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1 answer

Speak to a LIVE person about my Microsoft Outlook account

Can't sign into my Microsoft account. Would like to speak to LIVE person in Support.

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-01-29T03:21:22.6166667+00:00
Christopher Janney 15 Reputation points
commented 2026-09-15T12:05:54.9+00:00
Anna Vassilian 0 Reputation points
1 answer

Virtual Training Day Discount not working!

Hello All, I attended the Microsoft Azure Virtual Training Day: Fundamentals last week, April 16 and 17, 2026. I also got the post event email, and it says now I am eligible for 50% discount for the exam and it will be applied automatically. When I try…

Community Center | Not monitored
asked 2026-04-23T20:42:51.4733333+00:00
ISHAN VAGHASIA 5 Reputation points
commented 2026-09-15T11:35:52.57+00:00
Divya Yadav 0 Reputation points
1 answer

Where data is processed and stored when using an Azure AI Foundry Global Deployment.

Hello Microsoft Team, We would like to confirm where data is processed and stored when using an Azure AI Foundry Global Deployment.   Background Our service is hosted entirely in Japan regions, except for Azure AI Foundry. For Azure AI Foundry, we are…

Azure OpenAI in Foundry Models
Azure OpenAI in Foundry Models

An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.

5,015 questions
asked 2026-09-15T09:38:21.08+00:00
Li, Linlin/李 琳琳 0 Reputation points
answered 2026-09-15T09:38:36.1666667+00:00

AI answer

1 answer

Urgent Help Required – Microsoft for Startups Credits Showing as Already Redeemed

Dear Microsoft for Startups Support Team, I am reaching out regarding an issue with my Microsoft for Startups application and Azure credits. I recently applied for the Microsoft for Startups offer through YC/Bookface and redeemed the offer using the…

Azure | Azure Startups
Azure | Azure Startups

Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.

1,683 questions
asked 2026-09-15T09:21:03.6533333+00:00
sagar gupta 0 Reputation points
edited the question 2026-09-15T09:30:45.5466667+00:00
Doris V 1,700 Reputation points Microsoft External Staff Moderator
1 answer

Our Hardware Program is active, EV certificate is verified, but you get "Account Deactivated" with Correlation ID: 48869192-3d9a-45d8-b254-e2c22874618e

Our Hardware Program is active, EV certificate is verified, but you get "Account Deactivated" with Correlation ID: 48869192-3d9a-45d8-b254-e2c22874618e

Microsoft Partner Center | Other
asked 2026-09-15T09:28:51.21+00:00
admuser 0 Reputation points
answered 2026-09-15T09:29:04.77+00:00

AI answer

1 answer

How get certified in Microsoft Certified: AI Transformation Leader

How to get certified as a Microsoft Certified: AI Transformation Leader

Community Center | Not monitored
asked 2026-07-28T10:16:40.29+00:00
Clement Mboma 0 Reputation points
commented 2026-09-15T08:31:00.4333333+00:00
Tee jsaa 0 Reputation points
1 answer

Azure hub and spoke, Firewall with DNS proxy using default DNS

Hello, we have this setting: Azure hub and spoke, Firewall with DNS proxy using default DNS, spoke vnets that point to the Firewall ip. We have private dns zones with virtual network links to the hub. We have private dns resolver with indbound and…

Azure DNS
Azure DNS

An Azure service that enables hosting Domain Name System (DNS) domains in Azure.

916 questions
asked 2026-09-15T07:53:19.9133333+00:00
Andrea Pasquino 40 Reputation points
answered 2026-09-15T07:53:39.99+00:00

AI answer

1 answer

Subscription issue for Azure Databricks

My subscription overview shows I have $180.11 promotional credit remaining and is Active. However, Azure Databricks refuses to start any cluster and reports that my available credits are exhausted. Other Azure resources such as Storage Account, SQL…

Azure Databricks
Azure Databricks

An Apache Spark-based analytics platform optimized for Azure.

3,022 questions
asked 2026-07-23T07:51:06.5566667+00:00
Urja Mehta 5 Reputation points
edited a comment 2026-09-15T06:04:51.1366667+00:00
Pablo V 0 Reputation points
1 answer

chat with live support

My comcast.net email is linked with the Outlook app and calendar on my pc. The calendar was not syncing with my iphone so I deleted Outlook and attempted to reinstall. Now I cannot access my email on my iphone. To find that while my comcast.net email…

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2026-09-14T19:15:55.4733333+00:00
Lori McCloskey 0 Reputation points
commented 2026-09-15T05:52:59.54+00:00
Hornblower409 15,140 Reputation points
1 answer

My Authenticator no longer works

Hi, I recently changed phones and I can no longer use the Authenticator app to access my account on my iPad. I also can’t use any of the other verification tools for some reason. When I try to “fix” the authentication app I get the message seen in the…

Microsoft Security | Microsoft Authenticator
asked 2026-09-14T20:06:20.8233333+00:00
Sarah Canavan 0 Reputation points
answered 2026-09-14T20:06:43.9533333+00:00

AI answer

1 answer

Unable to save Excel documents

This morning I was unable to save my Excel documents and was told to download Microsoft 365, I did and am still unable to save alterations to my spread sheets.

