Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
3,040 questions
2 answers
MicroSoft billing entry on my VISA statement
Per my VISA bill I got charged $137.25 by Microsoft and I just want to know what it was for.
Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked
2026-11-10T20:09:45.0966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 65%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
Richard Brudzynski
0
Reputation points
answered
2026-11-10T20:42:44.58+00:00
EmilyS726
279.6K
Reputation points
Independent Advisor
2 answers
cant' open my email
When I press the email icon it just open a blank page without any content.
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,627 questions
asked
2026-11-10T19:58:05.5933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 13%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERL%3C/text%3E%3C/svg%3E)
Ricardo Longueira
0
Reputation points
answered
2026-11-10T20:40:02.1633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
90,730
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
Received phone calls claiming to be from MS about a security breach on my account
I'm guessing this is a phishing/fraudulent incident, but someone called me from 415-891-7003 and then from 800-642-7676 concerning my hotmail account. According to this individual, someone initiated a live chat to add an additional backup e-mail to the…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,677 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 94%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERK%3C/text%3E%3C/svg%3E)
0 answers
Stuck in MFA Loop
when signing-in, I will be asked to provide a code that is supposed to be sent to my Microsoft Authentication App. But nothing is showing there There is no sign-n options , that is the only way to pass MFA and I am totally stuck
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,772 questions
asked
2026-11-10T20:34:13.7266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 0%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Sohad Sattouf
0
Reputation points
asked
2026-11-10T20:34:13.7266667+00:00
Sohad Sattouf
0
Reputation points
2 answers
I need a contact person to ask about Accessibility
Subject: Request for Accessibility Documentation – VPAT, Conformance and Remediation Form, and Accessibility Statement Dear OpenSSH, As part of the 2024 DOJ Website and Apps Accessibility Rule, and our commitment to accessibility and compliance with…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,812 questions
asked
2026-11-10T19:01:49.7533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 92%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDW%3C/text%3E%3C/svg%3E)
Davis, William E
0
Reputation points
answered
2026-11-10T20:30:19.3733333+00:00
AI answer
1 answer
Sole admin locked out of Azure tenant by MFA, still being billed, need cancellation or MFA reset
I'm the only administrator of a personal Azure pay-as-you-go tenant. Mandatory MFA prompts my Microsoft Authenticator, but the app never receives the requests. I've also been getting sign-in prompts from outside the US that I didn't start, so I believe…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,480 questions
asked
2026-11-10T20:14:50.86+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 43%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETB%3C/text%3E%3C/svg%3E)
Troy Bell
0
Reputation points
answered
2026-11-10T20:16:00.53+00:00
AI answer
3 answers
Windows 11, version 25H2 - Failed to install
Windows 11, version 25H2 - Failed to install. I am seeing the update logo in the task bar which has a red dot. I have deleted the contents of C:\Windows\SoftwareDistribution\Download as advised by Gemini AI and tried to run the update again but the issue…
Windows for home | Windows 11 | Windows update
15,807 questions
asked
2026-11-09T13:29:14.4266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 98%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENS%3C/text%3E%3C/svg%3E)
Nigel Smith
0
Reputation points
edited a comment
2026-11-10T20:15:36.0733333+00:00
Nigel Smith
0
Reputation points
2 answers
All my emails
All my emails are going to Trash or Junk how do i fix
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
33,126 questions
asked
2026-11-10T19:30:05.0733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 33%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
JoAnn Sandberg
0
Reputation points
answered
2026-11-10T20:14:34.52+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 89%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
paulr0511
49,755
Reputation points
Independent Advisor
1 answer
how to get a live agent for hacked account
I have a personal Microsoft account that has been hacked i have tried to correct it but to no success. i have received emails to a new email account that says it will take up to 5 days to verify that it is my account. now i have a new email that says…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,677 questions
asked
2026-11-10T20:13:48.8633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 68%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
doug barger
0
Reputation points
answered
2026-11-10T20:14:04.6566667+00:00
AI answer
1 answer
One of the answers was accepted by the question author.
Artifact Signing organization validation (Poland): verification link signs in to the Microsoft Accounts tenant and shows You need permission
Hello Artifact Signing team, Our Public organization identity validation (sole proprietorship in Poland, Artifact Signing account in Poland Central, Basic SKU) was created on 2026-11-10 and is now in Action Required. The verification link from the email,…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,772 questions
asked
2026-11-10T15:11:23.8566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 17%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMD%3C/text%3E%3C/svg%3E)
Marcin Daniun
0
Reputation points
accepted
2026-11-10T20:13:32.62+00:00
Marcin Daniun
0
Reputation points
2 answers
I cannot add my personal email with my work email to merge my work account and my personal account
I cannot add my personal email with my work email to merge my work account and my personal account. Pls assist This question is related to the following Learning Module
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,812 questions
asked
2026-11-10T13:43:52.9466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 89%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETC%3C/text%3E%3C/svg%3E)
TATHAGATA CHATTOPADHYAY
0
Reputation points
answered
2026-11-10T20:12:55.6033333+00:00
Julian Sharp
47,981
Reputation points
2 answers
One of the answers was accepted by the question author.
