OneDrive for Mac: new-file uploads loop forever after a quiet period; editing any existing synced file clears it

Ulvi Yurtsever 15 Reputation points
2026-09-11T02:21:04.02+00:00

Environment: OneDrive for Mac (App Store version), macOS 26.6.2, Apple Silicon MacBook Pro, personal account.

Symptom: After OneDrive has had no edits to existing files for a while (observed at about 14 and 21 minutes), the next new file added to OneDrive never finishes uploading. Sync Activity shows it retrying endlessly, and files added afterward queue behind it.

What clears it:

  1. Appending one line to any already-synced file (echo x >> existing.txt). The stuck file uploads within a minute or two.
    1. Quitting and restarting OneDrive, but the next new file gets stuck again.
  2. Reproduction (2026-09-10):
    1. Append a line to an already-synced file, then within 10 seconds create a new 5 KB file. It uploads normally.
      1. Leave OneDrive idle for 21 minutes (no activity in Sync Activity), then create a new 5 KB file. It gets stuck, retrying.
        1. Append a line to an already-synced file. The stuck file uploads immediately.
      2. Ruled out: file type, content, and size (a PDF, an edited Excel file, and random 5 KB and 90 KB files were all affected); extended attributes (an attribute-free copy also got stuck); a single folder; invalid file names. The problem persisted through an OneDrive App Store update and a full OneDrive reset, over several days.
Microsoft 365 and Office | OneDrive | For home | MacOS

6 answers

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  1. Paweł Czyżyk 0 Reputation points
    2026-10-09T07:58:28.1066667+00:00

    I can confirm that I am experiencing exactly the same issue with OneDrive on my Mac Studio (Apple Silicon).

    System: macOS 27.0.1 OneDrive version: 26.168.0830.0006

    New files added to my OneDrive folder are not automatically uploaded to the cloud. Synchronization only resumes after I manually pause and resume OneDrive syncing.

    The problem also occurred on macOS 26, so it is not specific to macOS 27.

    This is a recurring issue and makes OneDrive unreliable, as files may remain unsynchronized without any clear warning.

    Microsoft, could you please acknowledge this issue and provide information about a possible fix?

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