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-09-14T19:22:06.7033333+00:00
Nairn Martin 0 Reputation points
commented 2026-09-14T19:57:20.84+00:00
EmilyS726 267.8K Reputation points Independent Advisor
1 answer

Is there security you sell for protection

Is there security u sell ? I recently got my Hotmail hacked where they got access to remand credit cards and mileage points

Microsoft Security | Microsoft Defender | Other
asked 2026-09-14T19:12:57.6766667+00:00
sally guajardo 0 Reputation points
answered 2026-09-14T19:13:09.67+00:00

AI answer

1 answer

access outlook with Microsfot 365

The account which was recently renewed shows the worng email address

Outlook | Web | Outlook.com | Email
asked 2026-09-14T16:13:27.8833333+00:00
Ted Bernert 0 Reputation points
commented 2026-09-14T16:46:20.4666667+00:00
John Jefferson Doyon 87,640 Reputation points Independent Advisor
1 answer

I need assistance paying an outstanding Azure invoice and regaining access to my Azure subscription.

Hello, I need assistance paying an outstanding Azure invoice and regaining access to my Azure subscription. My invoice is showing a Locked status, and the Azure portal does not give me a normal Pay now or Settle balance option. My Azure subscription also…

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

4,986 questions
asked 2026-09-14T14:35:38.59+00:00
Shawn Smith 0 Reputation points
edited the question 2026-09-14T14:40:40.3533333+00:00
Daniel-Vo 6,450 Reputation points Microsoft External Staff Moderator
1 answer

Deactivate DSPM for AI - Communication Compliance policy

Hello, It seems that a Communication Compliance policy was created accidentally by me (Purview Admin) while exploring the page DSPM for AI policies recommendations page. Could be one of the "One-Click policies" (DSPM for AI: Unethical…

Microsoft Security | Microsoft Purview
asked 2026-09-14T14:33:09.1233333+00:00
Nancy Daniel 20 Reputation points
answered 2026-09-14T14:33:21.8633333+00:00

AI answer

1 answer

Impossible to log in to my account, I don’t receive any code on Authenticator

Hello, Impossible to connect to my Microsoft 365 account, I never receive the code on Authenticator and there is no other methods to connect. Thank for your help

Microsoft Security | Microsoft Authenticator
asked 2026-09-14T13:02:00.25+00:00
Michel TECHY 0 Reputation points
answered 2026-09-14T13:02:20.3466667+00:00

AI answer

1 answer

I didn't realize Log Analytics was on and suddenly have this huge pending charge that would exceed my budget.

New to Azure and I didn't realize Log Analytics was active and growing, now I have a huge pending cost that exceeded my $100 monthly budget 4x over just for logging. Other than that, everything is working great. Tried contacting support, can't figure…

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

4,986 questions
asked 2026-09-14T12:16:56.1566667+00:00
Haken 0 Reputation points
answered 2026-09-14T12:17:13.6866667+00:00

AI answer

1 answer

How I can properly get my student status verified so I can pass azure 900 exam with discount?

I cant see any related to certification/student verification parameter, and when I try to register for exam in Pearson, it doesnt have discounted price

Community Center | Not monitored
asked 2026-03-05T12:28:36.75+00:00
Oleksii Bahmet 25 Reputation points
commented 2026-09-14T10:56:51.6066667+00:00
Adrian Alemany Martinez 0 Reputation points
1 answer

Indirect Reseller

I received an email on the 30th June stating I was not meeting the min requirements, then on the 2nd July revived the below, so I ignored the mail as advised, however I've now had one telling me I have 30 days... can someone advise what actions are…

Microsoft Partner Center | Other
asked 2026-09-14T10:32:42.7733333+00:00
Sean Callaghan 0 Reputation points
answered 2026-09-14T10:33:00.52+00:00

AI answer

1 answer

I have been waiting for 7 days for Identity Verification

Artifact Signing organisation identity validation stuck In Progress I submitted an Artifact Signing Public Trust organisation identity validation more than seven days ago. The validation remains in the In Progress state and I have not received any…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,279 questions
asked 2026-09-14T09:15:21.14+00:00
Adrian Smith 0 Reputation points
commented 2026-09-14T09:18:11.75+00:00
Adrian Smith 0 Reputation points