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2 answers One of the answers was accepted by the question author.

Urgent: Unable to Access AUB Outlook Account on Mobile Devices

Dear Support Team, I am experiencing difficulties accessing my AUB university email account through the Outlook application and web browser on mobile devices. My account works successfully on my laptop. However, when I attempt to sign in using my iPhone,…

Outlook | Outlook for mobile | Outlook for iOS | For education
asked 2026-11-12T20:57:07.98+00:00
Nancy Al-Fata (Student) 20 Reputation points
commented 2026-11-12T21:15:35.98+00:00
Ivory 2,880 Reputation points Independent Advisor
1 answer

Outlook folders will not load

I just accepted to do a Microsoft update of my computer about 30 minutes ago and now I cannot access any of my outlook folders? This is very frustrating and I need to access my business folder for work purposes. Clearly your update messed up my Outlook.…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-11-12T20:57:04.52+00:00
Jennifer Six 0 Reputation points
edited the question 2026-11-12T22:27:47.7466667+00:00
Jennifer Six 0 Reputation points
2 answers

cannot access outolook and do not need the family microsoft plan

I have not been able to access my outlook acct since my new microsoft family subscription began yesterday;. Can i speak with a human to fix this?

Microsoft 365 and Office | Other
asked 2026-11-12T20:56:38.9266667+00:00
sharon buechler 0 Reputation points
answered 2026-11-12T21:30:49.98+00:00
Estrella721 48,135 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Lost ability to create private channels in teams

I have created teams and made private channels in them for years, most recently last week. I am trying to do this today and I am continuously getting an error message "we ran into a problem creating your channel". I can make public channels…

Microsoft Teams | Microsoft Teams for business | Teams and channels | Private channels
asked 2026-11-12T20:55:20.13+00:00
Katie W 20 Reputation points
commented 2026-11-13T22:18:06.3+00:00
Chris-D 2,625 Reputation points Independent Advisor
2 answers

How do I reinstall Office 365 on my desktop Win 11?

How do I reinstall Office 365 on my desktop Win 11?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-11-12T20:54:37.8333333+00:00
Crossroads Sales LLC 0 Reputation points
answered 2026-11-12T21:33:51.66+00:00
Ivan B 127.5K Reputation points Independent Advisor
1 answer

Hi when will the 365 outage be resolved please? RE - EX1550543

Hi when will the outage be resolved please? RE - EX1550543

Exchange Online
Exchange Online

A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.

7,448 questions
asked 2026-11-12T20:54:15.67+00:00
Farkrocks 0 Reputation points
edited an answer 2026-11-12T21:13:09.4133333+00:00
Ruby Nguyen 3,735 Reputation points Independent Advisor
2 answers

outlook not loading

Web version will not load, and your A.I. is NOT helping...

Outlook | Web | Outlook.com | Email
asked 2026-11-12T20:53:10.29+00:00
Michael Miller 0 Reputation points
answered 2026-11-12T21:25:50.9166667+00:00
Ivan B 127.5K Reputation points Independent Advisor
1 answer

Requesting one-time courtesy exception to reschedule AZ-104 - Pearson Case #42938323

Hello Microsoft Credentials Support Team, I am writing to respectfully request a one-time courtesy exception to reschedule my AZ-104: Microsoft Azure Administrator exam. Details: Candidate Name: Renzo Joel Inocente Cordova Scheduled Date: Saturday,…

Community Center | Not monitored
asked 2026-11-12T20:52:24.1433333+00:00
Renzo Inocente 0 Reputation points
edited the question 2026-11-12T21:48:55.3066667+00:00
TP 165.5K Reputation points Volunteer Moderator
2 answers

synching outlookoutlook functions on my iphone but not on my laptop

Outlook functions on my iPhone but not on my laptop

Outlook | Windows | New Outlook for Windows | For home
asked 2026-11-12T20:49:37.8666667+00:00
Helmut Colbath 0 Reputation points
answered 2026-11-12T20:54:06.58+00:00
EmilyS_726 34,465 Reputation points Volunteer Moderator
1 answer

Outlook not opening on windows PC. Repair, reset, uninstall & install not successful.

This is the response I'm getting. Refresh does not work, either. Hmmm… can't reach this page outlook.office.com took too long to respond Try: Checking the connection Checking the proxy and the firewall ERR_CONNECTION_TIMED_OUT

Windows for home | Windows 10 | Internet and connectivity
asked 2026-11-12T20:49:23.2266667+00:00
Sheila Perry 0 Reputation points
answered 2026-11-12T20:54:22.49+00:00
EmilyS_726 34,465 Reputation points Volunteer Moderator
2 answers

My outlook email stopped connecting to the internet.

