722 questions
1 answer
extended security updates error
I have a Windows 10 computer successfully enrolled in Microsoft's Extended Security Updates (ESU) program. Windows Update repeatedly fails with error 0x80070643. This problem has persisted for months despite extensive troubleshooting, including Windows…
Windows for home | Windows 10 | Extended Security Update (ESU)
asked
2026-11-07T15:54:44.2+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 94%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
John Hale
0
Reputation points
answered
2026-11-07T15:56:01.4533333+00:00
AI answer
2 answers
warranty details and activation date Device Serial Number: 0F34QR726173K9
i need a warranty card from the microsoft authorization of my surface laptop Device Serial Number: 0F34QR726173K9
Surface | Other
1,486 questions
asked
2026-11-07T15:53:51.0833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 56.00000000000001%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
Sanjay Kumar Nath
0
Reputation points
edited the question
2026-11-07T17:03:41.1966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 67%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
Ruwim.B
7,325
Reputation points
Volunteer Moderator
0 answers
URGENT: Azure Government GCC High tenant admin lockout - AADSTS53000 - Data Protection assistance needed
I am the authorized administrator of a Microsoft 365 GCC High / Azure Government environment. We are experiencing a complete administrator lockout following security configuration changes. Current conditions: Azure Government portal authentication is…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,462 questions
asked
2026-11-07T15:50:46.9066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 57.99999999999999%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESL%3C/text%3E%3C/svg%3E)
Scott Larkin
0
Reputation points
commented
2026-11-07T15:58:41.6866667+00:00
Scott Larkin
0
Reputation points
2 answers
Try to recovery account that inactive for more than 2 years
My friend tried to login back hotmail account but it show this account does not exist, then tried to register account using same hotmail it show this username already taken. Its there anyway to recover this account?
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,557 questions
asked
2026-11-07T15:50:37.7966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 90%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJL%3C/text%3E%3C/svg%3E)
Jerick Leow
0
Reputation points
commented
2026-11-07T17:07:03.73+00:00
EmilyS726
278.4K
Reputation points
Independent Advisor
1 answer
Technical Support Request: Random Laptop Restarts (Hypervisor Error 0x20001)
Issue Description: My laptop is experiencing random, sudden restarts under all types of workloads. It shuts down and reboots instantly without warning. This happens during low-intensity tasks like typing in Microsoft Word, watching YouTube videos, or…
Windows for home | Windows 11 | Performance and system failures
32,746 questions
asked
2026-11-07T15:48:41.4833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 17%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EX%3C/text%3E%3C/svg%3E)
xnooby
0
Reputation points
answered
2026-11-07T15:49:33.0766667+00:00
AI answer
2 answers
My display
My Windows display settings were changed, and now my taskbar looks enlarged and my screen colors look lighter than before. My display resolution and scaling are back to their recommended settings, but my PC still doesn't look the way it did originally. I…
Windows for home | Windows 10 | Settings
21,847 questions
asked
2026-11-07T15:47:24.33+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 63%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMG%3C/text%3E%3C/svg%3E)
Mario Gomez
0
Reputation points
answered
2026-11-07T16:19:18.3933333+00:00
Dio Xavier
298.3K
Reputation points
Volunteer Moderator
1 answer
Hotmail account cannot receive incoming emails
I can successfully sign in to hotmail account and i can send emails to my gmail account. However, I cannot receive any incoming emails
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,557 questions
asked
2026-11-07T15:43:35.23+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 22%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECS%3C/text%3E%3C/svg%3E)
chris sherrow
0
Reputation points
commented
2026-11-07T16:23:25.1+00:00
EmilyS726
278.4K
Reputation points
Independent Advisor
0 answers
Legal Name Change Request Redirects to Broken Engage Center No Access Error
Hello Microsoft Support, I need to change my legal name on my Microsoft Learn / Certification profile so it matches my government-issued ID before my exam. However, I am completely blocked by a system error loop. Every time I try to submit a support…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,756 questions
asked
2026-11-07T15:42:41.6666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 4%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKS%3C/text%3E%3C/svg%3E)
karthikeyan S
0
Reputation points
edited the question
2026-11-07T16:04:46.0633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 22%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JuliaMarvin
23,890
Reputation points
Volunteer Moderator
0 answers
Cant redeem gamepass on my pc
I cant redeem my gampass on my laptop thats included with my device, when i try it just says try that again and says something happened on your end.
Windows for home | Windows 11 | Apps
2,474 questions
asked
2026-11-07T15:41:56.41+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 27%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMR%3C/text%3E%3C/svg%3E)
Myles Ravenscroft
0
Reputation points
asked
2026-11-07T15:41:56.41+00:00
Myles Ravenscroft
0
Reputation points
0 answers
Defender for Storage: enabling fails with "Failed to disable advanceThreatProtectionSettings" (500), subscription-level plan doesn't apply either
can't enable Microsoft Defender for Storage (with on-upload malware scanning) on any storage account of my subscription. I've tried the resource level, the subscription level, a brand-new storage account, Bicep, the portal and the CLI, and none of them…
Azure Storage
Azure Storage
Globally unique resources that provide access to data management services and serve as the parent namespace for the services.
