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t account hacked – Recovery repeatedly rejected despite evidence, and no way to reach a human support agent

Microsoft account hacked – Recovery repeatedly rejected despite evidence, and no way to reach a human support agent Hello Microsoft Community, I'm writing here because we have exhausted all the official Microsoft account recovery and support options, and…

Microsoft Security | Microsoft Defender | Other
asked 2026-11-10T14:09:12.43+00:00
Daniel Fiala 0 Reputation points
edited a comment 2026-11-11T21:03:45.83+00:00
Rob Koch 26,205 Reputation points Volunteer Moderator
2 answers

Search history for Gmail account cannot be cleared on Outlook IOS app

On the Outlook IOS app, I'm unable to clear search history for a connected Gmail account. Steps already tried, none of which resolved it: Disabled search history in my Google Account settings Uninstalled and reinstalled the Outlook IOS app Switched…

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2026-09-18T15:44:15.1933333+00:00
Lukas 5 Reputation points
commented 2026-11-11T21:03:44.49+00:00
Hornblower409 18,970 Reputation points
2 answers

How can I get publisher 2021

How can I get publisher 2021, so I can still continue using publisher, I need to continue working on the programs I have

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-11-11T17:32:28.8566667+00:00
Laverne Addison 0 Reputation points
edited a comment 2026-11-11T21:01:39.28+00:00
Stefan Blom 357.4K Reputation points MVP Volunteer Moderator
1 answer

I just bought a Planner and Project Plan 3 subscription. How do I launch the app or download and install?

I just bought a Planner and Project Plan 3 and I can't find any way to download the program, or launch the program. Very frustrating.

Microsoft 365 and Office | Project | For home | Windows
asked 2025-12-21T23:58:01.9433333+00:00
Colin Chambers 5 Reputation points
commented 2026-11-11T20:59:38.24+00:00
Harbin, Nicole 0 Reputation points
2 answers

Reinstalling MS Office 2019 in new PC without uninstalling it in older PC.

I purchased MS Office 2019 some years back, and it was installed on my Dell PC which recently "died" as the HDD was corrupted and could not be recovered. I have now purchased a Surface PC, but is unable to restore MS Office 2019 unless first…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-11-11T09:28:25.8733333+00:00
YY Chia 0 Reputation points
answered 2026-11-11T20:59:12.5+00:00
Stefan Blom 357.4K Reputation points MVP Volunteer Moderator
3 answers

How do I resume syncing?

I cannot access my files because my syncing is paused. How can I resume syncing?

Microsoft 365 and Office | OneDrive | Other | Windows
asked 2026-09-06T21:59:09.7333333+00:00
Jill Farr 0 Reputation points
commented 2026-11-11T20:56:07.32+00:00
Stefan Blom 357.4K Reputation points MVP Volunteer Moderator
1 answer

ms word and excel not opened shows like this please tell how to fix

ms word and excel not opened shows like this please tell how to fix

Microsoft 365 and Office | Word | Other | Windows
asked 2026-11-11T05:16:52.0966667+00:00
prasanth burle 0 Reputation points
commented 2026-11-11T20:54:39.3833333+00:00
Stefan Blom 357.4K Reputation points MVP Volunteer Moderator
2 answers

Unable to send/update mass invite due to 24 hour limit

Trying to update some links on an invite with 1800 people I tried a few times but had a 500 recipient limit. I got my 500 recipient limit raised to unlimited but now I have met the 24 hour limit. Any workarounds to this?

Outlook | Windows | New Outlook for Windows | For home
asked 2026-11-11T20:11:27.64+00:00
Rassi, Quartus 0 Reputation points
answered 2026-11-11T20:53:10.43+00:00
John Jefferson Doyon 90,835 Reputation points Independent Advisor
4 answers

How to find Right-Left option in paragraph in task bar of Ms Word 2021

My Ms word is not showing Right - Left or Left-Right option in the taskbar of paragraph

Microsoft 365 and Office | Word | For home | Windows
asked 2026-09-16T18:31:33.0233333+00:00
Fawad Ahmad Ziarmal 0 Reputation points
edited an answer 2026-11-11T20:51:31.7866667+00:00
Stefan Blom 357.4K Reputation points MVP Volunteer Moderator
2 answers

Word error on window

we are sorry, but Word has run into an error that is preventing it from working correctly. Word will nrrd to be closed as a result. Showing this message again and again. Provide me best solution.

Microsoft 365 and Office | Word | Other | Windows
asked 2026-11-11T20:17:02.04+00:00
Baljinder Singh 0 Reputation points
answered 2026-11-11T20:51:29.32+00:00
Ferdinand Nanalig 33,845 Reputation points Independent Advisor
1 answer

Office 2016 OneDrive

I'm using the free 5 Gb OneDrive from when I purchased Office 2016. I've recently be unable to get to my old business spreadsheets I had stored there. What I've found so far is because I don't have the 365 Office I can't recover my OneDrive. Who can I…

Microsoft 365 and Office | OneDrive | For home | Other
asked 2026-11-11T20:49:44.1733333+00:00
Randie Andrews 0 Reputation points
answered 2026-11-11T20:51:22.3+00:00

AI answer

2 answers

I already have Microsoft 365 and only need to change my free Outlook Acct to a paid acct.

