Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,562 questions
1 answer
Microsoft Account JavaScript Requirement Error
When attempting to access the Microsoft Office Platform, a pop-up appears with the following error message: My Microsoft Account requires JavaScript to sign in. This Web Browser either does not support JavaScript or Scripts are being blocked. What steps…
Microsoft 365 and Office | Other
asked
2025-05-01T06:30:42.9233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 5%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECH%3C/text%3E%3C/svg%3E)
Cody Hunley
0
Reputation points
edited the question
2026-11-06T22:06:44.2066667+00:00
Gérard Oomens
133.7K
Reputation points
Volunteer Moderator
2 answers
0x800f081f install error 2026-10 Preview Update (KB5127936) (26300.9818)
0x800f081f install error 2026-10 Preview Update (KB5127936) (26300.9818)tried 3x performed DISM and scan fix. Reboot and still same error
Windows for home | Windows 11 | Windows update
15,782 questions
asked
2026-11-06T21:24:47.6033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 94%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECM%3C/text%3E%3C/svg%3E)
CHRISTINA MAHOSKI
0
Reputation points
answered
2026-11-06T22:04:56.0033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 18%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
John DeV
171.1K
Reputation points
Independent Advisor
2 answers
One of the answers was accepted by the question author.
“Something went wrong” when signing in to Microsoft 365 apps
Good morning, We are using Office LTSC 2024, with Office 365 on a Windows 11 Pro. I setup a new laptop did my installs and updates. I go to start outlook to ensure that it works. I enter my credentials, and do my 2FA. Then I get a generic…
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
30,276 questions
asked
2026-11-05T17:20:18.61+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 47%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
Jat Jaswal
20
Reputation points
commented
2026-11-06T22:04:03.3366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 86%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKL%3C/text%3E%3C/svg%3E)
Kai-L
21,095
Reputation points Microsoft External Staff
Moderator
1 answer
Changing form annual billing to monthly billing
I am currently on an annual billing subscription and am not in the situation where i can pay the full annual fee but do not want to loose what i currently have, is it possible to change to a monthly subscription?
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,733 questions
asked
2026-03-02T03:01:54.46+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 87%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EML%3C/text%3E%3C/svg%3E)
Matthew Lotter
0
Reputation points
commented
2026-11-06T22:03:08.2933333+00:00
Stefan Blom
357.2K
Reputation points MVP
Volunteer Moderator
1 answer
I don't have a voice option when using copilot
Free copilot account. Worked previously on my android phone. Just purchased android tablet and doesn't work on that either. Copilot been updated and microphone allowed. Waveform icon visible but does not allow voice . Typing works normally. Microphone…
Microsoft Copilot | Other
2,394 questions
asked
2026-11-06T21:59:35.1+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 64%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
Robert
0
Reputation points
answered
2026-11-06T22:00:43.9966667+00:00
AI answer
1 answer
How to cancel a Microsoft 365 family subscription
In July 2026, I cancelled my Microsoft 365 Family subscription (gmail account) and bought a Microsoft 365 Personal subscription and put it in a different email account. In August 2026 I was billed and also told that Microsoft had renewed the Family…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,702 questions
asked
2026-11-06T21:25:15.1233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 14.000000000000002%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOP%3C/text%3E%3C/svg%3E)
Olga pulver
0
Reputation points
edited an answer
2026-11-06T22:00:40.91+00:00
EmilyS726
278.3K
Reputation points
Independent Advisor
3 answers
i need to switch from family to personal plan
how do i switch from a family plan to a personal plan
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,733 questions
asked
2026-11-02T20:22:58.5466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 92%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELW%3C/text%3E%3C/svg%3E)
lois wilde
0
Reputation points
answered
2026-11-06T21:59:54.7933333+00:00
Stefan Blom
357.2K
Reputation points MVP
Volunteer Moderator
2 answers
How do I reinstall Office Professional Plus 2013?
How do I reinstall Office Professional Plus 2013? It was running on my computer and was not uninstalled before Windows failed and was deleted and reinstalled.
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
11,745 questions
asked
2026-11-06T21:03:48.83+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 89%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Ralph Strohm
0
Reputation points
answered
2026-11-06T21:59:02.69+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 34%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERN%3C/text%3E%3C/svg%3E)
Ryan-N
16,940
Reputation points Microsoft External Staff
Moderator
1 answer
My wife has deleted her account name and I want to recovwe it
My wife managed to get inti her info settings and enter an email address that is not hers, change the priority, and then delete her proper email for the account. Is there any way I can revers this and get her account back under the proper email? I have…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,603 questions
asked
2026-11-06T21:25:21.17+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 37%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
John Douglas
0
Reputation points
answered
2026-11-06T21:58:53.24+00:00
EmilyS726
278.3K
Reputation points
Independent Advisor
1 answer
Trying to cancel trial subscription
Hi, I am trying to cancel the Free Subscription, but I am not able to as it says: You can't reset your own password because password reset isn’t properly set up for your organization. You must contact your administrator to both reset your password and…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,562 questions
asked
2026-11-06T13:18:54.0233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 59%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
Jennifer Clark - European Snowsport
0
Reputation points
answered
2026-11-06T21:58:06.2933333+00:00
Stefan Blom
357.2K
Reputation points MVP
Volunteer Moderator
2 answers
Windows 11 25H2: WSAIFabricSvc launches 8 WorkloadsSessionHost processes and consumes about 5 GB of RAM
Hello, I would like to report a serious memory consumption issue in Windows 11 25H2 related to WSAIFabricSvc and WorkloadsSessionHost.exe. System information: Device: Microsoft Surface Laptop for Business RAM: 32 GB Windows version: 10.0.26200.8894 …
Windows for business | Windows 365 Business
2,882 questions
asked
2026-07-23T17:27:25.53+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 43%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELF%3C/text%3E%3C/svg%3E)
Leonid Frolov
20
Reputation points
answered
2026-11-06T21:57:34.11+00:00
Leonid Frolov
20
Reputation points
0 answers
My emails are not sending
Hello. My emails keep bouncing back and I don’t know how to fix the issue. Please can you advise/support me to fix this?