How do I reconnect my outlook email to the internet? It just stopped for no reason.

Outlook | Web | Outlook.com | Email
asked 2026-11-12T20:49:14.21+00:00
Chrissa Watson 0 Reputation points
commented 2026-11-12T20:53:53.88+00:00
Chrissa Watson 0 Reputation points
2 answers

Outlook Disconnected but still have internet

My outlook when offline and shows disconnected. It wont load new emails and rebooting/reloaded outlook and my computer wont fix this issue. the last time outlook update was at 12:32 today and hasn't been able to update since. My outlook account also wont…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-11-12T20:48:39.79+00:00
Matthew J. Cecil (TMMK) 0 Reputation points
answered 2026-11-12T20:52:47.6366667+00:00
EmilyS_726 34,465 Reputation points Volunteer Moderator
1 answer

How do I obtain my AZ-900 certificate

I have forgotten my Microsoft Learn login details to obtain my certificates. How do I log in to get my old certificates?

Community Center | Not monitored
asked 2026-11-12T20:48:19.09+00:00
John Aloro 0 Reputation points
edited the question 2026-11-12T21:48:23.58+00:00
TP 165.5K Reputation points Volunteer Moderator
2 answers

I can't access email but I can access other items on like Work, Excell, etc.

I can't access email but I can access other items on like Work, Excell, etc.

Outlook | Web | Outlook.com | Email
asked 2026-11-12T20:46:23.0733333+00:00
Thomas Balon 0 Reputation points
answered 2026-11-12T20:53:35.9366667+00:00
EmilyS_726 34,465 Reputation points Volunteer Moderator
2 answers

Why is outlook not working for me or anyone in my organization?

Outlook is down, microsoft on the whole seems to be down. Need a solution, what is microsoft's guaranteed up time?

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-11-12T20:46:02.15+00:00
Mike Kent 0 Reputation points
answered 2026-11-12T20:47:45.1233333+00:00
Ryan-N 16,960 Reputation points Microsoft External Staff Moderator
3 answers

Unable to Send or Receive Emails

Hello Microsoft Support, I am experiencing an issue with Microsoft Outlook. The email service is currently not working, and I am unable to send or receive emails. Please investigate this issue and provide assistance to restore the email service. Thank…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-11-12T20:46:00.7533333+00:00
Andrea Martinez 0 Reputation points
commented 2026-11-12T21:02:03.4666667+00:00
Lin V 2,055 Reputation points Independent Advisor
2 answers

Issue with Changing Primary Email Address

The email address I currently have as my primary is no longer available. I have tried switching to one of my alias email addresses and I get a message saying "Cannot update at this time". This is a reoccurring issue.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-11-12T20:45:33.9533333+00:00
CDL 38 0 Reputation points
answered 2026-11-13T14:52:31.5966667+00:00
Brian Tillman 28,235 Reputation points Independent Advisor
2 answers

outlook web can't reach internet message

Why am I getting this message. Can't send or receive e-mails

Outlook | Web | Outlook.com | Email
asked 2026-11-12T20:44:51.3766667+00:00
Jim Schultz 0 Reputation points
answered 2026-11-12T21:16:57.59+00:00
Estrella721 48,135 Reputation points Independent Advisor
2 answers

The Microsoft Word Login Page won't load and keeps timing out

I'm trying to sign in to my Microsoft Word account and the login page will not load and keeps timing out.

Microsoft 365 and Office | Word | For home | Windows
asked 2026-11-12T20:44:19.3233333+00:00
Craig Sinclair 0 Reputation points
edited a comment 2026-11-13T09:52:45.7433333+00:00
Stefan Blom 357.7K Reputation points MVP Volunteer Moderator
2 answers

cannot send or receive emails on any of my devices

Niether my wife or I are receiveing email on any of our devices for several hours. We are also unable to send emails. I have tried to log into my account online but have been unable to do so.

Outlook | Web | Outlook.com | Email
asked 2026-11-12T20:43:51.4866667+00:00
Michael Cipolla 0 Reputation points
answered 2026-11-12T21:14:42.1766667+00:00
EmilyS726 280.7K Reputation points Independent Advisor