Outlook | Web | Outlook.com | Contacts
Organizing and accessing contact information in Outlook.com
2,161 questions
2 answers
Email messages from a safe sender abruptly stopped being received - sender getting error (blocked) message
I am upset that Hotmail (Outlook) has suddenly decided to stop allowing messages from a client from being received. They were received regularly before but my client has reported that they have now been facing with notifications indicating that their…
Outlook | Web | Outlook.com | Contacts
asked
2026-11-08T15:32:50.2466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 30%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBW%3C/text%3E%3C/svg%3E)
Benjamin Wizel
0
Reputation points
answered
2026-11-08T16:08:07.92+00:00
EmilyS726
279.1K
Reputation points
Independent Advisor
1 answer
Microsoft 365 tenant locked out – Sole Global Administrator never registered Authenticator – Need Tenant Recovery
Hello Microsoft Support Team, I am the owner of a Microsoft 365 Business organization purchased directly from Microsoft. I am currently unable to access my organization's administrator account. Situation: I know the correct password for my original…
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,443 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 82%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 15%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
2 answers
error code 8000ded7
I am not able to sign in to my one drive. Earlier I was using other versions of Microsoft apps. I am using MacBook air
Microsoft 365 and Office | OneDrive | Other | MacOS
Microsoft 365 and Office | OneDrive | Other | MacOS
A Microsoft file hosting and synchronization service.
270 questions
asked
2026-11-08T10:18:06.4666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 31%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN%3C/text%3E%3C/svg%3E)
nx5240
0
Reputation points
answered
2026-11-08T15:55:23.3366667+00:00
Manoel Barros
23,280
Reputation points
Independent Advisor
1 answer
OneNote keeps crashing when hitting UNDO
Everytime I use OneNote on my Ipad it keeps crashing whenever I want to use the Undo button. I habe already updated the ipad as well as OneNote, restarted the ipad, reinstalled the app and disabled the stage manager but it all didn‘t help. I believe the…
Microsoft 365 Insider | OneNote | iOS
Microsoft 365 Insider | OneNote | iOS
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically
2 questions
asked
2026-11-08T15:41:09.96+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 74%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEL%3C/text%3E%3C/svg%3E)
E. Leblanc
0
Reputation points
edited the question
2026-11-08T15:45:39.7833333+00:00
E. Leblanc
0
Reputation points
2 answers
Bill confession Need Human
Speak to human it appears that I have been billed twice I have two bills one says I have paid the other says I have not, Also I do not want to upgrade!
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,731 questions
asked
2026-11-08T15:30:48.7433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 57.99999999999999%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECS%3C/text%3E%3C/svg%3E)
Christie Splitstone
0
Reputation points
answered
2026-11-08T15:45:37.4033333+00:00
Stefan Blom
357.3K
Reputation points MVP
Volunteer Moderator
1 answer
Hotmail account recovery
Hello Microsoft Support Team, I have forgotten the full email address of my old Hotmail account. I still have access to my recovery email address, but when I try to recover my username, Microsoft only shows a partially hidden email…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,731 questions
asked
2026-11-08T15:40:40.5466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 0%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYS%3C/text%3E%3C/svg%3E)
Yusuf Sinah
0
Reputation points
answered
2026-11-08T15:41:18.9733333+00:00
AI answer
2 answers
create a Microsoft account for my child using his existing iCloud email
I’m trying to create a Microsoft account for my child using his existing iCloud email. Email verification succeeds, but account creation is then blocked with a message saying unusual activity was detected. Please help us resolve the signup block.
Microsoft 365 and Office | Microsoft Family Safety | Other | Other
Microsoft 365 and Office | Microsoft Family Safety | Other | Other
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
112 questions
asked
2026-11-08T15:01:52.2933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 31%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETH%3C/text%3E%3C/svg%3E)
Ted Hessing
0
Reputation points
answered
2026-11-08T15:40:59.2133333+00:00
Manoel Barros
23,280
Reputation points
Independent Advisor
2 answers
Update KB5127936/26300.9818 Crashing System
The latest windows update provided by Microsoft is causing technical issues with my computer system. On reboot, Microsoft Windows produces this error - D:WINDOWS\System32\Logfiles\SRT\srttrail.txt The exact description of this update is: 2026-10 …
Windows for home | Windows 11 | Windows update
15,788 questions
asked
2026-11-04T15:17:25.99+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 14.000000000000002%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESR%3C/text%3E%3C/svg%3E)
Stuart Roberts
0
Reputation points
commented
2026-11-08T15:33:56.2266667+00:00
Neil D
34,740
Reputation points
Volunteer Moderator
1 answer
outlook.com couldn't confirm that your message was sent from a trusted location.
had the same email account for years without any issues. now whenever we try to email anyone with a hotmail, msn, outlook or live address we get the following message. it has been 3 days now outlook.com couldn't confirm that your message was sent from a…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,576 questions
asked
2026-11-08T05:43:40.12+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 89%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESE%3C/text%3E%3C/svg%3E)
Scarborough - Enquiry
0
Reputation points
commented
2026-11-08T15:31:09.32+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 19%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENC%3C/text%3E%3C/svg%3E)
Nick Cowie
0
Reputation points
3 answers
I need to activate my legaLLY PURCHASED OFFICE PROFESSIONAL KEY
MICROSOFT OFFICE PROFESIONALPLUS 2010 CANNOT VERIFY THE LICENCE FOR THIS PRODUCT.CAN SOMEONE PLEASE VERIFY THAT I AM NOT STAELIGN THIS BUT PAID GOOD MONEY FOR IT i HAVE RECEIPT DATED 2 MARCH 2011. THIS OFFICE WAS RENISTALLED WITH HELP FROM MICROSAODT ON…
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,889 questions
asked
2026-11-08T04:34:01.7633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 57.99999999999999%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECA%3C/text%3E%3C/svg%3E)
con asciak
0
Reputation points
answered
2026-11-08T15:29:18.6333333+00:00
Stefan Blom
357.3K
Reputation points MVP
Volunteer Moderator
2 answers
Troubleshoot mouse
How do I troubleshoot my wireless mouse for my Windows 11 HP desktop?
