42,916 questions
2 answers
Windows 10 randomly freezes for 15–30 seconds during file operations – Repeated DistributedCOM Event ID 10010.
Hello, I am experiencing intermittent system-wide freezes on my Windows 10 PC and need help identifying and resolving the root cause. System specifications: Laptop: Acer Predator Helios 300 G3-571-77QK Operating System: Windows 10 Pro 22H2 (Build 19045)…
Windows for home | Windows 10 | Performance and system failures
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 45%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHM%3C/text%3E%3C/svg%3E)
2 answers
Surface boot error
I was working on my surface book 2pro and all of the sudden requested a restart for update and then it reopened and I got an a blue screen where I should write the recovery key and kept me in a loop until now I have a blue screen where it says we…
Surface | Surface Book | Performance and maintenance
411 questions
asked
2026-11-06T19:29:17.61+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 83%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA4%3C/text%3E%3C/svg%3E)
amira-4039
0
Reputation points
commented
2026-11-08T04:17:17.4666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 72%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
Hendrix-V
20,800
Reputation points Microsoft External Staff
Moderator
2 answers
Cancel Subscription
I had an old email account with Microsoft Office 365. I want to cancel it, being that my card was charged. I cannot login to my old account because I do not have access to my old email any longer. My old email is: ******@gmail.com My current is…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,572 questions
asked
2026-11-08T02:31:59.6933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 10%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMT%3C/text%3E%3C/svg%3E)
Madeleine Turco
0
Reputation points
answered
2026-11-08T04:14:44.8366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 89%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
paulr0511
49,750
Reputation points
Independent Advisor
2 answers
Bug getting Soundwave Headphones.
In Microsoft Rewards I completed every quest for the Soundwave Headphones, but as this was my first time redeeming something on MR, I missed the QR Code. When I tried to redeem it again, the quest said it was complete. I did all my quests yet could not…
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
8,690 questions
asked
2026-10-21T17:35:05.22+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 11%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECC%3C/text%3E%3C/svg%3E)
Camille Chaaya
0
Reputation points
commented
2026-11-08T04:14:44.3833333+00:00
Camille Chaaya
0
Reputation points
1 answer
Artifact Signing: Unable to complete verifiable credentials — Submission conflict and network errors
Problem description I am experiencing issues completing the verifiable credentials process for my Artifact Signing account. The verification process cannot be finalized, and the case details suggest a conflict during final submission from the…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,712 questions
asked
2026-11-07T22:13:03.8433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 52%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECS%3C/text%3E%3C/svg%3E)
Chandra Shekhar Tekwani
0
Reputation points
answered
2026-11-08T04:12:16.9066667+00:00
Sedat SALMAN
14,535
Reputation points MVP
1 answer
HTTP 429 (no_capacity) on GPT-5.1 Deployment Despite Available Rate Limits in Sweden Central
Description We are experiencing intermittent HTTP 429 responses from an Azure AI Foundry endpoint serving GPT-5.1 (gpt-5.1-2025-11-13) in the Sweden Central region. The issue does not appear to be related to request rate limits or token quota exhaustion.…
Azure OpenAI in Foundry Models
Azure OpenAI in Foundry Models
An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.
5,126 questions
asked
2026-11-06T09:01:26.7866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 1%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYO%3C/text%3E%3C/svg%3E)
Yigitcan Olmez
0
Reputation points
answered
2026-11-08T04:10:38.5533333+00:00
Sedat SALMAN
14,535
Reputation points MVP
1 answer
I do not have permission to manage my Azure Services.
I had previously created a free Azure account with my primary email. But Authenticator would not give me the correct code to log in. I was advised to create a second email and create an account from that. I now have a paid subscription. I linked…
Azure Role-based access control
Azure Role-based access control
An Azure service that provides fine-grained access management for Azure resources, enabling you to grant users only the rights they need to perform their jobs.
1,205 questions
asked
2026-11-07T21:35:02.8433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 54%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
Jack Dingler
0
Reputation points
answered
2026-11-08T04:09:01.5866667+00:00
Sedat SALMAN
14,535
Reputation points MVP
1 answer
Azure Communication Services SMS: does a UK-registered sender deliver to Channel Islands (Jersey/Guernsey) mobile numbers?
We plan to use Azure Communication Services for one-way outbound SMS (login links) to mobile numbers that are mostly UK but include a substantial number in the Channel Islands. The Channel Islands are not served by UK mobile carriers. The networks there…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,842 questions
asked
2026-11-05T21:35:16.6+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 38%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAU%3C/text%3E%3C/svg%3E)
ASM UK
0
Reputation points
answered
2026-11-08T04:07:24.3066667+00:00
Sedat SALMAN
14,535
Reputation points MVP
1 answer
Artifact Signing — AU10TIX rejected ID verification; Microsoft assistance needed
I’m completing Azure Artifact Signing verification for OC AERIAL LIMITED in New Zealand. After photographing my ID and completing the selfie, AU10TIX said “Sorry, you do not meet the requirements” and directed me to support. Its support form appears…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,712 questions
asked
2026-11-02T20:54:10.5433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 84%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAO%3C/text%3E%3C/svg%3E)
Alex Owen-Cooper
0
Reputation points
commented
2026-11-08T04:02:23.25+00:00
Alex Owen-Cooper
0
Reputation points
2 answers
Image thumbnails are way too small on large displays and this issue has been going on for years with no fix
I am fairly new to Windows 11. I stopped using Windows when 7 went EOL due to how much 10 pissed me off. 11 came with my new computer, so I decided to give it a try to see if anything has improved. Some improvement, but there is this one issue that is…
Windows for home | Windows 11 | Files, folders, and storage
11,837 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 83%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMR%3C/text%3E%3C/svg%3E)
2 answers
URGENT: DP-600 Practice Assessment Score Missing – Fabric Data Days Voucher Deadline
Hello, I just completed the DP-600 Practice Assessment and scored 90%. I am applying for the 100% discount exam voucher through the Fabric Community Data Days event. However, due to a backend system error, my 90% score is showing up blank/missing under…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,766 questions
2 answers
SharePoint folder application permission assignments: does delegated Files.ReadWrite plus human ownership suffice?