3,898 questions
asked
2026-11-07T15:41:45.7066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 83%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOS%3C/text%3E%3C/svg%3E)
Olivier Sagory
0
Reputation points
edited the question
2026-11-07T17:38:26.9233333+00:00
Olivier Sagory
0
Reputation points
2 answers
I trouble signing on to my certificate profiles page today in the code signing account website portal for Azure. error
They're telling me every time I open up a support request with Microsoft they're telling me I have to spend $99 for Basic support but this is not a Technical Support issue this is a issue with your Microsoft Azure website crashing and not loading my…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,694 questions
asked
2026-11-07T15:39:45.93+00:00
Create Now 32
0
Reputation points
answered
2026-11-07T15:44:55.2566667+00:00
Create Now 32
0
Reputation points
2 answers
Problem after renew my annual subscription
Hi sir After I renew my annual subscription multiple sender emails are not delivered to me and senders are getting bounce email. exact error: 550 5.7.1 message rejected.mmexport1794065811188.jpgScreenshot_20261107_231719_WeChat.jpg
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,557 questions
asked
2026-11-07T15:38:23.44+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 45%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVG%3C/text%3E%3C/svg%3E)
Vijay Goneri
0
Reputation points
answered
2026-11-07T16:14:27.6033333+00:00
EmilyS726
278.4K
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
Surface Pro key board
How do I turn on my surface pro 6 keyboard? Thank you
Surface | Accessories | Surface mice and keyboards
727 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 22%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETD%3C/text%3E%3C/svg%3E)
1 answer
Locked out of tenant and cannot contact support via Admin Center.
Hi, I am unable to login with my Super Admin user and therefore cannot initiate a support case inside of 365 Admin Center. I also attempted to call but the IVR just read me out a link and hung up no matter what I tried. Here's the error I'm…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
20,224 questions
asked
2026-11-07T15:28:54.59+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 28.999999999999996%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
TylerHoban
0
Reputation points
edited the question
2026-11-07T16:51:23.4333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 15%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jack-Bu
7,220
Reputation points Microsoft External Staff
Moderator
2 answers
Excel files will not stop opening upon login
How to stop Excel from opening files when I log in
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
58,097 questions
asked
2026-11-07T15:27:36.28+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 23%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGM%3C/text%3E%3C/svg%3E)
Gladys Morrar
0
Reputation points
answered
2026-11-07T16:19:36.12+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 72%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESI%3C/text%3E%3C/svg%3E)
SD - IA
182.6K
Reputation points
Independent Advisor
1 answer
Other laptops using my Microssoft account
Say 6 years ago I logged onto my laptop (LAP 1) with my newly created Microsoft account. It is still logged in even though I have given that laptop to my partner. I dont have access to that laptop anymore. My partner has a different email address. I…
Windows for home | Windows 11 | Accounts, profiles, and login
10,495 questions
asked
2026-11-07T15:22:36.7266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 52%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
Me0166
0
Reputation points
edited the question
2026-11-07T18:29:52.3133333+00:00
Gérard Oomens
133.7K
Reputation points
Volunteer Moderator
1 answer
Microsoft Teams: no longer access to previous chats from Skype
I suddenly remembered I had made a groupchat (with only me in it) which I used to "save" pictures, but I am now unable to access that chat as it appears that it doesn't exist anymore. I remember going on Teams and seeing my old chats from…
Microsoft Teams | Microsoft Teams Free | Chats
Microsoft Teams | Microsoft Teams Free | Chats
Text-based conversations between users with searchable history in Microsoft Teams Free
287 questions
asked
2026-11-07T15:21:55.32+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 48%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL6%3C/text%3E%3C/svg%3E)
LaureMartens-6569
0
Reputation points
answered
2026-11-07T17:15:41.79+00:00
Ruwim.B
7,325
Reputation points
Volunteer Moderator
2 answers
Microsoft does not recognise my email account
I just tried to sign in to my microsoft account in order to play minecraft only after 4 hours of not playing, however when i tried signing in an error message saying "microsoft does not recognise this email" upon using the sign-in helper, there…
Windows for home | Windows 11 | Accounts, profiles, and login
10,495 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 91%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
1 answer
Profile password
I just recently changed my password in my profile but when I try to sign in it says incorrect password
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,615 questions
asked
2026-11-07T15:10:35.7666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 30%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBR%3C/text%3E%3C/svg%3E)
Betty Rogers
0
Reputation points
answered
2026-11-07T15:11:08.7133333+00:00
AI answer
1 answer
Phone Connect
When after installing Microsoft phone connect I went to my phone and found new groups of games and search bar that I did not install. I cannot uninstall. Help please.
Windows for home | Windows 11 | Connect Phone and PC
1,459 questions
asked
2026-11-07T15:08:42.3+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 62%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKH%3C/text%3E%3C/svg%3E)
Keith H
0
Reputation points
answered
2026-11-07T15:22:19.8166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 81%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERF%3C/text%3E%3C/svg%3E)
Rayyan Fawad
1,255
Reputation points