we are facing issue in excel 2026, 2019 and 2021 copy 7 paste issue

Question

we are facing issue in excel 2026, 2019 and 2021 copy 7 paste issue

Saddiq Basha 25

we are facing issue in excel 2026, 2019 and 2021 copy 7 paste issue how to resolve

Franco gobb 10 Reputation points

2026-09-10T20:53:55.2333333+00:00

Hello, facing this issue in Excel Office 2016 right after the latest updates, so I decided to uninstall Office 2016 and replace with office 2019 and the issue persists. As I moved to Office 2019 I cannot uninstall KB5002914 because office 2016 has been removed but the effects of KB5002914 are still there.

Issues are:

-CUT & PASTE of the cell(s): works

-Copy & Paste of the cell(s): DOES NOT work

-After selecting a cell for Copy and Paste, the borders of the cell keep on blinking and ESC no longer works

-Copy and paste of the content of a cell works

Please advice.
JeseminQH 600 Reputation points Independent Advisor

2026-09-11T07:09:59.27+00:00

Hi @Franco gobb

According to the Microsoft support article, the paste issue has been documented as affecting Excel 2024, 2021, 2019, and 2016. The article indicates that the issue is being investigated and will be updated when more information becomes available: Description of the security update for Excel 2016: September 08, 2026 (KB5002914)

Since uninstalling KB5002914 did not resolve the issue in your case, you may consider submitting feedback through Excel like I suggested and monitoring the support article for any further guidance or updates.

Please note that I am a fellow community member and do not have access to Microsoft’s internal investigation or update schedule. Thank you for your feedback and understanding.
David Johnson 0 Reputation points

2026-09-12T15:45:39.3833333+00:00

I am on MSOF 2024 LTSC Version: 16.0.17932, and I am experiencing all the above. I may add that pressing CTRL+D, it does not copy down. I've notice the only work around for me is to CTRL+C, then right click on the cell with the mosue and paste via Formula then it work. I've also notice that if you do CTRL+C, then press ESC right after, it cancels it out as it should, but if you do a CTRL+V after doing CTRL+C, it some how get glitch, cells remain in Dotted line (like waiting for cell to be paste) then its when pressing ESC wont work, you have to press CTRL+C then press ESC to clear that out.

The CTRL+X, CTRL+z, does not work for me.. Maybe because if the version I have.

this is very annoying since I do a lot of CTRL+D in my workbook.. :(

Hope this gets fixed soon...
KristianneMari 0 Reputation points

2026-09-14T01:49:19.31+00:00

we just go to the root folder where excel.exe is located and paste the file of working excel.exe, from another pc.

9 answers

Your answer

Franco gobb 10 Reputation points

2026-09-10T20:53:55.2333333+00:00

Hello, facing this issue in Excel Office 2016 right after the latest updates, so I decided to uninstall Office 2016 and replace with office 2019 and the issue persists. As I moved to Office 2019 I cannot uninstall KB5002914 because office 2016 has been removed but the effects of KB5002914 are still there.

Issues are:

-CUT & PASTE of the cell(s): works

-Copy & Paste of the cell(s): DOES NOT work

-After selecting a cell for Copy and Paste, the borders of the cell keep on blinking and ESC no longer works

-Copy and paste of the content of a cell works

Please advice.
JeseminQH 600 Reputation points Independent Advisor

2026-09-11T07:09:59.27+00:00

Hi @Franco gobb

According to the Microsoft support article, the paste issue has been documented as affecting Excel 2024, 2021, 2019, and 2016. The article indicates that the issue is being investigated and will be updated when more information becomes available: Description of the security update for Excel 2016: September 08, 2026 (KB5002914)

Since uninstalling KB5002914 did not resolve the issue in your case, you may consider submitting feedback through Excel like I suggested and monitoring the support article for any further guidance or updates.

