Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,686 questions
1 answer
Purchase and billing
My wife Nancy Eskridge (Mac) had something temporary or limited (for a long time though) and tried to buy (or maybe was told by you to buy) a regular 365 package. But you guys were haywire and could not communicate. This was a couple of months ago. …
Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked
2026-11-02T14:41:46.9066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 96%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Rob Slocum
0
Reputation points
answered
2026-11-02T14:43:41.98+00:00
AI answer
1 answer
Microsoft Intune 401 Errors – RBAC, Autopilot, and Scope Tags
Hello everyone, I'm experiencing persistent 401 "You do not have access" errors in Microsoft Intune. Issues: Cannot create Autopilot deployment profiles or scope tags (buttons greyed out). Cannot create custom Intune RBAC roles (401…
Microsoft Security | Intune | Configuration
Microsoft Security | Intune | Configuration
Setting up and managing device configurations using Intune
2,229 questions
asked
2026-10-25T03:20:55.29+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 53%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAK%3C/text%3E%3C/svg%3E)
Ahmad Khalid Azizi
0
Reputation points
edited a comment
2026-11-02T13:45:08.4333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 89%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDA%3C/text%3E%3C/svg%3E)
Dimitrios Athanasopoulos
0
Reputation points
1 answer
Does MSDN Enterprise subscription support M365 package download
Does MSDN Enterprise subscription support M365 package download
Developer technologies | Visual Studio | Other
Developer technologies | Visual Studio | Other
A family of Microsoft suites of integrated development tools for building applications for Windows, the web, mobile devices and many other platforms. Miscellaneous topics that do not fit into specific categories.
5,858 questions
asked
2026-11-02T13:37:34.3033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 45%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Shahbaz Siddique
0
Reputation points
answered
2026-11-02T13:38:20.37+00:00
AI answer
1 answer
My 2021 license no longer works
My 2021 license suddenly does not work. I do not want to install Word 365. How can I get back to my 2021 license which I understand is still free. Updating is not important to me.
Windows for home | Previous Windows versions | Apps
16,401 questions
asked
2026-11-02T12:59:50.1233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 98%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESW%3C/text%3E%3C/svg%3E)
Sharon Wilson
0
Reputation points
answered
2026-11-02T13:08:42.5966667+00:00
AI answer
1 answer
Is it supported to remove the preinstalled .NET 6 Hosting Bundle from existing Windows Server 2022 Azure Marketplace VMs?
We are looking for Microsoft guidance regarding the supported remediation of .NET 6 Windows Server Hosting Bundle components on existing Windows Server 2022 Azure VMs. We have identified existing VMs deployed using the following Azure Marketplace…
Azure Virtual Machines
Azure Virtual Machines
An Azure service that is used to provision Windows and Linux virtual machines.
10,468 questions
asked
2026-11-02T12:54:27.0866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 49%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKK%3C/text%3E%3C/svg%3E)
Kishor kumar Reddy Akki
55
Reputation points
answered
2026-11-02T12:56:21.5233333+00:00
AI answer
1 answer
need a live support person
I need a LIVE SUPPORT AGENT regarding Microsoft 365 case #7110906682. This case was marked resolved on October 27, but the problem was NOT fixed. I have an active paid Microsoft 365 subscription, but my desktop Word, Excel, Outlook, and OneDrive…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,720 questions
asked
2026-11-02T12:55:23+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 72%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECF%3C/text%3E%3C/svg%3E)
Christel Floyd
0
Reputation points
answered
2026-11-02T12:56:13.2133333+00:00
AI answer
1 answer
issue regarding Region for the Open AI model access.
so i am trying to get a Azure Open AI embedding model for deployment the RAG based application in Azure and i face error about select different region again and again ?so anyone who is faced this issue and solve it? please Guide me.
Azure OpenAI in Foundry Models
Azure OpenAI in Foundry Models
An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.
5,120 questions
asked
2026-10-29T09:34:44.5033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 65%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAK%3C/text%3E%3C/svg%3E)
arpit kanani
0
Reputation points
commented
2026-11-02T12:45:32.1+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 88%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBS%3C/text%3E%3C/svg%3E)
Balantrapu Sreevishnu
90
Reputation points Microsoft External Staff
1 answer
why is my computer always getting settings changed ? family settings
I don't have a family! I live with my father who is 80. I am 53 I don't need your expertise , so why all these interruptions
Microsoft Security | Intune | Updates
Microsoft Security | Intune | Updates
Overseeing the deployment and compliance of software updates across managed devices using Intune
163 questions
asked
2026-11-02T12:22:17.8333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 57.99999999999999%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECM%3C/text%3E%3C/svg%3E)
chris meynell
0
Reputation points
answered
2026-11-02T12:23:05.31+00:00
AI answer
1 answer
how to proceed when Trojan:Win64/Malgent!MSR is Detected by Microsoft Defender Antivirus
Trojan:Win64/Malgent!MSR Detected by Microsoft Defender Antivirus how can this trojan be analyzed for payload and recovery?
