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When will Microsoft Word and Onedrive work for personal home users?

Hi, I am having issues with Microsoft Personal since yesterday. Specifically Ondrive, copilot and Word. I get pop up messages ‘server not found’. And files will not open, When will these be resolved?

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-11-13T05:46:57.4166667+00:00
Mirna Barbari 25 Reputation points
accepted 2026-11-13T06:36:37.03+00:00
Mirna Barbari 25 Reputation points
2 answers

Copilot AI is not working. When I click icon all that comes up is a white screen.

Copilot AI is not working. When I click icon all that comes up is a white screen.

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-11-13T05:46:44.25+00:00
Augustus Flowers 0 Reputation points
answered 2026-11-13T12:24:45.7066667+00:00
Marcin Policht 112.8K Reputation points MVP Volunteer Moderator
2 answers

canot log into email

i can not log into my outlook live mail .it says error 500 takes to long to load

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-11-13T05:42:16.1233333+00:00
janet kelly 0 Reputation points
answered 2026-11-13T06:16:55.1033333+00:00
Estrella721 48,020 Reputation points Independent Advisor
2 answers

I carn't open up my hotmail

How came all of a sudden i can not log into my hotmail?

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-11-13T05:42:11.0533333+00:00
Christine Roberts 0 Reputation points
answered 2026-11-13T06:18:45.7433333+00:00
DaveM121 949.2K Reputation points Independent Advisor
3 answers

Urgent: Outlook Web inaccessible in Kazakhstan since November 13, 2026

Dear Microsoft Support Team, I am reporting an urgent issue with Microsoft Outlook Web affecting my institutional email account at Kozybayev University in Kazakhstan. My Outlook Web email service worked normally until the evening of November 12, 2026.…

Outlook | Web | Outlook on the web for business | Email
asked 2026-11-13T05:39:28.03+00:00
Myrzantay Zhakyp 0 Reputation points
answered 2026-11-14T06:26:42.0933333+00:00
JeseminQH 1,210 Reputation points Independent Advisor
1 answer

Microsoft Outlook & Exchange webmail is not working

Microsoft Outlook & Exchange webmail is not working from yesterday night at 11:30 PM onwords Please look into matter Thanks [Moderator note: Personally Identifiable Information removed]

Exchange Online
Exchange Online

A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.

7,447 questions
asked 2026-11-13T05:38:51.4866667+00:00
Krishna Prasad BK 0 Reputation points
edited a comment 2026-11-13T10:30:27.9633333+00:00
Liora 3,770 Reputation points Independent Advisor
2 answers

How to verify which subscription of 365, I purchase Dell in 2024 but switched to HP 10/9/2026 but says I need a subscription

My problem is that I don't have the product key for the old Dell pc which I recently got rid of and purchased a new HP which all info from Dell was transferred to the HP. However, even though I can use the excel and the word, I am unable to use co-pilot…

Microsoft 365 and Office | Other
asked 2026-11-13T05:37:53.8466667+00:00
blazing 0 Reputation points
answered 2026-11-13T06:13:54.8533333+00:00
DaveM121 949.2K Reputation points Independent Advisor
1 answer

I am signed in but doesn't show me emails at all, just picture of mail, not sure what's going on?

*I am signed in but doesn't show me emails at all, just picture of mail, not sure what's going on?

Outlook | Web | Outlook.com | Email
asked 2026-11-13T05:36:35.0333333+00:00
jackietateyama-6224 5 Reputation points
answered 2026-11-13T06:11:14.9566667+00:00
Estrella721 48,020 Reputation points Independent Advisor
3 answers

Is there an ETA on the current outlook outage?

I have not been able to send or receive my emails since last night. Also my shared mailbox is not connecting to the outlook. Is there any ETA on the resolution?

