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External Member Email Group

I have a distribution list and added my external email address as a member. However, when an email is sent to this distribution list, I do not receive it on my external email address. In the message trace, I also cannot see any email being sent to my…

Exchange Online
Exchange Online

A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.

7,474 questions
asked 2026-11-06T02:59:46.49+00:00
Handian Sudianto 7,636 Reputation points
commented 2026-11-07T06:51:18.0166667+00:00
Aetherin 3,680 Reputation points Independent Advisor
8 answers One of the answers was accepted by the question author.

Stopped receiving emails on my account.

One specific email address is not receiving mail in Outlook. How do I restore service?

Exchange Online
Exchange Online

A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.

7,474 questions
asked 2025-10-31T19:52:39.45+00:00
Wallace Judd 45 Reputation points
commented 2026-11-06T20:20:02.57+00:00
Vic 0 Reputation points
10 answers

Hybrid moves fail since Oct 2026: MRSProxy 401, Event 4625 shows "Administrator" with empty domain (endpoint credentials ignored)

Since ~12 Oct 2026 23:53 UTC, all onboarding moves (Exchange 2019 CU15 -> Exchange Online, Modern Hybrid / Hybrid Agent) fail with TooManyTransientFailureRetriesPermanentException / CommunicationErrorTransientException right after "Connected to…

Exchange | Hybrid management
Exchange | Hybrid management

The administration of a hybrid deployment that connects on-premises Exchange Server with Exchange Online, enabling seamless integration and centralized control.

2,463 questions
asked 2026-10-16T17:36:55.3633333+00:00
Dario Steck (dplan AG) 5 Reputation points
answered 2026-11-06T17:22:20.0666667+00:00
Ronald Chan 0 Reputation points
1 answer One of the answers was accepted by the question author.

Do we need extra licenses Microsoft Defender for Office 365 (Plan 1) for shared mailboxes?

Hello. I would like to confirm that I understand correctly the licensing regarding standard mailboxes for users and shared ones. Microsoft Defender for Office 365 service description. We have 55 users and 10 shared mailboxes that some of the users have…

Exchange Online
Exchange Online

A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.

7,474 questions
asked 2024-12-18T10:42:26.73+00:00
Dimitris P Kepenos 50 Reputation points
commented 2026-11-06T14:43:03.1866667+00:00
Siboney Reinsch 0 Reputation points
1 answer

Migration Connect-Sync to Cloud-Sync

How do we prevent device export from Connect Sync for a pilot OU without triggering a delete export, and then pass the same hybrid join device objects to AD2AADDeviceSync? The single test successfully updated the existing object.

Exchange | Hybrid management
Exchange | Hybrid management

The administration of a hybrid deployment that connects on-premises Exchange Server with Exchange Online, enabling seamless integration and centralized control.

2,463 questions
asked 2026-11-05T10:55:29.4133333+00:00
GUENTHER, Kay 5 Reputation points
commented 2026-11-06T10:53:53.26+00:00
Kristen Tran 2,785 Reputation points Independent Advisor
2 answers

Unable to login to Exchange admin with my EA account

Unable to login to Exchange admin with my EA account, not getting option to choose between normasl account and ez account

Exchange Online
Exchange Online

A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.

7,474 questions
asked 2026-11-06T04:55:54.46+00:00
Damayanti Ghosh (EA) 0 Reputation points
answered 2026-11-06T06:10:08.21+00:00
Kai-Ex 2,565 Reputation points Microsoft External Staff Moderator
1 answer

Cannot access Exchange Online mailbox – Microsoft 365 tenant and account issue

Hello Microsoft Support Community, I need assistance with my Microsoft 365 and Exchange Online configuration. My situation: My email address is [Moderator note: Personally Identifiable Information removed]@nikel.sk. My domain nikel.sk is already…

Exchange Online
Exchange Online

A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.