Microsoft Security | Microsoft Defender | Other
Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
833 questions
asked
2026-11-02T12:11:28.9933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 67%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJA%3C/text%3E%3C/svg%3E)
Joel Andre
0
Reputation points
answered
2026-11-02T12:12:53.11+00:00
AI answer
1 answer
How to obtain a public trust identity for a company in Rwanda
A company wants to use Azure Artifact Signing (formerly Trusted Signing) to sign its Windows desktop security application for public distribution. Can a Rwanda-registered organization complete Public Trust identity validation and obtain a publicly…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,672 questions
asked
2026-11-02T11:38:10.9866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 24%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELI%3C/text%3E%3C/svg%3E)
Landrada Iradukunda
0
Reputation points
answered
2026-11-02T11:38:59.8666667+00:00
AI answer
1 answer
My recently opened hotmail account has been suspended ******@hotmail.com
Hi, I need to know as to why my suspended hotmail account was suspended and will it ever be active again, this account is for a business i am working with to develop Many thanks James
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,585 questions
asked
2026-11-02T11:35:35.2566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 92%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJI%3C/text%3E%3C/svg%3E)
James I
0
Reputation points
answered
2026-11-02T11:36:15.9466667+00:00
AI answer
1 answer
Azure for Students Verification Successful but Subscription Activation Failed
Hello Microsoft Support Team, I am a university student trying to activate Azure for Students. I successfully completed my academic verification using my university email and received the message “Congratulations! Your academic status has been…
Azure Cloud Services
Azure Cloud Services
An Azure platform as a service offer that is used to deploy web and cloud applications.
1,077 questions
asked
2026-11-02T10:57:27.57+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 12%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENA%3C/text%3E%3C/svg%3E)
Nouf Almutairi
0
Reputation points
answered
2026-11-02T10:58:28.38+00:00
AI answer
1 answer
Artifact Signing org identity validation - Verified ID "Share" fails with CosmosDB error
Organization Public Trust identity validation for Dynamic Tabletop Systems, LLC (US) is stuck in "Action Required." Identity Validation ID: 01c2bd8e-7897-4329-96a9-8355dac194d7 Region: East US The verification link opens correctly (signed in as…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,672 questions
asked
2026-10-11T11:13:25.8933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 95%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECC%3C/text%3E%3C/svg%3E)
Chuck C Giddens
15
Reputation points
commented
2026-11-02T10:37:19.6933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 4%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
Saravana Kumar D
170
Reputation points Microsoft External Staff
Moderator
1 answer
Urgent — First-time Azure Free Account registration rejected
Hello Microsoft Azure Team, I am a first-time Azure user from Thailand. I have never created an Azure subscription or used the Azure Free Trial. My registration repeatedly fails with the message "You're not eligible for an Azure free…
Azure Cloud Services
Azure Cloud Services
An Azure platform as a service offer that is used to deploy web and cloud applications.
1,077 questions
asked
2026-11-02T10:20:04.89+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 83%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWM%3C/text%3E%3C/svg%3E)
Werapat Malikhao
0
Reputation points
answered
2026-11-02T10:21:24.29+00:00
AI answer
1 answer
Identify Azure Account Associated with Recurring Monthly Charges
I previously used Microsoft Azure services with the $200 free credit offer on two separate accounts—one registered with my personal email address and the other with my work email address. However, I have recently noticed a recurring monthly charge of…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,686 questions
asked
2026-11-02T08:55:22.21+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 87%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESH%3C/text%3E%3C/svg%3E)
Sazid Hasan
0
Reputation points
answered
2026-11-02T08:56:44.9366667+00:00
AI answer
1 answer
Artifact Signing organization identity validation progress
Hello, I submitted an organization identity validation request on October 18 and completed the email verification and Verified ID steps. The portal currently shows InProgress. I have checked my inbox and spam folder for further instructions. Could you…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,672 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 45%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
1 answer
I am unable to give input
When I am speaking using microphone others unable to hear
Windows for home
Windows for home
A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.
75 questions
asked
2026-11-02T06:03:30.7866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 49%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJV%3C/text%3E%3C/svg%3E)
Janapareddy Vidya Varshini
0
Reputation points
answered
2026-11-02T06:04:37.4366667+00:00
AI answer
1 answer
How to book a slot for azure-900 certification -getting unexpected error while booking slot
I am encountering an error while trying to book a slot for the AZ-900 (Microsoft Azure Fundamentals) certification exam. please help me identify the reason for this issue and suggest how to resolve it?
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,742 questions
asked
2026-11-02T04:04:20.9533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 67%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDP%3C/text%3E%3C/svg%3E)
Divya Paliwal
0
Reputation points
edited the question
2026-11-02T04:08:44.6033333+00:00
TP
165.1K
Reputation points
Volunteer Moderator
1 answer
PL-900 Virtual Training Day discount not applied at Pearson VUE checkout
Hello Microsoft Support, I completed the Microsoft Power Platform Virtual Training Day: Fundamentals and received my confirmation email on September 20th stating I am eligible for a 50% codeless discount on the PL-900 exam. I am using the exact same…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,742 questions
asked
2026-11-02T03:44:49.2666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 71%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENP%3C/text%3E%3C/svg%3E)
Naw Phaw Phaw Eal
0
Reputation points
edited the question
2026-11-02T03:54:13.0866667+00:00
TP
165.1K
Reputation points
Volunteer Moderator
1 answer
User invitation failed: Insufficient privileges to complete the operation
"User invitation failed: Insufficient privileges to complete the operation despite being a Global Administrator with wide-open External Collaboration and Cross-Tenant settings." Current Diagnostics: Account Role: Global Administrator / User…
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
4,130 questions
asked
2026-11-02T03:19:58.2466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 51%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAU%3C/text%3E%3C/svg%3E)
Auzre user
0
Reputation points
answered
2026-11-02T03:20:56.59+00:00
AI answer