Microsoft Advertising | Accounts, profiles, and login | Account access
Managing permissions and login credentials to access Microsoft Advertising accounts
283 questions
2 answers
Microsoft Advertising suspended: legal name mismatch blocks identity verification and appeal
My Microsoft Advertising account is suspended, and I cannot complete identity verification or submit an appeal. I am a sole trader based in Switzerland. I selected “Verify as an individual,” but the form automatically displays my store’s trading name as…
Microsoft Advertising | Accounts, profiles, and login | Account access
asked
2026-11-09T10:40:51.2066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 31%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDW%3C/text%3E%3C/svg%3E)
dariusz wronski
0
Reputation points
answered
2026-11-11T18:06:47.1733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 54%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
MS Advertising - Chris
0
Reputation points Microsoft External Staff
Moderator
1 answer
BŁąd TPM 2 nie spełnia warunków
Witam ,mam problem z aktualizacją systemu Windows 11 na moim komputerze. Podczas aktualizacji system Windows wyświetla komunikat informujący, że mój komputer nie spełnia obecnie wymagań systemowych systemu Windows 11. BŁą TPM 2 nie spełnia warunków
Windows for home | Windows 11 | Windows update
15,826 questions
asked
2026-11-11T17:27:57.69+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 68%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
Damian Szczudło
0
Reputation points
answered
2026-11-11T18:03:18.0766667+00:00
DaveM121
947.9K
Reputation points
Independent Advisor
2 answers
Error on windows 11 update
have tried to update windows 11 home edition to the latest security update (KB5132061) (26300.9974) and during its instalation process an error coded as 0x800f0993 appears on the screen requesting to try again
Windows for home | Windows 11 | Windows update
15,826 questions
asked
2026-11-11T17:26:38.55+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 57.00000000000001%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJA%3C/text%3E%3C/svg%3E)
José Agustín González
0
Reputation points
answered
2026-11-11T18:02:57.6366667+00:00
David-M
128.4K
Reputation points
Independent Advisor
1 answer
I need to remove a reoccurring charge to my business credit card from Microsoft.
I keep getting charged for a subscription that I did not approve on my business credit card for a Microsoft subscription. I need to address this immediately!
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
20,338 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 46%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 33%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELV%3C/text%3E%3C/svg%3E)
2 answers
my outlook is not receiving or sending emails even though i can sign in to my account
my outlook is not receiving or sending emails even though i can sign in to my account
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,699 questions
asked
2026-03-09T05:55:11.86+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 93%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDG%3C/text%3E%3C/svg%3E)
Denis Glennon
55
Reputation points
commented
2026-11-11T18:00:42.2366667+00:00
Hornblower409
18,970
Reputation points
1 answer
gpt-image-1.5 DataZoneStandard: retirement date mismatch (2026-12-16 vs 2027-06-16) and no EU Data Zone successor
We use gpt-image-1.5 (version 2025-12-16) with a DataZoneStandard deployment in Sweden Central, so that image generation for EU customers stays inside the EU Data Boundary. The two official sources give different retirement dates: az cognitiveservices…
Azure OpenAI in Foundry Models
Azure OpenAI in Foundry Models
An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.
5,139 questions
asked
2026-11-11T12:33:49.6433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 20%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJV%3C/text%3E%3C/svg%3E)
Jose Velasco
0
Reputation points
edited a comment
2026-11-11T17:56:45.64+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 97%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPG%3C/text%3E%3C/svg%3E)
Parsapalli Glory
0
Reputation points Microsoft External Staff
2 answers
Workspace theme colors are all jacked up after the latest update
Workspace colors used to be bright and distinct, and now they’re all dark or pastel, so I can’t tell workspaces apart at a glance. I work from home and have several workspaces set up. They used to be bright pink, blue, purple, etc. Now they are all muted…
Microsoft Edge | Other | Windows 11
Microsoft Edge | Other | Windows 11
Other issues or features related to Microsoft Edge on Windows 11
3,706 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 56.00000000000001%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
1 answer
Microsoft Teams on iPhone Duo
I use the app almost everyday and was just wondering when an update is planned for the iPhone duo.
Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
Accessing and using Microsoft Teams on smartphones and tablets across platforms
1,485 questions
asked
2026-11-06T13:36:49.29+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 89%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESE%3C/text%3E%3C/svg%3E)
Subramanian E R
5
Reputation points
commented
2026-11-11T17:55:03.01+00:00
Subramanian E R
5
Reputation points
2 answers
Word not working
my word application in this laptop is not workinggg
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
63,080 questions
asked
2026-11-11T17:19:50.2433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 46%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESA%3C/text%3E%3C/svg%3E)
Santhapuri Abhi tej
0
Reputation points
answered
2026-11-11T17:54:06+00:00
DaveM121
947.9K
Reputation points
Independent Advisor
2 answers
Emoji reactions not available on Outlook desktop app.
