1,773 questions with Microsoft 365 and Office | Word | For business | MacOS tags

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4 answers One of the answers was accepted by the question author.

Why can I no longer click and drag to highlight text in word?

I am using a Mac running Sonoma 14.2.1 (23C71) and Microsoft word version 16.80. My click and drag to highlight works perfectly on ALL applications except for Microsoft word - and even on the browser version through my email. But if I want to select…

Microsoft 365 and Office | Word | For business | MacOS
asked 2025-07-16T15:43:24.46+00:00
Tony 30 Reputation points
answered 2026-10-03T13:52:01.91+00:00
Saylor HomePC 5 Reputation points
1 answer

Word Mail Merge not working

I have never had issues before using Word for mail merge on my mac, connected to outlook for mac and via a gmail account (which is set as default) - all of a sudden, the mail merge will not send and I get an error message. I have tried all of the work…

Microsoft 365 and Office | Word | For business | MacOS
asked 2026-10-02T09:26:04.76+00:00
Lauren O'Neill 0 Reputation points
commented 2026-10-03T07:38:20.24+00:00
Julie Huynh 3,770 Reputation points Independent Advisor
2 answers

i need to install or get a refund for microsoft word osx 12.7.6

I can't install MS word on osx 12.7.6 and I want a refund.

Microsoft 365 and Office | Word | For business | MacOS
asked 2026-09-16T04:43:32.7366667+00:00
steve richter 0 Reputation points
commented 2026-09-29T03:59:24.7633333+00:00
Rukshan edirisinghe 1,155 Reputation points
4 answers

Technical Bug Report: Critical Memory Leak in Word for Mac

Technical Bug Report: Critical Memory Leak in Word for Mac Environment Details: Hardware: MacBook Pro (M4 Chip) Physical Memory: 16GB RAM / 512GB SSD Operating System: macOS Tahoe 26.3 Application: Microsoft Word for Mac v16.106.1 (Build…

Microsoft 365 and Office | Word | For business | MacOS
asked 2026-02-21T09:01:16.17+00:00
John 10 Reputation points
edited an answer 2026-09-21T11:41:40.2766667+00:00
Boo Walker 5 Reputation points
2 answers

Help with "Your account doesn't allow editing on a Mac"

I opened up Microsoft Word on my Mac and received the following message ""Your account [Email] doesn't allow editing on a Mac. To learn more, contact your admin about your Microsoft 365 plan." I checked my licenses and I have "The…

Microsoft 365 and Office | Word | For business | MacOS
asked 2026-09-02T02:41:20.1833333+00:00
Merrill Strachan 0 Reputation points
commented 2026-09-03T11:10:57.7733333+00:00
Hani-Ng 2,070 Reputation points Independent Advisor
2 answers

how to fix The save failed due to lack of memory or disk space. on mac

I keep getting "The save failed due to lack of memory or disk space." in word on a MacBook Pro. I have word updated, it fixes temporarily if I reboot the computer. I have deleted auto recover folder from word, I have deleted and reinstalled…

Microsoft 365 and Office | Word | For business | MacOS
asked 2026-07-17T00:00:56.87+00:00
Simon F 10 Reputation points
answered 2026-09-01T09:00:55.3533333+00:00
Warwick Terry 0 Reputation points
5 answers One of the answers was accepted by the question author.

After MS App Update, Copilot on MacOS Word enabled again and option to turn off is gone

I have disabled Copilot several times, but each time the Word app updates on Mac OS it turns back on. The prompts are intrusive but also using generative AI, even accidentally, is an ethical violation that can cost me my job. This last update the option…

Microsoft 365 and Office | Word | For business | MacOS
asked 2026-08-30T19:11:37.2566667+00:00
DFWSusie 40 Reputation points
commented 2026-08-30T20:52:51.39+00:00
DFWSusie 40 Reputation points
1 answer

how to fix 0x0 error

I have updated my Mac to Monterey 12.7.6, but I still cannot get my Word, Excel etc to activate. It still gives me 0x0 error.

Microsoft 365 and Office | Word | For business | MacOS
asked 2026-08-12T19:45:02.6466667+00:00
Dirk Taljaard 0 Reputation points
commented 2026-08-13T22:35:15.4533333+00:00
Chris-D 1,690 Reputation points Independent Advisor
2 answers

Couldn't Save Highlighted Changes Error (Word on the web)

I have been working for about five hours editing a manuscript in Microsoft Word 365 (web based) This is a job that would've been completed a good three hours ago were it not for the continuous error message: "Couldn't save highlighted changes. To…

Microsoft 365 and Office | Word | For business | MacOS
asked 2025-10-01T22:30:20.89+00:00
Lara Allen 0 Reputation points
commented 2026-08-12T16:58:11.3833333+00:00
Stefan Blom 353.8K Reputation points MVP Volunteer Moderator
1 answer

how to fix error 'Another account ...'

how can i fix the error 'Another account from your organisation is already signed in on this device'?

