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URGENT: Tenant Lockout – Sole Admin Blocked by MFA – Requesting Data Protection Escalation

Good day all, My name is Juan I am the only Global Administrator of our Microsoft 365 tenant and I am completely locked out due to MFA. Unfortunately, I have lost access to the Microsoft Authenticator app and did not configure any backup recovery…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-11-12T06:48:21.6+00:00
Juan Jonck 0 Reputation points
edited the question 2026-11-12T11:25:02.6266667+00:00
Nam-D 4,760 Reputation points Microsoft External Staff Moderator
2 answers

8 digit code and not a 6 digit code

I need a 6 digit code to log into my college account and the authentication app is only giving me a 8 digit code. why can it not give a 6 digit code

Microsoft Security | Microsoft Authenticator
asked 2026-11-10T21:38:30.41+00:00
isabelle payne 0 Reputation points
commented 2026-11-12T11:24:35.01+00:00
Helen Luu 3,735 Reputation points Independent Advisor
3 answers

activate Windows 11 using a Windows 8.1 product key

If you activate Windows 11 using a Windows 8.1 product key, will I face any problem

Windows for home | Windows 11 | Licensing and activation
asked 2026-03-04T06:59:13.75+00:00
Gitesh Aamdare 0 Reputation points
commented 2026-11-12T11:18:33.8466667+00:00
Rupesh Salgaonkar 0 Reputation points
2 answers

I cant open some files

Windows for home | Windows 11 | Files, folders, and storage
asked 2026-11-12T10:40:37.2766667+00:00
franzene paderes 0 Reputation points
answered 2026-11-12T11:15:15.3166667+00:00
Estrella721 47,875 Reputation points Independent Advisor
3 answers

Feedback on Windows 11 Changes and User Experience

Hi Microsoft Team, I’m reaching out to share concerns about the recent updates introduced through the Windows 11 platform. Many of these changes have shifted the user experience toward a more Chromebook-like model, removing several of the features and…

Windows for home | Windows 11 | Settings
asked 2025-11-17T21:00:46.0466667+00:00
Amanda Alvarado 0 Reputation points
commented 2026-11-12T11:13:24.48+00:00
Stefan Blom 357.6K Reputation points MVP Volunteer Moderator
2 answers

Hi, My MS-Excel is having an issue and it is not opening and it is also reflecting the remark that their is error and needs to be repaired. Please rectify the error and help me to open it.

while opening the MS Excel it is showing that the excel has run into error and needs to be repaired. pls resolve the same

Microsoft 365 and Office | Excel | Other | Windows
asked 2026-11-12T05:12:39.47+00:00
Adjudi cation 0 Reputation points
answered 2026-11-12T11:12:57.11+00:00
Kai-H 31,165 Reputation points Microsoft External Staff Moderator
2 answers

How to fix block excel package

How will i fix my excel application under MS package in order to work? my excel is blocked

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-11-12T10:39:48.1866667+00:00
SUNDAY OKOBIA 0 Reputation points
answered 2026-11-12T11:10:59.5566667+00:00
DaveM121 947.9K Reputation points Independent Advisor
1 answer

Invitations to advance user groops

Why do I keep receiving invitations to various for advanced users when I am only a novice. I have no idea why I keep getting these invitations.

Microsoft 365 and Office | Other
asked 2026-11-12T10:21:01.2133333+00:00
Ron Barker 2,355 Reputation points
answered 2026-11-12T11:10:04.7966667+00:00
Sumit 44,981 Reputation points Volunteer Moderator
2 answers

2,100 URLs reported indexed but no Bing results; support replies bounce

Site: https://rockin-rhino.co.uk/ Homepage inspection says “Indexed successfully”, and the live test passes. Site Explorer reports approximately 2,100 indexed URLs. site:rockin-rhino.co.uk returns nothing, including in a private window. No active…

Bing | Bing Webmaster Tools
Bing | Bing Webmaster Tools

A Microsoft service that provides website owners with tools to monitor, analyze, and optimize their site's performance in Bing search results.

