578 questions with Microsoft 365 and Office | Install, redeem, activate | For education | Windows tags

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Microsoft 365 apps access issue

I'm not able to use any of the Microsoft 365 apps on my device even though i have the subscription from my university. I've tried downloading them multiple times but that didn't went through and I've also tried getting it fixed through the IT support…

Microsoft 365 and Office | Install, redeem, activate | For education | Windows
asked 2026-10-01T04:31:33.2466667+00:00
Jaria Jaba Shahadat 0 Reputation points
answered 2026-10-01T04:59:48.83+00:00
Dora-T 1,210 Reputation points Independent Advisor
2 answers

Microsoft Authenticator not working

Hi, I cannot access my student email or canvas account due to Microsoft Authenticator asking me to verify my account on the app with an Authenticator code which is obviously not possible as the account isn’t verified on Authenticator and that’s the…

Microsoft 365 and Office | Install, redeem, activate | For education | Windows
asked 2026-09-29T16:46:46.5533333+00:00
McConville, Eve 0 Reputation points
answered 2026-09-29T16:51:46.53+00:00
Lin v 1,550 Reputation points Independent Advisor
2 answers

i recently bought a windows ASUS laptop can redeem promotional items

so i recently got a asus laptop and it came with a promotion if you are a student called the ultimate college bundle and it comes with one year xbox premium and 1 year Microsoft 365 and a xbox lab controller i filled out everything before the deadline…

Microsoft 365 and Office | Install, redeem, activate | For education | Windows
asked 2026-09-22T01:59:15.4133333+00:00
Mahbub Ali 5 Reputation points
recommended 2026-09-25T13:38:11.1966667+00:00
Stefan Blom 353.8K Reputation points MVP Volunteer Moderator
1 answer

not any Microsoft related apps are opening. no teams, no word, nor excel.

Microsoft 365 and Office | Install, redeem, activate | For education | Windows
asked 2026-09-24T06:40:42.66+00:00
Siddhi Gawade 0 Reputation points
commented 2026-09-25T02:36:56.01+00:00
Teddie Dang 1,365 Reputation points Independent Advisor
1 answer

To fix MS Word asking for a product key on your student account, you need to sign in using your official university email as a "Work or School account" and verify that your university plan includes desktop applications.

To fix MS Word asking for a product key on your student account, you need to sign in using your official university email as a "Work or School account" and verify that your university plan includes desktop applications.

Microsoft 365 and Office | Install, redeem, activate | For education | Windows
asked 2026-09-20T11:03:33.7966667+00:00
MOHAMAD SHAHJHA 0 Reputation points
commented 2026-09-20T13:41:09.4566667+00:00
Stefan Blom 353.8K Reputation points MVP Volunteer Moderator
1 answer

Transferring Microsoft Office Home & Student 2013 to a new device

Hi. I currently have Microsoft Office Home and Student 2013 Retail installed and activated on my old computer, which I am replacing with a new one. I still have the original installation disc and the genuine 25-character product key. I purchased Office…

Microsoft 365 and Office | Install, redeem, activate | For education | Windows
asked 2026-09-09T12:15:42.7633333+00:00
Yoan Jacquette 0 Reputation points
edited a comment 2026-09-19T13:25:34.3+00:00
Stefan Blom 353.8K Reputation points MVP Volunteer Moderator
1 answer

Microsoft 365 Activation

I retired in May and was rehired in July. My school email account is working, but my Microsoft 365 desktop license expired. I contacted my Mesquite ISD IT department but they said it should be able to work fine. I can sign in on the Microsoft 365 site…

Microsoft 365 and Office | Install, redeem, activate | For education | Windows
asked 2026-09-17T19:06:09.4266667+00:00
Hernando Ledezma 0 Reputation points
answered 2026-09-17T19:29:27.6533333+00:00
Jay1 Tran 1,620 Reputation points Independent Advisor
1 answer

Microsoft 365 Activation Issue - Sign-In Stuck on Loading Screen

My school offers Microsoft 365 to all students, but recently Microsoft Office has been giving me notifications saying that the apps are unlicensed. I noticed that Office is currently signed into my personal account. When I try to add my school account or…

Microsoft 365 and Office | Install, redeem, activate | For education | Windows
asked 2026-09-14T15:43:12.03+00:00
Peter 0 Reputation points
commented 2026-09-15T23:30:03.32+00:00
Chris-D 1,695 Reputation points Independent Advisor
1 answer

is it possible to download previous versions of office for office AI students license?

recently i wanted to download Microsoft 365 apps enterprise in my desktop but its not available for Office A1 students except on web. Which got me wondering is it possible to download previous versions of office for office A1 students license?

