calendartool  

Successfully deleted: [Folder] C:\users\Public\Documents\guid  

Successfully deleted: [Folder] C:\users\Public\Documents\pc faster  

Successfully deleted: [Folder] C:\Users\Frequˆncia\Appdata\Local\12865  

~~~ FireFox  

Successfully deleted: [File] C:\Users\Frequˆncia\AppData\Roaming\mozilla\firefox\profiles\tf8j6guk.default\user.js  

~~~ Chrome  

Successfully deleted: [Registry Key] HKEY\_CURRENT\_USER\Software\Google\Chrome\Extensions\ihokndmjeombjojnfkmapfnjeghjohim  

Successfully deleted: [Registry Key] HKEY\_LOCAL\_MACHINE\Software\Google\Chrome\Extensions\ihokndmjeombjojnfkmapfnjeghjohim  

[C:\Users\Frequˆncia\Appdata\Local\Google\Chrome\User Data\Default\Preferences] - default search provider reset  

[C:\Users\Frequˆncia\Appdata\Local\Google\Chrome\User Data\Default\Preferences] - Extensions Deleted:  

[C:\Users\Frequˆncia\Appdata\Local\Google\Chrome\User Data\Default\Secure Preferences] - default search provider reset  

[C:\Users\Frequˆncia\Appdata\Local\Google\Chrome\User Data\Default\Secure Preferences] - Extensions Deleted:  

[]

    Scan was completed on 11/09/2015 at  7:01:36,15

    End of JRT log

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  4. Anônima
    2015-09-11T00:06:55+00:00

    Você tem certeza que aguardou o Junkware terminar a limpeza dos problemas? Se não tiver esperado, execute ele novamente e aguarde até o fim da remoção das ameaças.

    o log (relatório) do Junkware Removal Tool estará salvo em sua área de trabalho com o nome de JRT.txt

    _________________________________________________________________________________________________

    Mas se você tem certeza que executou ele até o fim e mesmo assim não gerou o relatório em sua área de trabalho, faça o seguinte:

    Desative temporariamente seu antivírus para evitar conflitos.

    * Acesse este link abaixo e clique no primeiro botão da esquerda que é o botão Download Zoek.exe:

    http://www.hijackthis.nl/smeenk/

    Para executá-lo corretamente siga as dicas deste tutorial:

    **Exclua adwares e outras ameaças de seu PC e browsers com o aplicativo Zoek** 

    * Assim que ele concluir a limpeza dos problemas acesse o log (relatório) do Zoek que estará em C:*zoek-results.txt* e copie todo seu conteúdo e poste em sua próxima resposta juntamente com o log (relatório) do Adwcleaner que estará em C:\AdwCleaner*AdwCleaner[S0].txt*

    Ficamos na espera.

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