팀즈 응용프로그램 오류?

익명
2020-10-05T11:24:51+00:00

팀즈를 앱으로 실행하려고 하면

Update.exe-응용프로그램 오류

라는 이름의 창이 뜨면서 

들어가지지 않습니다.

해결 방법이 있을까요ㅜㅜ

Community Center | 모니터링되지 않음

잠긴 질문. 이 질문은 Microsoft 지원 커뮤니티에서 마이그레이션되었습니다. 질문이 도움이 되었는지 여부에 대해 응답할 수는 있지만, 메모나 회신을 추가하거나 질문을 따를 수는 없습니다.

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  1. 익명
    2020-10-08T07:21:14+00:00

    안녕하세요 sj129,

    개인 노트북이나 VDI에 MS 팀을 설치하려고 하십니까?

    문제 해결을 위해 잠시 동안 방화벽, 바이러스 백신, VPN / 프록시 및 애드블로커를 사용하지 않도록 설정하십시오.

    관해서

    닉

    이 대답이 도움이 되었나요?

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  2. 익명
    2020-10-07T23:06:38+00:00

    how can i do

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  3. 익명
    2020-10-07T22:53:43+00:00

    yeah, my computer is window type 64bit.

    이 대답이 도움이 되었나요?

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  4. 익명
    2020-10-07T13:13:25+00:00

    Quick question, could you please confirm window 10 system type bits 32/64?

    이 대답이 도움이 되었나요?

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  5. 익명
    2020-10-07T12:00:30+00:00

    ok i will

    2020-09-07 14:48:39> Program: Starting Squirrel Updater: --install . --exeName=Teams_windows_x64.exe

    2020-09-07 14:48:39> Program: setup.json does not exist

    2020-09-07 14:48:39> Program: Starting install, writing to C:\Users\My Home\AppData\Local\SquirrelTemp

    2020-09-07 14:48:39> Program: File does not contain contextual info: Teams_windows_x64.exe

    2020-09-07 14:48:39> UpdateManager: using rootAppDirectory: C:\Users\My Home\AppData\Local\Microsoft\Teams

    2020-09-07 14:48:39> Program: About to install to: C:\Users\My Home\AppData\Local\Microsoft\Teams

    2020-09-07 14:48:39> Program: Setup.json exist, copying over

    2020-09-07 14:48:39> RegistryService: RegKeyExists: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run does not have TeamsMachineInstaller

    2020-09-07 14:48:39> Program: CheckMsiAndTryAddInstallSource: Not MSI, no need to add HKEY_CURRENT_USER\Software\Microsoft\Office\Teams\InstallSource

    2020-09-07 14:48:39> CheckForUpdateImpl: Couldn't write out staging user ID, this user probably shouldn't get beta anything: System.IO.DirectoryNotFoundException: 'C:\Users\My Home\AppData\Local\Microsoft\Teams\packages.betaId' 경로의 일부를 찾을 수 없습니다.

       위치: System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)

       위치: System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)

       위치: System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)

       위치: System.IO.StreamWriter.CreateFile(String path, Boolean append, Boolean checkHost)

       위치: System.IO.StreamWriter..ctor(String path, Boolean append, Encoding encoding, Int32 bufferSize, Boolean checkHost)

       위치: System.IO.File.InternalWriteAllText(String path, String contents, Encoding encoding, Boolean checkHost)

       위치: System.IO.File.WriteAllText(String path, String contents, Encoding encoding)

       위치: Squirrel.UpdateManager.CheckForUpdateImpl.getOrCreateStagedUserId()

    2020-09-07 14:48:39> CheckForUpdateImpl: Failed to load local releases, starting from scratch: System.IO.DirectoryNotFoundException: 'C:\Users\My Home\AppData\Local\Microsoft\Teams\packages\RELEASES' 경로의 일부를 찾을 수 없습니다.

       위치: System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)

       위치: System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)

       위치: System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share)

       위치: Squirrel.Utility.LoadLocalReleases(String localReleaseFile)

       위치: Squirrel.UpdateManager.CheckForUpdateImpl.<CheckForUpdate>d__3.MoveNext()

    2020-09-07 14:48:39> CheckForUpdateImpl: Reading RELEASES file from C:\Users\My Home\AppData\Local\SquirrelTemp

    2020-09-07 14:48:39> CheckForUpdateImpl: First run or local directory is corrupt, starting from scratch

    2020-09-07 14:48:39> ApplyReleasesImpl: No delta packages found. Applying current release package.

    2020-09-07 14:48:39> ApplyReleasesImpl: getting squirrel aware apps failed with exception 'C:\Users\My Home\AppData\Local\Microsoft\Teams\current' 경로의 일부를 찾을 수 없습니다.