7,474 questions
asked 2026-11-04T11:05:07.2066667+00:00
Adriána Mojžišová 0 Reputation points
commented 2026-11-05T14:47:21.5833333+00:00
BabybooHN 3,895 Reputation points Independent Advisor
2 answers

I need to check an email was actually sent to us

I need to check an email was actually sent to us, nothing is in any of our inboxes, but they have checked and done their own message trace and it does look like it was sent... We need to do our own trace

Exchange | Exchange Server | Management
Exchange | Exchange Server | Management

The administration and maintenance of Microsoft Exchange Server to ensure secure, reliable, and efficient email and collaboration services across an organization.

8,208 questions
asked 2026-11-03T06:20:25.6833333+00:00
Fremantle Biennale info 0 Reputation points
commented 2026-11-05T02:36:55.1033333+00:00
Doris V 2,920 Reputation points Microsoft External Staff Moderator
3 answers

Email send limit exceeds for tenant need email alerts before reach the limit

Hi All i would like to receive email alerts before i reach my tenant send email limit to outbound external recipients but not being able to find out such feature in Exchange online admin center. Please let me know if i can receive these alerts through…

Exchange Online
Exchange Online

A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.

7,474 questions
asked 2026-10-06T13:25:00.2666667+00:00
adminofsense 0 Reputation points
commented 2026-11-04T17:58:13.54+00:00
Alina Le 5,805 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Exchange Online PowerShell doesn’t expose New-DynamicDistributionGroup

I can’t access New-DynamicDistributionGroup in Exchange Online PowerShell. The term 'New-DynamicDistributionGroup' is not recognized as a name of a cmdlet, function, script file, or executable program. Check the spelling of the name, or if a path was…

Exchange Online
Exchange Online

A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.

7,474 questions
asked 2026-11-03T15:09:02.5633333+00:00
Sergii Machulin 125 Reputation points
accepted 2026-11-04T13:43:30.44+00:00
Sergii Machulin 125 Reputation points
1 answer

Rbac for application : getSchedule gets access to subject and locations of other calendar without having Calendars.Read to them ?

We would like to make an application that can : Check the busy status of people in an exchange tenant, without seeing the details of their meeting (no subject or location). Read and write into one (or multiple) shared calendar in order to invite said…

Exchange Online
Exchange Online

A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.

7,474 questions
asked 2026-11-02T09:33:55.9466667+00:00
Jean-Baptiste Zeller 5 Reputation points
commented 2026-11-04T12:41:31.2633333+00:00
Hin Vo 1,755 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Migration Assistance

Hi All, Since the Microsoft FastTrack migration experience has moved to the Microsoft 365 admin center, I created a new migration project using the following portal: https://admin.cloud.microsoft/?Q=MACMigrations#/SetupGuidance/Migration My goal is to…

Exchange Online
Exchange Online

A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.

7,474 questions
asked 2026-08-05T12:21:52.03+00:00
Glenn Maxwell 14,371 Reputation points
accepted 2026-11-04T12:30:13.56+00:00
Glenn Maxwell 14,371 Reputation points
2 answers

Unable to send email

Your message can't be sent because your tenant has exceeded its daily limit for sending email to external recipients (tenant external recipient rate limit

Exchange | Other
Exchange | Other

A powerful email and collaboration platform developed by Microsoft, designed to support enterprise-level communication and productivity. Miscellaneous topics that do not fit into specific categories.

1,020 questions
asked 2026-11-02T23:32:36.04+00:00
Administrator admin 0 Reputation points
commented 2026-11-04T02:52:23.2633333+00:00
Dora-T 2,080 Reputation points Independent Advisor
2 answers

All outgoing emails fail in Outlook for Windows

Hello, I need help with my company email account, [Moderator note: Personally Identifiable Information removed] @elite-connect.uk]. All outgoing emails fail in Outlook for Windows and Outlook on the web with this error: 550 5.1.8 Access denied, bad…

Exchange Online
Exchange Online

A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.