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,540 questions
asked
2026-11-06T21:57:16.72+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 48%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMH%3C/text%3E%3C/svg%3E)
Matthew Handley-Jones
0
Reputation points
asked
2026-11-06T21:57:16.72+00:00
Matthew Handley-Jones
0
Reputation points
2 answers
Delete college account, remove permanently
I would like to delete an academic email account. I transferred from one college to another and received a new academic email address; I do not want the old one—from the college I left—to appear anymore.
Microsoft 365 and Office | Subscription, account, billing | For education | Other
Microsoft 365 and Office | Subscription, account, billing | For education | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,607 questions
asked
2026-11-06T13:09:20.1733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 10%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESO%3C/text%3E%3C/svg%3E)
Sapir On-Dray
0
Reputation points
commented
2026-11-06T21:55:26.2633333+00:00
Stefan Blom
357.2K
Reputation points MVP
Volunteer Moderator
1 answer
adding poly V5200 EARPIECE
NOT SEEING MY Poly V5200 EARPIECE WHAT CAN I DO TO HAVE IT CONNECT
Windows for home | Other | Devices and drivers
6,940 questions
asked
2026-11-06T13:26:21.6166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 46%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETF%3C/text%3E%3C/svg%3E)
Tammy Fedak
0
Reputation points
edited the question
2026-11-06T21:52:34+00:00
Stefan Blom
357.2K
Reputation points MVP
Volunteer Moderator
3 answers
Support Live Contact for Office 365
Contact a live technician in regards to fixing Microsoft Office 365
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,562 questions
asked
2026-11-06T13:49:37.0433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 25%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Jan Svarc
0
Reputation points
answered
2026-11-06T21:51:43.9233333+00:00
Stefan Blom
357.2K
Reputation points MVP
Volunteer Moderator
2 answers
How to fix Kernel-Power event ID 42 reason 4
My system has randomly been entering sleep while in use, and I am getting zero clues to why this is happening. Here is the Details of the error <Event xmlns="__http://schemas.microsoft.com/win/2004/08/events/event__"> <System> …
Windows for home | Other | Performance and system failures
2,907 questions
asked
2026-11-04T22:57:33.5033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 5%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
aosiaoihfwaoihfsoaihfaw
0
Reputation points
commented
2026-11-06T21:50:18.6933333+00:00
aosiaoihfwaoihfsoaihfaw
0
Reputation points
1 answer
Bitlocker Key -- I keep receiving a wrong single use code when trying to get the key
Hello :) I'm speaking on behalf of another person that is unable currently to get the recovery Bitlocker key. We already know which link to follow to get it; however, we are stuck because everytime that we ask for a new single use code (which is sent to…
Windows for home | Other | Recovery and backup
711 questions
asked
2026-11-06T21:33:26.17+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 32%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJP%3C/text%3E%3C/svg%3E)
Juan Pablo De La Rosa - Zalamea
0
Reputation points
edited an answer
2026-11-06T21:50:04.6066667+00:00
Juan Pablo De La Rosa - Zalamea
0
Reputation points
2 answers
PROBLEM WITH LOG IN
Good evening, I need some help. This morning, when I tried to access my Microsoft account, I was told that the email address (ciccobullo ) was not linked to any Microsoft account. I discovered that it has been changed to coccobello20.f1xv0z6," along…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,603 questions
asked
2026-11-06T21:16:11.61+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 83%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECB%3C/text%3E%3C/svg%3E)
Cocco Bello
0
Reputation points
answered
2026-11-06T21:48:59.8966667+00:00
EmilyS726
278.3K
Reputation points
Independent Advisor
1 answer
Surface Laptop for Business 7th Edition unexpectedly reboots during Modern Standby
I have a Surface Laptop for Business 7th Edition with Intel running Windows 11. The laptop periodically reboots by itself, usually when I am not actively using it. This normally happens while the computer is sleeping or when the lid is closed. For…
Windows for home | Windows 11 | Sleep and Power on, off
2,211 questions
asked
2026-11-06T21:45:28.2966667+00:00
Leonid Frolov
20
Reputation points
answered
2026-11-06T21:46:38.6733333+00:00
Leonid Frolov
20
Reputation points
2 answers
PUBLISHER cancellation
Hi, You have cancelled the support for PUBLISHER.. I have a CD which I purchased some time ago. You will not let me install it. I paid for this program, separately from Office 365, which I pay annually. Since I own the CD, I wonder is it even legal for…
Microsoft 365 and Office | Install, redeem, activate | Other | Windows
Microsoft 365 and Office | Install, redeem, activate | Other | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
1,134 questions
asked
2026-11-06T05:01:54.7533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 97%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPG%3C/text%3E%3C/svg%3E)
Paulien George
0
Reputation points
answered
2026-11-06T21:45:41.7+00:00
Stefan Blom
357.2K
Reputation points MVP
Volunteer Moderator