A couple of users on my tenant are not seeing the emoji reactions feature in their Outlook Classic. Interestingly, some users on the same version do have the feature available. The affected users are receiving notifications when others react to their…
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
30,307 questions
asked
2026-02-24T14:48:59.2166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 71%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIC%3C/text%3E%3C/svg%3E)
it-cloudadmin-58975821
0
Reputation points
edited a comment
2026-11-11T17:52:06.2+00:00
Hornblower409
18,970
Reputation points
1 answer
Users are unable to attach files in Outlook and other Office applications (from local drive or OneDrive)
Since applying the June 2026 updates, we are experiencing a critical issue with file attachments in Microsoft 365 Apps. (Outlook classic). Affected versions: Version 2610 (Build 20527.20196) Version 2610 (Build 20527.20150) Version 2610 (Build…
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
30,307 questions
asked
2026-11-11T16:20:53.2033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 25%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPM%3C/text%3E%3C/svg%3E)
Pejman Minooei
60
Reputation points
answered
2026-11-11T17:50:19.6+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 36%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
Didier
5
Reputation points
Independent Advisor
1 answer
I need to pay hut can you fix my problem first please
I have been trying to get hold of you for the past year without success. I am not very good on computers. ( hence taking a year to get this far) I am an old woman not raised on computers and disabled so bear with me. I am a volunteer email on Outlook…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,853 questions
asked
2026-11-09T15:45:58.45+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 82%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
sarah bunting
0
Reputation points
commented
2026-11-11T17:47:22.44+00:00
Hornblower409
18,970
Reputation points
2 answers
Your last answer was useless. I don't need AI crap please can I have a HUMAN read this
I am a old woman who NEEDS HELP my outlook will not work please I need help. I did not realize this goes out to the whole world to read. I am a novice to all of this crap. now i see everyone see it. I thought a human sees it. Please answer my previous…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,699 questions
asked
2026-11-09T16:11:27.47+00:00
sarah bunting
0
Reputation points
commented
2026-11-11T17:47:14.1166667+00:00
Hornblower409
18,970
Reputation points
1 answer
I have an Unrecognized Credit Card charge
A credit card charge showed up on the card I use for Azure, but the invoice it references is not in my Azure Billing.
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,453 questions
asked
2026-11-11T17:31:30.27+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 86%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETB%3C/text%3E%3C/svg%3E)
Thomas Bilby
10
Reputation points
answered
2026-11-11T17:44:45.03+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 34%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERN%3C/text%3E%3C/svg%3E)
Ryan-N
16,950
Reputation points Microsoft External Staff
Moderator
2 answers
I cannot get my personal desktop computer to have sound on a website that I was visiting this morning. I have a windows 10
I was visiting a website and there was no audio on the site. I need the audio for a training.
Microsoft Edge | Audio and video playback | Windows 10
Microsoft Edge | Audio and video playback | Windows 10
Managing media playback issues and settings in Microsoft Edge on Windows 10
452 questions
asked
2026-11-11T17:01:23.3766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 57.00000000000001%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Misa Major
0
Reputation points
answered
2026-11-11T17:42:45.97+00:00
David-M
128.4K
Reputation points
Independent Advisor
2 answers
Double payment for GTA 6
I bought GTA 6 back in July, I have now had an email saying you have taken another payment for GTA 6 again?
Windows for home | Other | Gaming
4,541 questions
asked
2026-11-10T14:03:02.6733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 44%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Slipper Smacker
5
Reputation points
commented
2026-11-11T17:42:02.4733333+00:00
Slipper Smacker
5
Reputation points
1 answer
I can't get into my Microsoft account to update payment and am locked out of my emails
I am locked out of my emails because I cannot get into my Microsoft account and would like to get help from a human
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,801 questions
asked
2026-11-11T17:40:56.0133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 16%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Marcella Sutton
0
Reputation points
answered
2026-11-11T17:41:43.21+00:00
AI answer
1 answer
URGENTE: Fui HACKEADO todos meus emails
Estou passando pelo mesmo problema. Já excluí a regra "idthienphuoc1", mas não para de aparecer mensagem na minha caixa de entrada. Preciso de ajuda do suporte da Microsoft para excluir no servidor. Perdi todos os meus e-mails enviados, mas…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,647 questions
asked
2026-11-11T17:04:32.2666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 5%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMF%3C/text%3E%3C/svg%3E)
Murillo Fagundes
0
Reputation points
answered
2026-11-11T17:39:37.3066667+00:00
EmilyS726
279.7K
Reputation points
Independent Advisor
1 answer
Billing Dispute – Request to Waive $3,700+ Azure Invoice
Dear Microsoft Azure Billing Support Team, I am writing to formally dispute an unexpected Azure invoice exceeding $3,700 I used Azure AI model resources exclusively for personal learning and preparation for my Microsoft certification. My intention was…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
5,175 questions
asked
2026-11-11T17:37:10.2733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 87%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPS%3C/text%3E%3C/svg%3E)
Puneet Saroha
0
Reputation points
answered
2026-11-11T17:38:08.6333333+00:00
AI answer
2 answers
Bluetooth Cannot Detect or Discover Nearby Devices on Windows 11
I am experiencing an issue with Bluetooth on my Windows 11 laptop. Bluetooth is enabled, but it is not detecting or displaying any nearby Bluetooth devices when I try to search for available devices. I have tried refreshing the Bluetooth settings and…
Windows for home | Windows 11 | Devices and drivers
24,987 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 45%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 25%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIB%3C/text%3E%3C/svg%3E)