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-11-13T05:35:59.7+00:00
Vineet Chauhan 0 Reputation points
commented 2026-11-14T03:13:21.1333333+00:00
Vineet Chauhan 0 Reputation points
1 answer

Outlook Outage

Hi Support, Any ETA for this Fix ? Thanks [Moderator note: Personally Identifiable Information removed]

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-11-13T05:35:37.3266667+00:00
Suresh Alex 0 Reputation points
commented 2026-11-14T02:25:59.08+00:00
Teddie Dang 2,245 Reputation points Independent Advisor
3 answers

Microsoft Outlook Email Service Issue

Hi Microsoft team Currently we unbale to access the mail kindly advise when the resolve the issue now any development awaiting your valuable reply thanks jaikumar

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-11-13T05:34:32+00:00
jaikumar 0 Reputation points
edited a comment 2026-11-13T10:32:30.31+00:00
Liora 3,770 Reputation points Independent Advisor
0 answers

Microsoft Forms falsely flagged as phishing, unable to distribute or duplicate form Copy title

I am using Microsoft Forms through a personal Microsoft 365 subscription to develop legitimate English language assessments for an educational institution. One of my forms, "English File 4th Ed. - Intermediate General English Progress Test 2",…

Microsoft 365 and Office | Other
asked 2026-11-13T05:33:45.8833333+00:00
Paul Borg 0 Reputation points
1 answer

Outlook issue

Hi Team, We have been experiencing issues with Outlook for the past 12 hours. Could you please provide the current status and confirm when the Outlook update was implemented? Also, kindly share the expected resolution time.

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-11-13T05:31:29.1166667+00:00
Tera Chinnapa Reddy 0 Reputation points
edited an answer 2026-11-13T05:42:46.4766667+00:00
Dora-T 2,255 Reputation points Independent Advisor
2 answers

When Services get operational

Hi, Any Exact timelines when o365 get operational ?

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-11-13T05:31:08.3666667+00:00
Amir Saleem 0 Reputation points
edited the question 2026-11-13T10:11:12.9166667+00:00
Stefan Blom 357.7K Reputation points MVP Volunteer Moderator
2 answers

I am currently unable to access my outlook mailbox.

Hi Microsoft Team, I need help accessing my Outlook email mailbox. Is there any server issue on Microsoft's end?

Outlook | Web | Outlook.com | Email
asked 2026-11-13T05:30:11.64+00:00
Khushbo Prince 0 Reputation points
answered 2026-11-13T06:05:41.0633333+00:00
Thileep Kumar 4,400 Reputation points Independent Advisor
2 answers

Copilot is now working for all day.

Outlook and Copilot are not working today at all. Rapid problem fixing is required. This is seriously impacted to daily business.

Outlook | Web | Outlook on the web for business | Sign in
asked 2026-11-13T05:27:55.96+00:00
Kim Pilhwan, C3-KR-A-60 0 Reputation points
answered 2026-11-13T15:05:46.66+00:00
Jayden-P 4,385 Reputation points Independent Advisor
2 answers

I cannot access my hotmail account

I upgraded mac mini to OS Sonoma 14.8.9 and now I cannot access my hotmail account. The browser will not open. I tried to add the outlook account to my System settings and it is not recognized. I need to speak with a person. Is it possible to make an…

Outlook | Web | Outlook.com | Email
asked 2026-11-13T05:26:31.7433333+00:00
Christine Federici 0 Reputation points
answered 2026-11-13T06:01:26.46+00:00
Estrella721 48,020 Reputation points Independent Advisor
2 answers

No email, phones and Laptops

All Day no emails, cant connect to server, all business laptops and phones... yet the prices keep going up.....How long?

Outlook | Web | Outlook on the web for business | Email
asked 2026-11-13T05:22:03.6566667+00:00
Gaz 0 Reputation points
commented 2026-11-13T14:23:35.3933333+00:00
Helen Luu 3,735 Reputation points Independent Advisor
1 answer

excel sheet not opend

pls clear in problem quikly and viwe only questiones displayed

Microsoft 365 and Office | Excel | For home | Other
asked 2026-11-13T05:19:45.29+00:00
BDO vik 0 Reputation points
commented 2026-11-13T06:08:08.1633333+00:00
Racheal Etap 0 Reputation points
2 answers

Microsoft email not working

Microsoft email not working since 13 Nov 2026 Morning. outlook website & outlook app in windows & mobile also not working at all not receiving or sending emails

Outlook | Windows | New Outlook for Windows | For home
asked 2026-11-13T05:13:06.85+00:00
Kashif Aziz Awan 0 Reputation points
answered 2026-11-13T05:48:49.16+00:00
Diana Mariz 11,565 Reputation points Independent Advisor