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I lost ALL my files after redownloading OneNote

I uninstalled OneNote 2016 on my iPad after all notebooks were synced, and redownloaded the new OneNote on my iPad (using a different Apple Store account). Afterwards, I opened my notebooks to see that all of my notes (not notebooks or sections however)…

Microsoft 365 and Office | OneNote | Other | iOS
asked 2026-10-24T22:04:29.88+00:00
Moca-7127 0 Reputation points
commented 2026-10-27T08:42:11.43+00:00
Kai-H 30,315 Reputation points Microsoft External Staff Moderator
1 answer

During update of iPhone some (but not all) of my quicknotes disappeared ??

I have tried to sync and re-start - same issues. At least 3 notes are missing out of 25 notes...is it possble to restore from a backup somewhere ?? I cannot see the "Deleted" notes when I access the quicknotes so it has not been deleted.....

Microsoft 365 and Office | OneNote | Other | iOS
asked 2026-10-20T13:30:22.5166667+00:00
Anne Kroll 0 Reputation points
commented 2026-10-21T06:13:27.1933333+00:00
Anne Kroll 0 Reputation points
2 answers

One note closing

The app keeps closing when I’m writing or even reading my notes. It keeps happening it’s so annoying.

Microsoft 365 and Office | OneNote | Other | iOS
asked 2026-10-20T07:50:35.32+00:00
Faris Noori 0 Reputation points
answered 2026-10-20T08:26:48.7533333+00:00
SD - IA 182.5K Reputation points Independent Advisor
2 answers

OneNote crashing on iPad pro

I have used OneNote on an iPad for years now and have never had an issue with it. Within the last week though, every time I hit the undo button it crashes the app on my iPad Pro. I have tried updating the app, clearing my cache, deleting and…

Microsoft 365 and Office | OneNote | Other | iOS
asked 2026-10-12T17:24:54.3466667+00:00
DJ 0 Reputation points
commented 2026-10-15T02:00:24.54+00:00
Xavier-D 14,270 Reputation points Microsoft External Staff Moderator
2 answers

One note Page Deleted Accidentally and I Can't Recover It

Hi, I accidentally deleted a page in one notes and I tried checking the recycle bin in one notes and one drive. I cannot find it. Please let me know what I can do. I really need that page back. Thanks, Jenny.

Microsoft 365 and Office | OneNote | Other | iOS
asked 2026-10-09T00:53:39.9666667+00:00
Jenny 0 Reputation points
commented 2026-10-09T05:19:47.82+00:00
Francisco Montilla 31,820 Reputation points Independent Advisor
1 answer

How do I recover a deleted OneNote page from my iPad

I deleted a page from OneNote by accidentally swiping left on it, and with no confirmation, it deleted. How do I recover this page as it's not accessible anymore

Microsoft 365 and Office | OneNote | Other | iOS
asked 2025-11-22T06:56:16.2233333+00:00
Rsh 0 Reputation points
commented 2026-10-08T15:03:00.17+00:00
Sule D 0 Reputation points
1 answer

I can’t login into the One Note app on iPad.

I tried deleting the app, resetting my iPad, but it still won’t work. It says, “Invalid Request: The user session context is missing. One or more of the user context values (cookies; form fields; headers) were not supplied, every request must include…

Microsoft 365 and Office | OneNote | Other | iOS
asked 2026-10-03T21:16:44.7033333+00:00
Jelena Partosan 0 Reputation points
commented 2026-10-05T08:06:11.8766667+00:00
Kai-H 30,315 Reputation points Microsoft External Staff Moderator
1 answer

Section groups won't populate in the iPad app

I am experiencing some bizarre behavior in the OneNote iPad app. My section groups will not populate with sections or pages. I'm using Class Notebook and I can access everything on the desktop app (with my laptop) or in a web browser. But when I open the…

Microsoft 365 and Office | OneNote | Other | iOS
asked 2026-09-14T15:38:37.08+00:00
Nicholson, Laura 0 Reputation points
answered 2026-09-17T06:41:06.1166667+00:00
Jassi Scott 0 Reputation points
2 answers

iPhone won't sync OneNote because no longer have permission

I cannot sync OneNote on my iPhone 17 because it says I no longer have permission to access the notebook

Microsoft 365 and Office | OneNote | Other | iOS
asked 2026-08-15T00:07:23.3233333+00:00
Cheryl Dotson 0 Reputation points
commented 2026-08-26T00:35:53.5+00:00
Xavier-D 14,270 Reputation points Microsoft External Staff Moderator
2 answers

New App version for iOS is in a login do-loop

Takes to sign in page, signs in, clears, comes back to app still on sign-in page.