Microsoft 365 and Office | Install, redeem, activate | For education | Windows
asked 2026-09-13T18:31:26.2566667+00:00
edited a comment 2026-09-14T22:16:47.2133333+00:00
Ivory 1,905 Reputation points Independent Advisor
1 answer

Office Home 2024 included with ASUS ExpertBook P3 is not activating. Word shows Unlicensed Product. Microsoft account only shows Microsoft 365 Basic. OSPP.VBS activation returns error 0xC004F017 License is not installed

I purchased an ASUS laptop that was advertised with Office Home 2024 and Microsoft 365 Basic. Windows 11 is activated with a digital license. However, Word shows “View Only (Unlicensed)” and says Microsoft 365 Basic does not include desktop Word. My…

Microsoft 365 and Office | Install, redeem, activate | For education | Windows
asked 2026-09-13T12:16:06.8266667+00:00
B.V. Tanvi 0 Reputation points
answered 2026-09-13T12:37:49.9333333+00:00
Stefan Blom 353.8K Reputation points MVP Volunteer Moderator
3 answers

am trying to uninstall office16 click to run extensibility component but i have failed so i was asking if you can help me on how i can uninstall it

am trying to reinstall office but i have failed since i keep receiving an error message showing that i still have remaining components of 32-bit and that means that i cannot install a 64-bit

Microsoft 365 and Office | Install, redeem, activate | For education | Windows
asked 2025-11-17T00:37:14.03+00:00
James Omukama 0 Reputation points
commented 2026-09-07T19:36:20.6533333+00:00
Stefan Blom 353.8K Reputation points MVP Volunteer Moderator
1 answer

Error for signup Office 365 Education

Hello can you help me? I've problem when I Signup Office 365 Education

Microsoft 365 and Office | Install, redeem, activate | For education | Windows
asked 2026-09-06T01:24:58.49+00:00
Cakra Prabu Suteja 0 Reputation points
commented 2026-09-07T09:23:06.4766667+00:00
Hani-Ng 2,070 Reputation points Independent Advisor
3 answers

how to fix this Microsoft?

how can I fix this? I need to use it for my study in University to do my work please.

Microsoft 365 and Office | Install, redeem, activate | For education | Windows
asked 2026-09-04T15:43:10.88+00:00
Khaleesah 0 Reputation points
answered 2026-09-04T23:08:37.56+00:00
Stefan Blom 353.8K Reputation points MVP Volunteer Moderator
1 answer

How to get verified for ultimate student bundle

I need to be verified but it never asked me what my school email. It constantly is saying at this time it cant verify me at this time to try again but each time it doesn't work.

Microsoft 365 and Office | Install, redeem, activate | For education | Windows
asked 2026-09-03T01:48:25.7733333+00:00
alfred martinez 0 Reputation points
commented 2026-09-04T16:59:41.1266667+00:00
BabybooHN 3,290 Reputation points Independent Advisor
2 answers

Downloaded file refuses to work

Evry time I open the Microsoft Excel through a fill sent by my teacher, Excel has an error message if I close and reopen like the message says to it will just do the same thing, and if I click repair now it will close the message and work just fine for 7…

Microsoft 365 and Office | Install, redeem, activate | For education | Windows
asked 2026-09-01T19:25:38.8566667+00:00
Z 0 Reputation points
commented 2026-09-03T13:21:09.7+00:00
Chris-D 1,695 Reputation points Independent Advisor
1 answer

College Bundle Offer

I bought my ASUS ZenBook A14 14" Snapdragon Elite on 8/31/26. I don't know how to redeem the Microsoft College Bundle which includes, the XBOX Game Pass and free controller, I need additional help. I see that I can redeem until 9/30/26 but it…

Microsoft 365 and Office | Install, redeem, activate | For education | Windows
asked 2026-09-02T04:27:19.44+00:00
Adrian Avelar 0 Reputation points
edited an answer 2026-09-02T06:52:44.0266667+00:00
Jade Ng 15,860 Reputation points Microsoft External Staff Moderator
1 answer

microsoft 365 no longer active

I'm currently a student and would like access to microsoft 365 so I can complete my assignments but my account is saying it is no longer active. Can you please assist me? thank you

Microsoft 365 and Office | Install, redeem, activate | For education | Windows
asked 2026-09-01T18:57:13.7766667+00:00
Julia M Villanueva 0 Reputation points
edited an answer 2026-09-01T19:33:25.5366667+00:00
Stefan Blom 353.8K Reputation points MVP Volunteer Moderator
1 answer

Unable to activate Microsoft 365 after PC reset

Hello, I use Microsoft 365 provided by my university. Before, Word, Excel, and PowerPoint worked fine on my computer. I recently reset my Windows PC. Since then, I can still sign in to Microsoft 365 on the web with my university account and access online…

Microsoft 365 and Office | Install, redeem, activate | For education | Windows
asked 2026-08-28T17:46:59.58+00:00
Dawson Cleo 0 Reputation points
commented 2026-09-01T15:26:41.8733333+00:00
Kai-L 19,920 Reputation points Microsoft External Staff Moderator
1 answer

new computer office professional academic 2010

I had to get a new computer, and I use office professional academic 2010. how do I get it on this computer, i don't use 365

Microsoft 365 and Office | Install, redeem, activate | For education | Windows
asked 2026-08-30T01:02:56.9366667+00:00
Roxanne Bymun 0 Reputation points
commented 2026-08-31T01:28:25.41+00:00
Teddie Dang 1,365 Reputation points Independent Advisor
1 answer

It says Office license isn't assigned.

I logged in with my university account and installed Microsoft 365 Copliot, and I try to install the desktop app on the screen, but it doesn't install because the above phrase appears. How do I assign Office licenses?

Microsoft 365 and Office | Install, redeem, activate | For education | Windows
asked 2026-08-30T23:40:07.2633333+00:00
Grant Azalea 0 Reputation points
edited an answer 2026-08-30T23:43:17.4133333+00:00
Stefan Blom 353.8K Reputation points MVP Volunteer Moderator