1,609 questions
2 answers
Unable to connect hearing aids.
I have been unable to connect my hearing aids to this computer. Will you please provide instructions?
Windows for home | Windows 11 | Accessibility
asked
2026-11-02T15:57:37.91+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 36%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPA%3C/text%3E%3C/svg%3E)
Patty Armstrong
0
Reputation points
answered
2026-11-02T16:32:26.63+00:00
EmilyS726
277.8K
Reputation points
Independent Advisor
3 answers
One of the answers was accepted by the question author.
KB5127936 (build 26300.9818) breaks smooth Magnifier mouse tracking and zoom animation
After installing the optional preview update KB5127936 (OS build 26300.9818, Windows 11 26H2), Windows Magnifier became noticeably less smooth. Uninstalling the update fixes the problem right away. Symptoms Mouse tracking: When moving the mouse while…
Windows for home | Windows 11 | Accessibility
1,609 questions
asked
2026-10-31T12:34:49.3666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 11%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPM%3C/text%3E%3C/svg%3E)
Pedro Machado
40
Reputation points
accepted
2026-11-02T13:15:23.1166667+00:00
Pedro Machado
40
Reputation points
1 answer
Old microsoft accounts
I have been trying to delete an old microsoft account because I can't change the password to get into my email account. I have forgotten my password, and it won't let me change it without knowing my current password. Did all the steps to get a code,…
Windows for home | Windows 11 | Accessibility
1,609 questions
asked
2026-11-02T03:36:19.29+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 25%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKB%3C/text%3E%3C/svg%3E)
Karen Brake
0
Reputation points
answered
2026-11-02T08:06:27.99+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 80%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENL%3C/text%3E%3C/svg%3E)
Norah-L
13,140
Reputation points Microsoft External Staff
Moderator
2 answers
Live caption is not getting pop up, tried manually as well
Live caption is not working in my system. it is On but it is not getting popedup when pressing ctrl+window+L nothing display on the screen, tried manually as well.
Windows for home | Windows 11 | Accessibility
1,609 questions
asked
2026-11-02T01:47:15.9466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 60%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAK%3C/text%3E%3C/svg%3E)
Afroj Khan
0
Reputation points
answered
2026-11-02T02:53:37.2366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 88%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EQH%3C/text%3E%3C/svg%3E)
Quinn.HP
9,780
Reputation points
Independent Advisor
1 answer
Windows 11 Product Key recovery from Digital License
Windows 11 Product Key recovery from Digital License
Windows for home | Windows 11 | Accessibility
1,609 questions
asked
2026-10-26T12:16:25.03+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 64%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDK%3C/text%3E%3C/svg%3E)
divyanshu kandari
0
Reputation points
edited a comment
2026-10-28T07:03:52.87+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 49%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIT%3C/text%3E%3C/svg%3E)
Ian-T
15,605
Reputation points Microsoft External Staff
Moderator
2 answers
Windows will not Boot Correctly, will not let me download a new version of windows, etc.
Turned on my computer today and saw a black screen. "Your device ran into a problem and could not be repaired. Click or press enter to see recovery options. Couldn't connect to the network. Log File:…
Windows for home | Windows 11 | Accessibility
1,609 questions
asked
2026-10-26T01:24:37.1+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 91%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
sourkindofguy
0
Reputation points
answered
2026-10-26T01:57:37.0433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 25%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIB%3C/text%3E%3C/svg%3E)
Ivan B
126.9K
Reputation points
Independent Advisor
1 answer
How to get rid off this Accessibility/Beep Guide popup at log in?
The Q&A regarding "How to get rid of this Accessibility/Beep Guide popup at log in?" has been retired and removed from the MS Community. However, with many people transitioning from Windows 10 to Windows 11, it is still an issue. I have…
Windows for home | Windows 11 | Accessibility
1,609 questions
asked
2025-07-11T22:10:28.17+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 32%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESG%3C/text%3E%3C/svg%3E)
Stephen Gause
15
Reputation points
recommended
2026-10-24T07:30:00.2733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 22%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JuliaMarvin
23,870
Reputation points
Volunteer Moderator
2 answers
How to fix small font size in menus and google chrome after the last update...
