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2 answers

Email Issue

Hi, I have discovered that people with bigpond addresses are not receiving my emails. I've noticed in addition to the two email addresses I also have an "exchange" email which only seems to contain 'sent' emails. Do I need the 'exchange'…

Exchange | Exchange Server | Management
Exchange | Exchange Server | Management

The administration and maintenance of Microsoft Exchange Server to ensure secure, reliable, and efficient email and collaboration services across an organization.

8,210 questions
asked 2026-11-11T04:43:12.29+00:00
Lee-Anne Williams 0 Reputation points
answered 2026-11-11T05:58:46.52+00:00
Lee-Anne Williams 0 Reputation points
2 answers

Transfer a program

I have been using Auto Collage for years. I had to replace my computer and can't seem to put it on my new computer

Windows for home | Windows 11 | Apps
asked 2026-11-07T22:25:14.7133333+00:00
Lani Early 0 Reputation points
commented 2026-11-11T05:58:32.6+00:00
Hendrix-V 20,825 Reputation points Microsoft External Staff Moderator
2 answers

Dynamic lock

Now all of a sudden my Dynamic lock on my windows setting is not working , it can't find my phone and i don't know what else to try to get my windows or phone to be visible to each other any more

Windows for home | Windows 11 | Connect Phone and PC
asked 2026-11-07T23:04:56.6733333+00:00
Nicholas Malone 0 Reputation points
commented 2026-11-11T05:58:17.56+00:00
Hendrix-V 20,825 Reputation points Microsoft External Staff Moderator
2 answers

You Tube page is not showing full page only on left side.

When I go to www.youtube.com it shows as a full page but then not. What I get is 1/4 of the screen only showing on the left side. It was working fine until yesterday and then it just went bad. Can I fix this.

Windows for home | Windows 11 | Display and graphics
asked 2026-11-07T21:24:08.41+00:00
JM Nieman 0 Reputation points
commented 2026-11-11T05:57:59.4866667+00:00
Hendrix-V 20,825 Reputation points Microsoft External Staff Moderator
2 answers

blocked by a special profile

I cannot open my files or photos because I am blocked by special profile deployment

Windows for home | Other | Music, photos, and video
asked 2026-11-07T19:28:45.73+00:00
randy hall 0 Reputation points
commented 2026-11-11T05:57:44.4766667+00:00
Hendrix-V 20,825 Reputation points Microsoft External Staff Moderator
2 answers

Captcha is not working

Captcha is not working. I am trying to send a message that requires capcha and it is not working #helpwithcaptcha

Microsoft Edge | Other | Windows 11
asked 2026-11-07T18:07:00.8833333+00:00
Julia Souther 0 Reputation points
commented 2026-11-11T05:57:30.0966667+00:00
Hendrix-V 20,825 Reputation points Microsoft External Staff Moderator
2 answers

Fingerprint and Face authentication not working

My laptop's Face and Fingerprint authentication are not working since I bought it and it is creating a problem because I need to set it up on the laptop

Windows for home | Windows 11 | Settings
asked 2026-11-07T17:15:35.1+00:00
Bhupendra Dhingia 0 Reputation points
commented 2026-11-11T05:57:08.6166667+00:00
Hendrix-V 20,825 Reputation points Microsoft External Staff Moderator
2 answers

Had to order two Visual Studio subscription renewals, neither works

I've ordered Visual Studio subscription renewal twice and neither works

Developer technologies | Visual Studio | Other
Developer technologies | Visual Studio | Other

A family of Microsoft suites of integrated development tools for building applications for Windows, the web, mobile devices and many other platforms. Miscellaneous topics that do not fit into specific categories.

5,859 questions
asked 2026-11-10T18:28:32.61+00:00
John Palmer 0 Reputation points
answered 2026-11-11T05:57:00.92+00:00
HelpfulTech 0 Reputation points
2 answers

Excel Error

When trying to open an excel it writes that it has run into an erro that is preventing excel from running properly but when i try to click on repair now nothing happens.

Microsoft 365 and Office | Excel | Other | Windows
asked 2026-11-07T16:37:49.01+00:00
Bendeguz Fazekas 0 Reputation points
commented 2026-11-11T05:56:47.92+00:00
Hendrix-V 20,825 Reputation points Microsoft External Staff Moderator
2 answers

Technical Support Request: Random Laptop Restarts (Hypervisor Error 0x20001)

Issue Description: My laptop is experiencing random, sudden restarts under all types of workloads. It shuts down and reboots instantly without warning. This happens during low-intensity tasks like typing in Microsoft Word, watching YouTube videos, or…

Windows for home | Windows 11 | Performance and system failures
asked 2026-11-07T15:48:41.4833333+00:00
xnooby 0 Reputation points
commented 2026-11-11T05:56:30.76+00:00
Hendrix-V 20,825 Reputation points Microsoft External Staff Moderator
2 answers

where have all my self created folders gone?