Microsoft 365 and Office | Word | For business | MacOS
asked 2026-08-11T12:40:55.5066667+00:00
Matt Hall 0 Reputation points
commented 2026-08-12T10:51:36.9+00:00
Jayden-P 3,210 Reputation points Independent Advisor
2 answers

Word Shuts Down

Hi, I have had two mac books, and each experienced word shutting down and work not saving. I work remotely and our company uses dropbox to upload local word files to share with our team and clients. The pattern I have seen is 1) word closes and is…

Microsoft 365 and Office | Word | For business | MacOS
asked 2026-08-05T16:32:12.1233333+00:00
Audrey Cant 0 Reputation points
edited a comment 2026-08-07T18:37:48.97+00:00
Jayden-P 3,210 Reputation points Independent Advisor
2 answers

IO paid Microsoft but cant access Office 365. How can I speak to a human?

Ive aged 10 years this morning trying to sort a simple problem which for all it compute power Microsoft cant answer. I need to speak to a human about accessing the Office 365 account I pad for. HOW CAN I SPEAK TO A HUMAN? All and any suggestions very…

Microsoft 365 and Office | Word | For business | MacOS
asked 2026-08-06T11:52:53.8833333+00:00
Peter 0 Reputation points
edited a comment 2026-08-07T08:33:47.12+00:00
Aetherin 2,505 Reputation points Independent Advisor
3 answers

Contact info phone number

is there a phone number i can call to talk to a person? I need to upgrade my 2 accounts to pro and consolidate them as well, 3 computers total. Thank. you

Microsoft 365 and Office | Word | For business | MacOS
asked 2026-01-14T20:11:37.64+00:00
Dylan Aschoff 0 Reputation points
commented 2026-08-06T11:01:28.9233333+00:00
CGVFG VH VMN HBGBHHJ 0 Reputation points
1 answer

MS forcing reactivation and wrongly deactivating previously FULLY PURCHASED and activated desktop versions for our law firm

Our law firm has fully purchased MS products (for BUSINESS, which costs more than a personal MS product). We have spent a good deal of funds on these licenses with one per each desktop and user. However, starting in mid 2026, some of these FULLY…

Microsoft 365 and Office | Word | For business | MacOS
asked 2026-08-03T15:56:45.81+00:00
Legal_Beagles 0 Reputation points
commented 2026-08-04T15:39:03.8366667+00:00
Charles Kenyon 171.2K Reputation points Volunteer Moderator
1 answer

Microsoft Office 2019 Perpetual License for Mac

I have Office 2019 with perpetual license, now I can no longer use it on my Mac. I received an e-mail from Microsoft that I can no longer edit using it. And the interface whenever I open Word says that my 2019 license is not supported. How can I…

Microsoft 365 and Office | Word | For business | MacOS
asked 2026-07-17T19:47:51.65+00:00
M 0 Reputation points
edited a comment 2026-08-02T21:37:30.26+00:00
W. Lee 40 Reputation points
1 answer

Unable to Edit Microsoft Word on Mac

Dear Microsoft 365 Support Team, I am experiencing an issue with Microsoft Word on my Mac. Previously, I was able to use and edit documents normally. However, Word suddenly displayed the following message: “Your account [[Moderator note: Personally…

Microsoft 365 and Office | Word | For business | MacOS
asked 2026-07-15T07:15:19.9366667+00:00
panupak churdchoo 0 Reputation points
edited an answer 2026-07-31T15:07:37.28+00:00
Nam-D 3,985 Reputation points Microsoft External Staff Moderator
3 answers One of the answers was accepted by the question author.

I can't edit my word doc.

I am unable to edit my word document. After clicking 'Review' and then 'Protect' , all 3 options within 'PROTECT' are greyed out so I don't know what to do to edit my document.

Microsoft 365 and Office | Word | For business | MacOS
asked 2026-03-02T16:11:29.6533333+00:00
WENDY 20 Reputation points
commented 2026-07-31T12:42:13.2733333+00:00
Donald Deeker 0 Reputation points
2 answers

Remove CoPilot from Office 365 for Mac.

I do not want to use CoPilot. It is now seemingly impossible to get rid of. The icon has appeared everywhere. It, is as a tool SO BAD, that even seeing it causes; Anxiety and more importantly Reputational Damage How do I remove it? Or do I need to…

Microsoft 365 and Office | Word | For business | MacOS
asked 2026-07-29T13:38:13.2266667+00:00
Mo Ahmed 0 Reputation points
commented 2026-07-30T20:30:46.9433333+00:00
Stefan Blom 353.8K Reputation points MVP Volunteer Moderator
1 answer

Office Home & Business 2021 (Perpetual License) cannot activate anymore on macOS Catalina – Error 0x0 after successful authentication

Hello, I would like to report what appears to be an activation service problem rather than a local installation issue. Environment • Product: Microsoft Office Home & Business 2021 for Mac (Perpetual License) • Microsoft account: License is…

Microsoft 365 and Office | Word | For business | MacOS
asked 2026-07-18T19:21:50.7566667+00:00
Christian Herbert Hildebrand 0 Reputation points
commented 2026-07-21T12:10:28.98+00:00
Kate Gerrish 5 Reputation points
5 answers One of the answers was accepted by the question author.

Error message 0X0

Have a current subscription to Microsoft Office 365. Got error message 0x0 yesterday morning, jumped through all the hoops was then told wait 24 hours and I still can't edit! Urgent! I need to be able to work!

Microsoft 365 and Office | Word | For business | MacOS
asked 2026-07-15T19:20:42.8933333+00:00
Barbara Stowe 20 Reputation points
commented 2026-07-18T03:40:16.7566667+00:00
sheri s 0 Reputation points