492 questions
asked 2026-11-11T14:13:42.7033333+00:00
Beau.J @ Guttercrest 0 Reputation points
commented 2026-11-12T11:08:38.66+00:00
Beau.J @ Guttercrest 0 Reputation points
3 answers

Restoring deleted files

I did not realize microsoft could remotely delete files that were saved onto my own computer- now I know. I deleted files from onedrive in order to use my email (storage was full but I don't use onedrive, it was just automatically taking all my stuff). …

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-11-06T20:55:42.85+00:00
ugh 0 Reputation points
edited an answer 2026-11-12T11:08:09.6833333+00:00
Stefan Blom 357.6K Reputation points MVP Volunteer Moderator
2 answers

URGENT BUSINESS IMPACT ESCALATION

Users continue to receive: Tenant sites are in read-only right now Upload failed - storage quota exceeded Your storage is full Impact: Teams file uploads failing Teams attachments failing OneDrive uploads failing SharePoint uploads…

Microsoft Teams | Microsoft Teams for business | Files | Find and share files
asked 2026-11-12T09:32:12.5333333+00:00
deepak saini 0 Reputation points
answered 2026-11-12T11:07:28.4733333+00:00
Fahim-Nz 265 Reputation points Independent Advisor
3 answers

Microsoft Word Browser Version can't open, keep loading

I'm unable to open any Word documents or even create a blank document in the browser version (both Chrome and Microsoft Edge). The pages keep loading endlessly, even in Incognito/Private mode, while Excel and PowerPoint online work completely fine on the…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-11-12T03:44:12.13+00:00
Lam 0 Reputation points
answered 2026-11-12T11:06:31.01+00:00
Stefan Blom 357.6K Reputation points MVP Volunteer Moderator
1 answer

error dan tidak bisa di gunakan

aplikasi tidak mau terbuka dan terjadi masalah cara memberbaikinya bagaimana

Microsoft 365 and Office | Word | Other | Windows
asked 2026-11-12T06:36:03.35+00:00
keysya balqis 0 Reputation points
answered 2026-11-12T11:06:26.91+00:00
Kai-H 31,165 Reputation points Microsoft External Staff Moderator
1 answer

Bulk user edits

I am looking to edit the users in bulk on the Azure portal. How do I do it?

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-11-12T11:04:22.75+00:00
Paridhi Agarwal (IN) 0 Reputation points
answered 2026-11-12T11:04:58.2766667+00:00

AI answer

2 answers

passkeys - each web account (ex. Amazon or Paypal) need a different passkey?

Does each of my accounts (Ex. Amazon and Paypal) need a different specific passkey number to be typed in to login? In other words, can I use/type in, for example, passkey "4444" for both sites? And if I login from my W10 PC using…

Microsoft Security | Microsoft Authenticator
asked 2025-08-01T16:06:21.3133333+00:00
C Robinson 0 Reputation points
commented 2026-11-12T11:04:28.7066667+00:00
Matthew James 0 Reputation points
2 answers

I had bought my lifelong Microsoft plan but recently could not use/edit/save Microsoft Word documents

My email is [PII removed]@gmail.com I had bought my lifelong Microsoft plan, for lifelong, when I bought my Macbook Pro in 2020. However, I recently found out that, I could not edit all my previous saved Microsoft Word documents on "Word", I…

Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
asked 2026-11-09T08:02:09.43+00:00
Clarice Wong 0 Reputation points
edited the question 2026-11-12T11:03:44.51+00:00
Kai-H 31,165 Reputation points Microsoft External Staff Moderator
3 answers

How to fix Windows Helo Fingerprint and PIN not appearing as Sign In options.

After a reinstall of Windows 11 the fingerprint and PIN options of Windows Helo do not change from Set Up or appear as options on the Sign In screen. Only the password appears. I am using a Lenovo IdeaPad 2-in-1 14AHP9 laptop with AMD Ryzen processor.

Windows for home | Windows 11 | Settings
asked 2026-11-11T22:16:24.6433333+00:00
Arandora 20 Reputation points
commented 2026-11-12T11:03:20.9866667+00:00
Arandora 20 Reputation points
2 answers

Microsoft recovery

Microsoft account is deleted and cannot be recovered; The PC was shut down, and all files were deleted and now we cannot recover it.

Windows for home | Other | Recovery and backup
asked 2026-11-12T10:24:06.4133333+00:00
Lewis Furdham Gablines 0 Reputation points
answered 2026-11-12T11:03:17.1866667+00:00
GsN5034 - IA 80,095 Reputation points Independent Advisor
2 answers

Network Logon Rights Configuration

Users are unable to access shared resources to remote computers due to conflicting Network Logon Rights assignments.

Windows for business | Windows 365 Enterprise
asked 2026-11-12T09:41:57.6+00:00
Carlos Lopez 20 Reputation points
answered 2026-11-12T11:01:51.75+00:00
Chen Tran 13,700 Reputation points Independent Advisor
2 answers

microsoft word blocked

Please settle my problem nor for i badly need to do my project but I can no longer use word document for it was blocked

Microsoft 365 and Office | Word | Other | Windows
asked 2026-11-12T10:52:36.72+00:00
Aj Kul 0 Reputation points
answered 2026-11-12T10:59:07.11+00:00
Stefan Blom 357.6K Reputation points MVP Volunteer Moderator