Microsoft 365 and Office | OneNote | Other | iOS
asked 2026-08-18T18:56:14.7866667+00:00
Justaskingquestions 0 Reputation points
commented 2026-08-20T08:09:34.94+00:00
Kai-H 30,315 Reputation points Microsoft External Staff Moderator
1 answer

Enter One note App in my phone

The app once I write out all the credentials doesnt enter to the app stays in the first page to open an account or enter to an existing account. is the app for phone not in service or what I Can do to Fix it.

Microsoft 365 and Office | OneNote | Other | iOS
asked 2026-08-06T23:29:23.6333333+00:00
CARLOS MORALES 0 Reputation points
edited a comment 2026-08-10T09:39:26.4666667+00:00
Norah-L 13,140 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Can’t login to One Note app on iPad

I click my account and it takes me right back to the page asking me to login

Microsoft 365 and Office | OneNote | Other | iOS
asked 2026-07-31T17:44:26.9466667+00:00
Kristi Gordano 20 Reputation points
edited a comment 2026-08-09T14:05:55.96+00:00
Thomas4-N 23,140 Reputation points Microsoft External Staff Moderator
1 answer

OneNote will not login

I cannot sign into OneNote on either personal or SSO account on iPad app. Passkey login fails. Password login fails. iPadOS and OneNote app at latest GA versions. Deleted app, rebooted, and reinstalled app to no help.

Microsoft 365 and Office | OneNote | Other | iOS
asked 2026-07-30T21:23:13.1433333+00:00
CR-3336 0 Reputation points
answered 2026-07-30T22:49:05.59+00:00
Jeronimo Fuerte 48,530 Reputation points Independent Advisor
1 answer

iPad pencil pro bug developed?

1 have recently started using onenote on my pad air with the pencil pro, it was working well for me until the last few days when there seems to be issues with writing on the left hand side of the page. Now 1 try and write on the left the text…

Microsoft 365 and Office | OneNote | Other | iOS
asked 2026-04-24T09:11:22.6566667+00:00
Nardo 0 Reputation points
commented 2026-07-07T06:20:04.8833333+00:00
Kai-H 30,315 Reputation points Microsoft External Staff Moderator
3 answers

One note section de pages à l’ouverture

Bonjour, Depuis plus d’un mois environ maintenant lorsque j’ouvre l’application OneNote sur mon iPad 10, les trois sections de pages souvrent systématiquement à l’ouverture de l’application sur tout l’écran, j’ai les 3 colonnes ouvertes sur une…

Microsoft 365 and Office | OneNote | Other | iOS
asked 2026-05-19T07:12:21.3766667+00:00
Marly 0 Reputation points
commented 2026-05-21T17:59:02.39+00:00
Diana Mariz 11,385 Reputation points Independent Advisor
2 answers

OneNote freeze on iPad-mini

Of late “OneNote” is freezing quite often on iPad-mini 6th generation. I am a regular user for decades and never saw it this bad. Tried restarting OneNote as well as iPad-mini but new page freezes after sometime and a force close of the app is needed.…

Microsoft 365 and Office | OneNote | Other | iOS
asked 2026-05-16T09:43:28.4733333+00:00
Gangadhar Vellanki 0 Reputation points
commented 2026-05-18T07:50:19.4233333+00:00
Norah-L 13,140 Reputation points Microsoft External Staff Moderator
1 answer

One Note has cracks when writing

I have been getting these small cracks in my writing when using one note with my apple pencil and dont know how to fix it

Microsoft 365 and Office | OneNote | Other | iOS
asked 2026-04-28T04:03:26.4266667+00:00
reshad chowdhure 0 Reputation points
commented 2026-05-01T06:13:37.4066667+00:00
Kai-H 30,315 Reputation points Microsoft External Staff Moderator
2 answers

my apple pencil writing delayed on onenote

why is my apple pencil writing delayed on onenote?

Microsoft 365 and Office | OneNote | Other | iOS
asked 2026-04-19T16:04:57.8066667+00:00
Jesus Requena 0 Reputation points
commented 2026-04-21T07:02:52.2133333+00:00
Kai-H 30,315 Reputation points Microsoft External Staff Moderator
2 answers

How do I create a notebook?

The IOS app for OneNote does not allow the creation of notebooks on the cloud.

Microsoft 365 and Office | OneNote | Other | iOS
asked 2026-04-10T22:13:23.5+00:00
Pedro Dantas 0 Reputation points
edited the question 2026-04-15T11:59:24.37+00:00
Gérard Oomens 133.6K Reputation points Volunteer Moderator
1 answer One of the answers was accepted by the question author.

OneNote App on iPadOS is Glitching

Hi, I noticed the OneNote app on iPadOS is glitching for the past few days. When I leave the app, to switch to another app, if I were to come back to OneNote again, it will show a black screen. And I have to kill the app to use OneNote again. If I use…

Microsoft 365 and Office | OneNote | Other | iOS
asked 2026-04-15T02:22:42.8066667+00:00
Andrew Tan 20 Reputation points
accepted 2026-04-15T03:51:27.3166667+00:00
Andrew Tan 20 Reputation points