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2 answers

Microsoft Rewards Restricted for 1 Month – Stuck in Bot Ticket Loop (8 Identical Responses)

Hello, My Microsoft Rewards account has been restricted for over a month now. I understand that my previous search habits triggered this—I used to search numbers sequentially (from 1 to 20) just to finish my daily points. However, I completely stopped…

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,690 questions
asked 2026-11-03T13:31:24.83+00:00
chicken duck 0 Reputation points
commented 2026-11-08T03:05:00.1733333+00:00
Ian-T 15,780 Reputation points Microsoft External Staff Moderator
2 answers

Upgrade Subscription

I have a business Office 365 subscription. I would like to update it to include Copilot. How do I do that?

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-11-08T01:37:37.3633333+00:00
Ann-Maree Carruthers 0 Reputation points
answered 2026-11-08T03:04:12.4033333+00:00
Kai-Ex 2,565 Reputation points Microsoft External Staff Moderator
1 answer

Office 365 programs won't open

I have run the quick and full repair, I have uninstalled and reinstalled 365, I have restarted pc, I have looked for any updates. I go to file explorer and right mouse click on the various .exe program files and it says it can't find the file try to…

Microsoft 365 and Office | Other
asked 2026-11-07T23:22:34.7833333+00:00
Ruth Probasco 0 Reputation points
answered 2026-11-08T03:03:51.1066667+00:00
Ferdinand Nanalig 33,825 Reputation points Independent Advisor
3 answers

Email is being recognized as spam and not allowing to send emails

When trying to send emails I am going this error message. This is a business email Delivery has failed to these recipients or groups: [Moderator note: Personally Identifiable Information removed]@gmail.com This message couldn't be delivered because the…

Outlook | Web | Outlook on the web for business | Email
asked 2026-11-07T14:57:03.5333333+00:00
Jabulani Cooper 0 Reputation points
answered 2026-11-08T03:03:49.8366667+00:00
Hornblower409 18,830 Reputation points
1 answer

CoPilot Premium replaced by Ofifice Licence, what level of service do i how have and what did i pay for, do i get a refund?

I need a live support agent for a Microsoft 365/Copilot subscription and billing review. I paid approximately 600 and need confirmation of my current plan, benefits, migration history and whether my service or entitlements were reduced.

Microsoft Copilot | Other
asked 2026-11-04T04:39:40.9466667+00:00
Ainsley 0 Reputation points
commented 2026-11-08T03:03:09.8+00:00
Ian-T 15,780 Reputation points Microsoft External Staff Moderator
2 answers

Fingerprint and Face authentication not working

My laptop's Face and Fingerprint authentication are not working since I bought it and it is creating a problem because I need to set it up on the laptop

Windows for home | Windows 11 | Settings
asked 2026-11-07T17:15:35.1+00:00
Bhupendra Dhingia 0 Reputation points
answered 2026-11-08T03:01:46.92+00:00
Hendrix-V 20,800 Reputation points Microsoft External Staff Moderator
3 answers

Not Recieving email from at least 1 specific email address

Hi, I've learned that my email isn't receiving email from people. Especially one specific email. I've checked my junk it's not there. They also keep getting a bounce back on my email too. With that being said, they have responded to emails. I've sent…

Outlook | Web | Outlook.com | Email
asked 2026-11-06T19:00:47.58+00:00
Amanda McDonnell 0 Reputation points
answered 2026-11-08T02:50:28.3433333+00:00
Hornblower409 18,830 Reputation points
2 answers

Trial would not start

I was at the very last step of beginning a trial of Microsoft Planner and Project Plan 3. I finally got to the last step and selected "Try Now". However I received an error "You've reached the subscription limit for this offer. Learn…

Microsoft 365 and Office | Project | Other | Other
Microsoft 365 and Office | Project | Other | Other

Microsoft project management software used to plan, manage, and communicate a project schedule and other information among workgroup members, project managers, and other stakeholders.

138 questions
asked 2026-11-08T02:16:26.38+00:00
enuenu 0 Reputation points
answered 2026-11-08T02:50:25.1366667+00:00
Kai-Ex 2,565 Reputation points Microsoft External Staff Moderator
2 answers

Excel Error

When trying to open an excel it writes that it has run into an erro that is preventing excel from running properly but when i try to click on repair now nothing happens.

Microsoft 365 and Office | Excel | Other | Windows
asked 2026-11-07T16:37:49.01+00:00
Bendeguz Fazekas 0 Reputation points
answered 2026-11-08T02:50:03.55+00:00
Hendrix-V 20,800 Reputation points Microsoft External Staff Moderator
2 answers

My microsoft account got hacked

some dude hacked me on minecraft and now when i try using my passkey it gives me like my minecraft username but a email that i have never used before and i have spent alot of money on my microsoft account and this is my other microsoft account

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-08T02:12:44.5666667+00:00
jacky chany 0 Reputation points
answered 2026-11-08T02:47:06.93+00:00
EmilyS726 278.8K Reputation points Independent Advisor
1 answer