I had a very difficult time after the last update with very small fonts in the menus on browsers (mostly Chrome) and file explorer. I looked around and did not find a satisfactory answer. I think the key is to go into the Windows SETTINGS-->…
Windows for home | Windows 11 | Accessibility
1,609 questions
asked
2025-09-22T04:43:57.3833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 55.00000000000001%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJL%3C/text%3E%3C/svg%3E)
Jonathan L
0
Reputation points
commented
2026-10-23T02:30:30.56+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 70%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFS%3C/text%3E%3C/svg%3E)
Fuzzy Squirrels Nuts fuzzy
5
Reputation points
1 answer
notepad how can i use text to speech in microsoft notepad
notepad how can i use text to speech in microsoft notepad
Windows for home | Windows 11 | Accessibility
1,609 questions
asked
2026-10-16T20:15:45.0733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 28.999999999999996%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBG%3C/text%3E%3C/svg%3E)
Borislav G
0
Reputation points
answered
2026-10-16T21:12:49.4666667+00:00
Rodrigo Queiroz
78,740
Reputation points
Independent Advisor
2 answers
scan to computer will not work
scan to computer is not working how do i get it going
Windows for home | Windows 11 | Accessibility
1,609 questions
asked
2026-10-15T17:54:45.33+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 86%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBR%3C/text%3E%3C/svg%3E)
brian redfield
0
Reputation points
answered
2026-10-15T18:30:38.87+00:00
David-M
128.2K
Reputation points
Independent Advisor
1 answer
October 13 update - still no luck with USB audio and "code 10" errors
I have an Andrea NC-455VM headset that I use for video chats since I am deaf. It provides sufficient power to listen and read captions. The September update rendered them unusable, even though I looked at workarounds to avoid rolling back the update. …
Windows for home | Windows 11 | Accessibility
1,609 questions
asked
2026-10-14T00:13:11.25+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 84%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JPChespk
0
Reputation points
answered
2026-10-14T00:31:04.6833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 23%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
S.Sengupta
33,091
Reputation points MVP
Volunteer Moderator
3 answers
Can't log into Hotmail on Firefox anymore
I get the error below. I have checked internal clocks(all good) cleared cache. Hotmail/outlook will work if I use IN PRIVATE on Firefox, or if I use outlook browser but won't work in regular browsing window in Firefox. This is the error I get. Also,…
Windows for home | Windows 11 | Accessibility
1,609 questions
asked
2026-03-05T12:36:16.63+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 73%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Scott Shaeffer
15
Reputation points
recommended
2026-10-13T07:54:47.24+00:00
JuliaMarvin
23,870
Reputation points
Volunteer Moderator
3 answers
One of the answers was accepted by the question author.
How do I turn off all ai features on my computer
How do I turn off ai in my Windows 11. Its is causing me so many problems I just want it gone.
Windows for home | Windows 11 | Accessibility
1,609 questions
asked
2025-08-18T02:27:02.24+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 84%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERL%3C/text%3E%3C/svg%3E)
Robyn Lilley
20
Reputation points
commented
2026-10-11T13:23:49.3233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
1 answer
Can't activate my windows?
I was working with a live agent when I got disconnected. Please reconnect.
Windows for home | Windows 11 | Accessibility
1,609 questions
asked
2026-10-07T03:36:33.92+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 15%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Arian Mowlavi
0
Reputation points
answered
2026-10-07T04:13:36.6633333+00:00
Francisco Montilla
31,820
Reputation points
Independent Advisor
2 answers
One of the answers was accepted by the question author.
narrow scroll bar
how do i widen the scroll bar? it is barely visible on some sites. thanks!
Windows for home | Windows 11 | Accessibility
1,609 questions
asked
2026-10-04T04:32:34.8233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 80%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
susie margaret ross
20
Reputation points
commented
2026-10-04T16:09:07.4433333+00:00
susie margaret ross
20
Reputation points
3 answers
Anyone else experiencing problems with Voice Access after last week's update?
Everytime I try to dictate a sentence using voice access with classic outlook (and other apps) it says "working on it" and I have to keep closing and reopening. How can you raise this as an issue with Microsoft?
Windows for home | Windows 11 | Accessibility
1,609 questions
asked
2026-09-08T09:21:05.8133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 20%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECC%3C/text%3E%3C/svg%3E)
Craig Caveney
5
Reputation points
commented
2026-10-04T10:32:32.1333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 20%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
tyry95
0
Reputation points
2 answers
How to allow standard windows user to make changes to device without admin priviliges
Standard user without admin. Need to download some software.
Windows for home | Windows 11 | Accessibility
1,609 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 21%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVI%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 17%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
2 answers
Ease of access magnifier in Windows -How to use a "hover over" magnification feature with a mouse click when 2 handed operation is not possible
How to use a "hover over" magnification feature with a mouse click? Is this a capability of the magnification tool, much like the "Zoom in" & "Zoom out" feature? However, making it easier for someone with only one…
Windows for home | Windows 11 | Accessibility
1,609 questions
asked
2026-10-01T17:44:44.32+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 42%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECD%3C/text%3E%3C/svg%3E)
Charlene Dobell
0
Reputation points
answered
2026-10-02T04:29:02.1633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 72%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
Hendrix-V
20,700
Reputation points Microsoft External Staff
Moderator
2 answers
MS Word Accessibility issues with font size
Difficulty adjusting font size, some words display small, others large. Accessibility: Investigate What to do
Windows for home | Windows 11 | Accessibility
1,609 questions
asked
2026-09-30T00:52:49.3066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 57.99999999999999%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESC%3C/text%3E%3C/svg%3E)
Sylvia Christensen
0
Reputation points
answered
2026-09-30T01:28:57.9733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
90,550
Reputation points
Independent Advisor
1 answer
Disable mouse keys beep.
The Mouse Keys setting, which lets you move the mouse using the numpad, plays a loud beep when Num Lock is pressed. I have tried: settings/accessibility/mouse/mouse keys: no option to disable sound Control Panel/Ease of Access/Ease of Access Center/Set…
Windows for home | Windows 11 | Accessibility
1,609 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 31%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
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