I already have Microsoft 365 and only need to change my free Outlook Acct to a paid acct.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-11-11T20:17:10.6133333+00:00
Merri Quick 0 Reputation points
answered 2026-11-11T20:51:02.5733333+00:00
EmilyS726 279.7K Reputation points Independent Advisor
1 answer

OneDrive automatically moved my files to the Recycle Bin without permission

Hello, A large number of files and folders suddenly disappeared from my OneDrive account without my permission or prior notification. I found them in the Recycle Bin and managed to restore them. This issue is not related to insufficient storage space, as…

Microsoft 365 and Office | OneDrive | For education | Windows
asked 2026-11-10T21:24:38.2233333+00:00
Yacoby 0 Reputation points
commented 2026-11-11T20:50:35.46+00:00
Kai-L 21,185 Reputation points Microsoft External Staff Moderator
1 answer

Email Response Time Tracking and Reporting in Outlook / Microsoft 365

Hello, Does Outlook or Exchange Online have a built-in feature to track email response times, identify unanswered emails, and generate reports showing average turnaround times per user or shared mailbox?

Exchange Online
Exchange Online

A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.

7,480 questions
asked 2026-11-10T15:46:28.11+00:00
Renuka Kaje 0 Reputation points
commented 2026-11-11T20:50:18.0533333+00:00
Kai-L 21,185 Reputation points Microsoft External Staff Moderator
1 answer

I'm purchasing Windows 11 Pro (Download) for a single VirtualBox

I'm purchasing Windows 11 Pro (Download) directly from the Microsoft Store for $199.99. I want to install it on one Oracle VirtualBox virtual machine used for software research and development. The virtual machine must remain permanently disconnected…

Windows for business | Windows Client for IT Pros | Devices and deployment | Licensing and activation
asked 2026-11-11T18:37:40.9233333+00:00
Project Milo 0 Reputation points
edited a comment 2026-11-11T20:47:10.6833333+00:00
Meet Patil 0 Reputation points
2 answers

Selecting "Can't Use My Authenticator App" only gives option to "Use Authenticator Code"

I am trying to set up my work email account in Authenticator. But I am getting error messages saying "Sorry, we're having trouble verifying your account. Please try again." Selecting "I can't use my Authenticator App" on both…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-11-11T20:04:58.8833333+00:00
Harlea Price 0 Reputation points
answered 2026-11-11T20:43:26.76+00:00
Hendrix 2,770 Reputation points Independent Advisor
1 answer

How do I enable multiplayer on Minecraft for my 7 year old child?

I bought Minecraft and set up a Microsoft account for my child, who is under 10 years old and is a member of my Microsoft Family group. He can play the game, but only on single player, which defeats the purpose of getting him his own account so he can…

Windows for home | Windows 11 | Family and online safety
asked 2026-10-10T23:49:56.9566667+00:00
Bryan Palmer 0 Reputation points
commented 2026-11-11T20:40:21.4566667+00:00
Matt Davids 0 Reputation points
2 answers

Old Comp dead! Need Office on new!

Power Supply went out on old HP 15L where my 2021 Office Professional Plus is. I cannot access it obviously to uninstall Office. I have a new Dell and need it on there, but I only have 27 days left! Phone call was waste of time because automated…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-11-11T02:27:11.3466667+00:00
J Anderson 0 Reputation points
answered 2026-11-11T20:40:13.95+00:00
Stefan Blom 357.4K Reputation points MVP Volunteer Moderator
2 answers

How to fix internet connecting and disconnecting constantly and updates not working

I recently got a PC, and I've used it couple times. (I got it Monday.) But yesterday, it suddenly stopped staying connected to the internet after I restarted it to update. I've tried forgetting the network, unplugging my wifi, and even resetting things…

Windows for home | Windows 11 | Internet and connectivity
asked 2026-11-11T17:16:22.53+00:00
Kayden Day 0 Reputation points
commented 2026-11-11T20:37:02.3966667+00:00
Airbus A350 8,395 Reputation points Volunteer Moderator
3 answers

2026-11 Security Update (KB5132061) (26300.9974)

What is going on with this update??? 90 minutes and its still supposedly installing, making my computer really sluggish. Is there a way to stop it and uninstall it? Please remember that the owners of computers also have the right to use their…

Windows for home | Windows 11 | Windows update
asked 2026-11-11T17:43:03.1233333+00:00
Pierre 20 Reputation points
answered 2026-11-11T20:35:23.8733333+00:00
Airbus A350 8,395 Reputation points Volunteer Moderator