Outlook requires updates before it can start

C Desser 1

Our organization uses Outlook 2016, recently a number of staff have been receiving this error message stating that Outlook is out of date and cannot start. I've clicked the learn more link and it does not offer much assistance. Would anyone know if we are able to find a KB update file for this to remedy the issue?

Ruben Amaro 36 Reputation points

2022-06-02T23:43:49.873+00:00

I FOUND THE ANSWER!!! If using windows 11 follow these steps:

System - About Your PC - Windows Update - Advanced Options - The click on where it says "receive updates for other Microsoft products" - The go back to previous screen and click "Check for Updates"

After a quite some time you'll see a number of updates, most of them related to outlook. Make sure they all download and say pending restart. Do not make the mistake of hitting restart when some updates are still pending. Scroll down and make sure ALL of them say pending restart. Once your computer reboots you should be good to go.

Hope this helps!

**If you're using windows 10 I don't know the exact steps, but you should be able to follow this with similar steps.
Kalpesh Hegde 11 Reputation points

2022-06-04T13:02:50.64+00:00

Worked for windows 10 too, Thanks RubenAmaro-8905
Fahru Reza 11 Reputation points

2022-06-08T07:05:10.507+00:00

Did you already try update KB ?

https://www.microsoft.com/en-us/download/details.aspx?id=56064
Dan Maxian 1 Reputation point

2022-09-21T17:29:47.1+00:00

can confirm works on Win10 too !
Anand chavan 5 Reputation points

2023-02-24T13:14:00.8333333+00:00

Security Update for Microsoft Outlook 2016 (KB4011162) 64-Bit Edition helped to fix the issue. Thanks Fahru Reza

8 answers

Robert Sparnaaij [MVP] 18,416 Reputation points MVP Volunteer Moderator

2024-03-12T09:58:33.28+00:00

@Thilan Hewage

The solution is to install updates. That build number indicates the release version of Outlook/Office Volume License is installed without any updates applied. A later build number is required for compatibility with you version of Windows 10 and/or Exchange.

Depending on the update environment of your company, it generally is sufficient to enable Windows Update to also install updates for other applications as already indicated above.

You can find step-by-step instructions with screenshots here;
Not getting Office updates via Windows Update

Regardless of the error, you should apply updates anyway, as you're currently missing about 8 years worth of security updates as well. Once you've applied all updates, your build number should be 16.0.5430.1000 or higher.
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Thilan Hewage 0 Reputation points

2024-03-12T10:48:14.1133333+00:00

Thank you @Robert Sparnaaij [MVP]
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Thilan Hewage 0 Reputation points

2024-03-12T08:17:54.9266667+00:00

I received a warning message today which indicates that the issue still persists. The laptop is newly installed with Windows 10 and Office 2016. I am wondering if Microsoft has come up with a proper solution for this issue yet. I noticed that this problem was first reported in 2022, but it seems that there is still no proper solution available.
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Kevin Pas 1 Reputation point

2022-07-19T10:10:34.603+00:00
Hi,

I am currently facing the same issue..

We tried a few things;
1. Click away the message > File > Office Account > Update options > Update
  There is no update.
  
  Install the update below
  https://www.microsoft.com/en-us/download/details.aspx?id=102753
  The update doesn't work, it says it can't detect it
We are going to try this: Settings - Update & Security - Windows Update - Advanced options > receive updates for other Microsoft products
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Outlook requires updates before it can start

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