1,736 questions
1 answer
Phone Link "It looks like phone screen app was closed" error — Reconnects, but mouse hover/clicks are completely broken
Hi everyone, I’m running into a frustrating issue with the Windows Phone Link app (mirroring my Android phone to my PC). The Issue: I can use the Phone Screen mirroring feature completely normally for a little while. Suddenly, the session disconnects and…
Windows for home | Windows 10 | Connect Phone and PC
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 44%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZ%3C/text%3E%3C/svg%3E)
2 answers
Windows 10 PC won't transfer or play videos from USB connected phone
I'm trying to move videos from my phone to my computer. I've used a USBC-USBC cable to connect to my computer, and have tried with the settings on both Transfer Files and Transfer Images. Under both of these, I can see all the photos and videos on my…
Windows for home | Windows 10 | Connect Phone and PC
1,736 questions
asked
2026-11-03T17:37:02.6266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 50%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EX%3C/text%3E%3C/svg%3E)
xo
0
Reputation points
answered
2026-11-03T18:42:58.7733333+00:00
Francisco Montilla
31,820
Reputation points
Independent Advisor
2 answers
One of the answers was accepted by the question author.
My bluetooth seems to be working fine .
everything is working as it should, I was able to pair my phone and everything.The issue came about when i tried to connect my phone to my PC they wont. Sorry im not the best typer.
Windows for home | Windows 10 | Connect Phone and PC
1,736 questions
asked
2026-11-01T06:54:00.07+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 48%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
Jeffrey Cole
20
Reputation points
answered
2026-11-01T07:01:22.93+00:00
Jeffrey Cole
20
Reputation points
2 answers
Cannot connect my PC and iPhone 18 using phone link
I want to connect my new iPhone 18 using phone link but they will not connect
Windows for home | Windows 10 | Connect Phone and PC
1,736 questions
asked
2026-10-29T21:15:32.62+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 64%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVM%3C/text%3E%3C/svg%3E)
Valerie Mitsunaga
0
Reputation points
commented
2026-10-31T06:43:53.38+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 72%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
Hendrix-V
20,785
Reputation points Microsoft External Staff
Moderator
3 answers
Please I can't turn on my Wi-Fi connection on Window 10
Please I can't turn on my Wi-Fi connection on my Window 10 PC , because of that I can't use Mobile hotspot. Mobile hotspot option have disappeared from my 'Network and Internet' settings. I've tried troubleshooting but it didn't work. Kindly help.
Windows for home | Windows 10 | Connect Phone and PC
1,736 questions
asked
2026-10-28T15:35:13.8666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 92%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIM%3C/text%3E%3C/svg%3E)
Ismail Muhammad
0
Reputation points
commented
2026-10-30T12:17:28.5866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
Vikki-T
13,320
Reputation points Microsoft External Staff
Moderator
2 answers
Can't Install update patch 9NTXGKQ8P7N0-MicrosoftWindows.CrossDevice on Windows 10.
Hi Microsoft Windows 10 lately has been trying repeatedly in the background to install the update patch related to my Phone L:ink I think and all failed. I don't know what is exactly wrong with the installation. Is this update really critical ? Does…
Windows for home | Windows 10 | Connect Phone and PC
1,736 questions
asked
2026-10-22T04:01:03.5966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 86%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
EL2026
0
Reputation points
commented
2026-10-29T18:00:19.45+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 71%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Ramesh Srinivasan
89,855
Reputation points
Independent Advisor
1 answer
I can't access Manage Devices option in Mobile Devices under Setting in Windows 10
Reliability chart report : Faulting application name: CrossDeviceSettingsHost.exe, version: 1.25072.59.0, time stamp: 0x68a40000 Faulting module name: KERNELBASE.dll, version: 10.0.19041.6280, time stamp: 0x56511854. Yes, clicking Manage Devices in…
Windows for home | Windows 10 | Connect Phone and PC
1,736 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 12%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECN%3C/text%3E%3C/svg%3E)
2 answers
IMPORTING ERRORS
ERROR IMPORT MESSAGE: We couldn't reach your device - this is the error message I get. I am trying to import ALL files and images from my iPhone to my laptop computer. How can I eliminate this error and import without problems?
Windows for home | Windows 10 | Connect Phone and PC
1,736 questions
asked
2026-10-11T17:59:56.1066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 2%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Rodney Smith
0
Reputation points
commented
2026-10-14T07:22:53.2833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 82%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEN%3C/text%3E%3C/svg%3E)
Emma1-N
14,895
Reputation points Microsoft External Staff
Moderator
1 answer
Phone link Bluetooth Connection problem Windows 10 [Redmi Note 11S 5G]
I've done everything from the Microsoft support and nothing still happened. The app in PC and mobile is telling my to manually connect them via Bluetooth but the app still cant connect to my phone even though the connection is already established. …
Windows for home | Windows 10 | Connect Phone and PC
1,736 questions
asked
2026-10-05T11:58:08.29+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 19%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAP%3C/text%3E%3C/svg%3E)
Anna Phobia
0
Reputation points
commented
2026-10-07T04:28:19.3066667+00:00
Emma1-N
14,895
Reputation points Microsoft External Staff
Moderator
3 answers
How do I upload photos from my phone to my pc
I plug my phone into my and I do not get a prompt to upload pictures
Windows for home | Windows 10 | Connect Phone and PC
1,736 questions
asked
2026-06-06T16:54:41.35+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 79%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
Joyce Conway
0
Reputation points
commented
2026-10-03T19:07:15.7966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 81%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGG%3C/text%3E%3C/svg%3E)
Gramma Gwyn
0
Reputation points
4 answers
Why no drive letter?