Dispute the ending date of MS365 subscription. We had paid $129 to renew the one year MS365 on July 2026. It shows effective date as April 2027?
Dispute the ending date of MS365 subscription. We had paid $129 to renew the one year MS365 on July 2026. It shows effective date as April 2027?
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,785 questions
asked
2026-11-04T21:31:56.6666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 27%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
Ash Bharagve
20
Reputation points
accepted
2026-11-10T20:12:29.5633333+00:00
Ash Bharagve
20
Reputation points
2 answers
microsoft security intelligence and defender
is it normal to get "Security Intelligence Update for Microsoft Defender Antivirus - KB2267602 (Version 1.463.210.0) - Current Channel (Broad) for several consecutive days" that always says successfully installed?
Windows for home | Windows 11 | Windows update
15,807 questions
asked
2026-11-10T19:44:45.5566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 93%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
jan mueller
0
Reputation points
answered
2026-11-10T20:12:05.95+00:00
CrazyKats
20,305
Reputation points
Volunteer Moderator
2 answers
How to export a Whiteboard initiated by a Teams Rooms device as a standalone device
If I walk up to a Microsoft Teams Rooms device and start a whiteboard -- without being in a teams call -- how do I export that or send it to someone? In all the documentation it just says "its saved in Azure" but I can't give access to that to…
Microsoft 365 and Office | SharePoint | For business | Windows
Microsoft 365 and Office | SharePoint | For business | Windows
A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
30,215 questions
Microsoft Teams | Microsoft Teams for business | Other
Microsoft Teams | Microsoft Teams for business | Other
Additional features, settings, or issues not covered by specific Microsoft Teams categories
21,230 questions
asked
2024-02-22T15:01:50.4866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 76%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELW%3C/text%3E%3C/svg%3E)
Luke Williams
5
Reputation points
commented
2026-11-10T20:11:41.8333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 22%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESJ%3C/text%3E%3C/svg%3E)
Sriram Jasti
0
Reputation points
2 answers
Exam passed but noy certificate received
Good day , i wrote AI901 exam today at a test centre, i finished and passed and the score was shown. but i didnt could print score resultd paper because the system didnt not allow me to end exam due to a link. may you kindly assist with exam…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,812 questions
asked
2026-11-10T14:36:22.62+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 65%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMK%3C/text%3E%3C/svg%3E)
Masutha Katlego Japhta
0
Reputation points
answered
2026-11-10T20:11:11.85+00:00
Julian Sharp
47,981
Reputation points
3 answers
HOW TO CHECK IF JAVA SCRIPT UPDATED ON MY PC BROWSER
HOW TO CHECK IF JAVA SCRIPT UPDATED ON MY PC BROWSER
Microsoft Edge | Other | Windows 10
Microsoft Edge | Other | Windows 10
Other issues or features related to Microsoft Edge on Windows 10
4,494 questions
asked
2026-11-10T15:26:12.3933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 93%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDG%3C/text%3E%3C/svg%3E)
D G
0
Reputation points
answered
2026-11-10T20:09:35.18+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 61%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBS%3C/text%3E%3C/svg%3E)
Bruce (SqlWork.com)
85,786
Reputation points
2 answers
Certification Receiving Time Query
I passed AZ-305 today But didn’t received certificate yet. When i will receive the certificate?
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,812 questions
asked
2026-11-10T17:27:40.0833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 78%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMU%3C/text%3E%3C/svg%3E)
Muhammad Usama Waheed
0
Reputation points
answered
2026-11-10T20:09:27.4366667+00:00
Julian Sharp
47,981
Reputation points
2 answers
Training Certificates
Do we receive certificates for completing training. I need to show proof that I completed the 3 part Dyslexia training. This question is related to the following Learning Path
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,812 questions
asked
2026-11-10T17:42:04.81+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 53%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETL%3C/text%3E%3C/svg%3E)
TANYA L DENT
0
Reputation points
answered
2026-11-10T20:09:10.58+00:00
Julian Sharp
47,981
Reputation points
1 answer
Account hacked and stolen
About two weeks ago, my Microsoft account (including my Game Pass subscription) was stolen. After spending two hours figuring out how to reach a human representative, I waited several days only to be told that the personal information I provided was…
Windows for home | Windows 11 | Gaming
5,545 questions
asked
2026-11-10T19:57:46.8366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 74%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVD%3C/text%3E%3C/svg%3E)
Vittorio D'Alterio
0
Reputation points
answered
2026-11-10T20:08:59.9966667+00:00
CrazyKats
20,305
Reputation points
Volunteer Moderator
2 answers
Unable to Transfer Microsoft 365 to New Computer
I have a subscription for Microsoft 365 but I have not been able to transfer the subscription to my new computer. I need a live person to help me with immediately. I am facing a deadline and need to use Microsoft word. I will be happy to provide my…
Microsoft 365 and Office | Install, redeem, activate | Other | Windows
Microsoft 365 and Office | Install, redeem, activate | Other | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
1,141 questions
asked
2026-11-10T19:00:28.9833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 97%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESF%3C/text%3E%3C/svg%3E)
Shirley Fenner
0
Reputation points
answered
2026-11-10T20:03:41.1233333+00:00
Shirley Fenner
0
Reputation points