I am seeking a documented least-privilege clarification for Microsoft Graph v1.0 and SharePoint Online, without tenant diagnostics or access. Scenario: a separate human administrator provisioning client would create two application resource assignments…
Microsoft 365 and Office | SharePoint | Development
Microsoft 365 and Office | SharePoint | Development
The process of building custom applications and tools that interact with Microsoft SharePoint, including SharePoint Online in Microsoft 365.
4,303 questions
asked
2026-11-07T06:19:54.4833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 63%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPP%3C/text%3E%3C/svg%3E)
Pauline Price
0
Reputation points
edited an answer
2026-11-08T03:59:46.8766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 90%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJP%3C/text%3E%3C/svg%3E)
Jayden-P
4,305
Reputation points
Independent Advisor
1 answer
My windows 11 PC does not have Realtek Audio Console installed
I was trying to fix an output/input issue but i could not find Realtek Audio Console installed is it supposed to be installed or do i need to install it?
Windows for home | Windows 11 | Apps
2,476 questions
asked
2026-11-07T22:20:49.1966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 82%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJN%3C/text%3E%3C/svg%3E)
jazzy null
0
Reputation points
answered
2026-11-08T03:54:16.21+00:00
Hendrix-V
20,800
Reputation points Microsoft External Staff
Moderator
2 answers
How to fix - hotmail-com.olc.protection.outlook.com. (52.101.41.123, the server for the domain hotmail.com.).
How can I fix blocked emails - When sending an email from a Gmail account to hotmail I get Delivery has failed to these recipients or groups…… The following organization rejected your message: hotmail-com.olc.protection.outlook.com. (52.101.41.123, the…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,581 questions
asked
2026-11-08T03:18:16.7333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 70%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
Vicki Thomas
0
Reputation points
answered
2026-11-08T03:52:55.3733333+00:00
EmilyS726
278.8K
Reputation points
Independent Advisor
2 answers
remove backup email
my backup email got hacked and im unable to use it I have my phone connected to this outlook account will I be able to remove my backup email without me needing to access my email?
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,631 questions
asked
2026-11-07T20:57:36.13+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 98%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELM%3C/text%3E%3C/svg%3E)
Leo Morris
0
Reputation points
edited an answer
2026-11-08T03:51:59.44+00:00
Hornblower409
18,830
Reputation points
2 answers
transfer my accounts to my new phone
I have gotten a new phone because my Face ID was failing on my old one and I have three accounts on my old Authenticator setting them up again could take months. How can I transfer them to my new phone?
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
20,240 questions
asked
2026-11-07T14:26:48.2366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 75%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHA%3C/text%3E%3C/svg%3E)
Hobley, Alethea
0
Reputation points
edited the question
2026-11-08T03:51:50.1166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 47%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKE%3C/text%3E%3C/svg%3E)
Kai-Ex
2,565
Reputation points Microsoft External Staff
Moderator
2 answers
Cannot access my own OneDrive files, says I do not have permission.
Something happened to my OneDrive, when I opened it initially it said I had been locked out so I signed back in. I am using OneDrive on the Edge browser. When I go to the My files tab, it says this: "Unknown render failure. Attempted to perform an…
Microsoft 365 and Office | OneDrive | For education | Windows
Microsoft 365 and Office | OneDrive | For education | Windows
A Microsoft file hosting and synchronization service.
791 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 69%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
2 answers
One Note Notes not Syncing
Opened up one note to this: Tried syncing and this message popped up. I open one note on the web browser and my notes are still opening so I know I did not lose them.
Microsoft 365 and Office | OneNote | Other | Windows
Microsoft 365 and Office | OneNote | Other | Windows
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
662 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 11%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 14.000000000000002%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECV%3C/text%3E%3C/svg%3E)
2 answers
Transfer a program
I have been using Auto Collage for years. I had to replace my computer and can't seem to put it on my new computer
Windows for home | Windows 11 | Apps
2,476 questions
asked
2026-11-07T22:25:14.7133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 53%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELE%3C/text%3E%3C/svg%3E)
Lani Early
0
Reputation points
answered
2026-11-08T03:50:19.3766667+00:00
Hendrix-V
20,800
Reputation points Microsoft External Staff
Moderator
2 answers
Dynamic lock
Now all of a sudden my Dynamic lock on my windows setting is not working , it can't find my phone and i don't know what else to try to get my windows or phone to be visible to each other any more
Windows for home | Windows 11 | Connect Phone and PC
1,460 questions
asked
2026-11-07T23:04:56.6733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 14.000000000000002%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENM%3C/text%3E%3C/svg%3E)
Nicholas Malone
0
Reputation points
answered
2026-11-08T03:45:40.1233333+00:00
Hendrix-V
20,800
Reputation points Microsoft External Staff
Moderator