Please note that I am a fellow community member and do not have access to Microsoft’s internal investigation or update schedule. Thank you for your feedback and understanding.
David Johnson 0 Reputation points

2026-09-12T15:45:39.3833333+00:00

I am on MSOF 2024 LTSC Version: 16.0.17932, and I am experiencing all the above. I may add that pressing CTRL+D, it does not copy down. I've notice the only work around for me is to CTRL+C, then right click on the cell with the mosue and paste via Formula then it work. I've also notice that if you do CTRL+C, then press ESC right after, it cancels it out as it should, but if you do a CTRL+V after doing CTRL+C, it some how get glitch, cells remain in Dotted line (like waiting for cell to be paste) then its when pressing ESC wont work, you have to press CTRL+C then press ESC to clear that out.

The CTRL+X, CTRL+z, does not work for me.. Maybe because if the version I have.

this is very annoying since I do a lot of CTRL+D in my workbook.. :(

Hope this gets fixed soon...
KristianneMari 0 Reputation points

2026-09-14T01:49:19.31+00:00

we just go to the root folder where excel.exe is located and paste the file of working excel.exe, from another pc.

Answer 1

EmilyS_726 29,200 Volunteer Moderator

This is a known issue due to a recent update. See article https://support.microsoft.com/en-us/servicing/office/hotfix/excel/5002914

For now, two options as workaround.

Please type cmd in the search on the taskbar. Don't press enter key yet. Instead, choose "run as administrator" to launch Command Prompt.

Then run this command (for Office 2016)

"C:\Program Files\Common Files\Microsoft Shared\OFFICE16\Oarpmany.exe" /removereleaseinpatch "{90160000-0012-0000-1000-0000000FF1CE}" "{27882596-A8ED-4382-9C71-6CD2DD19F732}" "1033" "0"

For 2019

"C:\Program Files\Common Files\Microsoft Shared\ClickToRun\OfficeC2RClient.exe" /update user updatetoversion=16.0.10417.20197

For 2021

"C:\Program Files\Common Files\Microsoft Shared\ClickToRun\OfficeC2RClient.exe" /update user updatetoversion=16.0.20326.20132

The command is to remove the latest update, which is causing this issue.

Or

Use Ctrl+X (cut), then use Ctrl+Z to re-add the data, then use Ctrl+V after that. this can be a workaround.

CHRISTIAN JONES 0 Reputation points

2026-09-12T05:35:40.87+00:00

Activating Windows + V helped
David Johnson 0 Reputation points

2026-09-12T15:48:21.82+00:00

what about for MSOF 2024 LTSC Version: 16.0.17932.20976 is there a way I can revert to previous version with CMD?
EmilyS_726 29,200 Reputation points Volunteer Moderator

2026-09-12T15:55:05.73+00:00
@David Johnson

For the 2024 LTSC version, try this

"C:\Program Files\Common Files\Microsoft Shared\ClickToRun\OfficeC2RClient.exe" /update user updatetoversion=16.0.17932.20910
Kiška Tomáš 5 Reputation points

2026-09-14T06:03:26.53+00:00

for O2019 ver 16.0.10417.20208 fixed this on Sep 12
mohamed hakimy 0 Reputation points

2026-09-16T11:03:53.9633333+00:00

Dear Sir,

I copied

"C:\Program Files\Common Files\Microsoft Shared\OFFICE16\Oarpmany.exe" /removereleaseinpatch "{90160000-0012-0000-1000-0000000FF1CE}" "{27882596-A8ED-4382-9C71-6CD2DD19F732}" "1033" "0"

And pasted into command program its coming with program is not recognised, there is already c:\windows\system32> Do i have to type command after this ? Plz help . My office is 2016.

Answer 2

Richard Wells 0

Workaround solution:

Discovered this bug on my Windows 11 Desktop running Microsoft Office LTSC Professional Plus 2021 this morning. After playing around with Excel Copy and Paste, I can confirm that:

Generic pasting within a cell works (Ctrl + C to copy and Ctrl + V)
Explicit numeric pasting ALSO works (Ctrl + Alt + V, then press V and hit Enter)
Explicit formula pasting ALSO works (Ctrl + Alt + V, press F for formulas, and hit Enter)

Not an ideal solution, but works for what I need to do in Excel until they get it fixed.