I'm trying to access my Android phone with Windows. Something I find very perplexing is that the device shows up in the windows displayed by File Manager. However, there is no drive letter assigned to this particular device. Furthermore, when trying…
Windows for home | Windows 10 | Connect Phone and PC
1,736 questions
asked
2026-09-30T21:07:07.25+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 21%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
Snookred
31
Reputation points
commented
2026-10-02T03:35:04.24+00:00
Manoel Barros
23,275
Reputation points
Independent Advisor
1 answer
how to pair a landline phone
I have all the proper equipment. How to hook the landline to the wi-fi?
Windows for home | Windows 10 | Connect Phone and PC
1,736 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 11%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
1 answer
Photos App Problem
I do not see the Folders in my Photo Apps on my Laptop when I try and Import photos and videos off my IPhone. Can anyone help me with this? Thanks
Windows for home | Windows 10 | Connect Phone and PC
1,736 questions
asked
2026-09-26T18:06:48.6166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 1%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDC%3C/text%3E%3C/svg%3E)
Dennis Crocker
0
Reputation points
edited a comment
2026-09-27T20:25:10.93+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
90,550
Reputation points
Independent Advisor
3 answers
how do i transfer my google photos from my android phone to my hp to my laptop
how do i transfer my google photos from my android phone to my hp to my laptop
Windows for home | Windows 10 | Connect Phone and PC
1,736 questions
asked
2026-09-26T01:14:24.0966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 70%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
royalkarmaa
0
Reputation points
answered
2026-09-26T03:10:21.9266667+00:00
EmilyS726
277.8K
Reputation points
Independent Advisor
2 answers
why phone link won't work after windows update
Why phone link won't connect after windows update? Try repair reset terminate still nodifference
Windows for home | Windows 10 | Connect Phone and PC
1,736 questions
asked
2026-09-25T08:33:03.07+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 91%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERL%3C/text%3E%3C/svg%3E)
Russell L. Kirk
0
Reputation points
answered
2026-09-25T16:37:35.79+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 72%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESI%3C/text%3E%3C/svg%3E)
SD - IA
182.5K
Reputation points
Independent Advisor
3 answers
file transferrin issue
my phone is not connecting with data cable with pc please help
Windows for home | Windows 10 | Connect Phone and PC
1,736 questions
asked
2026-09-21T03:42:48.21+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 44%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERT%3C/text%3E%3C/svg%3E)
Rishi Tarav
0
Reputation points
answered
2026-09-21T05:07:37.1866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 52%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
Senthil kumar
2,995
Reputation points
2 answers
Computer with Win10 won't recognise mobile phone
I am wanting to transfer photos etc to my computer without having to email them to myself. When I connect my Motorola Edge 50 pro to my pc via USB i get a message saying that Windows 10 does not recognise the phone. Please can anyone advise me how to…
Windows for home | Windows 10 | Connect Phone and PC
1,736 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 28.999999999999996%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPM%3C/text%3E%3C/svg%3E)
2 answers
Can no longer sign in to Link to Windws
Another support rep on another question told me to remove my hotmail account on the phone. Now I can't logon to Link To WIndows app on my computer I keep trying to use the QR code but it says "No avilable sign-in for ink to Windows" I keep…
Windows for home | Windows 10 | Connect Phone and PC
1,736 questions
asked
2026-09-16T23:13:19.61+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 16%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
alan933
20
Reputation points
commented
2026-09-17T16:12:10.6666667+00:00
Manoel Barros
23,275
Reputation points
Independent Advisor
1 answer
Sending photos from my computer to my iPhone
I am still unable toReceive photos from my computer can you please walk me through the process?
Windows for home | Windows 10 | Connect Phone and PC
1,736 questions
asked
2026-09-14T16:30:51.95+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 87%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELS%3C/text%3E%3C/svg%3E)
LaTessa Smith
0
Reputation points
answered
2026-09-14T17:10:07.66+00:00
John Jefferson Doyon
90,550
Reputation points
Independent Advisor
2 answers
Internet conncetion failures
I cannot keep my internet connected. It keeps dropping my connection and then restarts.
Windows for home | Windows 10 | Connect Phone and PC
1,736 questions
asked
2026-09-03T23:56:24+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 92%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKS%3C/text%3E%3C/svg%3E)
Kelvin Schmeichel
0
Reputation points
answered
2026-09-04T00:50:52.12+00:00
EmilyS_726
34,015
Reputation points
Volunteer Moderator