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Outlook storage didn’t update after Microsoft 365 Basic purchase & Lost Total Function to Delete Files (Cant Even Connect to free up storage)

I just purchased Microsoft 365 Basic for $1.99, but my Outlook mailbox still shows the old storage limit as 0 and I’m unable to send or receive email. I am unable to delete email attachments in folders (all grayed out) ; sweep is gray. I've lost total…

Outlook | Web | Outlook.com | Email
asked 2026-11-13T01:04:24.68+00:00
PammDT 0 Reputation points
answered 2026-11-13T01:53:27.99+00:00
Jeronimo Fuerte 48,875 Reputation points Independent Advisor
1 answer

kenapa dengan word saya apakah bermasalah

kenapa word saya tidak bisa di gunakan berikan saya alasan yang masuk akal agar bisa di terima termakasi

Microsoft 365 and Office | Word | For education | Windows
asked 2026-11-13T01:33:47.79+00:00
Faqih Musyaffa 0 Reputation points
answered 2026-11-13T01:47:53.2433333+00:00
Ana Le 2,980 Reputation points Independent Advisor
1 answer

WE JUST WANT TO KNOW WHEN THE MICROSOFT 365 OUTAGE WILL BE FIXED FOR PERSONAL ACCOUNTS

ARE YOU ABLE TO GIVE US AN ETA ON WHEN THE OUTAGE WILL BE FIXED??? FOR PERSONAL ACCOUNTS

Microsoft 365 and Office | Other
asked 2026-11-13T01:10:59.18+00:00
Louisa M 0 Reputation points
answered 2026-11-13T01:45:39.69+00:00
EmilyS726 280.2K Reputation points Independent Advisor
2 answers

IS OUTLOOK EXCHANGE STILL DOWN

Is outlook exchange still down? If so, when is there an ETA

Exchange | Exchange Server | Other
Exchange | Exchange Server | Other

A robust email, calendaring, and collaboration platform developed by Microsoft, designed for enterprise-level communication and data management.Miscellaneous topics that do not fit into specific categories.

1,652 questions
asked 2026-11-13T01:00:35.22+00:00
Hannah, Andrie 0 Reputation points
edited an answer 2026-11-13T01:45:23.27+00:00
BabybooHN 4,055 Reputation points Independent Advisor
2 answers

Microsoft M365 down

Our M365 down, not able to sync any mail or connect with share point. when the issue will resolve?

Microsoft 365 and Office | SharePoint | For business | Windows
asked 2026-11-13T01:29:46.46+00:00
Anudit Kumar Verma 0 Reputation points
answered 2026-11-13T01:44:45.6433333+00:00
BabybooHN 4,055 Reputation points Independent Advisor
2 answers

when will outlook be up and running, should we just go home from work

what time will outlook be up and running. as trying to work and nothing can be done.

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-11-12T23:17:11.13+00:00
Jodie Wardale 0 Reputation points
edited an answer 2026-11-13T01:43:52.77+00:00
BabybooHN 4,055 Reputation points Independent Advisor
2 answers

Hotmail account disappeared and outlook.com account not receiving mail

Hi Experts, I hope somebody can help me understand what is going on an may be point me to find a solution. The hotmail account I have been using for years, and was the account associated to my MS account, is no longer recognized. These are the…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-09-07T17:52:30.3266667+00:00
Luis Pezzi 0 Reputation points
answered 2026-11-13T01:43:21.82+00:00
barbara barrows 0 Reputation points
1 answer

Email access

Hello, I am contacting you on behalf of my wife, Moderator note: PIi removed as we are facing a technical dead end with Microsoft's automated security system for her hotmail account Here is the exact situation and the steps we have already strictly…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-12T12:45:36.27+00:00
YOUSSEF Mehdi 0 Reputation points
edited the question 2026-11-13T01:42:40.16+00:00
Emma1-N 15,165 Reputation points Microsoft External Staff Moderator
2 answers

login failed

i Have been login for about 20 minutes and it is doing this as im trying to edit email pefrencese

Microsoft Security | Microsoft Authenticator
asked 2026-11-13T01:18:09.47+00:00
@MCYAStudios 0 Reputation points
edited the question 2026-11-13T01:42:27.1433333+00:00
_AW_ 70,246 Reputation points Volunteer Moderator
1 answer

Invitations are blocked for this directory due to suspicious activity - request to unblock B2B invitations

Hello, Our tenant is blocked from sending B2B guest invitations. All invitations — via Microsoft Graph (POST /v1.0/invitations) and the Azure portal — now fail with: "Invitations are blocked for this directory due to suspicious activity. …

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-06-15T09:49:21.6566667+00:00
Yannis Bouhamou 0 Reputation points
commented 2026-11-13T01:40:01.9333333+00:00
Yannis Bouhamou 0 Reputation points
2 answers

I need to get a BitLocker Recovery Key and the page to access the key will not load

I cannot access the BitLocker Recovery Page. It will not load to give me the key Any help will be appreciated Thanks, C.