Windows for home | Windows 11 | Devices and drivers
24,955 questions
asked
2026-09-19T17:50:41.3+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
Alexander Bruner
5
Reputation points
commented
2026-11-08T15:28:09.1433333+00:00
Neil D
34,740
Reputation points
Volunteer Moderator
2 answers
Xbox controller wont connect to pc via bluetooth.
I am able to connect other devices to my pc via bluetooth, and im able to connect my controller via usb-c. My controller will also connect to my xbox and phone with bluetooth. I've tried deleting and installing bluetooth drivers in device manager,…
Windows for home | Windows 11 | Devices and drivers
24,955 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 8%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
2 answers
I need a phone number to speak to a person someone is trying buy on my account.
someone trying to use my account I need a phone number to call
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,731 questions
asked
2026-11-07T21:32:32.2033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 35%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECS%3C/text%3E%3C/svg%3E)
carol sweet
0
Reputation points
answered
2026-11-08T15:24:33.9166667+00:00
Stefan Blom
357.3K
Reputation points MVP
Volunteer Moderator
2 answers
Shutter Box
The shutter box is closed and I need to know how to open it
Windows for home | Windows 11 | Devices and drivers
24,955 questions
asked
2026-05-15T17:02:43.7566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 64%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGB%3C/text%3E%3C/svg%3E)
Gaye Bochi
0
Reputation points
commented
2026-11-08T15:23:56.5966667+00:00
Neil D
34,740
Reputation points
Volunteer Moderator
3 answers
I have a Teams notification that will not go away
Despite searching the Teams app, I cannot find what this notification refers to. How to I find it and cancel the notification?
Microsoft Teams | Microsoft Teams for business | Other
Microsoft Teams | Microsoft Teams for business | Other
Additional features, settings, or issues not covered by specific Microsoft Teams categories
21,227 questions
asked
2026-11-08T14:47:39.79+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 98%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHL%3C/text%3E%3C/svg%3E)
hilary lambert
0
Reputation points
answered
2026-11-08T15:19:15.7366667+00:00
hilary lambert
0
Reputation points
3 answers
individual emails won't open when i click on them
I can see emails in the inbox but when I try to open them they don't open unless I double click and open a new windwo
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,586 questions
asked
2026-11-06T20:08:01.4766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 62%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECG%3C/text%3E%3C/svg%3E)
Christina Goodridge
0
Reputation points
commented
2026-11-08T15:16:14.7466667+00:00
Hornblower409
18,830
Reputation points
2 answers
Issue with Windows 11 Pro licence upgrade
On my laptop windows 11 Home edition is already installed and I bought windows 11 pro from Microsoft store and after one month for some reason internet is not working and I try all the possible solution and at the end I have to reset my PC and when it…
Windows for home | Windows 11 | Licensing and activation
5,520 questions
asked
2026-11-01T21:02:13.4633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 11%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECK%3C/text%3E%3C/svg%3E)
chandrakant kavad
0
Reputation points
commented
2026-11-08T15:15:28.7866667+00:00
Neil D
34,740
Reputation points
Volunteer Moderator
1 answer
issues with transcribe funtion
Please can you help me as I cannot upload an audio file for transcription from Word
Microsoft 365 and Office | Word | Other | Windows
Microsoft 365 and Office | Word | Other | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
3,016 questions
asked
2026-11-08T14:06:40.87+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 23%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAR%3C/text%3E%3C/svg%3E)
Amanda Rangassamy
0
Reputation points
answered
2026-11-08T15:09:47.7833333+00:00
Manoel Barros
23,280
Reputation points
Independent Advisor
2 answers
Transfer Office license key to new laptop
My old PC has a Microsoft office home license that I need to move to my new PC. I need to be able to use office Word and Excel when travelling and the licence numnber I have purchased is not working/activating on my new laptop. Please ask for me info if…
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
63,036 questions
asked
2026-11-08T14:40:52.75+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 39%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETW%3C/text%3E%3C/svg%3E)
T Westecott
0
Reputation points
answered
2026-11-08T15:08:28.59+00:00
Stefan Blom
357.3K
Reputation points MVP
Volunteer Moderator
2 answers
How to transfer data from one email address to another on OneNote
How do I transfer data from one email address to another on onenote
Microsoft 365 and Office | OneNote | Other | Other
Microsoft 365 and Office | OneNote | Other | Other
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
155 questions
asked
2026-11-08T13:27:15.4366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 6%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESH%3C/text%3E%3C/svg%3E)
Sam Hatton
0
Reputation points
answered
2026-11-08T15:06:32.75+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 38%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Marcin Policht
112.6K
Reputation points MVP
Volunteer Moderator