My microphone isnt dectected on my windows 11

i have headphones with a jack mike and i unplugged them from pc and used them with something else and now the mic wont detect it says its not plugged in but it is plugged in HELP

Windows for home | Windows 11 | Devices and drivers
asked 2026-11-07T19:44:21.2533333+00:00
jazzy null 0 Reputation points
commented 2026-11-08T02:46:48.6833333+00:00
Ivan B 127K Reputation points Independent Advisor
2 answers

how to download microphone array

I use an 26h2 version with Windows 11 Pro installed on it. I bought it and download but there was no microphone array driver. I have been trying to install the driver, and it can't find it anywhere. I have used the HP Assistant to scan my system, but it…

Windows for home | Windows 11 | Devices and drivers
asked 2026-11-08T01:11:44.62+00:00
calistus farrel kanakita 0 Reputation points
answered 2026-11-08T02:46:36.9966667+00:00
Ferdinand Nanalig 33,825 Reputation points Independent Advisor
2 answers

Your message to [Moderator note: Personally Identifiable Information removed]@hotmail.com couldn't be delivered. We do not know why this has happened all of a sudden.

WE are a chiropractic office that sends reminders of up-coming appointments to our patients. It seems that those sent on Thursday, November 5 at 2;30 p.m. EST did not go through. We have not had this problem before and do not know how to fix it. We need…

Outlook | Web | Outlook on the web for business | Email
asked 2026-11-07T13:47:41.6766667+00:00
Dr. Dan Vitale 0 Reputation points
answered 2026-11-08T02:46:02.57+00:00
Hornblower409 18,830 Reputation points
2 answers

Technical Support Request: Random Laptop Restarts (Hypervisor Error 0x20001)

Issue Description: My laptop is experiencing random, sudden restarts under all types of workloads. It shuts down and reboots instantly without warning. This happens during low-intensity tasks like typing in Microsoft Word, watching YouTube videos, or…

Windows for home | Windows 11 | Performance and system failures
asked 2026-11-07T15:48:41.4833333+00:00
xnooby 0 Reputation points
answered 2026-11-08T02:41:07.9333333+00:00
Hendrix-V 20,800 Reputation points Microsoft External Staff Moderator
2 answers

Minecraft Dungeons 2 Deluxe DLC locked to one account

Hello, I purchased Minecraft Dungeons II Deluxe Edition for Nintendo Switch 2 and redeemed the Deluxe Edition code on my Nintendo Account. I have several user profiles on the same Switch 2. The profile that redeemed the Deluxe Edition can access the…

Windows for home | Other | Gaming
asked 2026-10-03T13:43:00.08+00:00
Jakub Groos 5 Reputation points
answered 2026-11-08T02:39:09.0966667+00:00
BobH-4972 0 Reputation points
1 answer

Windows geolocation services showing the wrong location (just like Eric Krellner 7/13/2026)

Product: Windows 11 Location Services Device: Dell Inspiron 16 7610 OS Version: Windows 11 26H2 (Build 26300.9711) Problem Description Windows Location Services consistently reports my former residence in Collingswood, New Jersey, even though I…

Windows for home | Windows 11 | Security and privacy
asked 2026-11-08T02:36:48.3166667+00:00
Wick McC 0 Reputation points
answered 2026-11-08T02:37:51.1066667+00:00

AI answer

2 answers

where have all my self created folders gone?

All the folders i created to put certain emails in have gone

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-11-07T14:46:15.28+00:00
Curtis, David 0 Reputation points
answered 2026-11-08T02:34:15.6433333+00:00
Hendrix-V 20,800 Reputation points Microsoft External Staff Moderator
2 answers

Suggestion: Add Google Play Store Gift Cards to Microsoft Rewards

Could you form a partnership with Google to add the Google Play Store Gift Card, or just add it to the catalog? It would help a lot to get credits and points on the Google Play Store, and to get games, subscriptions, and in-game items.

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,690 questions
asked 2026-06-12T14:55:09.2533333+00:00
siren stickman 5 Reputation points
commented 2026-11-08T02:33:51.83+00:00
DAVISTIX 0 Reputation points
1 answer

Cannot download official Windows 11 ISO (Russian x64). Error 715-123130 and Sentinel block

Problem: When trying to download the ISO image from the official Microsoft website, I get error 715-123130 ("We are unable to complete your request..."). Temporary direct links I found earlier have expired (they now return Access…

Windows for home | Windows 11 | Install and upgrade
asked 2026-11-08T01:40:52.9833333+00:00
Timur Beketov 0 Reputation points
answered 2026-11-08T02:32:10.3833333+00:00
Pauli O 16,555 Reputation points Volunteer Moderator
2 answers

I have lost access to microsoft account in my laptop

Hi, This top urgent. I have lost my access to the microsoft account in my laptop since today morning. I have been trying to contact live support chat. but Microsoft keeps sending me on never ending bot loops with automatic support. I am terribly upset…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-11-04T10:19:06+00:00
Tharidu De Silva 0 Reputation points
edited a comment 2026-11-08T02:30:08.1233333+00:00
Ian-T 15,780 Reputation points Microsoft External Staff Moderator