4,519 questions
1 answer
How can I get a refund for something I never got?
I'll try to summarize this best I can. 10/24 I ordered the 25th anniversary controller, got the tracking number and was estimated for 10/28. That day came and went and today the tracking still shows UPS still hasn't even gotten the package. For the past…
Windows for home | Other | Gaming
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 76%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EF%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 72%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
3 answers
Onedrive pausing when opening games like roblox, steam games etc
Whats going on with onedrive today? It was working fine yesterday so why is it not working now
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,415 questions
asked
2026-10-30T01:28:04.88+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 64%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
ScorpionKitch7
5
Reputation points
commented
2026-11-07T08:48:08.26+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 73%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPT%3C/text%3E%3C/svg%3E)
Péter Mészáros
0
Reputation points
2 answers
How to download the score card after my Azure exam
Hello Team, Please help me to download the score card for my Azure exam which i have completed on November 5th.
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,755 questions
asked
2026-11-06T21:37:26.68+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 38%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENV%3C/text%3E%3C/svg%3E)
naresh vangeti
0
Reputation points
answered
2026-11-07T08:46:10.0133333+00:00
Julian Sharp
47,786
Reputation points
3 answers
Invoice finding
How to find the invoice billed to Subscription: Microsoft 365 Personal Order Number: [moderator's note: PII removed]
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,712 questions
asked
2026-11-06T09:34:25.2933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 3%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERC%3C/text%3E%3C/svg%3E)
Roman Chernyshev
5
Reputation points
commented
2026-11-07T08:45:32.5566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
Vikki-T
13,480
Reputation points Microsoft External Staff
Moderator
1 answer
Windows se desactiva y archivos dañados
Hola, tengo una lap reacondicionada y desde hace un tiempo he tenido varios problemas con Windows 11 Pro. Al principio todo funcionaba bien y Windows aparecía activado, pero después dejó de estarlo. Restablecí la laptop de fábrica y se activó…
Windows for home | Windows 11 | Recovery and backup
5,887 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 8%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EY%3C/text%3E%3C/svg%3E)
1 answer
Unable to deactivate Windows Hello.
I've had issues with WinHello since my last PC that I had for 7 years. It suddenly started asking me for my Hello PIN even though I never had one. The system always gave me an option to sign in other ways, then I picked my password and that was it. But…
Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
asked
2026-11-05T22:08:10.68+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 69%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEC%3C/text%3E%3C/svg%3E)
Eduardo Cadena
0
Reputation points
commented
2026-11-07T08:41:44.16+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 12%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECN%3C/text%3E%3C/svg%3E)
Clary-N
18,950
Reputation points Microsoft External Staff
Moderator
2 answers
Free Edge Copilot gone
The free Edge Copilot was replaced with the limited 365 Copilot. Why?
Microsoft Edge | Other | Windows 10
Microsoft Edge | Other | Windows 10
Other issues or features related to Microsoft Edge on Windows 10
4,492 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 93%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPD%3C/text%3E%3C/svg%3E)
3 answers
WiFi Connected Secured but no WiFi
I have a windows 11 and it stopped being able to access the internet yesterday. I’ve connected it to different internets and whenever I open a browser tab, it says that the site cannot be reached. I’ve tried the solutions in multiple forums and videos…
Windows for home | Windows 11 | Internet and connectivity
5,524 questions
asked
2026-11-03T18:53:25.2233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 21%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVZ%3C/text%3E%3C/svg%3E)
Vicky Zhao
0
Reputation points
commented
2026-11-07T08:40:47.0133333+00:00
Clary-N
18,950
Reputation points Microsoft External Staff
Moderator
2 answers
copiolet has changed
my "Chat" on the top right side of all pages used to do photo editing. Now it won't accept JPEG images to be downloaded. Has something changed? Or is there a link to upload a newer version?
Microsoft Copilot | Other
2,395 questions
asked
2026-11-05T23:13:20.7633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 26%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELA%3C/text%3E%3C/svg%3E)
Leslie Andrade
0
Reputation points
commented
2026-11-07T08:39:34.45+00:00
Clary-N
18,950
Reputation points Microsoft External Staff
Moderator
1 answer
Office 2024 on new laptop
I have office 2024 installed on my iMac and it was also installed on my old lap top. I have replaced my laptop and all the files have downloaded from the cloud but the office suite does not work.
