Is Microsoft Experiencing an Outage

Sunda Liparoto 0 Reputation points
2026-11-12T18:02:51.9+00:00

Many of my co-workers have been kicked out of outlook and unable to get back in. Is there an outage of some sort?

Outlook | Web | Outlook on the web for business | Email

19 answers

Sort by: Most helpful
  1. private- 5 Reputation points
    2026-11-13T02:12:52.41+00:00

    I have also been experiencing serious problems accessing and using my Hotmail account since 13 November 2026 (Australian time).

    I understand that Microsoft has acknowledged a widespread Outlook service disruption affecting thousands of users worldwide.

    The problems I am experiencing include:

    • I receive a "Failed to fetch" error.
    • I am now also receiving HTTP Error 503 – Service Unavailable when attempting to access https://outlook.live.com/mail/.
    • Outlook takes an extremely long time to load, and now I cannot log in at all.
    • I cannot receive emails.
    • I cannot send emails. When I try, I receive the following error message: "Couldn't send this message. There was a problem with this message. Try again later."
    • I have also received NetworkError and ServerError messages when trying to access Outlook.

    My internet connection is working normally, and other websites are operating without problems.

    I have also found news reports among countless online (and now Television) confirming the same widespread Outlook outage.

    I am concerned that these problems are affecting many Hotmail and Outlook users, preventing people from accessing important emails and using their accounts normally.

    I appreciate Microsoft providing Hotmail as a free email service, and I sincerely hope these issues will be resolved as soon as possible.

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments No comments

  2. Executive Director 0 Reputation points
    2026-11-13T01:33:01.56+00:00

    When will we recover access to emails? I have not received a single one since 10:14 am EST and I cannot see any of those I sent until 1:13pm in the Sent Items folder, nor in the Drafts, nor in the Outbox. I am worried that they disappeared.

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments No comments

  3. Roebe Ta 1,840 Reputation points Independent Advisor
    2026-11-13T10:56:01.6766667+00:00

    Hi everyone,

    According to Microsoft's latest notification, recovery efforts are progressing in phases across the affected Microsoft 365 infrastructure. Global telemetry and customer reports indicate gradual improvements across several services. However, service availability remains inconsistent, and system capacity has not yet fully returned to normal levels.

    Microsoft continues to implement network and traffic-management measures to stabilize the affected services. To protect email delivery during recovery, Microsoft is prioritizing the processing of email queues and backlogs. Additionally, the email timeout window has been extended to 48 hours to help preserve delayed messages.

    Microsoft has confirmed that there is currently no evidence of malicious activity associated with this incident.

    Microsoft will continue the recovery efforts until full mitigation is achieved and will provide a comprehensive Post-Incident Report covering the root cause and preventive measures once the incident is resolved.

    Thank you for your patience and understanding.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments

  4. KD S 0 Reputation points
    2026-11-13T01:27:11.1633333+00:00

    I experienced a problem at work with a red exclamation point showing in the Outlook icon in the task bar. Now at home I'm unable to access my personal Outlook mail account.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments

  5. German B 0 Reputation points
    2026-11-13T00:27:57.2633333+00:00

    queria saber cuando se volvera a restablecer el mail de hotmail,com

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.