7,474 questions
asked 2026-11-02T09:35:36.5466667+00:00
Info | Elite Connect 0 Reputation points
commented 2026-11-03T14:23:16.23+00:00
Ana Le 2,965 Reputation points Independent Advisor
2 answers

Support for accessing Recoverable Items (Litigation Hold) in Exchange Online In-Place Archive mailboxes using Graph API

I could not find any official Microsoft Graph API documentation on how to discover Recoverable Items (Deletions, Purges, Versions, DiscoveryHolds) from an Exchange Online In-Place Archive mailbox for active users under Litigation Hold using Graph…

Exchange Online
Exchange Online

A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.

7,474 questions
asked 2026-11-03T07:04:11.4166667+00:00
gs singh 0 Reputation points
commented 2026-11-03T10:42:05.8733333+00:00
gs singh 0 Reputation points
1 answer

Microsoft Exchange / IPhone email syncing problem

I have a microsoft exchange business account on my windows laptop. I store emails that i want to keep in exchange folders. I use outlook for my email and sync my email to my iPhone. about two days ago, I can no longer see on my iphone the emails that…

Exchange | Exchange Server | Other
Exchange | Exchange Server | Other

A robust email, calendaring, and collaboration platform developed by Microsoft, designed for enterprise-level communication and data management.Miscellaneous topics that do not fit into specific categories.

1,655 questions
asked 2026-10-23T21:14:55.96+00:00
Ray King 5 Reputation points
commented 2026-11-03T08:38:17.76+00:00
Cap_Romchik 0 Reputation points
2 answers

Error 550 5.1.8 Access denied

Our email was suspected of sending spam, with this rectified I need to unblock my emails so I can send emails. How can I do this? I have tried to submit a request to "delist" however it is saying that the email or IP address is incorrect …

Exchange Online
Exchange Online

A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.

7,474 questions
asked 2026-11-01T20:48:26.31+00:00
SNT Admin 0 Reputation points
commented 2026-11-03T01:40:10.5866667+00:00
Austin-H 8,810 Reputation points Microsoft External Staff Moderator
2 answers

Office 365 - Microsoft purview E-Discovery search and deletion query.

One of the user who recently left the company send an sensitive content email to few internal users (Example below).   Email details :   Sender: Sent date/time: October 20, 2026 around 6:00 pm. Subject: Party Invitation Attachment excel filename: Party…

Exchange | Other
Exchange | Other

A powerful email and collaboration platform developed by Microsoft, designed to support enterprise-level communication and productivity. Miscellaneous topics that do not fit into specific categories.

1,020 questions
asked 2026-10-26T09:47:16.2366667+00:00
vSolutionsIT 0 Reputation points
commented 2026-11-03T01:33:52.1233333+00:00
Austin-H 8,810 Reputation points Microsoft External Staff Moderator
3 answers One of the answers was accepted by the question author.

Microsoft 365 F1 has exchange k1

if i block owa users can still use pop feature what action would Microsoft take incase user in my org are using this

Exchange Online
Exchange Online

A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.

7,474 questions
asked 2026-11-01T19:02:53.4633333+00:00
Asfand Allahyar 40 Reputation points
commented 2026-11-02T18:53:21.89+00:00
Ruby Nguyen 3,725 Reputation points Independent Advisor
1 answer

I can't see GROUPS

Hello from sunny Spain. My GROUPS tab has disappeared!!

Exchange | Other
Exchange | Other

A powerful email and collaboration platform developed by Microsoft, designed to support enterprise-level communication and productivity. Miscellaneous topics that do not fit into specific categories.

1,020 questions
asked 2026-10-29T17:49:37.98+00:00
46016361, IES LA MORERIA 0 Reputation points
commented 2026-11-02T17:59:14.9933333+00:00
Clover-L 110 Reputation points Microsoft External Staff Moderator