All the folders i created to put certain emails in have gone

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-11-07T14:46:15.28+00:00
Curtis, David 0 Reputation points
commented 2026-11-11T05:56:05.82+00:00
Hendrix-V 20,825 Reputation points Microsoft External Staff Moderator
2 answers

Duplication issue with the correction symbol “^^”

I can type an “A” with an accent in Windows or in applications outside the browser. However, when I press Shift + 3 in all browsers, ^^ appears that is, two quotation marks. We’re certain this isn’t caused by hardware or hardware-related software three…

Windows for home | Windows 11 | Input and language
asked 2026-11-07T11:12:04.2933333+00:00
Eren Can 0 Reputation points
commented 2026-11-11T05:55:47.6366667+00:00
Hendrix-V 20,825 Reputation points Microsoft External Staff Moderator
0 answers

Sync files between Macbook Pro OneDrive location and files on OneDrive.live.com

I have a family account on MS 365. I have a Macbook Pro. I save files on it and I see the files on the location folder of OneDrive. The OneDrive app in the top right corner shoes that all files are synced and backed up. However, when I go to…

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-11-11T05:55:45.48+00:00
YP Yashodhara 0 Reputation points
1 answer

Comment removed because it violated code of conduct

Hey I had a comment on “Windows 11 26H2: Random Audio Crackling and Frame Drops – High DPC Latency from NVIDIA and DirectX Drivers” thread that was deleted for violating the code of conduct but I don’t believe I did if a moderator could check if did and…

Community Center | Discuss the Q&A site | Site bug or problem
asked 2026-11-11T03:04:10.2233333+00:00
Xdjustwill 20 Reputation points
answered 2026-11-11T05:54:38.62+00:00
JuliaMarvin 24,170 Reputation points Volunteer Moderator
1 answer

Office hours for Azure policy related queries

Hi, Is there an office hour for raising azure policy related queries. I sent an email to the team [email protected] but did not get a reply. Can someone please let me know if there is any other way to contact azure policy team.

Azure Policy
Azure Policy

An Azure service that is used to implement corporate governance and standards at scale for Azure resources.

1,268 questions
asked 2026-11-11T05:07:38.33+00:00
answered 2026-11-11T05:52:48+00:00
HelpfulTech 0 Reputation points
1 answer

ms word and excel not opened shows like this please tell how to fix

ms word and excel not opened shows like this please tell how to fix

Microsoft 365 and Office | Word | Other | Windows
asked 2026-11-11T05:16:52.0966667+00:00
prasanth burle 0 Reputation points
answered 2026-11-11T05:52:03.2966667+00:00
Estrella721 47,785 Reputation points Independent Advisor
1 answer

I am an Azure Student and I need full refund of my last month bill amount.

Hi Azure Billing Support Team, I might have mistakenly activated a few services or created. I need a full refund of the amount that I paid. Kindly help me. Regards Mrityunjoy Sengupta

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

5,171 questions
asked 2026-11-11T05:49:14.7933333+00:00
Mrityunjoy Sengupta 0 Reputation points
answered 2026-11-11T05:49:58.3466667+00:00

AI answer

1 answer

Incorrect Timestamp in Email Preview in FYI

Why is the time being saved as UTC? I note the email attached is correct then the reply is incorrect Screenshot 2026-11-11 164648.png?

Outlook | Web | Outlook.com | Email
asked 2026-11-11T05:48:46.8233333+00:00
Jerum Jerusalem 0 Reputation points
answered 2026-11-11T05:49:47.8833333+00:00

AI answer

1 answer

Request to Extent Certification Renewal Due to Illness

I missed the renewal deadline for my Fabric Analytics Engineer Associate certification in July this year while recovering from a surgery. During my recovery, I found it difficult to give my work and other responsibilities my usual attention, and I…

Community Center | Not monitored
asked 2026-11-11T02:46:45.2933333+00:00
Ling Lin 0 Reputation points
edited the question 2026-11-11T05:48:01.0466667+00:00
JuliaMarvin 24,170 Reputation points Volunteer Moderator
2 answers

Country relocation - Microsoft 365 Family Subscription

I have relocated from Singapore to the Philippines and need to change the renewal of my Microsoft 365 family subscription to the Philippines including payment details.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-11-11T04:58:26.9566667+00:00
Tarang Khimasia 0 Reputation points
answered 2026-11-11T05:47:13.5366667+00:00
GsN5034 - IA 79,915 Reputation points Independent Advisor