0 comments

Answer 3

Kiška Tomáš 5

for me the issue is on Office 2019 64bit build ver 16.0.10417.20207

I was able to revert to previous build by running:

"C:\Program Files\Common Files\Microsoft Shared\ClickToRun\OfficeC2RClient.exe" /update user updatetoversion=16.0.10417.20197

also 32bit office seems to be without issue

Fernando Cardinale 0 Reputation points

2026-09-17T15:28:00.53+00:00

Funciona

Answer 4

JeseminQH 600 Independent Advisor

Hi @Saddiq Basha,

Based on the information provided in the Microsoft support article, an issue causing the paste operation to fail has been identified in Excel 2024, 2021, 2019, and 2016. The article notes that the issue remains under investigation and that additional details will be published as they become available: Description of the security update for Excel 2016: September 08, 2026 (KB5002914)

In the meantime, you may consider rolling back the update, if possible, to see whether it helps. As previously suggested, you may also submit feedback through Excel to ensure that your experience is reported. I will continue to follow the support article and update this thread should any relevant announcements or further guidance become available.

Please note that I am a fellow community member and cannot provide a timeframe for when the issue may be resolved.

HWG 0 Reputation points

2026-09-13T00:16:06.7+00:00

Here is what I am seeing on Office 2024 LTSC... If i have a simple sheet in a file regular cut and paste (cntl-C / cntl-V) and formula dragging works. In the same file, I have some more complex sheets (e.g. 28 columns x 48 rows with most being math formulas) where cntl-C / cntl-V and formula dragging doesn't work. The work arounds mentioned above cntl-x / cntl-z and subsequent cntl-v's work and others work on the more complex sheets. Thanks for everyone's help and hope they release a fix soon.

One Note: I tried some of the CMD prompt suggestions under administrator and didn't have any success.
EmilyS_726 29,200 Reputation points Volunteer Moderator

2026-09-13T00:55:23.4133333+00:00
@HWG For 2024 LTSC, you need to use this command, make sure you copy the entire command, including the quotation at the beginning of the command.

"C:\Program Files\Common Files\Microsoft Shared\ClickToRun\OfficeC2RClient.exe" /update user updatetoversion=16.0.17932.20910

Answer 5

For Excel copy/paste issues on Windows, use this troubleshooting path:

Check the paste target size and shape
- If the copied range and paste range do not match, paste can fail.
- Either select only the top-left destination cell before pasting, or select a destination range with the exact same number of rows and columns as the copied data.
Make sure the destination has enough columns
- If pasting wide data, insert additional columns first, then paste again.
Check cell format when pasting large amounts of data
- If large pasted content fails, make sure the destination column format matches the source data format.
- In Excel, select the column, go to Home > Number Format, and choose the matching format.
If Paste Special is missing or not working
- Go to File > Options > Advanced.
- Under Cut, copy and paste, make sure Show Paste Options button when content is pasted is enabled.
Test for add-in conflicts
- Third-party add-ins can block or interfere with copy/paste.
- Start Excel in Safe Mode:
  - Find the Excel icon.
  - Press and hold CTRL and double-click Excel.
  - Select Yes to open in Safe Mode.
- If copy/paste works in Safe Mode, disable add-ins one by one until the conflicting add-in is found.
Close web browsers and try again
- Browser processes can conflict with Paste Special in some cases.
- Close all browser windows, then test paste again.
Avoid using multiple Excel instances for copy/paste
- If files are open in different Excel instances, Excel may not use its internal paste functionality correctly.
- Open both workbooks in the same Excel instance and try again.
- This is especially important if Paste Special options such as Formulas, Values, or Formats are unavailable.
If automation or add-ins use clipboard operations
- Running multiple Excel instances in parallel while add-ins or automation perform clipboard copy/paste can cause errors or crashes.
- Avoid parallel Excel instances for clipboard-based tasks. If possible, use methods that do not rely on the clipboard.

If the issue is happening after an update and even basic cut/copy/paste fails in the same workbook, an Online Repair of Office was suggested in a similar case.

References: