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OneDrive works okay for a few days then fails to find the OneDrive on SPO folder. Try again does not work and set up OneDrive often fails and I go round in circles. How do I fix this and stop it happening again?
A Microsoft file hosting and synchronization service.
Moving my 2 largest files (Access databases - both about 73MB) out of the OneDrive folder appears to have solved the problem.
Note : I am not a Microsoft employee and the responses are based on experiences and best effort.
Hi Grimble,
Thanks fo the updates.
This is going to need some understanding.
You have a personal Microsoft Account.
Personal Microsoft Accounts do not get Sharepoint.
Sharepoint is only available on Corporate tenants.
Personal Microsoft Accounts can be added as guests to a Corporate tenant.
What you are describing as OneDrive on the SPO Folder is likely a Folder sitting in someones Sharepoint, where you (your personal account) are added as a guest.
It is quite likely that you are able to access this over a browser with no issues at all. However when you are syncing, the sync can break from time to time.
The reasons for this are Conditional Access and Data Governance. (to keep things simple)
The is probably rules in place on the corporate tenant requiring guest accounts to verify themselves at particular intervals or in particular conditions. These are the times when the sync breaks and you are facing the issues.
As Thomas4-N has mentioned above, If you fidn that the problem is no there when you don't link, then you can choose to not link it if you are fine with uploading and downloading over a browser.
However if you need the convenience of using FIle Explorere instead of a browser, then Sync it when you need and when you know you are not going to use it for a while, then stop the sync (for the folders).
The way to identify the sync you want to stop is pretty simple.
Your Personal OneDrive will show as a White Cloud icon in your system tray.
Your sync to the Business FOlder will show as a Blue Cloud icon. To stop the sync temporarily, simply right-click on the blue cloud icon and select Stop/Pause Sync.
If this works for you, please Mark is as an Accepted/Resolved, so that it can aid others as well
If some part has worked, please add additional notes, so that I(Community) can provide additional support based on additional information.
Aaron, thanks again. Unfortunately, most of what you wrote went over my head - I know little of what goes on behind the scenes. You mention Sharepoint - I don't know what that is. As far as I am aware, I have never shared any files or folders with anybody, ever. If I check the properties/sharing of any folder, it says Not shared. For files, right clicking on them gives an option to Share (never used it), but there doesn't seem to be anything about sharing files in properties. On the rare occasion I need someone to have a copy of a document, I email it to them. I don't collaborate with anybody, and I don't sync my devices (I only have this computer where I do my serious (personal) work - I'm retired and just amuse myself) and an iPhone which is mostly used for texting friends. I'm not aware of how I could have become a guest on someone else's device.
I believe Thomas4-N is convinced I only have a Personal account (which I'd like to agree with, having never set up a work or school account). The fact I don't have a Blue cloud icon, only a white one, would seem to confirm that. though that hasn't stopped OneDrive sign in telling me I have two accounts for the entered email address and asking which one I want to sign in to. As stated before, I only ever answer Personal. This still puzzles me!
If had to guess (not having used it before), if I access my OneDrive documents on the web, that is connecting to my documents in the cloud and if I edit them, the updated document will then download to my PC (I always check the option to make my documents available on my computer). I only edit my documents on my computer.
With regard to syncing, I actually keep all my documents on drive D:, separate from Windows and all the programs (plus the browser and Outlook) on drive C:. Only when I've finished working on them on drive D: do I copy them to OneDrive so there is not a lot of syncing going on (sounds like a good title for a song!). It would be easy for me to switch syncing off nearly all the time and just enabling it so the updated documents I copy to OneDrive can upload. I would like to hold off on doing that for a little while so that I can see if moving my two 'large' databases out of OneDrive will stabilise the issue.
Aaron,
It's been over a week now with no OneDrive problems. I think moving my 2 large databases out of OneDrive has solved the problem. Thanks for your input though.