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3 answers

I am unable to sign into my account

I am unable to sign in to my account. Kindly assist in allowing me to log in to my account

Outlook | Windows | New Outlook for Windows | For business
asked 2026-11-12T19:32:01.6833333+00:00
Frances Stanislas 0 Reputation points
answered 2026-11-12T19:36:50.4+00:00
Hal Hostetler MVP-Outlook 12,016 Reputation points MVP Volunteer Moderator
1 answer

Microsoft Outlook

We can't access to outlook, please advise soonest.

Outlook | Web | Outlook.com | Email
asked 2026-11-12T19:35:39.3466667+00:00
Patrick Lam 0 Reputation points
answered 2026-11-12T19:36:28.39+00:00
EmilyS_726 34,285 Reputation points Volunteer Moderator
2 answers

It says I have been hacked by a remote Trojan hacker

All my emails have disappeared how to get them back

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-12T17:09:58.5933333+00:00
Sadiya Latif 5 Reputation points
answered 2026-11-12T19:35:54.7466667+00:00
Virginia M 42,585 Reputation points Independent Advisor
2 answers

Outlook doesnt connect

My Outlook will not connect to the internet. My network is running fine.

Microsoft 365 and Office | Other
asked 2026-11-12T19:20:31.5533333+00:00
Canaan Towers Manager 0 Reputation points
answered 2026-11-12T19:35:05.62+00:00

AI answer

2 answers

How to fix file:D:\windows\system32\logfiles\srttrail.txt

Windows want boot after update. I done a Windows reset and it says installing but will not go past 88 % It keeps going back to 64% then starts all over again and again

Windows for home | Windows 11 | Performance and system failures
asked 2026-11-12T18:56:01.3033333+00:00
dwight crick 0 Reputation points
answered 2026-11-12T19:33:50.4833333+00:00
Ron Ryan Arambulo 330 Reputation points Independent Advisor
2 answers

NEW COMPUTERS CAN NOT LOG INTO MICROSOFT ON THEM

OUR COMPUTERS WERE FLOODED IN A RECENT STORM. WE BOUGHT NEW COMPUTERS BUT CANNOT GET OUR MICROSOFT ACCOUNT TO DOWNLOAD ON THE NEW COMPUTERS. PLEASE HELP. WE ARE A SMALL PRIVATELY OWNED COMPANY WE DO NOT HAVE AN IT DEPARTMENT - WE ARE THE IT…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-11-12T19:26:07.3166667+00:00
CHARLES ANGLE 0 Reputation points
answered 2026-11-12T19:33:37.4866667+00:00
Ryan-N 16,955 Reputation points Microsoft External Staff Moderator
2 answers

Why can i not open my Outlook email

My Outlook email has suddenly stopped working. Help.

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-11-12T19:27:15.3933333+00:00
Sheila Grimes 0 Reputation points
answered 2026-11-12T19:32:44.18+00:00
Jose Benjamin Solis Nolasco 13,021 Reputation points Volunteer Moderator
1 answer

Email crash?

Unable to access our Outlook accounts in New Brunswick, is there a system crash?

Outlook | Web | Outlook.com | Email
asked 2026-11-12T19:17:59.54+00:00
Kev-Dog 0 Reputation points
answered 2026-11-12T19:31:15.49+00:00
Jose Benjamin Solis Nolasco 13,021 Reputation points Volunteer Moderator
2 answers

I need to move three files out of my outbox. they should have been sent automatically but were not.

I need to move three files out of my outbox. they should have been sent automatically but were not.

Microsoft 365 and Office | Other
asked 2026-11-12T19:18:41.7533333+00:00
William Carroll 0 Reputation points
answered 2026-11-12T19:31:07.98+00:00
Jose Benjamin Solis Nolasco 13,021 Reputation points Volunteer Moderator
2 answers

Copilot app screen is blank followin windows 11 update

My windows shows the following update occurred yesterday: 2026-11 Security Update (KB5132061) (26200.9974) Since then, when I try to use the Copilot App, the Copilot app screen is blank.

Microsoft Copilot | Windows Copilot | App
asked 2026-11-12T19:19:12.99+00:00
Jim McTasney 0 Reputation points
answered 2026-11-12T19:30:43.94+00:00
Jose Benjamin Solis Nolasco 13,021 Reputation points Volunteer Moderator
2 answers

My Outlook classic says it is disconnected

My Outlook classic says it is disconnected and I can't get it to connect even though the online Outlook works.

