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Hi,
I've been using copy and paste frequently in my work Outlook account for almost two years without any issues.
The other day I found I could no longer paste text into the email body. It doesn't matter where it's from, and copy works fine, just not paste.
What happened just prior to this was a window popped up saying something about allow or block pasting from clipboard, but I didn't read it properly and clicked block, and suddenly it wouldn't let me paste anything (unsurprisingly... just I'd never seen that pop-up before so it caught me off guard and I didn't know if it was genuine)
Anyway, I closed the app and reopened it and tried again. This time the pop-up appeared again and I clicked 'allow' and thought it was all fine.
It still wouldn't allow me to paste, so I closed the app again, reopened it, and it was working, which it continued to do all day.
The next day (yesterday) I opened it as usual, no pop-up, but it wouldn't let me paste. Now if I click on paste, the options box just hangs there and doesn't disappear, and it still won't let me paste.
The only thing I can think is there was an update the other day and I wonder if there's a bug in the new version.
Does anyone know how I can revert to a prior version perhaps? I really need this function for work, it's disabling without it.
Many thanks.
ETA: I've just tried using ctrl+shift+v and that allows me to paste. So this is something to do with Outlook itself I think. But I have a workaround for the time being, if that helps anyone with the same issue.
Sending, receiving, and organizing email in Outlook on the web for business
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
That's funny 😁 The point is that there's no reason for paste not to work anymore. With all the advances in technology? Come on
This instruction only WORKS in FIREFOX. However, I just checked, even if you use FIREFOX now, ,changing from FALSE to TRUE as described in the instruction CAN NO LONGER restore the right click to paste capability on your mouse. They may have changed something now.
Please try to use the alternative:
PRESS down three keys to paste on your key board:
Ctrl shift v ( this should paste the material you copied)
Does it work ???
An alternative way to use the right click on the mouse to paste is to:
Copy the item you wanted to paste first. Move the mouse to the area you want to paste and press down the following THREE keys on the KEY BOARD ( make sure your key board is NOT locked for CAPITAL)
Ctrl Shift v ( press them together and HOLD)
The pasted item should appear.
IF you want to restore the right click on the mouse to paste capability, try the following:
An alternative way to use the right click on the mouse to paste is to:
Copy the item you wanted to paste first. Move the mouse to the area you want to paste and press down the following THREE keys on the KEY BOARD ( make sure your key board is NOT locked for CAPITAL)
Ctrl Shift v ( press them together and HOLD)
The pasted material should appear.
I have had the same issue June 2023 using Outlook PWA in Microsoft Edge. The only solution I found that worked, after reading many of these responses, was to open the email as a separate window. Only then could I copy and pasted either into it or out of it (I couldn't even copy and paste an address from that email into Google Maps without opening the email as a separate window, then copying the address).
Honestly, this seems like such a convoluted way to have to do such a common, simple command. Definitely a bug that Microsoft should have fixed by now.
Update July 6, 2023 I have found the settings and allowed copy and paste. Honestly, shouldn't that just be a standard tool already enabled? A bit ridiculous but at least I can share this with my coworkers as well.