Microsoft 365 and Office | Install, redeem, activate | Other | MacOS
Microsoft 365 and Office | Install, redeem, activate | Other | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
385 questions
asked
2026-11-07T08:02:21.3066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 70%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EST%3C/text%3E%3C/svg%3E)
Stephen Thomas
0
Reputation points
answered
2026-11-07T08:35:01.17+00:00
DaveM121
946.3K
Reputation points
Independent Advisor
1 answer
Microsoft keeps asking me to enter a code each time I log in
For some reason, each time I power on my laptop for use, microsoft keeps asking me to verify my identity with a code texted to my phone. I used to be able to just type in my password, but now I have to reach for my phone every time I use my laptop. How…
Windows for home | Windows 11 | Accounts, profiles, and login
10,495 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 41%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EI%3C/text%3E%3C/svg%3E)
1 answer
microsoft error occur code 15,22,1001
Microsoft problem error code 15,22,1001 I try everything wsreset.exe the answer was you<ll need a new app to open this ms-windows-store link, not able to go in my email, internet games etc can you help me please Moderator: Moved from System Center…
Windows for home | Windows 11 | Microsoft Store
3,433 questions
asked
2026-11-05T22:41:10.58+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 93%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Marielle Paquet
0
Reputation points
edited a comment
2026-11-07T08:30:50.4133333+00:00
Clary-N
18,950
Reputation points Microsoft External Staff
Moderator
1 answer
Microsoft Dynamics NAV 2017
Good day, I wish to expand my knowledge of Microsoft NAV 2017. Unfortunately all courses I find online are a bit general and wish to ask if I can be tutored personally by a specialist to whom I will explain my companies needs in order to find a common…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,565 questions
asked
2026-11-07T08:25:59.8+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 35%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERI%3C/text%3E%3C/svg%3E)
RAUNAQ IBIKOUNLE
0
Reputation points
answered
2026-11-07T08:28:10.9433333+00:00
AI answer
2 answers
I wish to change my Microsoft 365 account country? How do I do that?
I wish to change my MS 365 subscription account country. How do I do that?
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,712 questions
asked
2026-11-07T07:20:58.08+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 95%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
SUNIL
0
Reputation points
answered
2026-11-07T08:23:52.9+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 24%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
Diana Mariz
11,385
Reputation points
Independent Advisor
2 answers
How to recover an old email
I need assistance with recovering an old email that was automatically deleted from my inbox for being over a year old. The email I'm trying to recover includes a gift card that was a gift from my team that I'd like to use. Thanks!
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,557 questions
asked
2026-11-06T16:18:26.3133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 99%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKD%3C/text%3E%3C/svg%3E)
Kenealy, Daniel
0
Reputation points
answered
2026-11-07T08:23:27.3733333+00:00
Vikki-T
13,480
Reputation points Microsoft External Staff
Moderator
2 answers
Emails are not being received into my inbox and are instead automatically being deleted
Emails are not being received into my inbox and are instead automatically being deleted
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,557 questions
asked
2026-11-06T16:16:12.8433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 78%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDF%3C/text%3E%3C/svg%3E)
Dawn Falco
0
Reputation points
answered
2026-11-07T08:21:20.03+00:00
Vikki-T
13,480
Reputation points Microsoft External Staff
Moderator
2 answers
my daily set is missing on pc/does not register on phone.
The entire Daily Streak counter module, Daily Set banner, and Streak tracking panel are completely missing from my user interface on my desktop . my Mobile phone has daily set, but does not register. My Streak Protection is actively consuming my last 5…
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
8,685 questions
asked
2026-11-06T15:28:45.74+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 78%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
Robert Maurer
0
Reputation points
answered
2026-11-07T08:19:21.5866667+00:00
Vikki-T
13,480
Reputation points Microsoft External Staff
Moderator
2 answers
USB microphone is detected my windows 11, but it is not picking up any audio whatsoever.
My Razer Siren Mini (plug-and-play USB mic) is being recognized by windows 11, but it picks up absolutely zero audio. The Microphone works perfectly fine as I tested it on a remote laptop, and I booted my main PC into an Ubuntu Live USB, and the mic…
Windows for home | Windows 11 | Devices and drivers
24,941 questions
asked
2026-11-07T01:44:55.4566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 26%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMZ%3C/text%3E%3C/svg%3E)
Mateo Zuluaga
0
Reputation points
answered
2026-11-07T08:15:34.3266667+00:00
Clary-N
18,950
Reputation points Microsoft External Staff
Moderator
1 answer
Microsoft for Startups signup: "You're not eligible for an Azure free account" on a new personal account
Hello, I'm the founder of Soulstudio (soul-studio.app), a Windows software toolkit for TikTok Live creators, run by my registered Korean sole proprietorship (founded Oct 2025, no outside funding). On 2026-11-07 (07:56 UTC) I applied to Microsoft for…
Azure | Azure Startups
Azure | Azure Startups
Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.
1,884 questions
asked
2026-11-07T08:11:59.4033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 35%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
동주 강
0
Reputation points
answered
2026-11-07T08:13:21.3333333+00:00
AI answer
2 answers
Microsoft Rewards account repeatedly suspended without TOS violation – Gift card redemptions going pending then suspended
I need a human support agent to look into my Microsoft Rewards account because it has been suspended 3 times now, even though I follow all the rules without using any VPNs or bots. Every time I try to redeem a small gift card, it stays pending for 24…
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
8,685 questions
asked
2026-11-06T16:20:23.7566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 70%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIK%3C/text%3E%3C/svg%3E)
ibrar khan
0
Reputation points
answered
2026-11-07T08:10:32.5+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 15%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOI%3C/text%3E%3C/svg%3E)
Onyx Is here
5,535
Reputation points
Independent Advisor