macOS 12.7.6 OneDrive

Anonymous
2024-11-22T14:42:14+00:00

Hi, I have a. 2017 MacBook Air and hence use the OS 12 versions. I’ve recently found that OneDrive no longer works and based on other posts here, this seems to be a common problem caused by OneDrive updating to versions that no longer support my OS. I’ve moved the OneDrive app from the Application to Trash folder and downloaded a version based on links I”ve seen in other posts. When I run the installer though, I get the following error. Any suggestions please?

Microsoft 365 and Office | OneDrive | For home | MacOS

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2024-11-23T09:27:23+00:00

Dear Nikhil Sarna,

Hello! Welcome to the Microsoft Community. I'm glad to be able to assist you. If I misunderstand your question, please let me know promptly.

I understand that you have encountered some problems when using OneDrive. Due to the system version problem, you have to use the old version of OneDrive, but you encounter an error when installing it. I understand the trouble this problem has caused you, and I will try my best to help you solve it.

Regarding the news that OneDrive no longer supports the lower version of IOS system, this news is indeed correct. The minimum version required for the latest update of OneDrive to run is macOS 13.

Here is the official document on this issue: OneDrive release notes - Microsoft Support

I'm not sure which thread you got this old version of OneDrive installation package from. However, we can also provide you with an old version of OneDrive offline installation package. You can try it to see how it works.

https://oneclient.sfx.ms/Mac/Installers/23.054.0313.0003/universal/OneDrive.pkg

Please delete the previous OneDrive before installing. If you get any results, please let me know.

I hope the above information is helpful. If you have any progress or questions, please let me know. Sorry, my next reply will be late, but I will keep following up.

Best Wishes

Pyke.D | Microsoft Community Support Specialist

Was this answer helpful?

20+ people found this answer helpful.
0 comments No comments

15 additional answers

Sort by: Most helpful
  1. Anonymous
    2025-04-23T15:35:22+00:00

    Hello Pyke,

    I have the same problem and trying so solve it since hours. I downloaded the file you mentioned but as soon as I installed the file the icon is greyed out and I can't open the program.

    Would be great if you can help, otherwise I have to choose a different program.

    Thanks!

    Markus

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2025-04-22T04:48:26+00:00

    I was able to get the OneDrive client to work but ever since the client stopped working the other week… those files did not sync. Does anyone have any idea where OD stores the local copy of files? Thanks.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2025-04-16T14:24:33+00:00

    GRACIAS ME HAS AYUDADO MUCHO.... POR QUE ME PASABA LO MISMO MI MAC ES 2016

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2025-02-12T03:29:58+00:00

    its works , download and install the pkg offline , then onedrive works on mac os 12

    Was this answer helpful?

    0 comments No comments