    2020-09-07 14:48:39> ApplyReleasesImpl: Writing files to app directory: C:\Users\My Home\AppData\Local\Microsoft\Teams\current

    2020-09-07 14:48:42> ApplyReleasesImpl: Squirrel Enabled Apps: [C:\Users\My Home\AppData\Local\Microsoft\Teams\current\Teams.exe]

    2020-09-07 14:48:49> ApplyReleasesImpl: About to RemoveOldShorcuts for Teams.exe, rootAppDir C:\Users\My Home\AppData\Local\Microsoft\Teams

    2020-09-07 14:48:49> RegistryService: RegKeyExists: HKEY_CURRENT_USER\Software\Policies\Microsoft\Cloud\Office\16.0\Teams does not exist

    2020-09-07 14:48:49> ApplyReleasesImpl: Registry value Software\Policies\Microsoft\Cloud\Office\16.0\Teams\PreventFirstLaunchAfterInstall does not exist

    2020-09-07 14:48:49> RegistryService: RegKeyExists: HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\16.0\Teams does not exist

    2020-09-07 14:48:49> ApplyReleasesImpl: Registry value Software\Policies\Microsoft\Office\16.0\Teams\PreventFirstLaunchAfterInstall does not exist

    2020-09-07 14:48:49> RegistryService: RegKeyExists: HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Teams does not exist

    2020-09-07 14:48:49> ApplyReleasesImpl: Registry value Software\Microsoft\Office\16.0\Teams\PreventFirstLaunchAfterInstall does not exist

    2020-09-07 14:48:49> ApplyReleasesImpl: Registry flags are not set: proceed with default value NotConfigured

    2020-09-07 14:48:50> ApplyReleasesImpl: Starting fixPinnedExecutables

    2020-09-07 14:48:50> ApplyReleasesImpl: Examining Pin: BAND.lnk

    2020-09-07 14:48:50> ApplyReleasesImpl: Examining Pin: Chrome.lnk

    2020-09-07 14:48:50> ApplyReleasesImpl: Examining Pin: Excel.lnk

    2020-09-07 14:48:50> ApplyReleasesImpl: Examining Pin: File Explorer.lnk

    2020-09-07 14:48:50> ApplyReleasesImpl: Examining Pin: Internet Explorer.lnk

    2020-09-07 14:48:50> ApplyReleasesImpl: Examining Pin: Q-Dir.lnk

    2020-09-07 14:48:50> ApplyReleasesImpl: Examining Pin: Word.lnk

    2020-09-07 14:48:50> ApplyReleasesImpl: Examining Pin: 네이버 웨일.lnk

    2020-09-07 14:48:50> ApplyReleasesImpl: Examining Pin: 카카오톡.lnk

    2020-09-07 14:48:50> ApplyReleasesImpl: Fixing up tray icons

    2020-09-07 14:48:50> MeetingAddinInstaller: System.ArgumentException: 하위 키가 없으므로 하위 키 트리를 삭제할 수 없습니다.

       위치: System.ThrowHelper.ThrowArgumentException(ExceptionResource resource)

       위치: Microsoft.Win32.RegistryKey.DeleteSubKeyTree(String subkey, Boolean throwOnMissingSubKey)

       위치: Microsoft.Win32.RegistryKey.DeleteSubKeyTree(String subkey)

       위치: Squirrel.MeetingAddinInstaller.<InstallMeetingAddinAsync>d__15.MoveNext()

    2020-09-07 14:48:50> MeetingAddinInstaller: StagedAppDirectory does not exist. Using Current

    2020-09-07 14:48:50> MeetingAddinInstaller: There is no version.txt. Falling back to getting version from folder name

    2020-09-07 14:48:50> MeetingAddinInstaller: Version: 1.0.20130.1; addinPackageDirectory: 1.0.20130.1

    2020-09-07 14:48:50> MeetingAddinInstaller: .dead exists: False

    2020-09-07 14:48:50> MeetingAddinInstaller: path to .dead: C:\Users\My Home\AppData\Local\Microsoft\TeamsMeetingAddin\1.0.20130.1.dead

    2020-09-07 14:48:50> MeetingAddinInstaller: before cleanup unused versions

    2020-09-07 14:48:50> MeetingAddinInstaller: Addin directory exists. Copy was successful

    2020-09-07 14:48:50> MeetingAddinInstaller: Version 1.0.20130.1 of the meeting add-in is now installed

    2020-09-07 14:48:50> PresenceAddinInstaller: Installing Teams Presence addin for Outlook...

    2020-09-07 14:48:50> PresenceAddinInstaller: Copying C:\Users\My Home\AppData\Local\Microsoft\Teams\current\resources\assets\tlb\Uc.tlb to C:\Users\My Home\AppData\Local\Microsoft\TeamsPresenceAddin

    2020-09-07 14:48:50> PresenceAddinInstaller: Copying C:\Users\My Home\AppData\Local\Microsoft\Teams\current\resources\assets\tlb\Uc.win32.tlb to C:\Users\My Home\AppData\Local\Microsoft\TeamsPresenceAddin

    2020-09-07 14:48:50> PresenceAddinInstaller: check if UC TypeLib points to current\resources\assets\tlb\Uc.tlb

    2020-09-07 14:48:50> PresenceAddinInstaller: UC Typelib WIN32 is registered under HKLM and file exists. Registration not needed!

    2020-09-07 14:48:50> PresenceAddinInstaller: Registering UC Typelib WIN64 under HKCU...

    2020-09-07 14:48:51> PresenceAddinInstaller: UC Typelib WIN64 successfully registered to C:\Users\My Home\AppData\Local\Microsoft\TeamsPresenceAddin\Uc.tlb under HKCU!

    2020-09-07 14:48:51> ApplyReleasesImpl: cleanDeadVersions: for original version of  and current version of 1.3.00.21759

    2020-09-07 14:48:51> ApplyReleasesImpl: cleanDeadVersions: exclude current folder stage

    2020-09-07 14:48:52> RegistryService: TryDeleteRegKey: HKEY_CURRENT_USER\Software\Microsoft\Office\Teams not found

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