My business is suddenly receving error 4usqa and code 3399614475 in Outlook

Anonymous
2025-05-10T10:24:25+00:00

We have 16 Users. 2 are fine, and the rest of us are facing issues..

Correlation Id: 285dede2-d1ae-442b-b0af-8362044d3da2

Timestamp: 2025-05-10T10:07:34.000Z

DPTI: ba10df6368708ae39b1c3143da22ead6342369eed203d033ed414121f582d692

Message: Access denied for the resource.

Tag: 4usqa

Code: 3399614475

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2025-05-14T17:16:23+00:00

    Não é no painel do exchange, é no microsoft entra

    No painel do office365 do lado esquerdo tem todos centro de administração, é só entrar por lá

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  2. Anonymous
    2025-05-14T15:10:23+00:00

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  3. Anonymous
    2025-05-12T22:55:18+00:00

    This works ^^^^

    entra admin center

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  4. Anonymous
    2025-05-12T08:45:32+00:00

    I same have issue. Company, we doing IT for, have Off-the-shelf Outlook software with exchange licences

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  5. Anonymous
    2025-05-11T03:35:32+00:00

    Dear LouV11,

    Thank you for reaching out. To investigate further, we first need to confirm the type of Outlook account affected.

    Could you please clarify whether the impacted Outlook account is an Office 365 business account or a personal Outlook.com account?

    • If these accounts are Office 365 business accounts, I recommend raising a support ticket via the Microsoft 365 Admin Center. A live agent will be able to review sign-in logs, diagnose any access restrictions, and work toward resolving the issue. For detailed instructions on how to get support, please refer to Get support - Microsoft 365 admin. Please note that if you’re an end-user, please coordinate with your Office 365 Global Administrator to handle this step.
    • ⁠If the Global Administrator (GA) account is also locked, preventing access to the Admin Center, please reach out to Microsoft’s hotline support instead for urgent assistance. Customer service phone numbers - Microsoft Support
    • If the affected accounts are personal Outlook.com  accounts, this issue needs to be addressed by Microsoft Personal Support, which specializes in resolving Outlook.com-related errors. Please go to the below link for seeking help: How to get support for Outlook.com - Microsoft Support

    Please feel free to reply below if you have any update or further concern. 

    Best regards,  

    Doris V - MSFT | Microsoft Community Support Specialist

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