Windows for home | Windows 11 | Recovery and backup
asked 2026-11-13T01:05:43.6033333+00:00
Christian Switzer 0 Reputation points
answered 2026-11-13T01:38:59.19+00:00
EmilyS726 280.2K Reputation points Independent Advisor
1 answer

My friend gifted me a add on to destiny 2 and it’s not popping up on my end.

My friend gifted me an add on to destiny 2 but I still haven’t gotten it on my end and it’s been about 2 almost 3 hours, we both have reset our games and nothing has changed.

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-11-13T01:36:55.1666667+00:00
Big boy Chungus 0 Reputation points
answered 2026-11-13T01:37:45.3666667+00:00

AI answer

2 answers

Co-pilot Issue

My copilot in my laptop is not working. When I open the app it only has blank white screen.

Microsoft Copilot | Windows Copilot | App
asked 2026-11-12T22:04:29.73+00:00
Iris Jade Seguban 5 Reputation points
commented 2026-11-13T01:37:40.8133333+00:00
Ray Roth 0 Reputation points
2 answers

MY Outlook hotmail is very slow.

My outlook, hotmail email is slow to open. Every other email and app I open are quick. When it finally opens, I cannot open attachments or track packages.

Outlook | Web | Outlook.com | Email
asked 2026-11-13T01:03:38.52+00:00
karrie palmer 0 Reputation points
answered 2026-11-13T01:35:47.4133333+00:00
EmilyS726 280.2K Reputation points Independent Advisor
2 answers

Not recieving emails

Why am i not able to recieve my emails from outlook?

Outlook | Web | Outlook.com | Email
asked 2026-11-13T01:02:22.26+00:00
athanasios smernaos 0 Reputation points
answered 2026-11-13T01:35:21.06+00:00
Ivan B 127.5K Reputation points Independent Advisor
2 answers

still cant access emails anyone know when it will be fixed

anyone know when its gonna be fixed??it 7pm its been out all day

Outlook | Web | Outlook.com | Email
asked 2026-11-13T00:54:01.8933333+00:00
Rachel Upton 0 Reputation points
answered 2026-11-13T01:34:16.6966667+00:00
SD - IA 183.2K Reputation points Independent Advisor
1 answer

I can't do my job.

I tried to log on to my computer to complete my work this afternoon, and nothing in my Microsoft 360 account works. I saw that Microsoft has been having server failures. I do not care. I trust you with my work and livelihood. So my question is: who is…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-11-12T21:49:15.2+00:00
Seth Harteneck 0 Reputation points
commented 2026-11-13T01:33:51.02+00:00
Kari G 0 Reputation points
2 answers

I haven't been able to send or receive any emails using the Outlook app since Microsoft went down. What are their announcements saying about the cause and the ETA for recovery?

I haven't been able to send or receive any emails using the Outlook app since Microsoft went down. What are their announcements saying about the cause and the ETA for recovery?

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-11-13T01:29:12.2933333+00:00
Totbu Chan 40 Reputation points
answered 2026-11-13T01:33:51+00:00
Darren Bruce 2,610 Reputation points Independent Advisor
2 answers

Outlook.com Error 500 on multiple devices; Microsoft account sign-in works

I cannot access my Hotmail/Outlook.com inbox. The page either remains stuck on the Outlook loading logo or displays “500 Internal Server Error.” This happens in Firefox, Firefox Private Browsing, Microsoft Edge, and my phone’s browser using both Wi-Fi…

Outlook | Web | Outlook.com | Email
asked 2026-11-13T00:59:44.3266667+00:00
SEYED KAZEM DASTMALCHIAN 0 Reputation points
answered 2026-11-13T01:32:01.83+00:00
Ivan B 127.5K Reputation points Independent Advisor
2 answers

I AM SICK OF MICROSOFT QUEStiONING WHO I AM ALL the time> How Can I Get rid of all of the verifications!?

I am continaully hampered in production by Microsoft questioning my existence. Help me stop it. Now I can't share or save in power point or word? SO frustrating.

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-11-12T16:50:35.7066667+00:00
Anne Liebert 0 Reputation points
edited the question 2026-11-13T01:31:27.53+00:00
Kai-Ex 2,655 Reputation points Microsoft External Staff Moderator