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Exam Reschedule

Dear Support Team, I contacted your helpline yesterday regarding my Microsoft Power BI PL-300 exam ID verification issue and registered a complaint. I received the case number (42937409), but I have not yet received any confirmation email or further…

Community Center | Not monitored
asked 2026-11-10T10:09:18.12+00:00
Murugesan R 0 Reputation points
answered 2026-11-10T16:22:49.0066667+00:00
Gérard Oomens 133.7K Reputation points Volunteer Moderator
1 answer

Unable to Access Microsoft Credentials Support – Request for Alternative Escalation Channel

Dear Microsoft Support Team, I am a Microsoft certification candidate attempting to escalate a complaint concerning my AZ-104 examination held on November 9, 2026. Pearson VUE has rejected my initial complaint, and I am seeking an independent review by…

Community Center | Not monitored
asked 2026-11-10T14:27:56.98+00:00
Pranav prasad Bhide 0 Reputation points
answered 2026-11-10T16:20:24.9433333+00:00
Gérard Oomens 133.7K Reputation points Volunteer Moderator
0 answers

Cant access Azure PCI DSS AOC

I have a Azure subscription, and logged in with it. But when I try to download the PCI DSS AOC bundle it goes to a login / register screen. Put my email in and get: <my domain> isn't in our system. Make sure you typed it correctly. Any way around…

Azure Advisor
Azure Advisor

An Azure personalized recommendation engine that helps users follow best practices to optimize Azure deployments.

790 questions
asked 2026-11-10T16:18:37.5733333+00:00
Andrew Bannock 0 Reputation points
2 answers

How to compare and count data from 2 sheets

Hello, I have 2 sheets filled with 14,000 part #'s from some machines. I need to compare one sheet to another by counting common items so I can show % difference from one list to another. I have column A in each sheet containing the data to compare. I…

Microsoft 365 and Office | Excel | Other | Windows
asked 2026-11-10T15:38:46.2266667+00:00
Adam Kresler 0 Reputation points
answered 2026-11-10T16:15:59.2533333+00:00
TaoLi 120.3K Reputation points Independent Advisor
2 answers

my email on outlook has been interrupted,

My Microsoft 365 account with Outlook was suspended due to non payment I have renewed. my cc is on file but I cant reactivate my email via Outlook

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-11-10T15:37:46.8666667+00:00
Traveling Liberally 0 Reputation points
answered 2026-11-10T16:14:47.9633333+00:00
Manoel Barros 23,460 Reputation points Independent Advisor
1 answer

Email Response Time Tracking and Reporting in Outlook / Microsoft 365

Hello, Does Outlook or Exchange Online have a built-in feature to track email response times, identify unanswered emails, and generate reports showing average turnaround times per user or shared mailbox?

Exchange Online
Exchange Online

A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.

7,478 questions
asked 2026-11-10T15:46:28.11+00:00
Renuka Kaje 0 Reputation points
answered 2026-11-10T16:14:28.12+00:00
Kai-L 21,185 Reputation points Microsoft External Staff Moderator
asked 2026-10-06T05:06:01.1633333+00:00
Mithun Kumar S R 0 Reputation points
answered 2026-11-10T16:12:47.6833333+00:00
Vinodh247-1375 44,806 Reputation points Volunteer Moderator
2 answers

Issue with Transcribe dialogue box on One Note

The Transcribe dialogue box on One Note opens but the Upload Audio tab has stopped working. The other tab Start Recording is still working.

Microsoft 365 and Office | OneNote | For home | Windows
asked 2026-11-10T05:24:15.7366667+00:00
sereng alva 0 Reputation points
commented 2026-11-10T16:12:20.2+00:00
sereng alva 0 Reputation points
2 answers

Update credit card

How do I update my credit card for monthly payment?

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-09T13:52:28.1766667+00:00
Diane Valentine 0 Reputation points
commented 2026-11-10T16:11:41.0266667+00:00
Grace Burns 0 Reputation points
2 answers

My hotmail account has been hacked, there is a draft blackmail sextation email being populated in drafts and then sent several times a minute in my inbox

Hello, I am reporting a persistent and concerning security issue affecting my personal hotmail Outlook.com account. Since Nov 7th, 2026, suspicious sextortion messages have been repeatedly appearing in my inbox as unsent drafts, automatically flagged and…

Microsoft 365 and Office | Other
asked 2026-11-10T15:37:06.56+00:00
david cameron 0 Reputation points
answered 2026-11-10T16:10:12.4266667+00:00
EmilyS726 279.2K Reputation points Independent Advisor
1 answer

