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Create a video with AI, Clipchamp.

Hello Support, The “Create a video with AI” (Auto compose) feature has stopped working for me. It worked previously, but now I receive the error “We couldn’t create a video with AI.” The issue occurs in both the Windows app and the web version. Manual…

Microsoft 365 and Office | Clipchamp | Other
asked 2026-10-29T13:27:33.1933333+00:00
liger ngyen 0 Reputation points
edited the question 2026-10-30T10:37:05.8766667+00:00
Gérard Oomens 133.6K Reputation points Volunteer Moderator
2 answers

How to fix audio track issue in Clipchamp?

I was editing a video in clipchamp, and the original video has two audio tracks. I want the video to use the 1st one, and when I'm editing it works great. However, when I export the video, the audio track is the 3rd one for some reason (there isn't a…

Microsoft 365 and Office | Clipchamp | Other
asked 2026-10-24T05:09:25.3566667+00:00
Andrew Davis 0 Reputation points
answered 2026-10-24T07:12:48.0533333+00:00
SD - IA 182.5K Reputation points Independent Advisor
2 answers

My Clipchamp project files disappeared when I cancelled my Premium Account. I need them

My Clipchamp project files disappeared when I cancelled my Premium Account. I need them

Microsoft 365 and Office | Clipchamp | Other
asked 2026-10-08T21:44:57.0933333+00:00
Jonathan Williams 0 Reputation points
commented 2026-10-12T08:13:36.32+00:00
Lychee-Ng 30,240 Reputation points Microsoft External Staff Moderator
9 answers

Why are you forcing Clipchamp Users to use OneDrive or else they lose everything? Doesn't that feel a little bit inconsiderate and just further hurts your image?

I get that you want people to use OneDrive, but the nicest thing you ever did was making the use of OneDrive OPTIONAL, the Keyword here being OPTIONAL. But then after seeing the most recent update you made for Clipchamp, you've basically declared that…

Microsoft 365 and Office | Clipchamp | Other
asked 2025-12-20T14:39:11.9466667+00:00
Ben Moss 80 Reputation points
commented 2026-10-10T18:29:59.42+00:00
Matt The Rhino 0 Reputation points
2 answers

Issues running ClipChamp

Been running Clipchamp for quite some time now. My recent attempt had it running through a "lets set up tools needed" - it runs it but then at the end says "Webview2Runtime already installed" and then a Try Again or Help screen…

Microsoft 365 and Office | Clipchamp | Other
asked 2026-10-06T14:12:47.0533333+00:00
David Anderson 0 Reputation points
answered 2026-10-06T16:02:46.3466667+00:00
Manoel Barros 23,275 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

My Media” Not Showing Actual Files in Microsoft Designer

Used Designer for the first time in a while. When I tried to access My Media, it forced me to login again. When I went to my files, only the file names are there. No actual images. help!

Microsoft 365 and Office | Clipchamp | Other
asked 2026-10-03T20:36:00.8+00:00
Michael 20 Reputation points
commented 2026-10-04T05:12:35.61+00:00
Hendrix-V 20,700 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

RSS URL bei Clipchamp abfragen für Homepage

Hallo ich habe gestern Text to Speech 7 Podcast erstellt. Ich wollte diese hochladen auf die Homepage. Da fragt man nach einer RSS URL die man von der Quelle erhält womit man den Podcast erstellt hat . In dem Fall Ihr - Clipchamp. Könnt Ihr mir…

Microsoft 365 and Office | Clipchamp | Other
asked 2026-09-24T12:31:47.32+00:00
Alexandra Edelmann 20 Reputation points
commented 2026-09-28T06:34:16.6666667+00:00
Lychee-Ng 30,240 Reputation points Microsoft External Staff Moderator
1 answer

clipchamp has stopped editing audio correctly when spliced - never faced this issue ever

I have been submitting this feedback repeatedly because I have been reporting the same issue for the past week, but there has been no response or apparent fix. Issue: When I split and delete an unwanted section of audio, Clipchamp also removes or skips…

Microsoft 365 and Office | Clipchamp | Other
asked 2026-09-19T22:57:35.8666667+00:00
psy bug 0 Reputation points
answered 2026-09-20T00:06:45.5166667+00:00
SD - IA 182.5K Reputation points Independent Advisor
2 answers

How to download clipchamp as mp4.

I am having trouble downloading a video I created in ClipChamp as an Mp4 file. Others in my sphere are able to do it, but my download does not give me the option to choose the file type. Any suggestions?

Microsoft 365 and Office | Clipchamp | Other
asked 2026-09-17T12:06:15.9833333+00:00
Lindeburgh, Belinda 0 Reputation points
answered 2026-09-17T12:42:12.8066667+00:00
TaoLi 119.5K Reputation points Independent Advisor
3 answers

Designer not available for editing photos

Yesterday afternoon I was editing photos - adding text, erasing people/objects. The cropping facility within Designer hasn't worked for me recently and the screen sometimes freezes when trying to add text. The screen froze yesterday when I was trying…

Microsoft 365 and Office | Clipchamp | Other
asked 2026-09-06T11:53:07.68+00:00
Kathy 0 Reputation points
edited an answer 2026-09-10T19:21:21.7033333+00:00
Robin Jones 5 Reputation points
1 answer

Learning how to successfully use AI tools in my role as an Assessing Trainer

Can I be taught how to use AI to create Power Point presentations and Clip Champ or similar programs in my role as an Assessing Trainer?

