A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
Azure Artifact Signing: Does "In Progress" confirm successful Face Check despite contradictory verification results?
I am attempting Public Trust organization identity validation for a registered Danish software company using a paid Azure Artifact Signing account in North Europe. After multiple validation attempts, I have encountered three contradictory outcomes during…
Artifact Signing
Copilot Keyboard characters (Erin/Kyle) cannot send messages — Send button remains disabled since Sep 24, 2026
Since around September 24, 2026, I have been unable to chat with the Copilot Keyboard desktop characters Erin and Kyle. When I click Erin, the character chat window opens normally and displays the prompt asking me to talk to Erin. I can type text into…
Microsoft Copilot | Windows Copilot | Feature
A specific functionality or enhancement provided by Windows Copilot
Unable to complete Azure for Students verification and AADSTS16000 on Support Portal
Hello Microsoft Support Team, I completed the Microsoft Academic Verification on November 6, 2026 ("Congratulations! Your academic status has been successfully verified"), and I also have an approved GitHub Student Developer Pack. However, my…
Azure Advisor
An Azure personalized recommendation engine that helps users follow best practices to optimize Azure deployments.
Azure signup fails at payment step (individual, China) - need failure diagnosis
Hi, I am trying to create a pay-as-you-go Azure account (offer=ms-azr-0003p) and the signup fails at the final payment information step. The page only shows a generic error: "We could not complete your signup. Please try again. If the problem…
Azure OpenAI in Foundry Models
An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.
Azure OpenAI GPT-Realtime 1.5: Clarification on Data Retention and Privacy Policies
Problem description I am seeking clarification on how Azure OpenAI's GPT-Realtime 1.5 deployment handles data, specifically regarding the retention and storage of audio inputs, outputs, transcriptions, prompts, and generated responses. I need detailed…
Azure OpenAI in Foundry Models
An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.
Machine Configuration: Discrepancy Between Portal Display and Actual Activation — Guidance Needed
문제 설명 I am experiencing a discrepancy where the Machine Configuration page in the Azure portal shows the subscription as 'not enabled', yet the recommended settings are visible. I need to understand whether this indicates that Machine Configuration has…
Azure Advisor
An Azure personalized recommendation engine that helps users follow best practices to optimize Azure deployments.
SQL Managed Instance: Connection Timeout — Error 10054 during Pre-Login Handshake
Problem description I am experiencing connection failures when trying to connect to my SQL Managed Instance via its public endpoint using SQL Server Management Studio (SSMS). The connection reaches the server and then fails during the pre-login…
Azure SQL Database
An Azure relational database service.
Error 409 when registering a second-hand Xbox console for Dev Mode in Partner Center
trying to register it for Xbox Dev Mode under my developer account in Partner (Center Partner Center Xbox Devices portal).However, when I enter the activation code generated by the Xbox Dev Mode app, I get Error 409. It seems the previous owner left the…
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
Need to link my existing Candidate ID (MS ID) for passed AZ-400 exam to my personal Microsoft Learn profile
Hello Microsoft Credentials Support, I passed Exam AZ-400 on September 9, 2025, which was booked by a training institute. I do not have access to the email address the institute used, and when I try to open a ticket on Engage Center…
Microsoft Security | Microsoft Defender | Microsoft Defender for Identity
A security solution that detects identity-based threats and suspicious activities in on-premises Active Directory environments
PostgreSQL flexible server stuck in Updating for a week after scale, cannot delete (private endpoint deadlock) - still billed
An Azure Database for PostgreSQL flexible server in Norway East has been stuck in provisioning state "Updating" since 2026-11-04 09:54 UTC, after a compute scale from General Purpose Standard_D2ds_v5 to Burstable Standard_B1ms. The scale…
Azure Database for PostgreSQL
An Azure managed PostgreSQL database service for app development and deployment.
Locked e mail
can't get email already made recovery email they still want one . unlock my email
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
Windows 11 activation fails
I just replaced my motherboard and tried to reactivate windows on the new system but it fails. When I go to troubleshoot -> I recently changed hardware on this device. I get the error Unable to activate Windows and that it can't find any devices…
Windows for home | Windows 11 | Install and upgrade
Azure AI Search: Persistent HTTP 500 Errors During Queries and Indexing in West Central US
Problem description I am experiencing consistent HTTP 500 Internal Server Errors across multiple operations on my production Azure AI Search service in West Central US. These errors occur during queries, index management, and portal access, starting from…
Azure AI Search
An Azure search service with built-in artificial intelligence capabilities that enrich information to help identify and explore relevant content at scale.
Cancelled my subscription last month, but this month was charged again.
Is there any one that I can talk to or email with to help me get this resolved once and for all? In April I signed up for an account, paid for the first month, but decided that day to not use Azure. So, I cancelled the subscription. I'm ashamed…
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Microsoft for Startups: business verification without LinkedIn, "Get program support" missing
I joined Microsoft for Startups today (new Azure portal experience). My Startups home page offers only "Verify with LinkedIn" to unlock credits. I don't have a LinkedIn account, and there is no "Your Microsoft Team / Get program…
Azure | Azure Startups
Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.
Artifact Signing organization validation repeatedly returns to Action Required after Verification successful
We are setting up Public Trust organization identity validation for a US company in Azure Artifact Signing (East US). First request: The representative completed the ID/photo process, added a Verified ID to Microsoft Authenticator, tapped Share, and…
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
How to fix the log in via Microsoft Authenticator?
Everytime I try to select any action it opens an in-app browser for me to confirm my identity and asks for a code but I can't access the code because I'm already in the in-app browser making it so that I can't go back to the app, in other words, it's a…
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Individual Artifact Signing validation failed with no reason
My Individual Public identity validation for Artifact Signing Basic in East US went from Action Required to Failed. The Azure portal and status email show no reason. Can a Microsoft moderator advise how to get the existing request reviewed and what to…
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
Copilot ne me propose pas des agents
Suite à mon achat comptant de mon abaonnement sur un an de Microsoft 365 dans le cadre de mon activitité, je rencontre actuellement un problème sur copilot car il ne me propose pas d'agents , en conséquence je ne peux pas créer mes agents, je vous…
Microsoft Copilot | Microsoft 365 Copilot | Development
Building and customizing solutions using Microsoft 365 Copilot APIs and tools
URGENT: Sole Azure Global Administrator MFA Lockout — Microsoft Support Verification Fails, Unable to Open Support Case
Hello Microsoft Support Team and Microsoft Learn Moderators, I am requesting assistance identifying a way to reach Microsoft's authorized tenant recovery team. I have exhausted the normal support channels and cannot open a support case. Background I am…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access