Hotmail email

I have not received any emails in my Hotmail inbox not even spam I get every day. I do not have any rules set up please advise rjk

Outlook | Web | Outlook.com | Email
asked 2026-11-09T07:02:12.7633333+00:00
R J Kimms 60 Reputation points
commented 2026-11-10T16:08:53.7833333+00:00
Hornblower409 18,970 Reputation points
1 answer

Outlook says I'm disconnected when I connect

Hello, I have a connection issue on my corporate microsoft account. Whenever I go to the outlook web client, after filling my credentials I'm redirected to a page that says "you've successfully disconnected from your account". Even after 3…

Outlook | Web | Outlook on the web for business | Sign in
asked 2026-11-10T14:54:55.1366667+00:00
Aymeric 0 Reputation points
answered 2026-11-10T16:06:35.14+00:00
Deogratias 90 Reputation points Independent Advisor
2 answers

Download Defender IoT Sensor

Unable to download ISO from Microsoft site for over a month. Is there a direct link to the ISO for downloading? The following is what we see when trying to download:

Windows for business | Windows for IoT
asked 2026-11-09T13:03:54.37+00:00
Justin Tomkowicz 0 Reputation points
commented 2026-11-10T16:04:44.19+00:00
Chance Maurice Niyonzima 825 Reputation points Independent Advisor
2 answers

How to troubleshoot windows being stuck on loading screen after applying updates and restarting

Hello Microsoft Team,- Issue:Requesting assistance with Issue being experienced when restarting a server after applying Monthly cumulative updates. The following cumulative updates were applied to the server KB5120242 on one instance and subsequently…

Windows for business | Windows Server | Windows cloud | Other
asked 2026-11-06T16:04:28.1+00:00
Mohammed, Omar 0 Reputation points
commented 2026-11-10T15:59:58.84+00:00
Chance Maurice Niyonzima 825 Reputation points Independent Advisor
2 answers

How do i fix my account when i can't access my account and the calls are just being closed?

2 weeks ago, OneDrive asked me to sign in. Strange I thought. I go to log in i get account not found. Recover username I gets a recovery email that's not mine? Hacked? I open a call, very difficult todo without an account. Supply the details IP address…

Microsoft 365 and Office | OneDrive | Other | Windows
asked 2026-11-10T14:49:37.76+00:00
commented 2026-11-10T15:59:42.94+00:00
EmilyS726 279.2K Reputation points Independent Advisor
4 answers

Unable to send from outlook classic to multiple contacts

i cannot send an email to a number of contacts using outlook classic in office 2024 it give undeliverable for all of the contacts what is the fault?

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-11-09T10:14:22.9233333+00:00
cedric Hapgood - Strickland 5 Reputation points
commented 2026-11-10T15:59:16.06+00:00
Innocent Cyubahiro 85 Reputation points Independent Advisor
2 answers

How to get into my GM account

I am unable to connect to my GM account it shows up on my device but it will not connect to the website site to authenticate me the numbers or code never sync

Windows for business | Windows 365 Business
asked 2026-11-10T15:01:48.74+00:00
Lippitt, William 0 Reputation points
answered 2026-11-10T15:58:01.4933333+00:00
Chance Maurice Niyonzima 825 Reputation points Independent Advisor
2 answers

Unauthorised email forwarding

I noticed today that I had email forwarding enabled to an email account I don't know. I have 2FA and you need a code to sign in to my account which gets set to my phone and I have to authorise. How has this happened?

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-10T15:19:12.7+00:00
Lana Nadeen 0 Reputation points
answered 2026-11-10T15:58:00.0866667+00:00
EmilyS726 279.2K Reputation points Independent Advisor
2 answers

Multiple issues, billing, 365, and Teams

1- get charged monthly for Word, 365, and etc but can not download or use in my Mac, I believe there are duplicates 2- Unable to use W-365 3-having trouble using Teams

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-11-10T15:11:04.49+00:00
Jacobo A Rivero MD, FAAFP 0 Reputation points
answered 2026-11-10T15:57:47.98+00:00
SD - IA 182.9K Reputation points Independent Advisor
1 answer

Microsoft authenticator push notification on Ipv6 not working

Hi folks My ISP recently upgraded router to use Ipv6 and since then Microsoft authenticator push notification stopped working on my phone. It just keep rotating for a while until time out. However when i switch to mobile data which is on ipv4, it works…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,770 questions
asked 2026-11-10T10:34:15.1233333+00:00
NITIN GUPTA 1 Reputation point
answered 2026-11-10T15:56:07.5066667+00:00
Rukshan edirisinghe 2,445 Reputation points