Microsoft 365 and Office | Clipchamp | Other
asked 2026-09-03T08:58:24.7766667+00:00
Michael Berka 0 Reputation points
answered 2026-09-03T09:04:02.7566667+00:00
N V K Jaswanth Srighakollapu 90 Reputation points
1 answer

Clipchamp Audio Recording Stuttering and Playing at Increased Speed

Over the past couple of weeks, we have experienced an issue with Clipchamp when recording audio only. This has occurred with two different teams, using two different laptops, on two separate occasions. In both cases, the audio recording initially appears…

Microsoft 365 and Office | Clipchamp | Other
asked 2026-08-21T12:54:19.18+00:00
Ghislain Erenati 0 Reputation points
commented 2026-09-02T01:10:11.59+00:00
Xavier-D 14,265 Reputation points Microsoft External Staff Moderator
2 answers

ClipChamp transcript generation failing

Today, ClipChamp has failed several times generating transcripts, even though I've successfully worked on a number of videos over the past weeks. It starts working, but remains at 0% and eventually gives up. And yes, voice is there and audible. Video…

Microsoft 365 and Office | Clipchamp | Other
asked 2026-08-27T09:16:42.85+00:00
Oliver Hauss 0 Reputation points
answered 2026-08-28T10:29:09.73+00:00
Kai-H 30,315 Reputation points Microsoft External Staff Moderator
1 answer

How to fix the movie maker 2012 version application

Hi, while I'm editing the video using the Movie Maker 2012 application, I often get an error saying the file might be corrupted. How do I fix this issue?

Microsoft 365 and Office | Clipchamp | Other
asked 2026-08-15T18:19:27.2833333+00:00
drd07 0 Reputation points
commented 2026-08-20T08:11:35.2333333+00:00
Kai-H 30,315 Reputation points Microsoft External Staff Moderator
2 answers

Clipchamp Multiple Clips Importing Issues

Hi Microsoft Support Team, I am currently experiencing a serious issue while using Microsoft Clipchamp. I am working on a video project that contains more than 10 video clips, with some individual clips being larger than 1 GB. When I try to import these…

Microsoft 365 and Office | Clipchamp | Other
asked 2026-08-15T15:22:44.6+00:00
Sufiyan Rakhange 0 Reputation points
commented 2026-08-17T06:48:27.73+00:00
Kai-H 30,315 Reputation points Microsoft External Staff Moderator
1 answer

Microsoft Clipchamp - Cutout Pip only available when recording in progress?

I am using the "Record and Create" feature to record myself in front of my slides. The "screen and camera" option allows you to select the shape of the video "pip." One, called "Cutout Pip" removes the background…

Microsoft 365 and Office | Clipchamp | Other
asked 2026-08-04T18:57:44.6433333+00:00
Landi Morris 0 Reputation points
edited an answer 2026-08-05T02:30:49.23+00:00
Norah-L 13,140 Reputation points Microsoft External Staff Moderator
1 answer

Microsoft Clipchamp Application Not Working

I try using the Microsoft Clipchamp application today and it's very slow in opening and it's seems like it's not working! #MicrosoftClipchamp

Microsoft 365 and Office | Clipchamp | Other
asked 2026-08-03T08:27:35.2366667+00:00
Joseph Udan 0 Reputation points
commented 2026-08-04T16:58:57.18+00:00
Thomas4-N 23,140 Reputation points Microsoft External Staff Moderator
1 answer

Clipchamp Video Interactivity for Microsoft Forms not working

Hi - I used to be able to add Microsoft Forms link into Clipchamp to make interactive learning moments for people watching training videos. As of last week, no Microsoft Forms links work. I have tried clearing cache and history, signing out and back in,…

Microsoft 365 and Office | Clipchamp | Other
asked 2026-07-29T22:52:26.4933333+00:00
Claire Ryan 0 Reputation points
commented 2026-07-30T23:40:04.09+00:00
Xavier-D 14,265 Reputation points Microsoft External Staff Moderator
1 answer

Copy and paste a sequence from one project to another in Clipchamps

Hello, I currently have two separate projects created with ClipChamp. I would like to copy a sequence from my first project to my second project. This is not currently possible. The only workaround I have so far is to duplicate the first project, delete…

Microsoft 365 and Office | Clipchamp | Other
asked 2026-07-25T07:38:03.5533333+00:00
jacky Perpète 216 Reputation points
answered 2026-07-26T01:18:36.82+00:00
Chloe-V 15,075 Reputation points Microsoft External Staff Moderator
1 answer

Clipchamp has problems with the output sound from the exported video

There are problems with the output sound from the exported video. The imported video's sound quality is working well, but the sound quality in the exported video has these unwanted sounds that sometimes clash with the original audio. I tried downloading…

Microsoft 365 and Office | Clipchamp | Other
asked 2026-07-24T04:35:56.56+00:00
WJ Teng 0 Reputation points
commented 2026-07-25T08:29:18.9533333+00:00
Victor1-V 13,045 Reputation points Microsoft External Staff Moderator