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-11-12T19:19:35.62+00:00
William Bentley 0 Reputation points
answered 2026-11-12T19:30:35.1433333+00:00
Jose Benjamin Solis Nolasco 13,021 Reputation points Volunteer Moderator
2 answers

Hyperlinks in Outlook emails stopped working after installing today's Intel Extension Driver Update 24.60.3 update

After I installed an update that was available today (Intel Extension Driver Update 24.60.3), hyperlinks within my Outlook emails no longer work. Had no issues prior to the install.

Windows for home | Windows 11 | Windows update
asked 2026-11-12T19:19:40.3133333+00:00
Tracy M 0 Reputation points
answered 2026-11-12T19:30:26.8233333+00:00
Jose Benjamin Solis Nolasco 13,021 Reputation points Volunteer Moderator
1 answer

Outlook certificate error

The name on the security certificate is invalid or does not match the name on the site.

Outlook | Web | Outlook on the web for business | Security
asked 2026-11-12T18:31:33.49+00:00
Heather Philbert-Aponte 0 Reputation points
edited the question 2026-11-12T19:30:17.71+00:00
Gérard Oomens 133.7K Reputation points Volunteer Moderator
1 answer

Why is the copilot not working plus now my new labtop is slow

Why is the copilot not working plus now my new labtop is slow? "What can I do?" "This is ridiculous. I can't believe there's always a catch-22 when you sign up for a premium or program."

Microsoft Copilot | Windows Copilot | App
asked 2026-11-12T19:21:59.04+00:00
Dominique C 0 Reputation points
answered 2026-11-12T19:30:09.5066667+00:00
Jose Benjamin Solis Nolasco 13,021 Reputation points Volunteer Moderator
2 answers

I have a new phone number. I am trying to log back into my outlook email on my Iphone. Its asking to verify my identity but the only options are to text my old phone number in which I do not have anymore. I need to update my number

I need help updating my phone number in my outlook email microsoft account. I have tried everything and it will not let me. I am needing to log back into my outlook email on my iphone and its asking to verify my identiy with my old number. I dont have…

Microsoft 365 and Office | Other
asked 2026-11-12T18:57:14+00:00
Heidi Somers 0 Reputation points
answered 2026-11-12T19:30:07.43+00:00
EmilyS726 279.8K Reputation points Independent Advisor
2 answers

outlook is not updating last input was Nov 7

outlook is frozen last update was Nov 7 2026. I seem to be able to send messages-but no new mwssages are received. windows 11 Pro, version 10.022631, desktop-5JMQAH6/Hank

Outlook | Windows | New Outlook for Windows | For home
asked 2026-11-12T19:22:42.8866667+00:00
HENRY G FUCHS 0 Reputation points
answered 2026-11-12T19:29:53.9233333+00:00
Jose Benjamin Solis Nolasco 13,021 Reputation points Volunteer Moderator
4 answers

no longer have access to copilot

I was working thru copilot and got pulled away. When I got back to it after automatic update of windows 11 the update removed copilot and I would like to be able to use it with a word doc and copilot.

Microsoft 365 and Office | Word | For home | Windows
asked 2026-11-12T19:25:08.37+00:00
Chris S Kolodziejski 0 Reputation points
answered 2026-11-12T19:29:40.93+00:00
Jose Benjamin Solis Nolasco 13,021 Reputation points Volunteer Moderator
2 answers

OneDrive Can't Save Your Changes

Hi, I've recently started using OneDrive to hold some small, simple Excel files. I access these files from a couple of PCs and mobile devices. Each time I finish using the Excel file I close it as one should. At some point later I attempt to…

Microsoft 365 and Office | OneDrive | Other | Other
asked 2024-12-15T14:41:58.7633333+00:00
Khun Kyaw Soe 0 Reputation points
edited the question 2026-11-12T19:29:07.7133333+00:00
Gérard Oomens 133.7K Reputation points Volunteer Moderator
2 answers

offline error

My Outlook icon in the tray has an exclamation mark, and best I can tell Outlook thinks I'm offline but I'm not

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-11-12T19:25:32.5833333+00:00
Tom Green 55 Reputation points
answered 2026-11-12T19:29:05.2933333+00:00
Jose Benjamin Solis Nolasco 13,021 Reputation points Volunteer Moderator
2 answers

Stuck in a sign-in loop

Hello Microsoft Support, I recently purchased a new HP computer and have been unable to successfully sign into my Microsoft account because I appear to be stuck in a continuous verification and password reset loop. Here is what keeps happening: I attempt…

Microsoft Security | Microsoft Authenticator
asked 2026-05-11T16:53:33.57+00:00
Dr. Tory Taylor 5 Reputation points
answered 2026-11-12T19:28:30.9033333+00:00
roger larabee 0 Reputation points