A family of Microsoft word processing software products for creating web, email, and print documents.
Hi BETTY,
Thank you for reaching out.
To better understand what might be causing this behavior in Word for Mac, could you please provide a bit more information?
- What exactly happens when you say your documents don't work as expected? For example, do you experience formatting changes, editing issues, documents not opening, unexpected errors, or something else? If possible, please also share a screenshot of the issue or any error messages you encounter.
- Does this happen with all Word documents or only specific files? Do newly created documents experience the same issue?
- Did you notice this behavior after a recent Office or macOS update, or has it been happening for a while?
- Are you experiencing similar issues with other Microsoft 365 applications, such as Excel or PowerPoint?
Once I have these details, I can narrow down whether the issue is related to a specific document, your Word installation, or a recent update.
I hope your issue gets resolved soon. Any updates would be greatly appreciated.